Five Star Center License
✓ Licensed
Duke Children's Campus
Durham, NC
· Durham County
511 ALEXANDER AVE,
Durham, NC 27705
Quick Facts
Capacity
161 children
Age range (listing information)
0 through 5
May not reflect the ages served today. Please confirm with the provider.
Subsidized Program
Participates
State Rating
5
Missing details such as transportation or rates? Suggest an update to help other families.
Contact Information
📞 (919) 684-8644
Licensed Five Star Center License
Active License
License Number
32001106
License Holder
BRIGHT HORIZONS CHILDREN'S CENTERS LLC
License Issued
Dec 1, 2025
Issued By
North Carolina Department of Health and Human Services
Accreditation
Yes
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - No children downstairs.
Reviews
gocubs85
2015-02-02 22:03:20
★ ★ ☆ ☆ ☆
It's a nice campus with some really great teachers who really care about the kids, however the unfortunate thing with this center is it poorly managed. There is clear lack of leadership and execution and follow through on what we should be getting for our money. The staff is also treated very poorly and it shows with a very high turnover rate. We actually can't wait to transfer out of here before it gets worse as it's been all downhill the last 2 years.
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About the Provider
At Bright Horizons®, we’re right there with your child – providing an engaging, flexible curriculum that’s designed to inspire children at every age and stage. Built around extensive research, 21st-century technology, and developmentally- appropriate instruction, our carefully planned curriculum introduces and reinforces concepts of math, science, language, social awareness, environment, art, and health. We look forward to sharing this experience with your family and partnering with you on your child’s educational journey.
Additional Information:
Five Star Center License
Hours of Operation
- Monday6:00 a.m. to 6:00 p.m.
- Tuesday6:00 a.m. to 6:00 p.m.
- Wednesday6:00 a.m. to 6:00 p.m.
- Thursday6:00 a.m. to 6:00 p.m.
- Friday6:00 a.m. to 6:00 p.m.
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-07-08 | Unannounced Inspection | Yes | |
| 2026-07-08 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last annual fire inspection was conducted on 7/2/25. | |||
| 2026-07-08 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. The Criminal Record Check clearance was missing from one staff file. The DCDEE Criminal Record Check system indicated that the staff person had a current clearance status. | |||
| 2026-02-10 | Unannounced Inspection | Yes | |
| 2026-02-10 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A child in classroom space #17 had allergy medication to be administered with an Epi-Pen for a food allergy. The allergy medication was not in a locked cabinet or container. | |||
| 2025-11-18 | Unannounced Inspection | No | 1125-100L |
| 2025-07-14 | Unannounced Inspection | Yes | |
| 2025-07-14 | Violation | 716 | .0605(j) |
| All stationary equipment, more than 18 inches high, was not installed over protective surfacing. There was no measurable surfacing for the two climbers on the largest playground area. | |||
| 2025-02-10 | Unannounced Inspection | Yes | |
| 2025-02-10 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A child in classroom space #4 had a prescribed bottle of Letirizine, as a supplemental medication for his Epi-Pen. The medication was unlocked during today's visit. | |||
| 2024-11-12 | Unannounced Inspection | No | 1124-078L |
| 2024-07-22 | Unannounced Inspection | Yes | |
| 2024-07-22 | Violation | 1031 | .0302(d)(1)(B) |
| Documentation of staff's education, training, and experience was not on file. Verification of education from the WORKS database needed to be on file to determine the number of in-service training hours needed annually for staff. | |||
| 2024-07-22 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff needed an upated annual evaluation on file. | |||
| 2024-07-22 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The permission slip to administer an Epi-Pen for a child in classroom space #1 had expired. | |||
| 2024-07-22 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One staff did not have a medical assessment on file. | |||
| 2024-07-22 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Based on incomplete Health and Safety tracking logs, it could not be determined that two staff had completed all the required trainings again. | |||
| 2024-01-03 | Unannounced Inspection | Yes | |
| 2024-01-03 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. In space #139 the activity plan posted was dated 12/4/23. | |||
| 2023-07-26 | Unannounced Inspection | Yes | |
| 2023-07-26 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff did not have a signed shaken baby statement on file. | |||
| 2023-07-26 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #146 a container of Cetaphil did not have written authorization. | |||
| 2023-02-07 | Unannounced Inspection | Yes | |
| 2023-02-07 | Violation | 526 | 10A NCAC 09 .0901(b) |
| Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Substitute were not updated on posted menu. | |||
| 2023-02-07 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A container of Destin cream was stored in a child's cubby. | |||
| 2023-02-07 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. A child in space #122 did not have an authorization form to administer diaper cream. | |||
| 2022-08-10 | Unannounced Inspection | Yes | |
| 2022-08-10 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child in space #11 did not have a feeding schedule on file. | |||
| 2022-08-10 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. On the preschool playground the stage was warped in several places making this a tripping hazard for the children. | |||
| 2022-08-10 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #2 benadryl was not in locked storage. | |||
| 2022-08-10 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. In space #2 the medication authorization form for the epi-pen expired on 12-8-21. | |||
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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