Tutor Time Child Care/ Learning Center - Matthews NC Four Star Center License

2560 PLANTATION CENTER DRIVE , MATTHEWS NC 28105
(704) 847-3223
1 Review

About the Provider

Description: Tutor Time offers quality child-care education at more than 200 schools throughout the United States. We are dedicated to fostering educational development, building self-esteem and sparking imagination in a safe and unique environment. Our schools are expertly designed to encourage exploration, dramatic play and problem solving.

Additional Information: Four Star Center License

Program and Licensing Details

  • License Number: 60002735
  • Capacity: 199
  • Age Range: 0 through 12
  • State Rating: 4
  • Enrolled in Subsidized Child Care Program: Yes
  • District Office: North Carolina Dept of Health and Human Services - Division of Child Development
  • District Office Phone: (919) 662-4499 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2023-11-20 Unannounced Inspection Yes
2023-11-20 Violation 618 15A NCAC 18A .2819(b)
Diaper changing surfaces were not kept free of storage. In spaces #5, #6, #9, items such as paperwork, art supplies, etc. were being stored on the diaper changing tables.
2023-11-20 Violation 841 15A NCAC 18A .2820(d)
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #9, the drawer where diaper creams are stored was not locked. The drawer was also less than five feet above the finished floor.
2023-11-20 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member with a hire date of August 7, 2023 did not have a medical report on file.
2023-11-20 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's First Aid expired September 9, 2023. One new staff member did not complete First Aid training within 90 days of hire date. One staff member's First Aid was not completed by an approved organization.
2023-11-20 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's CPR expired September 9, 2023. One new staff member did not complete CPR training within 90 days of hire date. One staff member's CPR was not completed by an approved organization.
2023-11-20 Violation 1811 .0604(u);.0302(d)(8)
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place or lockdown drill was conducted on March 1, 2023.
2023-09-20 Unannounced Inspection No
2023-06-29 Unannounced Inspection Yes
2023-06-29 Violation 1034 .0701(a)
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Four (4) staff (D.D., J.W.M., B.D., and S.M.) did not have a completed health questionnaire on file.
2023-06-29 Violation 1882 .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d)
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A child (E.G.) in Space 4., cream expired May 2022, and a child is Space 5., (L.C.) cream expired June 8, 2023.
2023-06-13 Unannounced Inspection No
2023-05-05 Unannounced Inspection No
2023-04-19 Unannounced Inspection Yes
2023-04-19 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff's (C.P.) did not provider results indicating they were free of active TB; negative results were not on file.

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

Reviews

...
Mama 2022-11-15 17:51:41
I have used this provider for more than 6 months

Absolutely horrible experience! The teachers abuse the children and the director and upper management do nothing about it. No point in going to state because they don’t do anything either! Not sure what else needs to happen before some real action is taken against this facility and who runs it. It’s truly sad how these other parents don’t know just how toxic this facility is and the environment their children are in. Abusing children, yelling at children, man handling children and scaring children is NOT how you care for children. Truly disturbing.

27 out of 47 think this review is helpful
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Providers in ZIP Code 28105