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Child Care Center ✓ Licensed

Malvern School Of Westtown

West Chester, PA · Chester County
5 E Pleasant Grove Rd, West Chester, PA 19382
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Quick Facts

Capacity
189 children
Languages
English, English
Subsidized Program
Participates
State Rating
1

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Contact Information

📞 (484) 325-6900
5 E Pleasant Grove Rd
West Chester, PA 19382
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✓ Licensed Child Care Center
Active License
License Number
CER-00256343
License Issued
May 22, 2026
Active Through
May 22, 2027
Issued By
Pennsylvania Department of Education and Public Welfare
District Office
Early Learning Resource Center for Region 19

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About the Provider

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MALVERN SCHOOL OF WESTTOWN is a Child Care Center in WEST CHESTER PA, with a maximum capacity of 189 children. It is open Monday - Friday, 7:00 AM - 6:00 PM. The provider also participates in a subsidized child care program.

Hours of Operation

  • Monday7:00 AM - 6:00 PM
  • Tuesday7:00 AM - 6:00 PM
  • Wednesday7:00 AM - 6:00 PM
  • Thursday7:00 AM - 6:00 PM
  • Friday7:00 AM - 6:00 PM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Inspection Date Reason Description Status
2026-05-08 Complaints- Legal Location 3270.113(a)(1) - Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)(1)

Description: Staff assigned to specific children

Noncompliance Area: As a result of the Complaint Investigation conducted on 05/08/2026, it was determined that Staff Person #1 has been falling asleep while assigned the responsibility of supervising specific children.

Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
The director team met with Staff Person #1 to review active supervision expectations and responsibilities. Staff Person #1 was retrained on the requirement to remain alert, physically present, and actively supervising children at all times while assigned responsibility for a group of children. The importance of maintaining continuous supervision and awareness of all children in their care was discussed.
2026-04-13 Renewal 3270.124(b)(2) - Physician name, address, phone Compliant - Finalized

Regulation: 3270.124(b)(2)

Description: Physician name, address, phone

Noncompliance Area: During the renewal inspection conducted 4/13/26, the emergency contact reviewed for child #1 did not include the telephone number of the child's physician or source of medical care.

Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.

Provider Response: (Contact the State Licensing Office for more information.)
The emergency contact form for child #1 has been updated to include the telephone number of the child's physician/source of medical care. The family was contacted immediately, and the required information has been obtained and documented.
2026-04-13 Renewal 3270.124(b)(7) - Name/address/phone release person Compliant - Finalized

Regulation: 3270.124(b)(7)

Description: Name/address/phone release person

Noncompliance Area: During the renewal inspection conducted 4/13/26, the emergency contact reviewed for child #1 did not include the addresses of the individual designated by the parent to whom the child may be released.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
The emergency contact form for child #1 has been updated to include the addresses of all individuals designated by the parent as authorized pick-up persons. The family was contacted immediately, and the missing information has been obtained and documented.
2026-04-13 Renewal 3270.131(d)(7) - Free from contagious/communicable disease Compliant - Finalized

Regulation: 3270.131(d)(7)

Description: Free from contagious/communicable disease

Noncompliance Area: During the renewal inspection conducted 4/13/26, the health assessment reviewed for child #2 and #3 did not include a statement that the child is able to participate in childcare and appears to be free from contagious or communicable disease.

Correction Required: A health report shall include a statement that the child is able to participate in childcare and appears to be free from contagious or communicable disease.

Provider Response: (Contact the State Licensing Office for more information.)
The families of child #2 and child #3 were contacted, and updated health assessment forms have been obtained from their healthcare providers. The updated forms now include a statement indicating that each child is able to participate in childcare and is free from contagious or communicable disease.
2026-04-13 Renewal 3270.182(6) - Signed parental consent for transportation, walking excursions, swimming and wading Compliant - Finalized

Regulation: 3270.182(6)

Description: Signed parental consent for transportation, walking excursions, swimming and wading

Noncompliance Area: During the renewal inspection conducted 4/13/26, the emergency contact reviewed for child #1 did not include the signed parental consent for transportation, walking excursions, swimming and wading.

Correction Required: A child's record shall contain signed parental consent for transportation, walking excursions, swimming and wading.

Provider Response: (Contact the State Licensing Office for more information.)
The family of child #1 was contacted, and the emergency contact form has been updated to include signed parental consent for transportation, walking excursions, swimming, and wading. The completed and signed documentation is now on file.
2026-04-13 Renewal 3270.66(a) - Locked or inaccessible Compliant - Finalized

Regulation: 3270.66(a)

Description: Locked or inaccessible

Noncompliance Area: During the renewal inspection conducted 4/13/26, Aquaphor, Butt Paste and Desitin creams were observed on a low shelf in the preschool 1 bathroom.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
All cleaning materials and other potentially hazardous materials will be relocated to designated storage areas that are either locked or inaccessible to children.
2026-04-13 Renewal 3270.77(a) - No peeling paint or plaster Compliant - Finalized

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: During the renewal inspection conducted 4/13/26, chip paint was observed on the rim of the door in the infant classroom. Chip paint was also observed on the white wall, below the rear window in the young toddler's classroom. In the preschool 1 bathroom, chip paint was observed near the trash can. In the preschool 2 classroom, chip paint was observed in the building center. In the pre-k 1 classroom chip paint was observed on the wall near the sink area.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
All areas identified during the renewal inspection on 4/13/26 with chipped paint have been addressed. The chipped paint will be repaired by sealing and re-painting.
2026-04-13 Renewal 3270.82(h) - Handwashing signs Compliant - Finalized

Regulation: 3270.82(h)

Description: Handwashing signs

Noncompliance Area: During the renewal inspection conducted 4/13/26, there were no handwashing signs over the toilets in the children's bathrooms throughout the facility that read an able child shall wash his hands after toileting and before eating.

Correction Required: A facility person and an able child shall wash his hands after toileting and before eating. A sign on which this requirement is written shall be posted at each toilet, training chair, diapering area and sink in the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Handwashing signs have been posted in all children's bathrooms throughout the facility, including above or near the toilets where they are clearly visible to children and staff.
2025-09-24 Allocated Unannounced Monitoring 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety Compliant - Finalized

Regulation: 3270.14/3270.21

Description: Pertinent Laws & Regulations/General Health and Safety

Noncompliance Area: During the allocated unannounced inspection, the certification representative viewed the staff files, staff #9 was missing a one-hour update in the file.

Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
The provider will request for the staff to provide a valid one-hour update training or provide the current provided health and safety trainings and include the certificates in the file.
2025-09-24 Allocated Unannounced Monitoring 3270.151(a) - 12 months prior to service and every 24 months thereafter Compliant - Finalized

Regulation: 3270.151(a)

Description: 12 months prior to service and every 24 months thereafter

Noncompliance Area: During the allocated unannounced inspection, the certification representative viewed the staff files staff #13 was missing a current physical in the file the last physical is dated 4/19/23.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.

Provider Response: (Contact the State Licensing Office for more information.)
The provider will notify the staff and request for a current phyiscal to be included in the file.
2025-09-24 Allocated Unannounced Monitoring 3270.32(a) - Comply with CPSL Compliant - Finalized

Regulation: 3270.32(a)

Description: Comply with CPSL

Noncompliance Area: During the allocated unannounced inspection, the certification representative viewed the staff files staff #4 was missing an FBI clearance in the file. Staff #10 was missing and NSOR clearance in the file. Staff #14 was also missing a child abuse clearance in the file.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). SAFETY PLAN: The operator is required to submit to the Children and Youth Agency a plan of supervision or alternate arrangement as required by the Child Protective Services Law. LACKING REQUIRED HIRING DOCUMENTS: Facility Person #4,#10 and #14 may not work in a child care position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee.

Provider Response: (Contact the State Licensing Office for more information.)
The provider will notify staff and request for the missing clearance and include the document in the file.
2025-06-06 Allocated Unannounced Monitoring 3270.31(f)(10) - Health and Safety Training - Pediatric First Aid and CPR Compliant - Finalized

Regulation: 3270.31(f)(10)

Description: Health and Safety Training - Pediatric First Aid and CPR

Noncompliance Area: During the complaint investigation the certification representative conducted an allocated unannounced inspection and observed staff #1 missing a CPR in the file.

Correction Required: Staff persons shall complete professional development in pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire.

Provider Response: (Contact the State Licensing Office for more information.)
The provider will notify the staff and request for them to take an approved pediatric first aid and cpr course as soon as possible and submit the complete certificate to the certification representative.
2025-03-06 Complaints- Legal Location 3270.113(b) - No physical punishment Compliant - Finalized

Regulation: 3270.113(b)

Description: No physical punishment

Noncompliance Area: During the complaint investigation, the certification observed on camera staff #1 roughly placing a child from the computer table to book nook bench right behind the computer area.

Correction Required: A facility person may not use any form of physical punishment, including spanking a child.

Provider Response: (Contact the State Licensing Office for more information.)
- Staff member #1 was placed on administrative leave immediately on 2/18/2025, upon the initial concern being brought to our attention. Staff member #1 was terminated after further investigation and no longer worked with children at the facility following their placement on administrative leave. All staff will be retrained on Positive Guidance which includes caring for and managing children who display challenging behaviors before 6/20/2025.
2025-03-06 Renewal 3270.75(c) - Has all items Compliant - Finalized

Regulation: 3270.75(c)

Description: Has all items

Noncompliance Area: During the renewal inspection the certification representative conducted a facility walk through and observed tweezers missing from the first aid kit.

Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves.

Provider Response: (Contact the State Licensing Office for more information.)
The provider will replace the tweezers that are missing from the first aid kit in the pre k room.
2025-03-06 Renewal 3270.77(a) - No peeling paint or plaster Compliant - Finalized

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: During the renewal inspection the certification representative conducted a facility walk through and observed peeling paint in the First Step room.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the childcare facility.

Provider Response: (Contact the State Licensing Office for more information.)
The provider will contact maintenance and put request in to correct the peeling paint.
2024-04-01 Renewal 3270.111(b) - Posted in group space Compliant - Finalized

Regulation: 3270.111(b)

Description: Posted in group space

Noncompliance Area: During the renewal inspection the certification representative conducted a facility walk through and observed the older toddler room and a pre k classroom missing the posted daily schedule.

Correction Required: The written plan of daily activities shall be posted in the group space.

Provider Response: (Contact the State Licensing Office for more information.)
The provider corrected the violation onsite.
2024-04-01 Renewal 3270.124(f)/3270.181(c) - Updated every 6 months/Emergency info/agreement updated 6 mos Compliant - Finalized

Regulation: 3270.124(f)/3270.181(c)

Description: Updated every 6 months/Emergency info/agreement updated 6 mos

Noncompliance Area: During the renewal inspection the certification representative viewed the children's file child # 1 emergency contact was not updated every 6 months from the last date that was on the emergency contact form last that last date was 8/21/23 and the new date was 3/6/24.

Correction Required: The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information. A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.

Provider Response: (Contact the State Licensing Office for more information.)
The provider missed the 6 months update signature however the was able to update the signature on 3/6/24.
2024-04-01 Renewal 3270.182(7) - Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file Compliant - Finalized

Regulation: 3270.182(7)

Description: Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file

Noncompliance Area: During the renewal inspection the certification representative observed a child incident report in the room in a folder however when reviewing the child's file, the incident report was not included in the child's file.

Correction Required: A child's record shall contain reports of accidents, injuries and illnesses involving a child in care at the facility. The original report shall be given to the parent on the day of the incident. The second copy of the report shall be retained at the facility in an accident file. The third copy of the report shall be retained at the facility in the child's file.

Provider Response: (Contact the State Licensing Office for more information.)
The provider put the copy of the incident report in the child's file.
2024-04-01 Renewal 3270.27(c) - Training regarding plan Compliant - Finalized

Regulation: 3270.27(c)

Description: Training regarding plan

Noncompliance Area: During the renewal inspection the certification representative viewed the staff files staff #1 was missing the emergency plan training certificate in the file.

Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
The provider submitted a copy of the emergency plan training that was put in the file.
2024-04-01 Renewal 3270.75(c) - Has all items Compliant - Finalized

Regulation: 3270.75(c)

Description: Has all items

Noncompliance Area: During the renewal inspection the certification representative conducted a facility walk through and observed the first aid kit in the pre-k 2 classroom missing tape.

Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves.

Provider Response: (Contact the State Licensing Office for more information.)
The provider corrected the violation onsite replacing the missing tape.
2024-02-28 Complaints- Legal Location 3270.113(b) - No physical punishment Compliant - Finalized

Regulation: 3270.113(b)

Description: No physical punishment

Noncompliance Area: staff #1 used physical punishment to discipline their child in front of other children in the program due to the child not listening and turning over a chair.

Correction Required: A facility person may not use any form of physical punishment, including spanking a child.

Provider Response: (Contact the State Licensing Office for more information.)
The provider made an executive decision to terminate staff #1.
2023-07-11 Renewal 3270.133(5) - Original label Compliant - Finalized

Regulation: 3270.133(5)

Description: Original label

Noncompliance Area: During the renewal inspection conducted on 7/11/23, child #1 had a bottle of Benadryl with an expiration date of 11/2020.

Correction Required: Medication shall be stored in accordance with the manufacturer's or health professional's instructions on the original label.

Provider Response: (Contact the State Licensing Office for more information.)
Director will obtain unexpired Benadryl for child #1.
2022-04-28 Renewal 3270.66(a) - Locked or inaccessible Compliant - Finalized

Regulation: 3270.66(a)

Description: Locked or inaccessible

Noncompliance Area: ON 4/28/22, DURING THE RENEWAL INSPECTION, CERTIFICATION REP. OBSERVED TOXIC MATERIALS (LYSOL AND VARIOUS COMMERCIAL CLEANING MATERIALS) UNDER THE GET SET HAND WASHING SINK. THE CERTIFICATION REP. OBSERVED THAT THE LOCK WAS BROKEN.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
DIRECTOR PLACED A NEW LOCK ON THE HANDWASHING SINK. ALL TOXIC MATERIALS ARE INACCESSIBLE TO THE CHILDREN.
2022-04-28 Renewal 3270.82(h) - Handwashing signs Compliant - Finalized

Regulation: 3270.82(h)

Description: Handwashing signs

Noncompliance Area: ON 4/28/22, DURING THE RENEWAL INSPECTION, THERE WERE NO HANDWASHING SIGNS IN THE FIRST STEP CLASSROOM.

Correction Required: A facility person and an able child shall wash his hands after toileting and before eating. A sign on which this requirement is written shall be posted at each toilet, training chair, diapering area and sink in the facility.

Provider Response: (Contact the State Licensing Office for more information.)
DIRECTOR PLACED THE HANDWASHING SIGN ABOVE THE HAND WASHING SINK DURING THE RENEWAL INSPECTION.
2021-12-09 Unannounced Monitoring 3270.113(a)(1) - Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)(1)

Description: Staff assigned to specific children

Noncompliance Area: During an unannounced monitoring visit on 12/9/21, staff person #1 could not identify any of the children they were supervising in their assigned group in the Get Set room.

Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Staff Person #1 will be trained on primary care groups and being able to identify the children in her care, by name, at all times. Ms. Jessica was trained on primary care groups and being able to identify the children in her care, by name, at all times. We also reviewed our Supervision Policies as part of this training with Jessica. Attached is the signed Malvern School Supervision Policy and completed "Rate Your Supervision Skills" from Better Kid Care. This completes our Plan of Correction from the violation from our unannounced Visit on December 10th.
2021-10-06 Complaints- Legal Location 3270.113(b) - No physical punishment Compliant - Finalized

Regulation: 3270.113(b)

Description: No physical punishment

Noncompliance Area: During a complaint investigation on 10/6/21, Staff persons #2 and 3 observed Staff Person #5 being physically forceful with children by slamming them down on the ground, lifting them by the wrists and slamming them up against windows and slamming children on to diaper changing stations. Staff person #5 was holding a child by the stomach under their arm and when made a quick turn, banged the child's head on a door.

Correction Required: The Legal Entity must arrange for all facility staff to receive a minimum of 2 hours of training regarding supervision and safety of children through the ELRC. The Southeast Regional OCDEL office will make the referral to the ELRC.

Provider Response: (Contact the State Licensing Office for more information.)
Please note that the conduct described was reported by (3) employees of our company to ChildLine with the time provided under the PA. Code. We have never used or condoned the conduct described and Staff Member 5 is no longer employed by our School. Additionally, the allegations articulated in support of this alleged violation have a factual inaccuracy. Our investigation has revealed that the student in question was placed facing the window but not pressed or slammed up against the window as alleged in these Violations. Upon further investigation into this matter, we have learned that our employees (staff members 2, 3 and 4 in your report) witnessed these events on September 29, 2021, and they failed to report them in a timely manner or intervene on behalf of the children in their care.
2021-10-06 Complaints- Legal Location 3270.113(b) - No physical punishment Compliant - Finalized

Regulation: 3270.113(b)

Description: No physical punishment

Noncompliance Area: During a complaint investigation on 10/6/21, Staff persons #2 and 3 observed Staff Person #5 being physically forceful with children by slamming them down on the ground, lifting them by the wrists and slamming them up against windows and slamming children on to diaper changing stations. Staff person #5 was holding a child by the stomach under their arm and when made a quick turn, banged the child's head on a door.

Correction Required: A facility person may not use any form of physical punishment, including spanking a child.

Provider Response: (Contact the State Licensing Office for more information.)
The conduct in question is inappropriate and our program does not condone or approve of the use of physical punishment of any child in our care. The employee in question has been terminated.
2021-10-06 Complaints- Legal Location 3270.113(c)/3270.113(d) - No ridicule or threaten harm/No harsh language Compliant - Finalized

Regulation: 3270.113(c)/3270.113(d)

Description: No ridicule or threaten harm/No harsh language

Noncompliance Area: During a complaint investigation on 10/6/21, staff persons 2, 3 and 4 observed a former staff person #5 yelling and cursing at the children under their care. "I told you to stop fucking crying and shut the fuck up" are two examples reported. The staff person #5 also used the words "shit" and "bitch" when communicating with the children. Staff person #5 used high volume communication (yelling) at the children in another incident where she slammed two children on the floor and screamed at them stating, "You can scream at each other because I am done listening to it."

Correction Required: A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family. A facility person may not use harsh, demeaning or abusive language in the presence of children.

Provider Response: (Contact the State Licensing Office for more information.)
The conduct in question is inappropriate and our program does not condone or approve of the use of restraint or demean any child in our care. Staff member #5 has been terminated. Upon further investigation into this matter, it was found that staff members 2 and 4 witnessed yelling and staff members 3 and 4 witnessed yelling and cursing. Staff members 2, 3 and 4 are also no longer employed by The Malvern School after failing to intervene. Staff members must follow The Malvern School Child Discipline Policy which doe not ridicule, threats, harsh, demeaning or abusive language.
2021-10-06 Complaints- Legal Location 3270.113(e) - Restraints prohibited Compliant - Finalized

Regulation: 3270.113(e)

Description: Restraints prohibited

Noncompliance Area: During a complaint investigation on 10/6/21, it was reported that a former staff person was holding children down on a diaper changing table with such force that the staff person's hand turned red.

Correction Required: A facility person may not restrain a child by using bonds, ties or straps to restrict a child's movement or by enclosing the child in a confined space, closet or locked room. The prohibition against restraining a child does not apply to the use of adaptive equipment prescribed for a child with special needs.

Provider Response: (Contact the State Licensing Office for more information.)
The conduct in question is inappropriate and our program does not condone or approve of the use of restraint or demean any child in our care. The employee in question has been terminated.
2021-10-06 Complaints- Legal Location 3270.19(a)/3270.19(b) - Required to report/Child abuse reporting Compliant - Finalized

Regulation: 3270.19(a)/3270.19(b)

Description: Required to report/Child abuse reporting

Noncompliance Area: During a complaint investigation on 10/6/21, it was reported by staff members 2 and 4 that they knew of children being mistreated in this center since August, 2021. Staff #2 acknowledged that they did not call ChildLine. Staff Person #5 was witnessed by staff taking a child off of a changing table by the wrists, then pushed her against a window and said, "I am fucking tired of this." In another incident, staff person witnessed Staff Person #5 slam a young child into her chair to eat her lunch.

Correction Required: An operator or a staff person who has reason to believe that a child enrolled in the facility has been abused is required to report suspected child abuse to ChildLine as mandated by the CPSL.A facility person who has reasonable cause to suspect that a child is a victim of child abuse shall immediately make a report of suspected child abuse to ChildLine through the hotline at (800) 932-0313, online, or any other method as prescribed by the Department.

Provider Response: (Contact the State Licensing Office for more information.)
With regard to this Violation, the report states that Staff Members 2 and 4 "knew of children being mistreated in the facility since August 2021." It is important to note that Staff Members 2 and 4 did not report any mistreatment to the school or authorities prior to the incidents on September 29, 2021. In our investigation, both indicated that there were no incidents reportable to ChildLine that they observed or were told about before September 29, 2021. Additionally, the allegations articulated in support of this alleged violation have a factual inaccuracy. Our investigation has revealed that the student in question was placed facing the window but not pressed or slammed up against the window as alleged in this violation. As noted above, Staff Member 5 is no longer employed by our company.

If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

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