A New Day Child Care
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Reviews
Went DOWNHILL FAST!!! This used to be a decent place 1-2 years ago.
Straight facts:
• 9 State issued violations from 03/08/22 thru 12/20/23 - license # 64000362 (one of these violations is that not all teachers were CPR/First Aid certified - that's your kid's life we're talking about!)
• Most recent violation (12/20/23) was due to them not taking kids outside (including days where it was warm outside)
* they weren’t even smart enough to take them out while the State auditor was there (read their report, it’s hilarious!)
* a teacher told the kids it’s the parents responsibility to take them outside, not the teachers’. If it’s not the teachers’ responsibility, why did the State issue a violation?
* the Director sent home a nasty letter to the parents in regards to the violation because someone had reported them to the State for not taking the kids outside. The vibe of the letter was “I better not find out it was you”. If you were doing what you’re supposed to be doing it wouldn’t be an issue to begin with, right?
• One of the highest priced daycares in Rocky Mount with far less bang for your buck. No breakfast provided. No field trips or other activities. Very little in terms of arts & crafts activities.
• FALSE ADVERTISEMENT: They advertise as having “pre-k” for the 4-5 year olds; this is now a lie. Their pre-k teacher left sometime around early 2023. The current teacher is not certified and does NOT do any kindergarten preparation. The only thing I saw in terms of “teaching” anything were name tracing worksheets.
• Their two top teachers, who were in the 3 year old & pre-k rooms (the ones who actually taught, had organization, interacted with the class, did arts & crafts and other activities), left back-to-back in early 2023. When those teachers left children started dropping like flies. They lost an entire classroom worth of kids. That was a major red flag!
Observations:
* Zero organization & structure in the 4-5 year old room
* Kids hit, kick, and straight up beat one another. I witnessed the same little girl whoop up on another little girl (same girl) TWICE. Neither time was anything done to the culprit nor was the parents of the little girl who got beat on notified of the issue. The 4-5 year old room looks like a WWE match on any given day at any given time.
* The Director will avoid dealing with any issues at all costs. She will be sure she's not around if you have issues and stick her assistant with the problem. In fact, in reading other reviews of other facilities one of the top complaints I see is that the director is rude; it's NO different here.
Suggestion:
There are other places in Rocky Mount, call around and visit them!
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About the Provider
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-05-12 | Unannounced Inspection | No | |
| 2025-11-20 | Unannounced Inspection | No | |
| 2025-08-26 | Unannounced Inspection | No | 0825-178L |
| 2025-05-29 | Unannounced Inspection | No | |
| 2024-12-05 | Unannounced Inspection | No | |
| 2024-06-13 | Unannounced Inspection | No | |
| 2024-02-08 | Unannounced Inspection | No | |
| 2024-01-25 | Unannounced Inspection | Yes | |
| 2024-01-25 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets and power strips not in use in space 1 and space 5 was not covered with safety plugs. | |||
| 2024-01-25 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. Two forms in space #1 did not have the parents signature authorizing staff to apply diaper cream. | |||
| 2023-12-20 | Unannounced Inspection | Yes | 1223-174L |
| 2023-12-20 | Violation | 410 | GS 110-91(2);.0508(c) |
| Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. The children did not go outside daily when the weather permitted. Space #4 was scheduled to go outside at 3:30pm and space #2 at 3:45pm, however neither went outside despite weather conditions permitting. | |||
| 2023-06-22 | Unannounced Inspection | No | |
| 2023-02-15 | Unannounced Inspection | Yes | |
| 2023-02-15 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. There were two tricycles that were broken and one tricycle that had missing plastic handle bar covers. There was one portable climbing structure that had a step that was broken and a broken plastic container, which also had standing water. There was also a plastic bag that was lying next to the plastic container. | |||
| 2023-02-15 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The months of December 2022 and January through February 2023 were not available for review. | |||
| 2023-02-15 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. There was one child's medical exam that was on file sixty days after enrollment. The child was enrolled on September 5, 2018 and the medical exam was dated for November 5, 2018. | |||
| 2023-02-15 | Violation | 9999 | |
| A violation was found for which there is no item number. No prescription or over-the-counter medication and no topical, non-medical ointment, repellent, lotion, cream, fluoridated toothpaste, or powder shall be administered to any child after its expiration date. In space #4 there was one tube of diaper cream that had expired on September 2021 and in space #5 there was a tube of diaper cream that expired in January 2023. 10A NCAC 09 .0803 (1)(d) | |||
| 2022-03-08 | Unannounced Inspection | Yes | |
| 2022-03-08 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter in place and or lockdown drill was not practiced every three months. | |||
| 2022-03-08 | Violation | 104 | 10A NCAC 09 .0304(b) |
| Center has not passed required sanitation inspection and received an approved or superior rating. A provisional sanitation inspection was received on December 10, 2021. | |||
| 2022-03-08 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not complete First Aid within 90 days of hire. | |||
| 2022-03-08 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did complete CPR and First aid within 90 days of hire. | |||
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