College Community ECC-Prairie Creek
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Reviews
Terrible "gate keeper" in the form of admin assistant Sarah Schnell. This individual holds the keys to getting your child in the facility, and that is so sad. She sometimes will answer a call, but most certainly will not return a call. The "I will check and call you backs" are comical at this point. The facility is great the practices and learning they say they teach are great concepts as well. The only unfortunate thing is we are on a waiting list to get in and are subjected to the incompetence of the admin assistant, Sarah. Makes you wonder about the staff as a whole and fortunately we did not make the cut. What if something happened to the child and you relied on Sarah to call you to discuss something had happened. Would Sarah call you to discuss this, I sincerely doubt it. It takes 3 days for an admin assistant to catch up from a 3 day weekend? At a child care facility? Complicated work that is to review the forms and check quantity of numbers in rooms to see if space is available and let those who are waiting for a slot to become available if they are indeed "in" or "out". As someone who has worked in customer service, I have always been pleasant and given her every chance to be the best admin assistant she can be, but she is just plain terrible. We will not be pursuing a spot in the ECC program.
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About the Provider
Hours of Operation
- Monday 6:30AM - 6:00PM
- Tuesday 6:30AM - 6:00PM
- Wednesday 6:30AM - 6:00PM
- Thursday 6:30AM - 6:00PM
- Friday 6:30AM - 6:00PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Report Date | Report Type |
|---|---|
| 2024-04-15 | Compliance Report |
| 2023-04-11 | Compliance Report |
| 2022-05-04 | Compliance Report |
| 2021-10-05 | Compliance Report |
| 2020-09-28 | Compliance Report |
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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