Widewaters Learning Center
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Contact Information
📞 (919) 266-0036Reviews
We started the second week of April and agreed to $1024 a month for my 2 yr old. One month later they increased to $1124. During this month the center closed the 2 yr old room due to staffing twice. To rewind. We wanted to start the first week of April but we had to get pushed a week due to staffing. During this month that we were there staff was quitting. One teacher in my sons room stated she was leaving because they didn’t know what they were doing. My son was put on. An antibiotic for a deep sinus infection and it hurt his stomach.
Jennifer the director said due to infection control he had to be out for 48hrs. I asked if we could provide a note from the doctor stating that this was from his antibiotic as it’s the side affect and she said no he had to be out. When I questioned about the credit for the days the 2 yr old room was closed due to staffing and for them forcing us to keep him out 48 hours Jennifer got mad. Then when I brought up the price increase when we have only been there one month she told me “we aren’t going to see eye to eye so today is going to be your child’s last day”. She then proceeded to say, after I asked her why when I’m asking for stability and credits that she said we would receive “I’m making the call that today is his last day”.
I definitely would not recommend this place at all! The teachers were not actively potty training and the children were served pop tarts one morning for breakfast. When I questioned that, I was met with attitude as well. Jennifer stated that she was running a business and decided to do the increase because they were priced lower than all other centers. 100% a lie. Only one center in knightdale is currently priced higher than them at 1300 a month and the others are lower. Being a single mother of two and a federal law enforcement officer I don’t work a position we’re at 7am when dropping my child off I can call and tell my job I can’t come in because daycare doesn’t have staffing.
Also, as a 100% self paying with no assistance parent you would think Jennifer the director would have common sense to say this family hasn’t been here over a month and they agreed to $1024 it’s not right to increase their fees when I’m increasing fees because my staff keeps quitting. Poor communication and attitude is what you will get from this center. It looks nice and pretty but that’s where it ends and is where your money goes. It’s not about the kids or the parents. If you’re looking for stability and family friendly this isn’t the place.
Oh not to mention another family left for some of the same reasons. Jennifer video called with them and when Jessica asked her if she wanted to video with me Jennifer’s statement was “not she just needs to get her things and leave the property”. Good luck with this place.
My daughter has been at Widewaters for just over 3 years now, and we have been very happy with our experience. She just turned 4 and she not only knows her letters and numbers, but she can do simple addition, subtraction, and multiplication and can write her name. She has learned so many other things as well. We do work with her at home, but I credit Widewaters with much of her learning. Her pediatrician says that developmentally she is pacing a year ahead and is already prepared for Kindergarten. I get a report at the end of every day showing what she ate, and they feed them healthy choices. Also, Miss Tracy is the only person that can get my little one to eat broccoli! The director there is great! She addresses issues in a timely manner and tries to work with the parents. I greatly appreciate that she is concerned with providing a safe and nurturing environment for all of the children. Unfortunately, when there is a problem, parents often react badly rather than take responsibility for their child's behavior. I'm not talking about normal childhood acting out on occasion, I'm talking about serious problems that the parents are incapable of stopping...for example...biting. There was a child that was biting in class with my child at one time and although given multiple chances to correct the behavior, the parents were unable to stop their child from biting. With the safety of the other children in mind, this child was no longer allowed back. I was grateful as my child had been bitten twice and clearly the parents had no control over their child. However, the parents were upset with the center when they should have been upset with themselves. It is my suspicion that some of these negative reviews are written by parents that are on vouchers that couldn't afford to go there any other way, and they have had disciplinary issues with their children. I'm not saying there is anything wrong with vouchers, but often times these parents are not as present in their children's lives. This is so sad to me because parents should make ample time to spend with their children to keep them on track...it is not the job of a childcare center or school to raise your children. If you don't have time to spend with your children and nurture them through time and activities then what is the point of having children...it is just sad. I would recommend Widewaters to anyone looking for a nurturing environment for their child where they will truly learn, not just be babysat for the day. They are expensive, but you get what you pay for, and I am willing to invest in my child's care and education.
Widewaters Learning Center appears great from the outside looking in. However there is a high turn over rate for staff due to management. One particular manager is very narrow minded and offensive at times to employees and parents who children attend the center. At times Widewaters is so short staffed that they hire teachers and allow them to begin work before completing the application process and before their background check clears. Which contributes to the high turn over rate. The toddler playground is not safe for the children. Management is so concerned with sticking to a budget that often times the children are served salad for lunch with chopped lunch meat inside. From management's standpoint, the children are not what is most important, its about the money. I would NOT recommend Widewaters to any family.
very clean, retro appearance. good menu. good sercurity. nice educated staff. fun festivals. over priced. High tern over rate of employees. one employee said she often works 8hour shifts with no break/lunch. Owner is young, fake, defensive, and cares mostly about the business. I was politely reminded to be thankful to her for allowing me into her daycare while on vouchers. A friend of mine w tattoos applied to their hiring ad, she was looked at in disgust and denied. A different latino friend with 3 kids applied for her kids to attend, but "they were full", clearly a lie since they were trying to fill spots. My child was forgotten to be picked up from school at least twice. Overall, good daycare, but management could use some improvement. its a small world in knightdale and word goes around fast.
This center is new and fresh and perhaps that is the reason they feel they can charge and outrageous price. Lovely center however not much of a playground for kids, and grossly overpriced in my opinion. Staff did seem friendly.
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About the Provider
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-05-20 | Announced Inspection | No | |
| 2025-12-04 | Unannounced Inspection | No | |
| 2025-04-08 | Unannounced Inspection | Yes | |
| 2025-04-08 | Violation | 705 | .0601(c) |
| Equipment and furnishings were not sturdy, stable and free of hazards. In space 6, one of the commodes in the bathroom was missing the lid to the tank, exposing the children to the internal operating devices and the water in the tank. During the visit, the water was drained from the tank. | |||
| 2025-04-08 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. a bottle of anti-fog spray was stored less than 5 ft. from the floor; in several classrooms adult size scissors were located with the teachers supplies, accessible to children. | |||
| 2025-04-08 | Violation | 811 | .0604(a) |
| Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. In space 11, an electric hand held power drill was sitting on the floor behind the teachers desk, accessible to children. | |||
| 2025-04-08 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space 11, an employee had a jar of Vaseline and a tube of Jergens hand lotion sitting on the desk, accessible to children. | |||
| 2025-04-08 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. One employee that started work on 4-8-24 did not complete the medication in Child Care Training within 12 months. | |||
| 2024-12-10 | Unannounced Inspection | Yes | |
| 2024-12-10 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. Splinters were observed on two wood structures located on the playground used for preschool children. The Director referred to these wood structures as "the natural tunnel" and "the mud kitchen." | |||
| 2024-12-10 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. In space 9 & 12 staff handbags were observed in a closet. One was on a hook, hanging below 5 ft. and the other was on a shelf below 5 ft. from the floor. The locks on the closet doors were not approved locks which are lock and key, combination lock, lock with keypad, or magnetic locks. The Director placed both staff handbags on a shelf in the closet, well over 8 ft. high. | |||
| 2024-02-15 | Unannounced Inspection | Yes | |
| 2024-02-15 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. During the visit, one sleeping infants safe sleep chart was not updated from 11:42 to 12:42. | |||
| 2024-02-15 | Violation | 1887 | .0902(d) |
| Each infant was not served only bottles labeled with their individual name. On 2-6-24, a caregiver grabbed the wrong bottle and fed an infant 2 ounces of another child's breast milk. | |||
| 2023-12-19 | Unannounced Inspection | Yes | |
| 2023-12-19 | Violation | 612 | 15A NCAC 18A .2821(b) & (c) |
| Each child's bed, cot, or 2" mat was not individually assigned and identified. Cot charts were not current in space 7 and 12. | |||
| 2023-12-19 | Violation | 851 | .0803(13)(a-e); .2318(3) |
| When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. In space five, an epi-pen was in the classroom with no permission slip. | |||
| 2023-12-19 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff's 1st Aid certification expired October 2023. | |||
| 2023-12-19 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff's CPR certification expired October 2023. | |||
| 2023-07-19 | Unannounced Inspection | Yes | |
| 2023-07-19 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was completed on May 3, 2023. One was not completed for June 2023. | |||
| 2023-06-26 | Unannounced Inspection | Yes | |
| 2023-06-26 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member lifted a chair where a three-year-old child was seated and caused the child to fall to the floor. A staff member entered the classroom for three-year-old children and scolded a three-year-old child to address the child’s behaviors. | |||
| 2023-06-26 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. The staff member spoke to the child in an aggressive manner and handled the child roughly. | |||
| 2023-01-25 | Unannounced Inspection | No | |
| 2022-10-03 | Unannounced Inspection | Yes | |
| 2022-10-03 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A teacher responsible for two year old children pulled a seat out from underneath a child while the child was seated in it, causing the child to hit their chin on the table before falling onto the floor. | |||
| 2022-09-14 | Unannounced Inspection | Yes | |
| 2022-09-14 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Safe sleep charts were not completed from September 11, 2022 thru September 14, 2022. | |||
| 2022-04-26 | Unannounced Inspection | Yes | |
| 2022-04-26 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. A child was injured at the facility, the incident report was not signed by the parent and it could not be located. | |||
| 2022-04-26 | Violation | 850 | .0804(a)(1-12) |
| Children with symptoms or illnesses listed in rule .0804(a)(1-12) were not excluded from care. A child with a fever over 101 was not excluded from other children. | |||
| 2022-03-14 | Unannounced Inspection | Yes | |
| 2022-03-14 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of three years for the date of issuance). Two staff members were working with an expired criminal background check. Both employees were terminated on February 23, 2022. | |||
| 2022-02-21 | Unannounced Inspection | Yes | |
| 2022-02-21 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under a handwashing sink, diaper changing tables and under an unlocked cabinet. | |||
| 2022-02-21 | Violation | 601 | 15A NCAC 18A .2806(j)(2) |
| Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The small refrigerator in space 5 did not have a thermometer. | |||
| 2022-02-21 | Violation | 707 | .0601(d) |
| Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. The faucet and/or spray nozzle was missing on several sinks in the housekeeping areas, leaving an exposed hole. | |||
| 2022-02-21 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. In space 12 a staffs handbag and leftover cupcakes from a party last week was observed sitting on a shelf, less than 5 ft. from the floor in an unlocked teachers closet. | |||
| 2022-02-21 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of ZEP Disinfectant was sitting on the changing table in space 6; unapproved locks were observed on teachers storage closets, under diaper changing tables, sinks and cabinets through out the building. | |||
| 2022-02-21 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Vaseline was observed on top of a diaper changing table in space 6; Five diaper creams were observed under an unlocked diaper changing table in space 2. | |||
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