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Five Star Center License ✓ Licensed

Knightdale KinderCare

Knightdale, NC · Wake County
200 FOREST DR, Knightdale, NC 27545
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Quick Facts

Capacity
144 children
Age Range
0 through 12
Type of Care
Infant Programs, Toddler Programs, Discovery Preschool Programs, Preschool Programs, Prekindergarten Programs, Before and After School Programs
Transportation
Yes
Subsidized Program
Participates
State Rating
5

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✓ Licensed Five Star Center License
Active License
License Number
9255230
License Holder
KINDERCARE EDUCATION LLC
License Issued
Mar 10, 2026
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - Ratios.3208(b) & 30 sq. ft. inside

Reviews

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About the Provider

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Our experts designed our classrooms - and every activity and lesson - to help prepare your child for success in school and beyond. With designated learning centers such as dramatic play and blocks in every classroom, children have the opportunity for rich social play and child-initiated discovery.

You’ll also find that our classrooms feature a print-rich environment full of carefully selected materials, written charts and labels, and children’s literature. By helping your child connect spoken words and print, we’re helping develop early literacy and writing skills.

Whether your child has first words or first grade on the horizon, we’re excited to show you how everything in our center is designed for learning!

Courtney Timmons, Center Director

Additional Information: Three Star Center License

Hours of Operation

  • Monday6:00 AM to 6:00 PM
  • Tuesday6:00 AM to 6:00 PM
  • Wednesday6:00 AM to 6:00 PM
  • Thursday6:00 AM to 6:00 PM
  • Friday6:00 AM to 6:00 PM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2026-08-12 Unannounced Inspection Yes
2026-08-12 Violation 533 15A NCAC 18A .2804(d)
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space one, two infant’s bottles were not dated.
2026-08-12 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. #1. The grass was ankle high on the playground at the back of the building, the playground used for toddlers and around the steps located on the playground used for preschool children #2. In space three (3), an epi-pen was in a locked cabinet. This was corrected during the visit. #3. In space 7, there was a hole in the wall located under the window and a hole in the wall located beside the door labeled “furnace”. Tape was partially covering the hole beside the door.
2026-08-12 Violation 828 .0604 (m)
Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The air conditioner units did not have a lock on the gate and/or have a mesh guard over the unit where the fan is located.
2026-08-12 Violation 847 10A NCAC 09 .0803(4)(6-9)
Parent's medication authorization did not include required information. #1. On four (4) medication permission slips the amount to be administered was missing. #2. One Epi-pen did not have a signed and dated permission slip.
2026-08-12 Violation 1065 .1102(f)
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Proof of ITS-SIDS could not be located for the assigned teacher (PP) working with the infants in space one.
2026-08-12 Violation 1111 .1002(c)
All vehicles were not insured for liability as required by state law. Proof of insurance for both vehicles could not be provided during the visit.
2026-08-12 Violation 1115 10A NCAC 09 .1003(c)
First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. #1. A fire extinguisher was not in the mini van. #2. The bracket that holds the fire extinguisher on the mini bus was broken.
2026-08-12 Violation 1311 .0802(c)
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Annual emergency medical information has not been updated for five (5) children.
2026-08-12 Violation 1445 .2510(c)
All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. Proof of BSAC for four (4) employees that work with school-age children was not on file.
2026-03-10 Announced Inspection No
2025-08-27 Unannounced Inspection Yes
2025-08-27 Violation 540 10A NCAC 09 .0902(a)
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). In space two (2), infant feeding schedules were not posted.
2025-08-27 Violation 604 15A NCAC 18A .2818(a)
Lavatories were not kept clean, in good repair and kept free of storage. A vacuum cleaner, two brooms and a Bona Swiffer power mop were stored in two bathrooms.
2025-08-27 Violation 612 15A NCAC 18A .2821(b) & (c)
Each child's bed, cot, or 2" mat was not individually assigned and identified. In space two (2) four (4) out of seven (7) cribs were not labeled with the child’s name and if they can/can not roll.
2025-08-27 Violation 705 .0601(c)
Equipment and furnishings were not sturdy, stable and free of hazards. In space 5 (Discovery/2’s) in refrigerator located in the housekeeping center had one door hanging off the hinge.
2025-08-27 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) unused outlets accessible to children were uncovered.
2025-08-27 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.(1) In space 8, A Bona Swiffer power mop with a bottle of Bona Cleaner attached to the handle was accessible to children in the bathroom. (2) In space 6, in an unused bathroom, a bottle of Pine Sol and Nettoyant Bathroom Cleaner was on a tote about 2 ft. from the floor. (3) In space 2, a bottle of Febreze room spray and a bottle of Nettoyant Bathroom Cleaner were on a shelf less than 5 ft. from the floor. The teacher is space 2, moved these two items to a higher shelf during the visit.
2025-08-27 Violation 887 .0606(g)
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space 1 & 2 documentation if the infants were observed on their back, side or tummy every 15 minutes was not constantly documented. Staff stated they were logging safe sleep times in the tablet, although, the tablet did not indicate the infants sleep positions.
2025-08-27 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member’s Recognizing and Responding training was completed March 3, 2029 and expired March 3,2024.
2025-08-27 Violation 9999
Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. Rule 15A NCAC 18A .2820 Unapproved locks were on the closet door in space two (2) (infants) and space six (6). Chemicals that had “Keep out of Reach of Children” on the label and a staff’s backpack/handbag and plastic bags were observed less than 5 ft. from the floor in several closets.
2025-07-30 Unannounced Inspection No 0725-176L
2025-07-22 Unannounced Inspection Yes 0725-176L
2025-07-22 Violation 902 G.S. 110-91(10)
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. During working hours an employee disciplined her own child by popping her on the hand.
2025-06-19 Unannounced Inspection Yes 0625-122L
2025-06-19 Violation 318 10A NCAC 09 .0713(a)(6)
Children between 12 and 24 months of age were grouped with children 3 years of age or older. A six-year-old school-age child was grouped with two-year-old children.
2025-06-19 Violation 1328 G.S. 110-91(9)
Children's records were not made available for review. One nine-year-old school-age child and one six-year-old school-age child were present without an available file.
2025-05-05 Unannounced Inspection Yes 0425-286L
2025-05-05 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the hallway bathroom, hallway and space four (4), there were seven (7) uncovered outlets.
2025-05-05 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 3, a bag of diapers were in a plastic bag sitting on top of the diaper changing table. In space 4, in an unlocked cabinet plastic bags, glitter and a few teacher supplies were accessible to one and two-year old children.
2025-01-15 Unannounced Inspection No 1224-200L
2025-01-07 Unannounced Inspection Yes 1224-200L
2025-01-07 Violation 301 GS 110-91(7);.0713(a-d)
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. The ratios for toddlers are 1:6 or 2:12. In Toddler B classroom . The classroom currently has twelve children enrolled. Two (2) staff members were present with thirteen children (eleven one-year-olds, one two-year-old and one four-year-old child was present). Making the classroom out of compliance for child/staff ratios. The Director moved the 4-year-old child to the preschool classroom, across the hall with two teachers and nineteen (19) additional four and five-year-old children; correcting this violation.
2025-01-07 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. At the end of the day, a parent left the classroom door open and two toddlers walked across the hallway to an empty classroom. They were unsupervised for about a minute.
2025-01-07 Violation 493 .0511(b)(3)
Caregiver or team of caregivers were not assigned to each infant or toddler as primary caregiver. Primary caregivers were not assigned to the toddlers in Toddler A & B classrooms.
2025-01-07 Violation 852 .0802 (e)
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. A copy of one (1) incident report completed on 10-4-24 was completed and given to the parent, although it was not available for review.
2024-11-21 Unannounced Inspection No 1124-150L
2024-11-21 Unannounced Inspection Yes
2024-11-21 Violation 841 15A NCAC 18A .2820(d)
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space four (4), Toddler Room B eight (8) over-the-counter diaper creams were in an unlocked drawer located below the diaper changing pad. The drawer is less than 5 ft. from the floor. The Director removed these medications from the classroom during the visit.
2024-11-21 Violation 847 10A NCAC 09 .0803(4)(6-9)
Parent's medication authorization did not include required information. In space 4, toddler room B, eight (8) over-the-counter diaper creams did not have permission to administer medication forms on file.
2024-09-11 Unannounced Inspection Yes
2024-09-11 Violation 106 10A NCAC 09 .0304(a)
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last last passed fire inspection was on 6-5-23. The center had an inspection and needed a re-inspection due to violation(s) cited. As of 9-10-24, the Town of Knightdale Fire Department is waiting for KinderCare to issue the payment before a re-inspection will be completed. Once completed a copy of the fire inspection must be submitted to me.
2024-09-11 Violation 493 .0511(b)(3)
Caregiver or team of caregivers were not assigned to each infant or toddler as primary caregiver. In Infants 2, primary caregivers have not been assigned to the each infant/toddler.
2024-09-11 Violation 540 10A NCAC 09 .0902(a)
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). In Infants 2, feeding schedules could not be located for six (6) out of eleven (11) children. Five feeding schedules were observed, but not posted.
2024-09-11 Violation 604 15A NCAC 18A .2818(a)
Lavatories were not kept clean, in good repair and kept free of storage. In the bathroom in space eight (used for three-year old children) six cardboard boxes were stacked in the corner, two vacuum cleaners and a Bona Swiffer power mop with a bottle of Bona cleaner attached to the handle were in the bathroom. Additional bathrooms were being used for storage through the center.
2024-09-11 Violation 606 15A NCAC 18A .2818(b) & (d)
Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space eight, there were no paper towels available at the handwashing sink.
2024-09-11 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Ten (10) unused electrical outlets were observed uncovered throughout the center. Safety plugs were used to cover these during the visit.
2024-09-11 Violation 887 .0606(g)
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Four infants observed sleeping did not have safe sleep charts completed for them. Two infants safe sleep charts were last checked August 21, 2024; and they've been present. The remaining safe sleep charts could not be located since they re-opened the classroom the morning of my visit.
2024-09-11 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Proof of 1st Aid training was not on file for eleven employees.
2024-09-11 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Proof of CPR was not on file for eleven employees.
2024-09-11 Violation 1797 G.S. 110-90.2 & .2703(c)
The child care provider that is a firm, partnership, association, or corporation, the chief executive officer or other person serving in like capacity or a person designated by the chief executive officer as responsible for the operation of the facility, did not complete criminal history background check. Knightdale KinderCare has a new corporate contact (CD) and a criminal background check has not been processed. A copy of the letter must be on file and a copy sent to me.
2024-06-13 Unannounced Inspection No 1123-270A
2024-05-06 Unannounced Inspection Yes 1123-270A
2024-05-06 Violation 1809 G.S. 110-105.6(d)
The facility operator did not complete the corrective action as specified by the Division. The center director failed to submit the plan required by Stipulation #3 regarding appropriate treatment of children and the plan required by Stipulation #4 regarding supervision of children by the due date of 4/9/24.
2024-03-26 Unannounced Inspection No 0324-318L
2024-03-15 Unannounced Inspection No 1123-270A
2024-02-15 Unannounced Inspection No 0224-064L
2024-02-01 Unannounced Inspection No 1123-270A
2024-01-02 Unannounced Inspection No 1123-270A
2023-12-18 Announced Inspection No 1223-090L
2023-12-11 Unannounced Inspection No 1123-270A
2023-11-29 Unannounced Inspection Yes 1123-270A
2023-11-29 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. On 4/27/23, a staff member failed to provide adequate supervision to one-year-old children as she slept while responsible for their care. Staff members failed to supervise one-year-old children as they were unaware that one child received multiple bite injuries on multiple occasions from being bitten by other children in care.
2023-11-29 Violation 902 G.S. 110-91(10)
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Katelin Smith used an inappropriate tone of voice when she addressed the children.
2023-11-29 Violation 904 .1803(a)(1)
Child was handled roughly. On November 9, 2023, Katelin Smith, pinched two one-year-old children on the chest . On September 16, 2022, Katelin Smith and another staff member hit one-year-old children on their hand. On another occasion, Katelin Smith pushed a one-year-old child on the forehead.
2023-11-29 Violation 1810 GS 110-105.6(a)
There was a substantiation of child maltreatment. On February 13, 2024, the Division substantiated maltreatment.
2023-11-07 Unannounced Inspection Yes
2023-11-07 Unannounced Inspection No 1023-316L
2023-11-07 Violation 705 .0601(c)
Equipment and furnishings were not sturdy, stable and free of hazards. In space 5, the faucet, hot and cold knobs were missing from the pretend sink in the housekeeping center.
2023-11-07 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Through out the center, five outlets not in use were not covered.
2023-11-07 Violation 841 15A NCAC 18A .2820(d)
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two tubes of creams were in reach of children. One tube of diaper cream was on a changing table in space five and one tube of Nystatin Ointment was under a unlocked changing table in space six.
2023-11-07 Violation 846 10A NCAC 09 .0803(4)
Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. One tube of Burts Bees diaper cream was not labeled with the child's name and the permission slip could not be located.
2023-11-07 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In several unlocked closets, large plastic bags used for storage were observed in the classrooms with children under three years of age.
2023-11-07 Violation 1065 .1102(f)
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A teacher that was employed March 2023 that works with the infants did not complete ITS-SIDS training within 90 days of hire.
2023-11-07 Violation 1831 .01102 (f)
At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. A teacher that was employed in March 2023, was alone in the classroom for infants without having ITS-SIDS training.
2023-11-07 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member that started March 2023 has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire.
2023-09-19 Unannounced Inspection Yes
2023-09-19 Violation 106 10A NCAC 09 .0304(a)
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was completed on 2-18-22 for 2022 and the one for 2023 should have been completed by 2-18-23. The 2023 inspection was on 6-5-23. On 9-1-23, the fire inspection dated 6-5-23 was submitted to DCDEE, but not on the form supplied by DCDEE. The 2023 inspection must be submitted on the form supplied by DCDEE by 10-4-23.
2023-09-19 Violation 508 .0901(g)
Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. A child attended the center for five days in July. The parent indicated on the child's application that the child should not eat meat. This was not indicated on the allergy list for July and the child was given meat.
2023-09-19 Violation 609 15A NCAC 18A .2803(a)
Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. One employee was asked to wipe a child's runny nose. After wiping the child's nose, the employee did not wash her hands or the child's hands.
2023-09-19 Violation 612 15A NCAC 18A .2821(b) & (c)
Each child's bed, cot, or 2" mat was not individually assigned and identified. Cot lists were not completed or current in 4 out of 8 classrooms.
2023-09-19 Violation 705 .0601(c)
Equipment and furnishings were not sturdy, stable and free of hazards. In space 5 and 8 the faucet, hot and cold knobs and spray nozzle was missing from the pretend play sink in the housekeeping center.
2023-09-19 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. Staff handbags were hanging on a hook in space 3 in an unlocked closet. The hook was 5 ft. high, although the handbags hung below 5 ft. making them accessible to children.
2023-09-19 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 1 (infants) one bottle of disinfectant spray, restroom cleaner and Wizard Room Mist Spray were in an unlocked cabinet located under the diaper changing table.
2023-09-19 Violation 846 10A NCAC 09 .0803(4)
Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space one (infants) four permission to administer medication forms for diaper creams did not have a parents signature. One diaper cream (Butt Paste) did not have a child's name on the medication.
2023-09-19 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic Ziplock bags and grocery bags were accessible to children under three years old through out the center. Plastic bags were observed in children's cubbies, in unlocked cabinets and hanging on hooks within a child's reach.
2023-09-19 Violation 887 .0606(g)
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Three infants were observed sleeping and safe sleep charts were not completed for these infants.
2023-09-19 Violation 892 .0606(b)
The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. No safe sleep policy was posted in the classroom for infants.
2023-09-19 Violation 1880 .0803(2)(d)
Prescribed medication was not administered according to the prescription, using the amount and frequency of dosage specified on the label. In space one, one epi-pen did not have a permission to administer medication form.
2023-04-24 Unannounced Inspection No
2023-03-22 Unannounced Inspection No
2023-03-22 Violation 853 .0802(g)(1-6)
Incident logs were not completed and maintained as required. Incident logs have not been updated since November 2022.
2023-03-22 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired on December 13, 2022 has not completed this training within 90 days.
2022-10-06 Unannounced Inspection Yes
2022-10-06 Violation 805 .0604(t); .0302(d)(5)
Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not completed in June 2022.
2022-10-06 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Several outlets were broken and did not spring back when not in use in space 1,2,3 and 7.
2022-10-06 Violation 859 .0605(q)
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections have not been competed. The last monthly playground inspection was completed May 18, 2022.
2022-05-12 Unannounced Inspection No
2022-04-29 Unannounced Inspection Yes
2022-04-29 Violation 301 GS 110-91(7);.0713(a-e)
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On April 29, 2022 during my visit there were two different incidents where the staff child/ratio's were not in compliance for children ages two to three-years old.

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