Willowdale Childrens Academy

Regulation: 3270.124(f)/3270.181(c)

Description: Updated every 6 months/Emergency info/agreement updated 6 mos

Noncompliance Area: During the renewal inspection conducted 3/16/26, the emergency contact and agreement reviewed for child #1, #2, #3 and #4 was not updated within a 6-month period. Last dated, child #1 and #2 9/2/25, Child #3 9/1/25 and 8/14/25, child #4 1/6/25 and 1/5/25. The emergency contact reviewed for child #5 did not include a date.

Correction Required: The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information. A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.

Regulation: 3270.131(b)(1)

Description: Infant: updated health report every 6 months

Noncompliance Area: During the renewal inspection conducted 3/16/26, the health assessment reviewed for child #5 was not at least updated within a 6-month period. Last dated 9/10/25.

Correction Required: The operator shall require the parent to provide an updated health report at least every 6 months for an infant or young toddler.

Regulation: 3270.14/3270.21

Description: Pertinent Laws & Regulations/General Health and Safety

Noncompliance Area: During the renewal inspection conducted 3/16/26, the continuity of operations reviewed did not include backing up or retrieving health and other key records/files and managing financial issues such as paying employees and bills during the aftermath of the disaster.

Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.

Regulation: 3270.151(a)/3270.192(3)

Description: 12 months prior to service and every 24 months thereafter/Health assessment, TB test

Noncompliance Area: During the renewal inspection conducted 3/16/26, the record reviewed for staff #1 and #2 did not include an initial health assessment.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: During the renewal inspection conducted 3/16/26, the record reviewed for staff #1 did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. One reference letter was available for review.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Regulation: 3270.27(f)

Description: Emergency plan

Noncompliance Area: During the renewal inspection conducted 3/16/26, upon request there was no verification available for review to verify the facility sent a copy of their emergency plan and subsequent plan updates to the local municipality and to the county emergency management agency.

Correction Required: The operator shall send a copy of the emergency plan and subsequent plan updates to the local municipality and to the county emergency management agency.

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: During the renewal inspection conducted 3/16/26, the file of facility person #1 (See code sheet for hire date) does not contain a completed NSOR verification or out of state clearances (Delaware). The file of facility person #2 (See code sheet for hire date) does not contain a completed state police history clearance. The file did not contain copies of a request for the PA state police clearance.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person # 1 and #2-- may not work in a childcare position at the facility.

Regulation: 3270.36(b)(5)/3270.192(2)(iii)

Description: HS/GED + 2 yrs/Exp, educ., training at facility

Noncompliance Area: During the renewal inspection conducted 3/16/26, the record reviewed for staff #2 and #3 did not include verification of childcare experience for the position performing (Assistant group supervisor).

Correction Required: An assistant group supervisor shall have a high school diploma or a general educational development certificate and 2 years experience with children. A facility person's record shall include verification of child care experience, education and training following the outset of service at the facility.

Regulation: 3270.66(a)

Description: Locked or inaccessible

Noncompliance Area: During the renewal inspection conducted 3/16/26, Aquaphor and diaper rash paste was observed in an unlocked closet under the diaper changing table inside of the 2-year-old classroom. Bleach, several cans of paint, mildew and mode stain remover were observed on the floor in an unlocked closet inside of the children's gym area.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: During the renewal inspection conducted 3/16/26, chip paint was observed on the pink wall near the back infant crib inside of the infant classroom. Chip paint was also observed on the white wall along the edge of the door entrance in the hall near the 2-year-old classroom.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Regulation: 3270.82(h)

Description: Handwashing signs

Noncompliance Area: During the renewal inspection conducted 3/16/26, there were no handwashing signs over the toilets in the 1year old classroom, prekindergarten classroom or the preschool classroom that states a facility person and an able child shall wash his hands after toileting and before eating. A sign on which this requirement is written shall be posted at each toilet, training chair, diapering area and sink in the facility.

Correction Required: A facility person and an able child shall wash his hands after toileting and before eating. A sign on which this requirement is written shall be posted at each toilet, training chair, diapering area and sink in the facility.

Regulation: 3270.111(a)

Description: Written plan

Noncompliance Area: During the renewal inspection the certification representative conducted a facility walk through and did not see a daily schedule in the pre k room.

Correction Required: A written plan of daily activities and routines, including a time for free play shall be established for each group. The plan shall be flexible to accommodate the needs of individual children and the dynamics of the group.

Regulation: 3270.123(a)(3)

Description: Services proceeded

Noncompliance Area: During the renewal inspection the certification representative viewed the children files, child # 5 was missing an updated child service report in the file.

Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information).

Regulation: 3270.124(b)(2)

Description: Physician name, address, phone

Noncompliance Area: During the renewal inspection the certification representative viewed the children files child #2 was missing the physician phone number on the emergency contact form.

Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.

Regulation: 3270.124(b)(5)

Description: Information re: special needs

Noncompliance Area: During the renewal inspection the certification representative viewed the children's files child # 2 was missing information on disability this area was left blank.

Correction Required: Emergency contact information must include information on the child's special needs, as specified by the child's parent, physician, physician's assistant or CRNP, which is needed in an emergency situation.

Regulation: 3270.124(f)/3270.181(c)

Description: Updated every 6 months/Emergency info/agreement updated 6 mos

Noncompliance Area: During the renewal inspection the certification representative viewed the children files children #4 and #5 were missing update emergency contact forms and were also missing updated financial agreement forms.

Correction Required: The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information. A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.

Regulation: 3270.131(d)(7)

Description: Free from contagious/communicable disease

Noncompliance Area: During the renewal inspection the certification representative viewed the children files child #1 health assessment was missing the statement free from communicable disease.

Correction Required: A health report shall include a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.

Regulation: 3270.14/3270.21

Description: Pertinent Laws & Regulations/General Health and Safety

Noncompliance Area: During the renewal inspection the certification representative requested to view the shaken baby policy the policy did not address all three topics shaken baby, abusive head trauma and child maltreatment.

Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.

Regulation: 3270.182(4)

Description: Consent for administration of medications or special dietary needs

Noncompliance Area: During the renewal inspection the certification representative viewed the children files child #2 was missing a consent or acknowledgement for special meds/diet this area was left blank.

Correction Required: A child's record shall contain signed parental consent for administration of medications or special dietary needs.

Regulation: 3270.192(2)(ii)

Description: Exp, educ., training prior to facility

Noncompliance Area: During the renewal inspection the certification representative viewed the staff files staff # 2 was missing proof of education in the file. staff #3 was missing experience in the file.

Correction Required: A facility person's record shall include verification of child care experience, education and training prior to service at the facility.

Regulation: 3270.192(4)

Description: CPSL information

Noncompliance Area: During the renewal inspection the certification representative viewed the staff files, staff #3 was missing the FBI results in the file.

Correction Required: A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #3 may not work in a childcare position at the facility.

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: During the renewal inspection the certification representative viewed the staff files staff # 2 was missing two written references in the file.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Regulation: 3270.51

Description: Similar Age Level

Noncompliance Area: During the renewal inspection the certification representative conducted a facility walk through when arrived and observed the infant room out of ratio after a staff emergency that occurred. The ratio was 7-1.

Correction Required: When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30. IF USING TIERED LIS: The required staff:child ratios must be maintained at all times. The legal entity must submit documentation in a format approved by DHS proving that the facility is maintaining the required staff:child ratios at all times. The legal entity will confirm continuing compliance by sending copies of the documentation to the -------- Region Office on a weekly basis for a period of three months after DHS approves the documentation format.

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: During the renewal inspection the certification representative conducted a facility walk through and observed two highchairs in the infant room that needed to be cleaned.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Regulation: 3270.123(a)(3)

Description: Services proceeded

Noncompliance Area: During the renewal inspection the certification representative reviewed the children's files, children #1 and #2 were both missing a child service report in the file.

Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information).

Regulation: 3270.123(a)(5)

Description: Designated release persons

Noncompliance Area: During the renewal inspection the certification representative reviewed the children's files children # 5 and #6 both were missing the release person on their financial agreement.

Correction Required: An agreement shall specify the persons designated by a parent to whom the child may be released.

Regulation: 3270.124(b)(2)

Description: Physician name, address, phone

Noncompliance Area: During the renewal inspection the certification representative viewed the children's files, child # 1 was missing the physician phone number. child #2 was missing the physician's address and phone number.

Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.

Regulation: 3270.14/3270.21

Description: Pertinent Laws & Regulations/General Health and Safety

Noncompliance Area: During the renewal inspection the certification representative requested to view the emergency plan and did not see the plans for continuity of care included in the plan.

Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.

Regulation: 3270.166(4)

Description: Bottles labeled

Noncompliance Area: During the renewal inspection the certification representative conducted a facility walk through and discovered that a blue sippy cup without a label on it.

Correction Required: Disposable nursers and bottles shall be labeled with the child's name.

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: During the renewal inspection the certification representative viewed the stall files staff #8, staff #10 and staff #12 were all missing the NSOR clearance in their files.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). SAFETY PLAN: The operator is required to submit to the Children and Youth Agency a plan of supervision or alternate arrangement as required by the Child Protective Services Law. LACKING REQUIRED HIRING DOCUMENTS: Facility Person #8 #10 #12 may not work in a childcare position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #--- may not work in a child care position at the facility.

Regulation: 3270.34(a)(6)

Description: Staff evaluations

Noncompliance Area: During the renewal inspection the certification representative reviewed the staff files staff, staff #1 was missing a staff evaluation in the file.

Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months.

Regulation: 3270.65

Description: Protective Outlet Covers 5 yrs. or less

Noncompliance Area: During the renewal inspection the certification representative conducted a facility walk through and observed missing outlet covers in the gym near the chalk board and near the cubbies.

Correction Required: Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger.

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: During the renewal inspection the certification representative conducted a facility walk through and discovered peeling paint on the in the young toddler room along the wall. There were also holes in the bathroom that is shared between the Turtles and pre k on the wall near the trash can.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Regulation: 3270.31(f)

Description: Health and Safety Training

Noncompliance Area: During the unannounced monitoring the certification representative requested to view the staff files that were present at the time of the unannounced monitoring health and safety certificate along with their CPR training. staff # 1 was missing a health and safety certificate in the file.

Correction Required: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10.

Regulation: 3270.124(b)(2)

Description: Physician name, address, phone

Noncompliance Area: During the renewal inspection conducted on 6/6/23, child #1 did not have their physicians name on their emergency contact form. Child #2 and #3 did not have their physician's address.

Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.

Regulation: 3270.124(b)(6)

Description: Insurance coverage information

Noncompliance Area: Child #4, #5, #6, and #9 did not have did not have their health insurance policy number included in their emergency contact information. Child #7, #8, #10, and #11 did not have their health insurance coverage and policy number included in their emergency contact information.

Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.

Regulation: 3270.124(b)(7)

Description: Name/address/phone release person

Noncompliance Area: The emergency contact information of child #7, #10, #11, #13, #14, #16, and #17 did not include the address of the persons designated by the parents to whom the child may be released.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Regulation: 3270.65

Description: Protective Outlet Covers 5 yrs. or less

Noncompliance Area: During the renewal inspection conducted on 6/6/23, there was an outlet with a protective cover missing on the back wall inside of the gym.

Correction Required: Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger.

Regulation: 3270.124(b)(4)

Description: Written consent

Noncompliance Area: At the time of the inspection the record of child #1 was lacking in written consent for emergency medical care on their emergency contact form.

Correction Required: Emergency contact information must include the written consent signed by a parent for emergency medical care.

Regulation: 3270.27(b)

Description: Plan reviewed/updated annually

Noncompliance Area: At the time of the inspection the facilities emergency plan had no written record of any review or update in the past 12 months.

Correction Required: The operator shall review the emergency plan at least annually and update the plan as needed. The operator shall document in writing each review and update of the emergency plan and kept on file at the facility.

Regulation: 3270.76/3270.77(a)

Description: Building Surfaces/No peeling paint or plaster

Noncompliance Area: At the time of the inspection the base boards in the bathrooms on the second floor and the molding trim in the large muscle play space had peeling paint.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Regulation: 3270.95(a)

Description: Devices must be compliant

Noncompliance Area: At the time of the inspection the facility did not have proof of the operability of the fire detection system.

Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. §  1016(c)).

Regulation: 3270.76

Description: Building Surfaces

Noncompliance Area: During an unannounced inspection on 08/30/2021, the certification representative observed areas of the facility to be unclean. The air vent in the toddler room was found to be dirty; the refrigerator in the toddler room had spillage in the bottom of the refrigerator that needed to be cleaned; pipes under the sink in the infant room had rust and sticky dirt caked on them; in the infant room, the tiles were the floor and baseboard meet have dirt and dust caked into the corners; in the lower level Preschool Room, the area of the floor where the carpet and tile meet, the tile is peeling away from the tack strip; the refrigerator in the pre-k room in the lower level Preschool Room had areas of spillage and debris inside and is in need of cleaning.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.