Child Care Center
✓ Licensed
Primrose School Of Norman
Norman, OK
· Cleveland County
3220 HEALTHPLEX DR.,
Norman, OK 73072
Quick Facts
Capacity
206 children
Age Range
0 - 11 Months, 12 - 23 Months, 2 Years, 3 Years, 4 Years, 5 Years
Type of Care
Year Round, Daytime Hours
Subsidized Program
Participates
State Rating
2
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Licensed Child Care Center
Active License
License Number
K830055302
Issued By
Oklahoma Department of Human Services
Licensor
Debbie Edmondson
District Office
Oklahoma Human Services - Child Care Services
Reviews
Anonymous
2021-12-17 01:28:18
★ ☆ ☆ ☆ ☆
I have used this provider for more than 6 months
They fill classrooms up because they are allowed to do so. That’s not what’s best for the kids. Instead of putting a reasonable amount of children in the classrooms, they seem to want to fill it with as many kids as possible.
Also, there’s always new teachers coming in and older teachers leaving. It’s not consistent. Kids need a consistent teacher every single day and some teachers only last about a week. Thats terrible for the kids. They get no consistency or structure that way.
Final note. Sometimes the director gets snippy. That is not professional in the slightest.
68 out of 146 think this review is helpful
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About the Provider
PRIMROSE SCHOOL OF NORMAN is a Child Care Center in NORMAN OK, with a maximum capacity of 206 children. This child care center helps with children in the age range of 0 - 11 Months, 12 - 23 Months, 2 Years, 3 Years, 4 Years, 5 Years. It is open Monday - Friday, 6:30 AM - 6:00 PM. The provider also participates in a subsidized child care program.
Additional Information:
Rated 2 Stars.
Hours of Operation
- Monday6:30 AM - 6:00 PM
- Tuesday6:30 AM - 6:00 PM
- Wednesday6:30 AM - 6:00 PM
- Thursday6:30 AM - 6:00 PM
- Friday6:30 AM - 6:00 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type/Purpose | Corrections |
|---|---|---|
| 2026-08-19 | Periodic Full Inspection |
|
| Description: No non-compliances observed (39 of 39 requirements met) | ||
| 2026-07-31 | Complaint Partial Inspection |
|
| Description: No non-compliances observed (4 of 4 requirements met) | ||
| 2026-07-28 | Follow Up Partial Inspection |
|
| Description: No non-compliances observed (4 of 4 requirements met) | ||
| 2026-07-07 | Complaint Partial Inspection |
|
| Description: No non-compliances observed (4 of 4 requirements met) | ||
| 2026-07-06 | 340:110-3-284(c)(2)(C) Determined During Course of Investigation Complaints |
Plan: Will address professionalism at staff meeting. |
| Description: Personnel--prudent and responsible behavior | ||
| 2026-07-06 | 340:110-3-287(a) Determined During Course of Investigation Complaints |
Plan: Staff was not sleeping; she was getting drowsy so she was removed from class and taken home. However, staff member's employment was terminated due to her life-saving medicine causing drowsiness. Encouraged terminated staff member to file for disability. |
| Description: Additional Non-Compliance Found During Investigation: Supervision--staff sleeping while being used in ratio | ||
| 2026-07-06 | 340:110-3-288(c)(2) Substantiated Complaints |
Plan: Staff in question will take a positive behavior guidance class. |
| Description: Serious: Discipline -- inappropriate psychological discipline | ||
| 2026-06-16 | Complaint Partial Inspection |
|
| Description: No non-compliances observed (4 of 4 requirements met) | ||
| 2026-06-08 | Complaint Partial Inspection |
|
| Description: No non-compliances observed (5 of 5 requirements met) | ||
| 2026-05-20 | Complaint Partial Inspection |
|
| Description: No non-compliances observed (5 of 5 requirements met) | ||
| 2026-04-30 | 340:110-3-288(c)(2) Determined During Course of Investigation Complaints |
Plan: Staff member will attend the 2026 OKAEYC Heart & Minds Conference and attend breakout sessions on positive discipline strategies. Education Coach will conduct weekly observations on staff member to ensure staff member is using positive guidance & discipline strategies. |
| Description: Additional Non-Compliance Found During Investigation: Serious: Discipline -- inappropriate psychological discipline | ||
| 2026-04-30 | Complaint Partial Inspection |
|
| Description: No non-compliances observed (5 of 5 requirements met) | ||
| 2026-04-30 | 340:110-3-288(c)(1) Substantiated Complaints |
Plan: Staff member will complete a positive behavior guidance class. |
| Description: Serious: Discipline -- inappropriate physical discipline | ||
| 2026-04-14 | Periodic Full Inspection |
|
| Description: No non-compliances observed (39 of 39 requirements met) | ||
| 2026-02-06 | Follow Up Partial Inspection |
|
| Description: No non-compliances observed (4 of 4 requirements met) | ||
| 2026-01-15 | Complaint Partial Inspection |
|
| Description: No non-compliances observed (4 of 4 requirements met) | ||
| 2025-12-04 | Periodic Full Inspection |
|
| Description: No non-compliances observed (39 of 39 requirements met) | ||
| 2025-08-07 | Periodic Full Inspection |
|
| Description: No non-compliances observed (39 of 39 requirements met) | ||
| 2025-06-13 | Periodic Full Inspection |
|
| Description: No non-compliances observed (39 of 39 requirements met) | ||
| 2025-04-30 | Periodic Full Inspection |
|
| Description: No non-compliances observed (39 of 39 requirements met) | ||
| 2025-02-27 | Periodic Full Inspection |
|
| Description: No non-compliances observed (39 of 39 requirements met) | ||
| 2025-01-30 | Complaint Partial Inspection |
|
| Description: No non-compliances observed (5 of 5 requirements met) | ||
| 2024-12-18 | Periodic Full Inspection |
|
| Description: No non-compliances observed (39 of 39 requirements met) | ||
| 2024-11-05 | Follow Up Partial Inspection |
|
| Description: No non-compliances observed (4 of 4 requirements met) | ||
| 2024-10-21 | 340:110-3-293(b) Determined During Course of Investigation Complaints |
Plan: Staff were reminded that Leadership should have been made aware of the incident as well as the parents at the time that it happened. Staff were required to take 2 hours of training on reporting incidents per Primrose policy which is aligned with OKDHS licensing requirements. |
| Description: Additional Non-Compliance Found During Investigation: Parent Reporting: Program did not notify parents of an incident with their child. | ||
| 2024-10-21 | Complaint Partial Inspection |
|
| Description: No non-compliances observed (5 of 5 requirements met) | ||
| 2024-10-21 | 340:110-3-288(c)(2)(C) Substantiated Complaints |
Plan: Staff member was instructed to not raise their voice from across the room to get child's attention, but rather to go to the child and get on their level to talk in a normal voice to them. Staff member also completed a 2 hr class on Positive Child-Teacher Engagement. |
| Description: (Serious) Inappropriate Discipline (Psychological and emotional): Staff member was yelling at a child. | ||
| 2024-10-21 | 340:110-3-288(c)(1) Substantiated Complaints |
Plan: Even though, Child Welfare found allegation to be unsubstantiated, staff member was instructed to not move cots with her foot. Staff member was also required to complete 2 hours of training on Developmentally Appropriate Practice and Positive Behavior Support. Leadership will also conduct daily observations on staff member for 90 days. |
| Description: (Serious) Inappropriate Discipline (Physical): Staff member was using physical discipline with a child. | ||
| 2024-10-21 | 340:110-3-286(a) Substantiated Complaints |
Plan: Staff member was instructed to not stand in the doorway or leave the room until the staff member taking her place had crossed the threshold and signed into Procare, which is Primrose policy. Staff member also completed a 2 hr class on this policy. |
| Description: (Serious) Ratios: Staff member left classroom out of ratio. | ||
| 2024-08-22 | Periodic Full Inspection |
|
| Description: No non-compliances observed (39 of 39 requirements met) | ||
| 2024-07-19 | Follow Up Partial Inspection |
|
| Description: No non-compliances observed (4 of 4 requirements met) | ||
| 2024-07-01 | Complaint Partial Inspection |
|
| Description: No non-compliances observed (4 of 4 requirements met) | ||
| 2024-06-27 | 340:110-3-286(a) Determined During Course of Investigation Complaints |
Plan: A parent had dropped off her child in the young toddler classroom during a licensing visit, causing room to be out of ratio. Teacher notified management, and a member of management immediately moved the child to the older toddler classroom, correcting the ratio violation. Teacher was instructed to ask parent to take child to correct classroom at drop off rather than waiting and having a member of management to do it. Management addressed issue at staff meeting on 07/21/2024. |
| Description: Additional Non-Compliance Found During Investigation: Serious: Ratios -- Program was out of ratio. | ||
| 2024-06-27 | 340:110-3-288(c)(1) Substantiated Complaints |
Plan: Employee was on her second day of onboarding. When she broke our company policy, she was immediately escorted off the premises and terminated from Primrose. Management then self-reported incident to licensing and child welfare. |
| Description: Serious: Discipline--inappropriate physical discipline | ||
| 2024-06-27 | 340:110-3-288(c)(2)(C) Substantiated Complaints |
Plan: Employee was on her second day of onboarding. When she broke our company policy, she was immediately escorted off the premises and terminated from Primrose. Management then self-reported incident to licensing and child welfare. |
| Description: Serious: Discipline--Staff member yelled at a child. | ||
| 2024-04-18 | Periodic Full Inspection |
|
| Description: No non-compliances observed (39 of 39 requirements met) | ||
| 2023-12-14 | Periodic Full Inspection |
|
| Description: No non-compliances observed (39 of 39 requirements met) | ||
| 2023-08-22 | Periodic Full Inspection |
|
| Description: No non-compliances observed | ||
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