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Four Star Center License ✓ Licensed

Touched By An Angel Open Arms Child Care Center

Knightdale, NC · Wake County
★ ☆ ☆ ☆ ☆ 1.0 (2 reviews)
1005 A-BIG OAK COURT, Knightdale, NC 27545
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Quick Facts

Capacity
115 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
4

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Contact Information

📞 (919) 868-7123
1005 A-BIG OAK COURT
Knightdale, NC 27545
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✓ Licensed Four Star Center License
Active License
License Number
92003384
License Holder
TOUCHED BY AN ANGEL DAYCARE CENTER, LLC
License Issued
Apr 22, 2026
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development

Reviews

1.0
★ ☆ ☆ ☆ ☆
2 reviews
5★
0
4★
0
3★
0
2★
0
1★
2
Lisa
2022-09-06 12:53:38
★ ☆ ☆ ☆ ☆

I do not have a child here, but I witnessed families dropping their kids off and no lie very kid cried. I’m right at the front door waiting for my husband and son to leave the growing child pediatrics building next door. That is not a good sign, EVERY kid cried and the older kids just put their heads down and slowly walked in. Looking at the reviews I can see why. I would never drop an innocent and vulnerable kid off here. 

115 out of 204 think this review is helpful Was this helpful?  Yes  No
Faith James
2017-05-10 21:50:21
★ ☆ ☆ ☆ ☆
I have used this provider for more than 6 months

Very rachet daycare and owners, Keke Pope and her husband. There are very unprofessional. The owners are "hood" and allow violence between the children and staff. They do not have enough staff to cover the amount of children they have. I had to submit paperwork 3 times because they lost it. I would NEVER recommend this childcare facility, not even to a pet owner.

116 out of 237 think this review is helpful Was this helpful?  Yes  No

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About the Provider

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TOUCHED BY AN ANGEL OPEN ARMS CHILD CARE CENTER is a Four Star Center License in KNIGHTDALE NC, with a maximum capacity of 115 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.

Hours of Operation

  • Days of Operation Monday–Friday

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2026-08-11 Unannounced Inspection No
2026-07-28 Unannounced Inspection Yes 0725-360L
2026-07-28 Violation 103 GS 110-91(7) & .1401(f)
The number of children present was not within permit capacity. In space 7, there were 22 children present. This space licensed capacity is 11.
2026-04-15 Unannounced Inspection No
2026-01-06 Announced Inspection No
2025-11-20 Unannounced Inspection Yes
2025-11-20 Violation 540 10A NCAC 09 .0902(a)
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child did not have their feeding plan posted.
2025-11-20 Violation 887 .0606(g)
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. The caregiver did not complete sleep checks for the dates of November 14th-19th.
2025-11-20 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Once I received your scores I will contact you.
2025-11-20 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not renew their training before it expired.
2025-07-29 Unannounced Inspection No 0725-360L
2025-06-12 Unannounced Inspection No
2024-11-26 Unannounced Inspection Yes
2024-11-26 Violation 533 15A NCAC 18A .2804(d)
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One child's bottles were not labeled with the child's name or date.
2024-11-26 Violation 1321 GS110-91(1)
Medical exam or health assessment record was not on file before or within 30 days after admission. One child's file was missing the medical health assessment.
2024-10-31 Unannounced Inspection No 0924-342A
2024-09-26 Unannounced Inspection Yes 0924-342A
2024-09-26 Violation 528 10A NCAC 09 .0901(b)
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. On September 18, 2024, staff served children a snack that was not recorded on the menu prior to being served.
2024-09-26 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. On September 18, 2024, staff served a fourteen-month-old child a food the child was documented to be allergic to, resulting in an allergic reaction.
2024-05-21 Unannounced Inspection No 0224-385A
2024-04-09 Unannounced Inspection No 0324-372L
2024-03-15 Unannounced Inspection No 0224-385A
2024-03-12 Unannounced Inspection No 0324-068L
2024-03-01 Unannounced Inspection Yes 0224-385A
2024-03-01 Violation 902 G.S. 110-91(10)
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On February 23, 2024, a staff member spoke to an eight-year-old child in an inappropriate manner. The same staff member took the child by the hand, pulled the child from a seated to a standing position. The staff member placed their hand on the child’s back to hurry the child out of the classroom.
2024-01-18 Unannounced Inspection Yes
2024-01-18 Unannounced Inspection No 0124-069L
2024-01-18 Violation 859 .0605(q)
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Documentation was not on file for December's playground inspection.
2024-01-18 Violation 1301 GS 110-91(9)
Center did not maintain a record of daily attendance. Attendance records for each classroom was not accessible during the visit.
2023-12-06 Unannounced Inspection Yes
2023-12-06 Violation 106 10A NCAC 09 .0304(a)
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facilities last fire inspection was on 12-1-22. A new inspection must be completed and a copy submitted to me.
2023-12-06 Violation 716 .0605(j)
All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch on both playground must be at least 6 inches deep. Today, it was 5 inches deep.
2023-12-06 Violation 828 .0604 (m)
Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. Three heat and AC units did not have locks on the gates; one had a deteriorating bungie cord wrapped around the gate because the latch was missing.
2023-12-06 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleaning chemicals and equipment were in a unlocked plastic storage building located on the playground.
2023-12-06 Violation 1034 .0701(a)
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff member did not complete an annual health questionnaire.
2023-12-06 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member did not complete an annual emergency information form.
2023-12-06 Violation 1899 .1103(b)
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Recognizing and Responding to Suspicions of Child Care Maltreatment training was not completed within 5 years for four staff members.
2023-06-14 Unannounced Inspection Yes
2023-06-14 Violation 533 15A NCAC 18A .2804(d)
Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Three infant bottles in space #1 did not have a date.
2023-06-14 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. A closet containing teacher purse and plastic bags in space #1 was not locked.
2023-06-14 Violation 849 .0803(12)
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Leftover Diaper Rash ointment, Aquaphor, Butt Paste, A.D. Ointment was not returned to parent.
2023-06-14 Violation 871 10A NCAC 09 .0606(a)
Center staff did not comply with the safe sleep policy. Sleeping infants were not visually check every 15 minutes, sleep position, date, and the name of the child was not being recorded.
2023-06-14 Violation 1882 .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d)
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #1 three authorization forms expired on 10/22, 6/22 and 11/22.
2023-06-14 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three staff did not complete the training; this training is due every five years as a part of the health and safety requirement.
2023-06-14 Violation 9999
15A NCAC 18A .0804(a) 'In child care centers, food shall be free from spoilage, filth, or other contamination and shall be safe for human consumption.' In space #1 four container of rice cereal expired on 4/3023, (2) 3/31/23 and 5/311/23. This is a violation of rule in NC Sanitation Requirement 15A NCAC 18A .0804(a).
2022-12-13 Unannounced Inspection No
2022-09-20 Unannounced Inspection No
2022-01-05 Unannounced Inspection Yes
2022-01-05 Violation 716 .0605(j)
All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch under stationary equipment had washed away or worn down, allowing hard dirt to be exposed.

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