Touched By An Angel Open Arms Child Care Center
Quick Facts
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Reviews
I do not have a child here, but I witnessed families dropping their kids off and no lie very kid cried. I’m right at the front door waiting for my husband and son to leave the growing child pediatrics building next door. That is not a good sign, EVERY kid cried and the older kids just put their heads down and slowly walked in. Looking at the reviews I can see why. I would never drop an innocent and vulnerable kid off here.
Very rachet daycare and owners, Keke Pope and her husband. There are very unprofessional. The owners are "hood" and allow violence between the children and staff. They do not have enough staff to cover the amount of children they have. I had to submit paperwork 3 times because they lost it. I would NEVER recommend this childcare facility, not even to a pet owner.
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About the Provider
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-08-11 | Unannounced Inspection | No | |
| 2026-07-28 | Unannounced Inspection | Yes | 0725-360L |
| 2026-07-28 | Violation | 103 | GS 110-91(7) & .1401(f) |
| The number of children present was not within permit capacity. In space 7, there were 22 children present. This space licensed capacity is 11. | |||
| 2026-04-15 | Unannounced Inspection | No | |
| 2026-01-06 | Announced Inspection | No | |
| 2025-11-20 | Unannounced Inspection | Yes | |
| 2025-11-20 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child did not have their feeding plan posted. | |||
| 2025-11-20 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. The caregiver did not complete sleep checks for the dates of November 14th-19th. | |||
| 2025-11-20 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Once I received your scores I will contact you. | |||
| 2025-11-20 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not renew their training before it expired. | |||
| 2025-07-29 | Unannounced Inspection | No | 0725-360L |
| 2025-06-12 | Unannounced Inspection | No | |
| 2024-11-26 | Unannounced Inspection | Yes | |
| 2024-11-26 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One child's bottles were not labeled with the child's name or date. | |||
| 2024-11-26 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. One child's file was missing the medical health assessment. | |||
| 2024-10-31 | Unannounced Inspection | No | 0924-342A |
| 2024-09-26 | Unannounced Inspection | Yes | 0924-342A |
| 2024-09-26 | Violation | 528 | 10A NCAC 09 .0901(b) |
| Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. On September 18, 2024, staff served children a snack that was not recorded on the menu prior to being served. | |||
| 2024-09-26 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On September 18, 2024, staff served a fourteen-month-old child a food the child was documented to be allergic to, resulting in an allergic reaction. | |||
| 2024-05-21 | Unannounced Inspection | No | 0224-385A |
| 2024-04-09 | Unannounced Inspection | No | 0324-372L |
| 2024-03-15 | Unannounced Inspection | No | 0224-385A |
| 2024-03-12 | Unannounced Inspection | No | 0324-068L |
| 2024-03-01 | Unannounced Inspection | Yes | 0224-385A |
| 2024-03-01 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On February 23, 2024, a staff member spoke to an eight-year-old child in an inappropriate manner. The same staff member took the child by the hand, pulled the child from a seated to a standing position. The staff member placed their hand on the child’s back to hurry the child out of the classroom. | |||
| 2024-01-18 | Unannounced Inspection | Yes | |
| 2024-01-18 | Unannounced Inspection | No | 0124-069L |
| 2024-01-18 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Documentation was not on file for December's playground inspection. | |||
| 2024-01-18 | Violation | 1301 | GS 110-91(9) |
| Center did not maintain a record of daily attendance. Attendance records for each classroom was not accessible during the visit. | |||
| 2023-12-06 | Unannounced Inspection | Yes | |
| 2023-12-06 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facilities last fire inspection was on 12-1-22. A new inspection must be completed and a copy submitted to me. | |||
| 2023-12-06 | Violation | 716 | .0605(j) |
| All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch on both playground must be at least 6 inches deep. Today, it was 5 inches deep. | |||
| 2023-12-06 | Violation | 828 | .0604 (m) |
| Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. Three heat and AC units did not have locks on the gates; one had a deteriorating bungie cord wrapped around the gate because the latch was missing. | |||
| 2023-12-06 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Cleaning chemicals and equipment were in a unlocked plastic storage building located on the playground. | |||
| 2023-12-06 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff member did not complete an annual health questionnaire. | |||
| 2023-12-06 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member did not complete an annual emergency information form. | |||
| 2023-12-06 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Recognizing and Responding to Suspicions of Child Care Maltreatment training was not completed within 5 years for four staff members. | |||
| 2023-06-14 | Unannounced Inspection | Yes | |
| 2023-06-14 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Three infant bottles in space #1 did not have a date. | |||
| 2023-06-14 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. A closet containing teacher purse and plastic bags in space #1 was not locked. | |||
| 2023-06-14 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Leftover Diaper Rash ointment, Aquaphor, Butt Paste, A.D. Ointment was not returned to parent. | |||
| 2023-06-14 | Violation | 871 | 10A NCAC 09 .0606(a) |
| Center staff did not comply with the safe sleep policy. Sleeping infants were not visually check every 15 minutes, sleep position, date, and the name of the child was not being recorded. | |||
| 2023-06-14 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #1 three authorization forms expired on 10/22, 6/22 and 11/22. | |||
| 2023-06-14 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three staff did not complete the training; this training is due every five years as a part of the health and safety requirement. | |||
| 2023-06-14 | Violation | 9999 | |
| 15A NCAC 18A .0804(a) 'In child care centers, food shall be free from spoilage, filth, or other contamination and shall be safe for human consumption.' In space #1 four container of rice cereal expired on 4/3023, (2) 3/31/23 and 5/311/23. This is a violation of rule in NC Sanitation Requirement 15A NCAC 18A .0804(a). | |||
| 2022-12-13 | Unannounced Inspection | No | |
| 2022-09-20 | Unannounced Inspection | No | |
| 2022-01-05 | Unannounced Inspection | Yes | |
| 2022-01-05 | Violation | 716 | .0605(j) |
| All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch under stationary equipment had washed away or worn down, allowing hard dirt to be exposed. | |||
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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