Five Star Center License
✓ Licensed
Christ Our Shepherd Child Care
Matthews, NC
· Mecklenburg County
226 WEST JOHN STREET,
Matthews, NC 28105
Quick Facts
Capacity
99 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
5
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Contact Information
📞 (704) 845-4673
Licensed Five Star Center License
Active License
License Number
60000927
License Holder
CHRIST OUR SHEPHERD MINISTRIES
License Issued
Nov 19, 2019
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
At COSKids, our goal is to provide your child with an exciting, educational and spiritual experience that will enhance his/her cognitive, physical, social, emotional and creative development. Our desire is to create a love of learning, a joy of discovery, and a positive attitude towards the educational process. We foster a thirst for learning about God and His world.
Additional Information:
Four Star Center License
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-06-04 | Unannounced Inspection | Yes | |
| 2026-06-04 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. The permission to administer form for one child requiring an epi-pen expired 4/7/2026. | |||
| 2026-06-04 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member hired 2/9/2026 did not have a First Aid certification on file from and approved agency. | |||
| 2026-06-04 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member hired 2/9/2026 did not have a CPR certification on file from and approved agency. | |||
| 2026-06-04 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One child requiring emergency medication had an expired FARE plan on file dated 5/19/2025. | |||
| 2025-11-24 | Unannounced Inspection | Yes | |
| 2025-11-24 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection dated 7/31/2025 was received by the Division 10/21/2025. | |||
| 2025-11-24 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On the play area serving preschoolers there was rotted wood on a planter boarder, rusty tricycles, and a storage bin full of water. | |||
| 2025-11-24 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2, a Magic Eraser was stored accessible to children in an unlocked cabinet lower than five (5) feet. In Space 8, hand sanitizer was observed by a sink accessible to children. | |||
| 2025-11-24 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1 bags and baggies were stored in cubbies accessible to children. In Space 4 , plastic bags storing clothing was in a cubby accessible to children. | |||
| 2025-11-24 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member hired 5/16/2019 had a medical report on file dated 7/9/2019. One (1) staff member hired 2/17/2025 had a medical assessment on file dated 3/4/2025. | |||
| 2025-11-24 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member hired 7/14/2025 has an unapproved First Aid Certification from National CPR Foundation on file. | |||
| 2025-11-24 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member hired 7/14/2025 has an unapproved CPR Certification from National CPR Foundation on file. | |||
| 2025-11-24 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) veteran staff member hired 8/29/05 needed 4 additional on going training hours by 8/29/2025. | |||
| 2025-11-24 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Four (4) new staff members received 4.75 hours documented training during first two weeks of employment. | |||
| 2025-11-24 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) veteran staff member hired 5/16/19 did not complete Administration of Medication training. | |||
| 2025-10-14 | Unannounced Inspection | Yes | 1025-066L |
| 2025-10-14 | Violation | 716 | .0605(j) |
| All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The resilient surfacing under the swings and stationary equipment was compacted, had large divots and was not sufficient to meet the critical depth requirements for surfacing under stationary equipment more than 18 inches high. | |||
| 2025-10-14 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report submitted did not include the required information including the correct name of the facility, correct date of the incident, medical treatment received, time of incident, location of incident, and all witnesses. The report was not signed by a parent nor was there acknowledgement on the Incident Report from the center stating that the parents refused to sign. | |||
| 2025-05-19 | Unannounced Inspection | No | |
| 2025-03-18 | Unannounced Inspection | No | |
| 2025-01-28 | Unannounced Inspection | Yes | |
| 2025-01-28 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 7, stickers wrapped in plastic labeled not for children under three years old were accessible to children in unlocked drawers. | |||
| 2025-01-13 | Unannounced Inspection | No | |
| 2025-01-07 | Unannounced Inspection | Yes | |
| 2025-01-07 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. A toy lawn mower located on the toddler playground had a broken piece on the top of the engine, creating a sharp area. | |||
| 2025-01-07 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the gym, uncovered outlets were observed near the stage. In Space 3 a plugged in power strip was observed in an unlocked cabinet with uncovered outlets. | |||
| 2025-01-07 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1, white out and a paint pen was observed in an unlocked drawer. In Space 2 a Magic Eraser was observed in an unlocked drawer. In Space 8, Swiffer pads were observed in an unlocked drawer. | |||
| 2025-01-07 | Violation | 844 | .0803(2)(a) |
| Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In Space 2 Nystatin was observed without a physician's signature on file. In Space 3, Mupricion was observed not in the original box and without a physician's signature on file. In Space 8, Albuterol was observed with no Medical Action Plan on file | |||
| 2025-01-07 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. In Spaces 3 and 5 diaper creams were observed without permission to administer forms. | |||
| 2025-01-07 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 2, Desitin was observed labeled for a child not enrolled in the classroom and Aquaphor was observed expired 7/2024. | |||
| 2025-01-07 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 1, 2, 3, 4, 5, 6, and 8 small items including hair ties, thumb tack, paper clips, and chalk were observed in unlocked drawers accessible to children. In Spaces 1, 3, and 8 plastic was accessible to children. | |||
| 2025-01-07 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. August and September , 2024 inspections were not documented. The inspections were documented by a staff member who has not completed Playground Safety Training. | |||
| 2025-01-07 | Violation | 1030 | .0302(d)(1)(A) |
| Application for employment and date of birth was not on file for all staff. Nine (9) staff members did not have an application on file for review. | |||
| 2025-01-07 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) staff member had an emergency information form dated August 8, 2023 on file. | |||
| 2025-01-07 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Nine (9) employees did not receive the required hours of orientation within the first six weeks. | |||
| 2025-01-07 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) employees did not complete First Aid within 90 days of employment. | |||
| 2025-01-07 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) employees did not complete CPR within 90 days of employment. | |||
| 2025-01-07 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Nineteen (19) staff members had not completed the required number of on-going staff hours. | |||
| 2025-01-07 | Violation | 1054 | 10A NCAC 09 .1106(a) |
| Documentation of staff's on-going training was not on file and/or was not current . Documentation was not available and not current for twenty-seven (27) veteran staff members. | |||
| 2025-01-07 | Violation | 1065 | .1102(f) |
| Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. One (1) employee scheduled as a floater for the infant room did not have current ITS-SIDS certification. | |||
| 2025-01-07 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Seven (7) employees did not complete the required clock hours within two weeks of employment. | |||
| 2025-01-07 | Violation | 1323 | 10A NCAC 09 .0302(d)(2) |
| Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Three (3) children did not have an updated immunization record on file. | |||
| 2025-01-07 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Thirty-two(32)staff members did not have a signed statement on file before employment. | |||
| 2025-01-07 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. Six (6) staff members did not complete or have certificates available for review within one year of employment. | |||
| 2025-01-07 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two (2) staff members did not complete the health and safety training within five years of the previous training. | |||
| 2024-11-04 | Announced Inspection | No | |
| 2024-09-25 | Unannounced Inspection | Yes | |
| 2024-09-25 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground safety checklist for August 2024 was not on file. | |||
| 2024-09-25 | Violation | 1030 | .0302(d)(1)(A) |
| Application for employment and date of birth was not on file for all staff. An application for a new staff member was not on file. | |||
| 2024-08-26 | Unannounced Inspection | Yes | |
| 2024-08-26 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Verification that playground inspections were completed for the month of July was not on file. | |||
| 2024-08-26 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place or lockdown drill conducted was May 14, 2024. | |||
| 2024-07-25 | Unannounced Inspection | Yes | |
| 2024-07-25 | Violation | 870 | 15 A NCAC 18 A.2820(d) |
| Medications including prescription and non-prescription items were stored above food. In space #7, emergency medications were stored on an open shelf above food such as marshmallows and a single serve container of cereal. | |||
| 2024-06-13 | Unannounced Inspection | Yes | |
| 2024-06-13 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #7, arrival times for six children had not been recorded on the sign in/out sheet. | |||
| 2024-06-13 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #8, a bottle of sunscreen was stored less than five feet above the floor. The sunscreen did not require being locked however, is required to be stored at least five feet above the floor. | |||
| 2024-06-13 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Verification was not on file that one new staff member received a negative TB test prior to first day of work. | |||
| 2024-06-13 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's First Aid training expired June 1, 2024. | |||
| 2024-06-13 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's CPR training expired June 1, 2024. | |||
| 2024-06-13 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #8, there was a bottle of sunscreen present with a child's name on it. There was no parent authorization. | |||
| 2024-05-09 | Unannounced Inspection | No | |
| 2024-04-02 | Unannounced Inspection | Yes | |
| 2024-04-02 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not complete First Aid training within 90 days of employment. The staff member's hire date was December 18, 2023. | |||
| 2024-04-02 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not complete CPR training within 90 days of employment date. The staff member's hire date was December 18, 2023. | |||
| 2024-02-26 | Unannounced Inspection | No | |
| 2024-01-25 | Unannounced Inspection | No | 0124-117L |
| 2024-01-19 | Unannounced Inspection | Yes | 0124-117L |
| 2024-01-19 | Unannounced Inspection | Yes | |
| 2024-01-19 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. On January 12, 2024, a child one year of age was left unsupervised in the hallway for approximately three to five minutes. | |||
| 2024-01-19 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2, there was a bottle of fragrance body mist with "keep out of reach of children" as well as additional warnings. | |||
| 2024-01-19 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two new staff did not complete First Aid training within 90 days of hire date. | |||
| 2024-01-19 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two new staff did not complete CPR training within 90 days of hire date. | |||
| 2024-01-19 | Violation | 1301 | GS 110-91(9) |
| Center did not maintain a record of daily attendance. In space #6, the daily attendance had not been completed for January 17th, 18th, 19th, 2024. | |||
| 2024-01-19 | Violation | 1834 | .0801(b) |
| Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One child had a medical action plan however, the plan was not attached to the child's application. | |||
| 2024-01-19 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff member did not complete Recognizing and Responding to Suspicious of Maltreatment training within 90 days of hire date. | |||
| 2024-01-10 | Announced Inspection | No | |
| 2023-09-18 | Unannounced Inspection | Yes | |
| 2023-09-18 | Violation | 612 | 15A NCAC 18A .2821(b) & (c) |
| Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #1, an infant was observed using a crib that was not labeled with the infant's name on the crib. | |||
| 2023-09-18 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1, a container of Boudreaux's diaper cream was located on the counter near the changing table instead of 5 feet above the floor. | |||
| 2023-09-18 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff member had not updated the health questionnaire annually. | |||
| 2023-09-18 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member did not complete the Emergency Information Form annually. | |||
| 2023-02-03 | Unannounced Inspection | Yes | |
| 2023-02-03 | Violation | 541 | .0902(a) |
| The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space #2 one feeding schedule did not have a parents signature. | |||
| 2023-02-03 | Violation | 601 | 15A NCAC 18A .2806(j)(2) |
| Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. There was no working thermometer in the refrigerator in space#1 | |||
| 2023-02-03 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill had not been conducted in January of 2023. | |||
| 2023-02-03 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Lysol was sitting in the employee bathroom in the hallway, the bathroom door was open. | |||
| 2023-02-03 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was completed June 20, 2022. | |||
| 2023-02-03 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member did not have a medical exam on file prior to employment. | |||
| 2023-02-03 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Three staff members have a TB test that is older than 12 months of their hire date. | |||
| 2023-02-03 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. An employee hired October 19, 2022 does not have First Aid on file. | |||
| 2023-02-03 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. An employee hired October 19, 2022 does not have CPR on file. | |||
| 2023-02-03 | Violation | 1311 | .0802(c) |
| Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child did not have current medical care information on file. | |||
| 2023-02-03 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last lock down/shelter in place was completed August 11, 2022. | |||
| 2023-02-03 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three employees did not complete the required training within 90 days of employment. One employee hired June 8, 2022 has not completed the required training. | |||
| 2023-01-03 | Announced Inspection | No | |
| 2022-08-09 | Unannounced Inspection | No | |
| 2022-08-03 | Unannounced Inspection | Yes | |
| 2022-08-03 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member 'stated get a way from me,' 'don't touch me you'll give me COVID' when a child's nose was running, go way i don't like your mom'. A staff member kicked balls against a wall hard and almost hit children. | |||
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