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Child Care Center ✓ Licensed

Waynesboro Day Care Ctr

Waynesboro, PA · Franklin County
★ ★ ★ ☆ ☆ 3.0 (2 reviews)
1801 E Main St WAYNE HEIGHTS ELEM BLDG, Waynesboro, PA 17268
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Quick Facts

Capacity
236 children
Languages
English, English
Subsidized Program
Participates
State Rating
4

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Contact Information

📞 (717) 762-9711
1801 E Main St, WAYNE HEIGHTS ELEM BLDG
Waynesboro, PA 17268
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✓ Licensed Child Care Center
Active License
License Number
CER-00251385
License Issued
Jan 25, 2026
Active Through
Jan 25, 2027
Issued By
Pennsylvania Department of Education and Public Welfare
District Office
Early Learning Resource Center for Region 6

Reviews

3.0
★ ★ ★ ☆ ☆
2 reviews
5★
1
4★
0
3★
0
2★
0
1★
1
Jennifer is a fake
2015-07-09 23:16:34
★ ☆ ☆ ☆ ☆
I have used this provider for more than 6 months

The previous review is clearly, without a shred of doubt, an inside job. The center's purpose and mission is enviable. The implementation, that is the care your child receives, does not match their vision. This is largely due to outdated oversight from the director that chooses to rule with an iron fist and is unwilling to learn, grow, or change from 1972. When the teachers are "afraid of her", the follow up assumption is they are likely bullying our youth as well. (Often without even realizing it as bullying, due to plain old ignorance)

Please, do your diligence for your child. It is my truest hope that soon there will be suitable leaders for this center as the borough, our youth, our next generation, does not deserve this type of (dis)service. That time is undoubtedly not now... Take a stand. Save our youth. Before they develop maladaptive schema. This is our future, these are our kids, think long and hard about it.

127 out of 244 think this review is helpful Was this helpful?  Yes  No
Jennifer
2015-06-02 19:39:51
★ ★ ★ ★ ★
I have used this provider for more than 6 months

Waynesboro Day Care Center is a really great day care center. The teachers are very attentive to my child and he is learning and growing so much with them. The Center has an academic curriculum for each classroom, even the 1 year olds, so that while the kids are having "fun" they are actually learning their letters, numbers, shapes, and colors. My son's been going there since he was a year old and he loves it there. I feel safe dropping him off to "have fun" while I work, and I always look forward to hearing how his day was. The Teachers are friendly, and easy to talk to. The Director is really nice also and is willing to work with you and help you in any way she can. This Daycare is the only 4 Keystone Star (http://www.dhs.state.pa.us/forchildren/childcareearlylearning/keystonestarsinformationforparents/)Daycare in town which means that they are continuously improving these early learning programs to keep up with the Pennsylvania Dept. Of Education Standards. I would definitely recommend this Daycare to anyone who is looking for a really great Day Care Center.

108 out of 213 think this review is helpful Was this helpful?  Yes  No

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About the Provider

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The Waynesboro Day Care Center was founded in 1972 by a group of community activists who recognized that working families need safe, affordable child care. The Day Care Center is a private, non-profit agency, which places the needs of children first. To learn more about who we are and what we do for your children, we suggest you start with the "About Us" link at the bottom of this page.

Hours of Operation

  • Monday6:30 AM - 5:30 PM
  • Tuesday6:30 AM - 5:30 PM
  • Wednesday6:30 AM - 5:30 PM
  • Thursday6:30 AM - 5:30 PM
  • Friday6:30 AM - 5:30 PM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Inspection Date Reason Description Status
2025-10-23 Complaints- Legal Location 3270.66(a) - Locked or inaccessible Compliant - Finalized

Regulation: 3270.66(a)

Description: Locked or inaccessible

Noncompliance Area: Facility staff admits Child #1 found a Vape Pen on the ground, in the fallen leaves on the facility's fenced Field and Swings outdoor play area.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
Effective immediately, staff will conduct a visual inspection of the playground each morning prior to children going outside, as required by Pennsylvania childcare regulations. Any unsafe or prohibited items will be removed immediately and reported to the Director. All staff will be reminded and retrained on playground safety procedures, including identifying and removing hazardous items and maintaining active supervision during outdoor play.
2025-10-22 Renewal 3270.102(a) - Clean and good repair Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: The facility's Sunflower room was observed to contain a table labeled Transition Table with loose legs making the table unsteady.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
The loose legs were secured by removing the worn hardware and installing new bolts. The table has been fully tightened, tested, and confirmed to be sturdy and safe for use.
2025-10-22 Renewal 3270.124(b)(2) - Physician name, address, phone Compliant - Finalized

Regulation: 3270.124(b)(2)

Description: Physician name, address, phone

Noncompliance Area: The file for child #5 was observed to contain and emergency contact form that did not include the telephone number of the child's physician or source of medical care.

Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.

Provider Response: (Contact the State Licensing Office for more information.)
The phone number was obtained from the parents, and the emergency contact form has been updated accordingly.
2025-10-22 Renewal 3270.124(b)(5) - Information re: special needs Compliant - Finalized

Regulation: 3270.124(b)(5)

Description: Information re: special needs

Noncompliance Area: The file for child #6 was observed to contain an emergency contact form that lacked information on the child's special needs, as specified by the child's parent, physician, physician's assistant or CRNP, which is needed in an emergency situation.

Correction Required: Emergency contact information must include information on the child's special needs, as specified by the child's parent, physician, physician's assistant or CRNP, which is needed in an emergency situation.

Provider Response: (Contact the State Licensing Office for more information.)
The parent was informed that all sections of the emergency form must be completed. The parent was instructed to write "N/A" or place a line in the field to indicate that the child has no disabilities. The form has since been updated accordingly.
2025-10-22 Renewal 3270.124(b)(7) - Name/address/phone release person Compliant - Finalized

Regulation: 3270.124(b)(7)

Description: Name/address/phone release person

Noncompliance Area: The files for children #1, #2 and #4 were observed to contain emergency contact forms that lacked the address of the individual designated by the parent to whom the child may be released.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
The parent/guardian was notified of the missing information and provided the required addresses. The emergency contact form has been updated to include complete address information for all authorized individuals.
2025-10-22 Renewal 3270.124(f)/3270.181(c) - Updated every 6 months/Emergency info/agreement updated 6 mos Compliant - Finalized

Regulation: 3270.124(f)/3270.181(c)

Description: Updated every 6 months/Emergency info/agreement updated 6 mos

Noncompliance Area: The files for children #3 and #4 were observed to contain emergency contact forms that had not been updated at least once in a 6-month period. This was evidenced by emergency contacts with updates on 10/22/24 and 5/15/25 a period of 6months and 3 weeks present in the file of Child #3. And child #4's file contained only one emergency contact form dated 02/26/25.

Correction Required: The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information. A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.

Provider Response: (Contact the State Licensing Office for more information.)
Parents have been informed of the requirement, and any overdue forms have been updated and signed.
2025-10-22 Renewal 3270.133(6) - Written consent Compliant - Finalized

Regulation: 3270.133(6)

Description: Written consent

Noncompliance Area: The facility was observed to have a medication, Equate Cold and Cough with child #7's name written on the box but there was no written consent for administration of medication signed by a parent on file.

Correction Required: A parent shall provide written consent for administration of medication or a special diet.

Provider Response: (Contact the State Licensing Office for more information.)
The parents were informed of the missing documentation, and the medication log was completed and submitted.
2025-10-22 Renewal 3270.75(b) - Inaccessible to children Compliant - Finalized

Regulation: 3270.75(b)

Description: Inaccessible to children

Noncompliance Area: The facility's Sunflower room was observed to have a first-aid kit in a backpack that was hanging on a coat hook that was accessible to children.

Correction Required: A first-aid kit must be inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
The first aid kit is stored inside the Go backpacks, which have been relocated to the top of the refrigerator in the classroom. This placement ensures that the bags remain inaccessible to children at all times.
2025-10-10 Renewal Renewal Compliant - Finalized
2024-10-22 Renewal 3270.102(a) - Clean and good repair Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: The facility's Poppie room was observed to have a play easel with a broken tray.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
The broken tray has been removed from the play easel and thrown away.
2024-10-22 Renewal 3270.123(a)(3) - Services proceeded Compliant - Finalized

Regulation: 3270.123(a)(3)

Description: Services proceeded

Noncompliance Area: The files for Children #3, #4, #6 and #7 were observed to lack the Department's approved form (Child Service Report) which is to be provided to the family about the child's growth and development in the context of the services being provided.

Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information).

Provider Response: (Contact the State Licensing Office for more information.)
Child Service Reports have been provided to the families and a copy placed in the child files.
2024-10-22 Renewal 3270.123(a)(6)/3270.182(2) - Admission date/Application, admission, withdrawal dates Compliant - Finalized

Regulation: 3270.123(a)(6)/3270.182(2)

Description: Admission date/Application, admission, withdrawal dates

Noncompliance Area: The file for Child #1 was observed to contain an agreement that failed to specify the date of the child's admission. A child's record shall contain the dates of application, admission and withdrawal of the child.

Correction Required: An agreement shall specify the date of the child's admission. A child's record shall contain the dates of application, admission and withdrawal of the child.

Provider Response: (Contact the State Licensing Office for more information.)
The agreement has been updated with the date of the child¿s admission.
2024-10-22 Renewal 3270.124(b)(2) - Physician name, address, phone Compliant - Finalized

Regulation: 3270.124(b)(2)

Description: Physician name, address, phone

Noncompliance Area: The file for Child #1 was observed to contain an emergency contact form that failed to include the telephone number of the child's physician or source of medical care

Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.

Provider Response: (Contact the State Licensing Office for more information.)
The Emergency Contact form has been updated to include the telephone number of the child¿s physician or source of medical care.
2024-10-22 Renewal 3270.131(a)/3270.182(1) - Health information/Initial and subsequent health reports Compliant - Finalized

Regulation: 3270.131(a)/3270.182(1)

Description: Health information/Initial and subsequent health reports

Noncompliance Area: The file for Child #5 was observed to lack an initial health report obtained no later than 60 days following the first day of attendance at the facility. As evidenced by a health report dated 11/14/2023 being the only health report in the file.

Correction Required: The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility. A child's record shall contain initial and subsequent health reports.

Provider Response: (Contact the State Licensing Office for more information.)
An initial health report has been obtained and placed in the child file.
2024-10-22 Renewal 3270.131(e) - ACIP recommended immunization record Compliant - Finalized

Regulation: 3270.131(e)

Description: ACIP recommended immunization record

Noncompliance Area: The file for Child #5 was observed to lack an initial immunization record obtained no later than 60 days following the first day of attendance at the facility. As evidenced by an immunization record dated 11/14/2023 being the only immunization report in the file.

Correction Required: The facility may not accept or retain an infant 2 months of age or older, a toddler or a preschool child at the facility for more than 60 days following the first day of attendance at the facility unless the parent provides written verification from a physician, physician's assistant, CRNP, the Department of Health or a local health department of the dates (month, day and year) the child was administered immunizations in accordance with the recommendations of the ACIP.

Provider Response: (Contact the State Licensing Office for more information.)
The immunization report has been collected and placed in the child file.
2024-10-22 Renewal 3270.133(7)(viii) - Special notes Compliant - Finalized

Regulation: 3270.133(7)(viii)

Description: Special notes

Noncompliance Area: The facility was observed to have a medication log in their tulip room that failed to include special notes (if any) related to problems of administration.

Correction Required: A medication log shall include special notes related to problems of administration.

Provider Response: (Contact the State Licensing Office for more information.)
The medication log has been updated by the parent to include special notes related to the administration of medication.
2024-10-22 Renewal 3270.135(a)(3) - Disposable diapers Compliant - Finalized

Regulation: 3270.135(a)(3)

Description: Disposable diapers

Noncompliance Area: The facility was observed to lack hands free trash cans in the Lilac and Buttercup rooms. This was evidenced by the facility using swing top lidded trash cans in these two rooms.

Correction Required: If disposable diapers are provided by a parent or by a facility, a soiled diaper shall be discarded by immediately placing the diaper into a plastic-lined, hands-free covered can.

Provider Response: (Contact the State Licensing Office for more information.)
Hands free lidded trash cans (with a foot pedal to open the lid) for the purpose of disposing of diapers have been placed in the Lilac and Buttercup rooms next to the changing areas.
2024-10-22 Renewal 3270.166(4) - Bottles labeled Compliant - Finalized

Regulation: 3270.166(4)

Description: Bottles labeled

Noncompliance Area: An infant bottle that lacked a name label was observed in the Buttercup room.

Correction Required: Disposable nursers and bottles shall be labeled with the child's name.

Provider Response: (Contact the State Licensing Office for more information.)
The infant bottle has been labeled with the child¿s name.
2024-10-22 Renewal 3270.27(d) - Plan posted Compliant - Finalized

Regulation: 3270.27(d)

Description: Plan posted

Noncompliance Area: The facility was observed to lack a posting of the emergency plan in the facility at a conspicuous location.

Correction Required: The operator shall post the emergency plan in the facility at a conspicuous location.

Provider Response: (Contact the State Licensing Office for more information.)
A posting of the emergency plan has been placed in the facility at a conspicuous location.
2024-10-22 Renewal 3270.27(e) - Letter to parents Compliant - Finalized

Regulation: 3270.27(e)

Description: Letter to parents

Noncompliance Area: The facility was observed to be providing a letter explaining the emergency procedures to the parent of each enrolled child. This letter did not however, include the required information regarding the accommodations for infants, toddlers, children with disabilities and children with Chronic medical conditions.

Correction Required: The operator shall provide to the parent of each enrolled child a letter explaining the emergency procedures. The operator shall also provide to the parent of each enrolled child a letter explaining any subsequent update to the plan.

Provider Response: (Contact the State Licensing Office for more information.)
The letter explaining the emergency procedures to the parent of each enrolled child has been updated to include the required information regarding the accommodations for infants, toddlers, children with disabilities and children with chronic medical conditions.
2024-10-22 Renewal 3270.65 - Protective Outlet Covers 5 yrs. or less Compliant - Finalized

Regulation: 3270.65

Description: Protective Outlet Covers 5 yrs. or less

Noncompliance Area: The facility's Lilac room was observed to have an electrical outlet strip under the bulletin board, along the window that failed to have a protective receptacle covers in one of the electrical outlets.

Correction Required: Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger.

Provider Response: (Contact the State Licensing Office for more information.)
Protective receptacle covers have been placed in all electrical outlets in the Lilac room. Protective receptacle covers will remain in all electrical outlets.
2024-10-22 Renewal 3270.66(a) - Locked or inaccessible Compliant - Finalized

Regulation: 3270.66(a)

Description: Locked or inaccessible

Noncompliance Area: The facility's Poppie room was observed to have multiple containers of sunscreen labeled "keep out of reach of children" within reach of children.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
Sunscreen containers have been moved out of the reach of children.
2024-10-22 Renewal 3270.75(c) - Has all items Compliant - Finalized

Regulation: 3270.75(c)

Description: Has all items

Noncompliance Area: The facility was observed to have a first-aid kit in the Daisy room that lacked scissors, and a first-aid kit in the Tulips room that lacked tape.

Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves.

Provider Response: (Contact the State Licensing Office for more information.)
Scissors have been added to the first-aid kit in the Daisy room. Tape has been added to the first-aid kit in the Tulips room.
2024-10-04 Complaints- Legal Location 3270.21/3270.76 - General Health and Safety/Building Surfaces Compliant - Finalized

Regulation: 3270.21/3270.76

Description: General Health and Safety/Building Surfaces

Noncompliance Area: Facility Director stated that a water leak at the outside spigot caused flooding of the floors in two rooms used as child care space, causing children to get wet while playing and sitting on the floors.

Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children. Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
Children have been relocated to another child care space in the facility that does not pose a threat to the health or safety of the children.
2024-06-03 Unannounced Monitoring 3270.113(b) - No physical punishment Compliant - Finalized

Regulation: 3270.113(b)

Description: No physical punishment

Noncompliance Area: Based on interviews, Staff #1 has grabbed children by the arm and left marks that last for 1/2 hour. Based on interviews, Staff #1, #2, and #3 have placed their arms under a child's arms and held the child at chest level. Based on interviews, Staff #1, #2, and #3 have placed children on their laps and held them there even when the children have tried to get away or have asked staff to let them go.

Correction Required: A facility person may not use any form of physical punishment, including spanking a child.

Provider Response: (Contact the State Licensing Office for more information.)
Staff #2 is no longer employed at the center. All center staff have been trained in appropriate interactions between teachers and children and appropriate methods for handling challenging behaviors and classroom management. All staff have been observed and evaluated by the ELRC using TPOT and TPITOS and have received feedback and mentoring on ways to manage the challenging behaviors in their classroom. The center has also added a support teacher to the staff to observe and mentor individual teachers on classroom management and challenging behaviors as well as providing guidance on how to structure the environment in order to reduce the occurrence of these behaviors in general.
2024-06-03 Complaints- Legal Location 3270.113(c) - No ridicule or threaten harm Compliant - Finalized

Regulation: 3270.113(c)

Description: No ridicule or threaten harm

Noncompliance Area: Based on documentation, staff have had Child #1 sit alone or did not allow Child #1 to play outside as a result of behavioral issues.

Correction Required: A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family.

Provider Response: (Contact the State Licensing Office for more information.)
All center staff have been trained in appropriate interactions between teachers and children and appropriate methods for handling challenging behaviors and classroom management. All staff have been observed and evaluated by the ELRC using TPOT and TPITOS and have received feedback and mentoring on ways to manage the challenging behaviors in their classroom. The center has also added a support teacher to the staff to observe and mentor individual teachers on classroom management and challenging behaviors as well as providing guidance on how to structure the environment in order to reduce the occurrence of these behaviors in general.
2024-06-03 Complaints- Legal Location 3270.113(d) - No harsh language Compliant - Finalized

Regulation: 3270.113(d)

Description: No harsh language

Noncompliance Area: Based on interviews, staff have yelled at children when they are angry and when they are trying to get the children's attention.

Correction Required: A facility person may not use harsh, demeaning or abusive language in the presence of children.

Provider Response: (Contact the State Licensing Office for more information.)
All center staff have been trained in appropriate interactions between teachers and children and appropriate methods for handling challenging behaviors and classroom management. All staff have been observed and evaluated by the ELRC using TPOT and TPITOS and have received feedback and mentoring on ways to manage the challenging behaviors in their classroom. The center has also added a support teacher to the staff to observe and mentor individual teachers on classroom management and challenging behaviors as well as providing guidance on how to structure the environment in order to reduce the occurrence of these behaviors in general.
2024-04-01 Complaints- Legal Location 3270.113(a) - Supervised at all times Compliant - Finalized

Regulation: 3270.113(a)

Description: Supervised at all times

Noncompliance Area: Based on video foot age observed by CR, child #1 was left alone outside on the fenced in play space for approximately 1 minute 40 seconds and child #2 was left alone outside on the same fenced in play space for 3 minutes 4 seconds.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
All children have a Supervision Tag with the child's name and photo on the tag. The staff person responsible for the care of the child keeps the Supervision Tag on their person while the child is in their care and hands it to the staff person assuming care for the child when they go on break or leave the child care space. The staff person checks the number of and names of the children on the Supervision Tags with the children physically present with them each time the group is moved from one location to another at the facility. This includes a tag to child check each time the group goes through a door as well as at each checkpoint marked throughout the facility to ensure the staff person has all children physically present with them that are assigned to their care.
2024-04-01 Complaints- Legal Location 3270.113(a)(1) - Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)(1)

Description: Staff assigned to specific children

Noncompliance Area: Based on video foot age observed by CR, child #1 was left alone outside on the fenced in play space for approximately 1 minute 40 seconds and child #2 was left alone outside on the same fenced in play space for 3 minutes 4 seconds. In addition, staff #1 and staff #2 who were present with the group of children could not indicate who was responsible for child #1 and child #2 the day of the incident.

Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
All children have a Supervision Tag with the child's name and photo on the tag. The staff person responsible for the care of the child keeps the Supervision Tag on their person while the child is in their care and hands it to the staff person assuming care for the child when they go on break or leave the child care space. The staff person checks the number of and names of the children on the Supervision Tags with the children physically present with them each time the group is moved from one location to another at the facility. This includes a tag to child check each time the group goes through a door as well as at each checkpoint marked throughout the facility to ensure the staff person has all children physically present with them that are assigned to their care.
2024-04-01 Complaints- Legal Location 3270.21 - General Health and Safety Compliant - Finalized

Regulation: 3270.21

Description: General Health and Safety

Noncompliance Area: Based on video foot age observed by CR, child #1 was left alone outside on the fenced in play space for approximately 1 minute 40 seconds and child #2 was left alone outside on the same fenced in play space for 3 minutes 4 seconds.

Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
All children have a Supervision Tag with the child's name and photo on the tag. The staff person responsible for the care of the child keeps the Supervision Tag on their person while the child is in their care and hands it to the staff person assuming care for the child when they go on break or leave the child care space. The staff person checks the number of and names of the children on their Supervision Tags with the children physically present with them each time the group is moved from one location to another at the facility. This includes a tag to child check each time the group goes through a door as well as at each checkpoint marked throughout the facility to ensure the staff person has all children physically present with them that are assigned to their care.
2024-04-01 Complaints- Legal Location 3270.51 - Similar Age Level Compliant - Finalized

Regulation: 3270.51

Description: Similar Age Level

Noncompliance Area: Based on video foot age observed by CR, child #1, preschool age was left alone outside on the fenced in play space for approximately 1 minute 40 seconds and child #2, preschool age was left alone outside on the same fenced in play space for 3 minutes 4 seconds. In addition, staff #1 and staff #2 who were present with the group of children could not indicate who was responsible for child #1 and child #2 the day of the incident.

Correction Required: When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30.

Provider Response: (Contact the State Licensing Office for more information.)
Staff use Supervision Tags to identify the children in their care. When staff are moving their assigned children to a different location in the facility, no more than the maximum group size for the age group (determined by the age of the youngest child in the group) is moved together (as a large group) through the facility. Each staff person checks the number of and names of the children on their Supervision Tags with the children physically present with them each time the group is moved from one location to another at the facility. This includes a tag to child check each time the group goes through a door as well as at each checkpoint marked throughout the facility to ensure the staff person has all children physically present with them that are assigned to their care.
2024-01-24 Unannounced Monitoring 3270.131(d)(5)/3270.131(e)(3) - Immunization record/Dismissal policy Compliant - Finalized

Regulation: 3270.131(d)(5)/3270.131(e)(3)

Description: Immunization record/Dismissal policy

Noncompliance Area: 2nd citation. Previously cited on 12/19/23. Child #1, an 8-month-old, lacked DTAP/DTP/TD and Pneumococcal immunizations according to the recommendations of the ACIP. Child #1 had documentation of 2 DTAP/DTP/TD immunizations and 2 Pneumococcal immunizations.

Correction Required: A health report shall include a review of the child's immunized status according to recommendations of the ACIP. The facility shall implement dismissal policies in accordance with the Department of Health regulation in 28 Pa. Code § 27.77 (relating to immunization requirements for children in child care group settings).

Provider Response: (Contact the State Licensing Office for more information.)
Parent will obtain note from doctor by 5 PM on 1/24/24, or child will not return until note is obtained.
2023-12-18 Renewal 3270.102(a) - Clean and good repair Non Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: On 12/18/23 observed approximately a 1-inch piece of foam missing from the protective surface under the climber in Room 4. On 12/18/23 observed a red, green, and yellow ball pit with exposed foam in Room 4. On 12/18/23 observed an orange tray with 2 cracked corners creating rough edges in the art area in Room 2. On 12/19/23 observed a Little Tykes see saw with approximately an 8-inch crack on the bottom creating pinch points in the Preschool/School-Age Outdoor Play Space. On 12/18/23 observed cracked LEGOS and a broken connector in Room 7. On 12/18/23 observed cracked LEGOS in Room 8.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
All broken materials were thrown out. One foam square was thrown away and replaced. Foam climber was repaired to cover exposed cracks following the licensor's recommendation.
2023-12-18 Renewal 3270.102(c) - Outdoor equip.- protective surfacing Non Compliant - Finalized

Regulation: 3270.102(c)

Description: Outdoor equip.- protective surfacing

Noncompliance Area: On 12/19/23 observed embedded equipment in the Young Preschool Outdoor Play Space with approximately 7 inches of mulch. On 12/19/23 observed embedded equipment in the Preschool/School-Age Outdoor Play Space with approximately 7 inches of mulch. The Consumer Product Safety Commission recommends 9 inches of mulch as protective surface covering.

Correction Required: Outdoor equipment that requires embedded mounting must be mounted over a loose-fill or unitary playground protective surface covering that meets the recommendations of the United States Consumer Product Safety Commission. The equipment must be anchored firmly and be in good repair.

Provider Response: (Contact the State Licensing Office for more information.)
More mulch to meet depth requirements was unable to be delivered due to weather conditions. Mulched area of play space has been made inaccessible and will not be used until mulch has been delivered and spread. Children will use the black top and grassy area of the play space until mulch is delivered.
2023-12-18 Renewal 3270.102(f) - Indoor climbing- protective surface Non Compliant - Finalized

Regulation: 3270.102(f)

Description: Indoor climbing- protective surface

Noncompliance Area: On 12/18/23 observed indoor play equipment for climbing in Room 3 which was not installed or used over a protective surface covering.

Correction Required: Indoor play equipment for climbing shall be installed or used over a protective surface covering which does not interfere with the stability of the equipment.

Provider Response: (Contact the State Licensing Office for more information.)
Mats were placed under the climbing equipment.
2023-12-18 Renewal 3270.103 - Small Toys and Objects Non Compliant - Finalized

Regulation: 3270.103

Description: Small Toys and Objects

Noncompliance Area: On 12/18/23 observed plastic bags under the changing table in Room 4 which were accessible to children. On 12/18/23 observed plastic bags under the changing table in Room 5 which were accessible to children. On 12/18/23 observed foam peg boards with bite marks in Room 6.

Correction Required: Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths.

Provider Response: (Contact the State Licensing Office for more information.)
Foam beg boards were thrown away. Safety latches were added to all cabinets.
2023-12-18 Renewal 3270.123(a)(1) - Amount of fee Non Compliant - Finalized

Regulation: 3270.123(a)(1)

Description: Amount of fee

Noncompliance Area: The agreement for Child #4 did not specify the amount of the fee to be charged per day or per week.

Correction Required: An agreement shall specify the amount of the fee to be charged per day or per week.

Provider Response: (Contact the State Licensing Office for more information.)
Amount was added and family re-signed the agreement.
2023-12-18 Renewal 3270.124(b)(2) - Physician name, address, phone Non Compliant - Finalized

Regulation: 3270.124(b)(2)

Description: Physician name, address, phone

Noncompliance Area: Emergency contact information for Child #1 did no include the complete address of the child's physician or source of medical care.

Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.

Provider Response: (Contact the State Licensing Office for more information.)
Emergency contact was updated.
2023-12-18 Renewal 3270.124(b)(3) - Parent home/work address, phone Non Compliant - Finalized

Regulation: 3270.124(b)(3)

Description: Parent home/work address, phone

Noncompliance Area: Emergency contact information for Child #1 did not include the complete work address of the enrolling parent. Emergency contact information for Child #3 did not include the work telephone number of the enrolling parent.

Correction Required: Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.

Provider Response: (Contact the State Licensing Office for more information.)
Emergency contact was updated with all information.
2023-12-18 Renewal 3270.124(b)(6) - Insurance coverage information Non Compliant - Finalized

Regulation: 3270.124(b)(6)

Description: Insurance coverage information

Noncompliance Area: Emergency contact information for Child #6 did not include the health insurance policy number for a child under a family policy or Medical Assistance benefits, if applicable. Emergency contact information for Child #9 did not include the health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.

Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.

Provider Response: (Contact the State Licensing Office for more information.)
Emergency contact was updated.
2023-12-18 Renewal 3270.124(b)(7) - Name/address/phone release person Non Compliant - Finalized

Regulation: 3270.124(b)(7)

Description: Name/address/phone release person

Noncompliance Area: Emergency contact information for Child #1 did not include the address of the individual designated by the parent to whom the child may be released. Emergency contact information for Child #2 did not include the complete address and telephone number of the individual designated by the parent to whom the child may be released. Emergency contact information for Child #5 did not include the complete address of the individual designated by the parent to whom the child may be released. Emergency contact information for Child #7 did not include the complete address of the individual designated by the parent to whom the child may be released. Emergency contact information for Child #9 did not include the complete address of the individual designated by the parent to whom the child may be released.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
Emergency contacts were updated with complete information.
2023-12-18 Renewal 3270.131(a) - Health information Non Compliant - Finalized

Regulation: 3270.131(a)

Description: Health information

Noncompliance Area: The file of Child #4, a school-age child, lacked a health report no later than 60 days following the first day of attendance at the facility. Child #4 who had an admission date of 10/19/20 had a health report dated 10/19/21. The file of Child #10, an infant, lacked a health report no later than 60 days following the first day of attendance at the facility. Child #10 who had an admission date of 7/24/23 had a health report dated 12/1/23.

Correction Required: The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Both children had health reports in their files.
2023-12-18 Renewal 3270.131(d)(3)/3270.133(8) - Current medication and reason/Special diet - parent's instructions Non Compliant - Finalized

Regulation: 3270.131(d)(3)/3270.133(8)

Description: Current medication and reason/Special diet - parent's instructions

Noncompliance Area: The file of Child #5 contained a health report which did not include a list of the child's current medication and the reason for the medication or if a special diet was prescribed for the child.

Correction Required: A health report shall include a list of the child's current medication and the reason for the medication. If a special diet is prescribed for a child and if the diet is administered to the child, written instructions and the parent's written consent shall be retained in the child's file.

Provider Response: (Contact the State Licensing Office for more information.)
Health report was updated.
2023-12-18 Renewal 3270.131(d)(4) - Acute or chronic health problem Non Compliant - Finalized

Regulation: 3270.131(d)(4)

Description: Acute or chronic health problem

Noncompliance Area: The file of Child #5 contained a health report which did not include an assessment of an acute or chronic health problem or special need and recommendations for treatment or services, including information regarding abnormal results of screening tests for vision, hearing, or lead poisoning.

Correction Required: A health report shall include an assessment of an acute or chronic health problem or special need and recommendations for treatment or services, including information regarding abnormal results of screening tests for vision, hearing or lead poisoning.

Provider Response: (Contact the State Licensing Office for more information.)
Family had doctor sign off that there were no acute or chronic health problems.
2023-12-18 Renewal 3270.131(d)(5)/3270.131(e)(3) - Immunization record/Dismissal policy Non Compliant - Finalized

Regulation: 3270.131(d)(5)/3270.131(e)(3)

Description: Immunization record/Dismissal policy

Noncompliance Area: Child #9, a 7-month-old, lacked Rotavirus, DTAP/DTP/TD, HIB, Pneumococcal, Polio, and influenza immunizations according to the recommendations of the ACIP. Child #10 had documentation of 1 Rotavirus immunization, 1 DTAP/DTP/TD immunization, 1 HIB immunization, 1 Pneumococcal immunization, and 1 Polio immunization.

Correction Required: A health report shall include a review of the child's immunized status according to recommendations of the ACIP. The facility shall implement dismissal policies in accordance with the Department of Health regulation in 28 Pa. Code § 27.77 (relating to immunization requirements for children in child care group settings).

Provider Response: (Contact the State Licensing Office for more information.)
New immunization records were turned in or parents turned in exemptions for the influenza vaccine.
2023-12-18 Renewal 3270.131(d)(7) - Free from contagious/communicable disease Non Compliant - Finalized

Regulation: 3270.131(d)(7)

Description: Free from contagious/communicable disease

Noncompliance Area: The file of Child #5 contained a health report which did not include a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.

Correction Required: A health report shall include a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.

Provider Response: (Contact the State Licensing Office for more information.)
Doctor updated form marking that the child was suitable for care.
2023-12-18 Renewal 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety Non Compliant - Finalized

Regulation: 3270.14/3270.21

Description: Pertinent Laws & Regulations/General Health and Safety

Noncompliance Area: The file of Staff #1 lacked documentation of completing the Pennsylvania Health and Safety Update 2022 by December 30, 2022 (SEE LIS Code Sheet). The file of Staff #1 contained documentation of completing the health and safety update on 10/11/23.

Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member completed updated training prior to inspection.
2023-12-18 Renewal 3270.151(a) - 12 months prior to service and every 24 months thereafter Non Compliant - Finalized

Regulation: 3270.151(a)

Description: 12 months prior to service and every 24 months thereafter

Noncompliance Area: The file of Staff #6 lacked a health assessment conducted every 24 months. The file of Staff #6 contained a current health assessment dated 10/11/23 with a previous one dated 9/22/21.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member received health assessment.
2023-12-18 Renewal 3270.165 - Menus Non Compliant - Finalized

Regulation: 3270.165

Description: Menus

Noncompliance Area: The operator did not conspicuously post the menu at least 1 week in advance.

Correction Required: An operator shall conspicuously post the menu at least 1 week in advance or provide a menu to each family.

Provider Response: (Contact the State Licensing Office for more information.)
Another menu was placed on the wall.
2023-12-18 Renewal 3270.166(1) - Written statement Non Compliant - Finalized

Regulation: 3270.166(1)

Description: Written statement

Noncompliance Area: On 12/18/23 a written statement giving the formula and feeding schedule for an infant was not obtained from the parent.

Correction Required: A written statement giving the formula and feeding schedule for an infant shall be obtained from the parent.

Provider Response: (Contact the State Licensing Office for more information.)
All families were messaged in Brightwheel to get permission for current feeding schedules.
2023-12-18 Renewal 3270.166(4) - Bottles labeled Non Compliant - Finalized

Regulation: 3270.166(4)

Description: Bottles labeled

Noncompliance Area: On 12/18/23 observed bottles not labeled with the child's name in Room 4.

Correction Required: Disposable nursers and bottles shall be labeled with the child's name.

Provider Response: (Contact the State Licensing Office for more information.)
Bottle was removed from the room.
2023-12-18 Renewal 3270.182(8) - Copy of initial and subsequent agreements. Parent receives original. Non Compliant - Finalized

Regulation: 3270.182(8)

Description: Copy of initial and subsequent agreements. Parent receives original.

Noncompliance Area: On 12/19/23 it was observed that an agreement was not on file at the date of admission. Child #2 had an admission date of 8/24/23 but did not have an agreement.

Correction Required: A child's record shall contain a copy of the initial agreement and subsequent written agreements between the parent and the operator. The parent receives the original agreement.

Provider Response: (Contact the State Licensing Office for more information.)
Agreement was completed for family.
2023-12-18 Renewal 3270.192(5) - Two written references Non Compliant - Finalized

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: The file of Staff #2 lacked two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. The file of Staff #2 contained one written, nonfamily reference.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Provider Response: (Contact the State Licensing Office for more information.)
A second reference was added for the staff person.
2023-12-18 Renewal 3270.21 - General Health and Safety Non Compliant - Finalized

Regulation: 3270.21

Description: General Health and Safety

Noncompliance Area: On 12/18/23 observed a pair of adult scissors in the top small drawer of the desk in Room 7 which were accessible to children.

Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
Scissors were placed higher up.
2023-12-18 Renewal 3270.27(c) - Training regarding plan Non Compliant - Finalized

Regulation: 3270.27(c)

Description: Training regarding plan

Noncompliance Area: The file of Staff #1 lacked documentation of training regarding the emergency plan on an annual basis. The file of Staff #1 contained documentation of emergency plan training on 8/18/23 with previous training on 2/21/22.

Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member received the training.
2023-12-18 Renewal 3270.31(e)(4)(ii) - Fire safety - 1 yr. Non Compliant - Finalized

Regulation: 3270.31(e)(4)(ii)

Description: Fire safety - 1 yr.

Noncompliance Area: The file of Staff #1 lacked documentation of participating, at least annually, in fire safety training conducted by a fire protection professional. The file of Staff #1 contained documentation of fire safety training conducted on 10/5/23 with previous training on 2/21/22.

Correction Required: Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member received the training.
2023-12-18 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Non Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: The file of Staff #4, a provisional hire, lacked a National Sex Offender Registry Certificate within 45 days of start (SEE LIS Code Sheet). The file of Staff #4 contained a NSOR dated 10/26/23, and Staff #4 was not suspended after 45 days.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member received updated NSOR and was placed in their file.
2023-12-18 Renewal 3270.34(a)(6) - Staff evaluations Non Compliant - Finalized

Regulation: 3270.34(a)(6)

Description: Staff evaluations

Noncompliance Area: The file of Staff #1 lacked a written evaluation on a regular basis, a minimum of one evaluation every 12 months. The file of Staff #1 contained a written evaluation dated 10/6/23 with a previous one dated 12/6/21.

Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member received evaluation prior to inspection.
2023-12-18 Renewal 3270.36(b)(5) - HS/GED + 2 yrs Non Compliant - Finalized

Regulation: 3270.36(b)(5)

Description: HS/GED + 2 yrs

Noncompliance Area: The files of Staff #3 and #5, who were designated as assistant group supervisors, lacked documentation of 2 years' experience with children.

Correction Required: An assistant group supervisor shall have a high school diploma or a general educational development certificate and 2 years experience with children.

Provider Response: (Contact the State Licensing Office for more information.)
Documentation was completed for both staff members verifying years of experience.
2023-12-18 Renewal 3270.65 - Protective Outlet Covers 5 yrs. or less Non Compliant - Finalized

Regulation: 3270.65

Description: Protective Outlet Covers 5 yrs. or less

Noncompliance Area: On 12/18/23 observed an electrical outlet which lacked a protective receptacle cover by the toy oven in the kitchen area in Room 2.

Correction Required: Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger.

Provider Response: (Contact the State Licensing Office for more information.)
Cover was placed in receptacle.
2023-12-18 Renewal 3270.66(a) - Locked or inaccessible Non Compliant - Finalized

Regulation: 3270.66(a)

Description: Locked or inaccessible

Noncompliance Area: On 12/18/23 observed Desitin which indicated "keep out of the reach of children" on the changing table in Room 5 which was accessible to children.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
Diaper cream was put up out of reach of children.
2023-12-18 Renewal 3270.75(c) - Has all items Non Compliant - Finalized

Regulation: 3270.75(c)

Description: Has all items

Noncompliance Area: On 12/18/23 the first-aid kits in Room 2 and in Room 7 lacked disposable, nonporous gloves.

Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves.

Provider Response: (Contact the State Licensing Office for more information.)
Gloves were added to first aid kits.
2023-12-18 Renewal 3270.76 - Building Surfaces Non Compliant - Finalized

Regulation: 3270.76

Description: Building Surfaces

Noncompliance Area: On 12/19/23 observed an exposed screw on the sand box/bench in the Preschool/School-Age Outdoor Play Space. On 12/19/23 observed 8 raised rebar stakes used to secure the carport in the Preschool/School-Age Outdoor Play Space.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
Director manually inserted the screw bag into the surface. Rebar stakes were pounded back into the ground.
2023-12-18 Renewal 3270.77(a) - No peeling paint or plaster Non Compliant - Finalized

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: On 12/18/23 observed approximately a 1-inch hole in the drywall to the left of the shelf under the cubby by the entrance in Room 4.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
Hole was patched.
2023-12-07 Complaints- Legal Location 3270.113(b) - No physical punishment Compliant - Finalized

Regulation: 3270.113(b)

Description: No physical punishment

Noncompliance Area: Based on video footage and interviews, Staff #1 grabbed Child #1 by the neck trying to get a bottle of bubbles from the child which resulted in Child #1 receiving a scratch and several red marks.

Correction Required: A facility person may not use any form of physical punishment, including spanking a child.

Provider Response: (Contact the State Licensing Office for more information.)
Staff #1 was terminated immediately after incident.
2023-07-31 Self-Reported Non Compliance 3270.113(b) - No physical punishment Compliant - Finalized

Regulation: 3270.113(b)

Description: No physical punishment

Noncompliance Area: *Based on video footage, Staff #1 was seen standing up and walking over to Child #1and taking Child #1's hand. Video then showed Staff #1 carrying Child #1 approximately 12 ½ feet by his/her one hand while his/her feet are in the air. As they neared the table, video showed Child #1 dropping to his/her knees and then showed Staff #1 picking Child #1 up by both of his/her upper arms and roughly placing him/her in a chair. Video showed Staff #1 sitting down and then getting close to Child #1's face before turning away.

Correction Required: *A facility person may not use any form of physical punishment, including spanking a child.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member was terminated.
2023-07-31 Self-Reported Non Compliance 3270.113(b) - No physical punishment Compliant - Finalized

Regulation: 3270.113(b)

Description: No physical punishment

Noncompliance Area: **Based on video footage, Staff #1 was seen standing up and walking over to Child #1and taking Child #1's hand. Video then showed Staff #1 carrying Child #1 approximately 12 ½ feet by his/her one hand while his/her feet are in the air. As they neared the table, video showed Child #1 dropping to his/her knees and then showed Staff #1 picking Child #1 up by both of his/her upper arms and roughly placing him/her in a chair. Video showed Staff #1 sitting down and then getting close to Child #1's face before turning away.

Correction Required: **The legal entity will conduct mandatory staff meetings at least once per month for a period of 3 months following the approval of this plan of correction. At each staff meeting, time will be set aside to review and discuss the facility's regulatory non-compliance documented on inspection summaries issued in the last 2 years as well as the Department of Human Services' regulations relating to supervision. An agenda will be prepared for each staff meeting and a log identifying the date, time, and persons attending each meeting will be maintained. The staff meeting agendas and logs will be made available to OCDEL-DHS representatives upon request.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member was terminated.
2023-07-25 Self-Reported Non Compliance 3270.113(b) - No physical punishment Compliant - Finalized

Regulation: 3270.113(b)

Description: No physical punishment

Noncompliance Area: Based on video footage and interviews, Staff #1 picked up Child #1 by his/her right arm and carried him/her approximately 5 feet before roughly placing him/her on a mat.

Correction Required: A facility person may not use any form of physical punishment, including spanking a child.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member was removed from the room. All staff reviewed expectation for handling of students and the center's guidance procedure.
2023-07-25 Unannounced Monitoring 3270.113(c) - No ridicule or threaten harm Compliant - Finalized

Regulation: 3270.113(c)

Description: No ridicule or threaten harm

Noncompliance Area: Based on staff interviews, Staff #2 stated to Child #1 that he/she was tired of Child #1 being fussy and crying and stated he/she could not stand Child #1.

Correction Required: A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member was removed from classroom and reminded of the expectations regarding interactions with children. She was placed on a probationary period for 60 days.
2023-07-25 Unannounced Monitoring 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety Compliant - Finalized

Regulation: 3270.14/3270.21

Description: Pertinent Laws & Regulations/General Health and Safety

Noncompliance Area: Staff person #1 was observed to be caring for children unsupervised. Staff person #1 has not completed the following pre-service training required prior to caring for children unsupervised: mandated reporter training.

Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations. State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children. Until such time as the required pre-service trainings are completed, staff person #1 must be supervised, when interacting with children, by an AGS who has completed the required training related to this citation. If there are no staff person(s) available to supervise staff person #1, staff person #1 may not work in a child-care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member printed training and it was put in file.
2023-07-25 Self-Reported Non Compliance 3270.21 - General Health and Safety Compliant - Finalized

Regulation: 3270.21

Description: General Health and Safety

Noncompliance Area: Based on video footage and interviews, Staff #1 picked up Child #1 by his/her right arm and carried him/her approximately 5 feet before roughly placing him/her on a mat.

Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member was removed from the room.
2023-06-13 Unannounced Monitoring 3270.107 - Refrigerator Compliant - Finalized

Regulation: 3270.107

Description: Refrigerator

Noncompliance Area: 2nd citation. Previously cited on 4/17/23. The refrigerator between Rooms 8 and 9 lacked an operating thermometer.

Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator.

Provider Response: (Contact the State Licensing Office for more information.)
Thermometer was added to the fridge.
2023-06-13 Unannounced Monitoring 3270.124(b)(7) - Name/address/phone release person Compliant - Finalized

Regulation: 3270.124(b)(7)

Description: Name/address/phone release person

Noncompliance Area: 2nd citation. Previously cited on 4/19/23. The file of Child #2 lacked the complete address of the individual designated by the parent to whom the child may be released on the emergency contact form.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
Street number was added to address.
2023-06-13 Unannounced Monitoring 3270.124(e) - Written emergency plan posted Compliant - Finalized

Regulation: 3270.124(e)

Description: Written emergency plan posted

Noncompliance Area: 2nd citation. Previously cited on 4/17/23. A written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency was not displayed conspicuously in Room 9.

Correction Required: A written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency shall be displayed conspicuously in every child care space and shall accompany a staff person who leaves on an excursion with children.

Provider Response: (Contact the State Licensing Office for more information.)
Transportation plan added to classroom.
2023-06-13 Unannounced Monitoring 3270.131(d)(5)/3270.131(e)(3) - Immunization record/Dismissal policy Compliant - Finalized

Regulation: 3270.131(d)(5)/3270.131(e)(3)

Description: Immunization record/Dismissal policy

Noncompliance Area: 2nd citation. Previously cited on 4/19/23. The file of Child #1, a 7-month-old, lacked DTAP/DTP/TD and Pneumococcal immunizations according to the recommendations of the ACIP. Child #1 had documentation of 2 DTAP/DTP/TD and 2 Pneumococcal immunizations.

Correction Required: A health report shall include a review of the child's immunized status according to recommendations of the ACIP. The facility shall implement dismissal policies in accordance with the Department of Health regulation in 28 Pa. Code § 27.77 (relating to immunization requirements for children in child care group settings).

Provider Response: (Contact the State Licensing Office for more information.)
Parent sent in a copy of immunization record.
2023-06-13 Unannounced Monitoring 3270.27(a)(5) - Emergency plan Compliant - Finalized

Regulation: 3270.27(a)(5)

Description: Emergency plan

Noncompliance Area: 2nd citation. Previously cited on 4/19/23. The facility did not have an emergency plan that provides for accommodations for children with chronic medical conditions.

Correction Required: The facility shall have an emergency plan that provides for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.

Provider Response: (Contact the State Licensing Office for more information.)
Chronic medical conditions was added to emergency plan.
2023-05-23 Complaints- Legal Location 3270.113(a) - Supervised at all times Compliant - Finalized

Regulation: 3270.113(a)

Description: Supervised at all times

Noncompliance Area: *2nd citation. Previously cited on 4/17/23 under SIN-00222758. At approximately 1:10 PM on 6/13/23 Certification Staff observed 1 older toddler lying on rest equipment behind a bookcase in Room 5 which did not allow for critical oversight in which the supervisor could see, hear, direct, and assess the activity of the supervisee. Facility staff released a child to an outside service provider to receive services outside of the classroom without written permission; therefore, leaving the child in a room without child care staff present to supervise the child and maintain ratio while the child was receiving services.

Correction Required: *Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member relocated to be able to see all children from her location.
2023-05-23 Complaints- Legal Location 3270.113(a) - Supervised at all times Compliant - Finalized

Regulation: 3270.113(a)

Description: Supervised at all times

Noncompliance Area: **2nd citation. Previously cited on 4/17/23 under SIN-00222758. At approximately 1:10 PM on 6/13/23 Certification Staff observed 1 older toddler lying on rest equipment behind a bookcase in Room 5 which did not allow for critical oversight in which the supervisor could see, hear, direct, and assess the activity of the supervisee. Facility staff released a child to an outside service provider to receive services outside of the classroom without written permission; therefore, leaving the child in a room without child care staff present to supervise the child and maintain ratio while the child was receiving services.

Correction Required: **The Director will identify on a map of the classroom where staff should sit and where children should be placed during nap time. One map will be made for each classroom and must be kept up to date.

Provider Response: (Contact the State Licensing Office for more information.)
Nap time charts are created of where students and staff shall be placed in the room.
2023-05-23 Complaints- Legal Location 3270.113(a)(1) - Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)(1)

Description: Staff assigned to specific children

Noncompliance Area: *Facility staff released a child to an outside service provider to receive services outside of the classroom without written permission; therefore, leaving the child in a room without child care staff present to supervise the child and maintain ratio while the child was receiving services.

Correction Required: *Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Staff were instructed about the new form needed to allow service providers to account for supervision upon parent's request.
2023-05-23 Complaints- Legal Location 3270.113(a)(1) - Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)(1)

Description: Staff assigned to specific children

Noncompliance Area: **Facility staff released a child to an outside service provider to receive services outside of the classroom without written permission; therefore, leaving the child in a room without child care staff present to supervise the child and maintain ratio while the child was receiving services.

Correction Required: **The Legal Entity will arrange for all staff to attend a minimum of 3 hours of training on supervision conducted by ELRC Region 6. The training will be submitted to the regional office for approval prior to attendance. Proof of training will be submitted upon completion.

Provider Response: (Contact the State Licensing Office for more information.)
Director spoke to the ELRC staff about trainings. Staff will complete required training.
2023-05-23 Complaints- Legal Location 3270.51 - Similar Age Level Compliant - Finalized

Regulation: 3270.51

Description: Similar Age Level

Noncompliance Area: Facility staff released a child to an outside service provider to receive services outside of the classroom without written permission; therefore, leaving the child in a room without child care staff present to supervise the child and maintain ratio while the child was receiving services.

Correction Required: When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30.

Provider Response: (Contact the State Licensing Office for more information.)
Release of children will only be granted if received in writing.
2023-04-14 Renewal 3270.102(a) - Clean and good repair Non Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: On 4/17/23 observed a cracked purple tray with rough edges in the art area in Room 1. On 4/17/23 observed a cracked orange triangular magna tile in Room 2. On 4/17/23 observed a torn green circular mat with exposed foam in Room 4. On 4/17/23 observed cracked Magna Tiles in Room 5. On 4/19/23 observed cracked Magna Tiles and cracked LEGOS in Room 7. On 4/19/23 observed cracked bins containing Magna Tiles and LEGOS in Room 7. On 4/17/23 observed a cracked plastic bin containing foam blocks in Room 8. On 4/17/23 observed cracked Magna Tiles in Room 9.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
All broken equipment was removed.
2023-04-14 Renewal 3270.102(c) - Outdoor equip.- protective surfacing Non Compliant - Finalized

Regulation: 3270.102(c)

Description: Outdoor equip.- protective surfacing

Noncompliance Area: On 4/19/23 observed 4 saucer swings in the outdoor play space beside the building with no mulch under them. The Consumer Product Safety Commission recommends 9 inches of mulch as protective surface covering.

Correction Required: Outdoor equipment that requires embedded mounting must be mounted over a loose-fill or unitary playground protective surface covering that meets the recommendations of the United States Consumer Product Safety Commission. The equipment must be anchored firmly and be in good repair.

Provider Response: (Contact the State Licensing Office for more information.)
Swings were removed.
2023-04-14 Renewal 3270.103 - Small Toys and Objects Non Compliant - Finalized

Regulation: 3270.103

Description: Small Toys and Objects

Noncompliance Area: On 4/19/23 observed foam mats/shapes with bite marks in the gray shed in the outdoor play space beside the building. On 4/19/23 observed stones with a diameter of less than 1 inch in the Infant/Toddler Outdoor Play Space. On 4/17/23 observed foam peg boards with bite marks in Room 5. On 4/17/23 observed foam blocks with bite marks in Room 8.

Correction Required: Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths.

Provider Response: (Contact the State Licensing Office for more information.)
All foam was removed from the center. Infant/Toddler outdoor space has not been used and will remain closed until landscaping is finished.
2023-04-14 Renewal 3270.104(a) - Clean, good repair, proper size Non Compliant - Finalized

Regulation: 3270.104(a)

Description: Clean, good repair, proper size

Noncompliance Area: On 4/17/23 observed a cubby containing rest equipment which was not anchored creating a potential tipping hazard in Room 6. On 4/19/23 observed a broken divider in a cubby by the exit to the outdoor play space in Room 7. On 4/19/23 observed cubbies which were not anchored creating a potential tipping hazard in Room 7. On 4/17/23 observed a dramatic play shelf which was not anchored creating a potential tipping hazard in Room 8. On 4/17/23 observed cubbies and 2 shelves containing dress up clothes which were not anchored creating a potential tipping hazard in Room 9.

Correction Required: Furniture must be durable, safe, easily cleaned and appropriate for the child's size, age and special needs.

Provider Response: (Contact the State Licensing Office for more information.)
Cubbies and furniture were anchored. Divider to cubby was thrown away.
2023-04-14 Renewal 3270.106(a) - Clean, age appropriate Non Compliant - Finalized

Regulation: 3270.106(a)

Description: Clean, age appropriate

Noncompliance Area: On 4/17/23 observed a child sleeping in a large wooden cube in Room 6.

Correction Required: Individual, clean, age-appropriate rest equipment shall be provided for preschool, toddler and infant children as agreed between the child's parent and the operator. The rest equipment shall be labeled for the use of a specific child and used only by the specified child.

Provider Response: (Contact the State Licensing Office for more information.)
Children will be placed only on their mats.
2023-04-14 Renewal 3270.107 - Refrigerator Non Compliant - Finalized

Regulation: 3270.107

Description: Refrigerator

Noncompliance Area: The refrigerator between Rooms 8 and 9 lacked an operating thermometer.

Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator.

Provider Response: (Contact the State Licensing Office for more information.)
Thermometer was added to fridge
2023-04-14 Renewal 3270.111(b) - Posted in group space Non Compliant - Finalized

Regulation: 3270.111(b)

Description: Posted in group space

Noncompliance Area: The written plan of daily activities was not posted in Room 4 and Room 9.

Correction Required: The written plan of daily activities shall be posted in the group space.

Provider Response: (Contact the State Licensing Office for more information.)
Schedules printed for both classrooms.
2023-04-14 Renewal 3270.113(a) - Supervised at all times Non Compliant - Finalized

Regulation: 3270.113(a)

Description: Supervised at all times

Noncompliance Area: At approximately 1:00 PM on 4/17/23 Certification Staff observed 1 young toddler lying on rest equipment behind a bookcase in Room 3 which did not allow for critical oversight in which the supervisor could see, hear, direct, and assess the activity of the supervisee. At approximately 1:15 PM on 4/17/23 Certification Staff observed 1 preschooler lying on rest equipment behind a bookcase in Room 6 which did not allow for critical oversight in which the supervisor could see, hear, direct, and assess the activity of the supervisee.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Staff moved their position to be able to see all students.
2023-04-14 Renewal 3270.123(a) - Signed Non Compliant - Finalized

Regulation: 3270.123(a)

Description: Signed

Noncompliance Area: The file of Child #3 lacked an agreement signed by the operator.

Correction Required: An agreement shall be signed by the operator and the parent.

Provider Response: (Contact the State Licensing Office for more information.)
New agreement was completed.
2023-04-14 Renewal 3270.124(b)(1) - Child's name, birth date Non Compliant - Finalized

Regulation: 3270.124(b)(1)

Description: Child's name, birth date

Noncompliance Area: The files of Children #4 and #8 lacked the birth date of the child on the emergency contact form.

Correction Required: Emergency contact information must include the name and birth date of the child.

Provider Response: (Contact the State Licensing Office for more information.)
#8 is no longer in care. #4 updated their form.
2023-04-14 Renewal 3270.124(b)(2) - Physician name, address, phone Non Compliant - Finalized

Regulation: 3270.124(b)(2)

Description: Physician name, address, phone

Noncompliance Area: The file of Child #5 lacked the telephone number of the child's physician or source of medical care on the emergency contact form.

Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.

Provider Response: (Contact the State Licensing Office for more information.)
Form was updated with complete information.
2023-04-14 Renewal 3270.124(b)(3) - Parent home/work address, phone Non Compliant - Finalized

Regulation: 3270.124(b)(3)

Description: Parent home/work address, phone

Noncompliance Area: The file of Child #1 lacked the work address of the enrolling parent on the emergency contact form. The file of Child #3 lacked the complete home and work addresses of the enrolling parent on the emergency contact form. The file of Child #6 lacked the home telephone number of the enrolling parent on the emergency contact form.

Correction Required: Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.

Provider Response: (Contact the State Licensing Office for more information.)
All families updated the required information.
2023-04-14 Renewal 3270.124(b)(7) - Name/address/phone release person Non Compliant - Finalized

Regulation: 3270.124(b)(7)

Description: Name/address/phone release person

Noncompliance Area: The file of Child #1 lacked the address of the individual designated by the parent to whom the child may be released on the emergency contact form. The file of Child #3 lacked the complete address of the individual designated by the parent to whom the child may be released on the emergency contact form. The file of Child #6 lacked the complete address of the individual designated by the parent to whom the child may be released on the emergency contact form. The file of Child #7 lacked the complete address of the individual designated by the parent to whom the child may be released on the emergency contact form.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
All forms were completed in their entirety.
2023-04-14 Renewal 3270.124(e) - Written emergency plan posted Non Compliant - Finalized

Regulation: 3270.124(e)

Description: Written emergency plan posted

Noncompliance Area: A written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency was not displayed conspicuously in Room 9.

Correction Required: A written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency shall be displayed conspicuously in every child care space and shall accompany a staff person who leaves on an excursion with children.

Provider Response: (Contact the State Licensing Office for more information.)
Transportation plan was posted in classroom 9.
2023-04-14 Renewal 3270.131(b)(1) - Infant: updated health report every 6 months Non Compliant - Finalized

Regulation: 3270.131(b)(1)

Description: Infant: updated health report every 6 months

Noncompliance Area: The file of Child #2 lacked an updated health report at least every 6 months for an infant or young toddler. The file of Child #2 contained health reports dated 2/10/22, 12/8/22, and 3/28/23.

Correction Required: The operator shall require the parent to provide an updated health report at least every 6 months for an infant or young toddler.

Provider Response: (Contact the State Licensing Office for more information.)
Parent was notified about expectation for health reports and given the due date for their next physical
2023-04-14 Renewal 3270.131(b)(2) - Toddler/preschool: updated health report every 12 months Non Compliant - Finalized

Regulation: 3270.131(b)(2)

Description: Toddler/preschool: updated health report every 12 months

Noncompliance Area: The file of Child #3 lacked an updated health report at least every 12 months for an older toddler or preschool child. Child #3, with an admission date of 10/1/20, contained a health report dated 8/15/22 but did not contain a health report for 2021. The file of Child #5 lacked an updated health report at least every 12 months for an older toddler or preschool child. The file of Child #5 contained health reports dated 10/28/21 and 12/20/22. The file of Child #6 lacked an updated health report at least every 12 months for an older toddler or preschool child. Child #6, with an admission date of 6/20/20, contained health reports dated 7/18/22 and 10/10/22 but did not contain a health report for 2021. The file of Child #9 lacked an updated health report at least every 12 months for an older toddler or preschool child . The file of Child #9 contained health reports dated 4/12/21 and 5/4/22.

Correction Required: The operator shall require the parent to provide an updated health report at least every 12 months for an older toddler or preschool child.

Provider Response: (Contact the State Licensing Office for more information.)
Parents were notified when their child's next health report is due.
2023-04-14 Renewal 3270.131(d)(5)/3270.131(e)(3) - Immunization record/Dismissal policy Non Compliant - Finalized

Regulation: 3270.131(d)(5)/3270.131(e)(3)

Description: Immunization record/Dismissal policy

Noncompliance Area: The file of Child #1, a 7-month-old, lacked DTAP/DTP/TD and Pneumococcal immunizations according to the recommendations of the ACIP. Child #1 had documentation of 2 DTAP/DTP/TD and 2 Pneumococcal immunizations.

Correction Required: A health report shall include a review of the child's immunized status according to recommendations of the ACIP. The facility shall implement dismissal policies in accordance with the Department of Health regulation in 28 Pa. Code § 27.77 (relating to immunization requirements for children in child care group settings).

Provider Response: (Contact the State Licensing Office for more information.)
Child's doctor wrote a note of when he would be caught up on immunizations. Child is back on schedule as of last appointment.
2023-04-14 Renewal 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety Non Compliant - Finalized

Regulation: 3270.14/3270.21

Description: Pertinent Laws & Regulations/General Health and Safety

Noncompliance Area: The files of Staff #4, #6, #8, #9, and #10 lacked documentation of completing the Pennsylvania Health and Safety Update 2022 by December 30, 2022. The file of Staff #4 contained no documentation of completing the health and safety update. The file of Staff #6 contained documentation of completing the health and safety update on 3/22/23. The file of Staff #8 contained documentation of completing the health and safety update on 3/21/23. The file of Staff #9 contained no documentation of completing the health and safety update. The file of Staff #10 contained documentation of completing the health and safety update on 3/21/23.

Correction Required: Staff persons #4 and #9 will have until May 19, 2023, to complete the Pennsylvania Health and Safety Update 2022. A facility shall be operated in conformity with applicable Federal and State laws and regulations. State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
All staff will complete Health and Safety Update.
2023-04-14 Renewal 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety Non Compliant - Finalized

Regulation: 3270.14/3270.21

Description: Pertinent Laws & Regulations/General Health and Safety

Noncompliance Area: The emergency plan did not address continuity of operations.

Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
Continuity of operations plan was created.

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