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Three Star Center License ✓ Licensed

Kids Kountry Klub House

Arden, NC · Buncombe County
★ ★ ½ ☆ ☆ 2.5 (3 reviews)
2251 HENDERSONVILLE RD, Arden, NC 28704
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Quick Facts

Capacity
75 children
Age Range
0 through 12
Subsidized Program
Participates
State Rating
3

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Contact Information

📞 (828) 684-9170
2251 HENDERSONVILLE RD
Arden, NC 28704
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✓ Licensed Three Star Center License
Active License
License Number
11000421
License Holder
MORROW, KIMBERLY L.
License Issued
Dec 21, 2023
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development

Reviews

2.5
★ ★ ½ ☆ ☆
3 reviews
5★
1
4★
0
3★
0
2★
0
1★
2
Samantha
2020-03-23 21:54:14
★ ☆ ☆ ☆ ☆
I have used this provider for more than 6 months

Do not trust them with your child. The service is horrible. They do not watch your child. The snacks they provide are unhealthy and extremely little, they are not enough to satisfy a child. They grab their arms and force them to stand in a corner or sit down. My child has told me several times "grandma hurt him" grandma is a older lady that works there. Their cameras dont work so you can't even prove the neglect. They told me my child was lying. DO NOT TRUST THEM. THEY ARE HORRIBLE PEOPLE

95 out of 194 think this review is helpful Was this helpful?  Yes  No
Mimi
2019-04-05 17:14:00
★ ★ ★ ★ ★
I have used this provider for more than 6 months

My children received excellent care while enrolled at Kids Kountry Klub House. Mrs. Amanda was our favorite!!

102 out of 207 think this review is helpful Was this helpful?  Yes  No
Jason Peiffer
2017-12-15 16:14:29
★ ☆ ☆ ☆ ☆
I have toured this provider's facility, but have not used its services

Unreliable and untrustworthy.

We provided them with the registration fee several months in advance to reserve a place for our son. As directed, we reminded them monthly when exactly we would be starting. In one of our final check ins, two weeks prior to starting child care they informed us no place was available. We are now left without childcare options in the area, given waiting lists at all establishments.

Do NOT trust your registration fee actually reserves you space.

107 out of 228 think this review is helpful Was this helpful?  Yes  No

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About the Provider

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KIDS KOUNTRY KLUB HOUSE is a Three Star Center License in ARDEN NC, with a maximum capacity of 75 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.
Additional Information: Three Star Center License

Hours of Operation

  • Days of Operation Monday–Friday

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2026-06-08 Unannounced Inspection Yes
2026-06-08 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Space 1, the first aid kit had alcohol wipes, insect sting relief, and a instant cold pack.
2025-11-05 Unannounced Inspection Yes
2025-11-05 Violation 608 15A NCAC 18A .2803(c)
Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Space #3, all fifteen (15) children did not wash hands upon arrival into the classroom from outdoor play.
2025-11-05 Violation 609 15A NCAC 18A .2803(a)
Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. Space #3, two (2) adults did not wash hands upon arrival into the classroom from outdoor play.
2025-11-05 Violation 613 15A NCAC 18A .2821(f)
Crib sheets were not changed as needed or at least daily. Space #4, a child was observed stepping on a cot and then falling onto the cot.
2025-11-05 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. Outdoors, I observe the anchors for the green metal jeep was exposed causing a tripping hazard. One (1) red plastic storage container was observed broken with sharp edges.
2025-11-05 Violation 1052 .1103(a)
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff member hired 8/9/2023 did not receive the required ten (10) hours of on-going training by 8/9/2025.
2025-06-05 Unannounced Inspection Yes
2025-06-05 Violation 533 15A NCAC 18A .2804(d)
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1, I observed one (1) child’s bottles were labeled 5/5 in the refrigerator.
2025-06-05 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. Outside, I observed two (2) white metal rocking horses were showing rust where the paint had chipped off, and one (1) green metal jeep was showing rust where the paint had chipped off.
2025-06-05 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. Outside, I observed one (1) wooden pallet standing up against the building with sharp edges accessible to children.
2025-06-05 Violation 849 .0803(12)
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Space #2, while monitoring medications, I observed one (1) diaper cream that expired 9/2024.
2025-06-05 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Space #2, while monitoring the classroom, I observed easily torn plastic wipe packaging and diapering packaging below five (5) feet and accessible to children.
2025-06-05 Violation 1034 .0701(a)
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff confidential file did not contain an updated annual health questionnaire following the initial medical statement. The last health questionnaire on file were dated 5/3/2024.
2025-06-05 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff personnel file did not contain an updated emergency information form. The last emergency information form on file was dated 5/3/2024.
2024-12-05 Unannounced Inspection No
2024-09-23 Unannounced Inspection No 0824-084A
2024-08-12 Unannounced Inspection No 0824-084A
2024-06-12 Unannounced Inspection Yes
2024-06-12 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, one (1) electrical outlet uncovered on the powerstrip near the speaker.
2024-06-12 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, unlocked hazardous products cabinet at the handwashing sink. In space# 3, unattended mop bucket sitting outside the kitchen door in the classroom space.
2024-06-12 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #2, plastic wipe packaging below five (5) feet accessible to children in white cabinet
2023-12-12 Unannounced Inspection Yes
2023-12-12 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. Outside on the playground, the metal anchors for the jeep were exposed and the felt protective barriers was exposed causing a potential tripping hazard. The administrator cut the felt flush with the ground during the visit.
2023-12-12 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2, two (2) bottles of liquid white out was located on the top shelf a cabinet was locked with a sliding child safety lock. The administrator moved the two (2) bottles to a key locking cabinet during the visit.
2023-12-12 Violation 1792 .0901(i)
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #3, the staff member was observed consuming hot tea in a Starbucks at the table with the children. During the visit, we discussed that consumption of food and beverages that do not meet the nutritional requirements must be consumed out of site of the children and stored where children cannot access the beverage. The staff member moved the drink to the kitchen during the visit.
2023-12-12 Violation 1899 .1103(b)
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff member ER completed Recognizing and Responding to child abuse and neglect on 5/22/2017 and the training was due to be completed on 5/22/2022. The staff members file did not contain a current completion certificate for Recognizing and Responding to child abuse and neglect.
2023-09-20 Unannounced Inspection No 0923-166L
2023-06-15 Unannounced Inspection No
2022-12-15 Unannounced Inspection Yes
2022-12-15 Violation 532 10A NCAC 09 .0902(b)
All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. In space #1, when I arrived in the classroom, a child was holding their bottle and eating in the activity seat.
2022-12-15 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. Outdoors, the wooden boards around the base of the fence bowing out into the play area creating a potential tripping hazard. Fence ties were missing in several places.
2022-12-15 Violation 824 GS 110-91(6); .0605((i)
Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Outdoors, the fence that enclosed the outdoor play area on the side near the parking lot measured three (3) feet six (6) inches to three (3) feet ten (10) inches in several areas.
2022-11-10 Unannounced Inspection No
2022-07-01 Unannounced Inspection Yes
2022-07-01 Violation 853 .0802(g)(1-6)
Incident logs were not completed and maintained as required. Incident log was on site; however, it was not up to date. This was corrected during the visit.
2022-03-08 Unannounced Inspection No

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