One Star Center License
✓ Licensed
Harbor View Creative Learning Center
Matthews, NC
· Mecklenburg County
10836 MONROE ROAD,
Matthews, NC 28105
Quick Facts
Capacity
228 children
Age Range
0 through 6
Subsidized Program
Does not participate
State Rating
1
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Licensed One Star Center License
Active License
License Number
60004078
License Holder
HARBOR VIEW CREATIVE LEARNING CENTER, LLC
License Issued
Jul 13, 2024
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
HARBOR VIEW CREATIVE LEARNING CENTER is a One Star Center License in MATTHEWS NC, with a maximum capacity of 228 children. This child care center helps with children in the age range of 0 through 6. The provider does not participate in a subsidized child care program.
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-05-14 | Unannounced Inspection | Yes | |
| 2026-05-14 | Violation | 714 | .0605(g) |
| Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. On playground four (4) serving infants and toddlers, the gate and fence had areas greater than 3.5 inches and less than 9 inches posing entrapment hazard. | |||
| 2026-05-14 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On playground four (4) serving infants and toddlers gutters were exposed with sharp edges, dirty and worn toys were observed in a storage bin, and a playhouse had sharp points inside a window. On the playground one (1) serving infants and toddlers pavers entering the gate posed a tripping hazard. | |||
| 2026-05-14 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 11, shaving cream in an aerosol can was stored in an unlocked cabinet accessible to children. | |||
| 2026-05-14 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1, small dinosaurs in an unsealed sensory tube were stored on a counter less than five (5) feet and plastic grass fringe was on a bulletin board accessible to children. In Space 4, plastic baggies were in a storage bin located less than five feet accessible to children. In Spaces 6 and 7, the emergency medical care plan was in plastic sheet protectors posted accessible to children. | |||
| 2026-03-09 | Unannounced Inspection | No | 0326-020L |
| 2025-12-09 | Unannounced Inspection | Yes | |
| 2025-12-09 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. In Space 10, a child requiring Benadryl on the Medical Action plan per a physician did not have the medication on site. | |||
| 2025-12-09 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 6, a hot wheels was in a cubby and construction paper wrapped in plastic was accessible to children. In space 3, a plastic bag with soiled clothes was in a bottle bag accessible to children. | |||
| 2025-06-05 | Unannounced Inspection | Yes | |
| 2025-06-05 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2 white out was in a bin on a shelf lower than five feet accessible to children. | |||
| 2025-06-05 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2 sensory tubes containing small parts and loose caps were accessible to children. In space 4, a baggie with a books and hairbands were on a counter lower than five (5) feet accessible to children. In Space 6, a baggie with clothes was located in a cubby accessible to children and a baggie with hair ties was located lower than five (5) feet accessible to children. In Space 7 and Space 11, a baggie with wipes in a cubby and opened diapers in a cubby were accessible to children. | |||
| 2025-06-05 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member hired 5/16/2025 had a medical report on file dated 5/12/2025. One (1) staff member hired 4/7/2025 had a medical report on file dated 4/10/2025. | |||
| 2025-06-05 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) employee had a qualifying letter on file which expired 5/28/2025. | |||
| 2025-06-05 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member requiring twenty (20) hours of training by 5/7/2025 received eight (8) hours. | |||
| 2025-06-05 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. One (1) employee had an expired qualifying letter dated 5/28/2025. | |||
| 2025-06-05 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired 5/21/2024 completed the training 9/3/2024. | |||
| 2025-02-18 | Unannounced Inspection | Yes | |
| 2025-02-18 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 2, a power strip with an uncovered outlet was lower than five (5) feet accessible to children. | |||
| 2025-02-18 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 4 batteries located in a mesh storage container without a lock and lower than five (5) feet accessible to children. In Space 11, a string of battery operated lights and a battery were accessible to children. | |||
| 2025-02-18 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 1, 3, 4, 5, 6, 7, and 11 toys, including a car, a beaded maze and soft animals with marble eyes, pens marked not for children under 3, small clothes pins and foam brushes with small caps were observed accessible to children. In Spaces 3, 6 and 7 plastic including a baggie in a bottle bag, plastic wrapped construction paper, and a baggie containing calendar parts were observed accessible to children. | |||
| 2025-02-18 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill dated 1/20/25 was conducted after three months from the last drill conducted. | |||
| 2025-02-18 | Violation | 1897 | .1102(g) |
| The child care administrator and/or all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member did not complete the training within 90 days of employment. One (1) staff member completed the training over one year from the date of employment. | |||
| 2024-06-12 | Unannounced Inspection | Yes | |
| 2024-06-12 | Violation | 601 | 15A NCAC 18A .2806(j)(2) |
| Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #1, the thermometer was not working correctly and did not show a temperature. | |||
| 2024-06-12 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Paint was peeling from several doors on the outside of the building leading into classrooms. | |||
| 2024-06-12 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. In the bathroom adjacent to space #6, a screen protecting the light in the ceiling was not attached to all four corners. The steering wheels on a piece of equipment on the playground are not | |||
| 2024-06-12 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, there was a bottle of dry erase cleaner located on an open shelf. In space #9, there were twelve bottles of glitter and bag of batteries stored in an unlocked cabinet. In space #10, there five containers of tempera paint that read keep out of reach of children. The paint was being stored on low open shelving accessible to the children. In space #12, there were two aerosol cans of sanitizing spray and bulk soap stored in an unlocked cabinet. | |||
| 2024-06-12 | Violation | 842 | 10A NCAC 09 .0803(1)(a & b) |
| A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #2, parent authorization for Aquaphor did not include instructions. | |||
| 2024-06-12 | Violation | 9995 | |
| A violation was found for which there is no item number. Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space #7, a staff member's purse was being stored in an unlocked cabinet and that was less than five feet above the floor. This is a violation of 15A NCAC 18A .2820(g) STORAGE | |||
| 2024-06-03 | Unannounced Inspection | No | 0623-161A |
| 2024-05-01 | Unannounced Inspection | No | 0623-161A |
| 2024-04-02 | Unannounced Inspection | No | 0324-360A |
| 2024-03-21 | Unannounced Inspection | No | 0623-161A |
| 2024-02-15 | Unannounced Inspection | No | 0623-161A |
| 2024-01-16 | Unannounced Inspection | No | 0623-161A |
| 2023-11-17 | Unannounced Inspection | No | 0623-161A |
| 2023-11-07 | Unannounced Inspection | Yes | |
| 2023-11-07 | Violation | 612 | 15A NCAC 18A .2821(b) & (c) |
| Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #3, there were two cots that were not clearly label with the child's name. | |||
| 2023-11-07 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #9, there was an aerosol can of shaving cream stored in an unlocked cabinet. | |||
| 2023-11-07 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The staff member completing the playground inspections has not completed playground safety training. | |||
| 2023-11-07 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There were two staff members that had medical reports that were dated after their hire date. | |||
| 2023-11-07 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation had been completed. | |||
| 2023-11-07 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have a medical exam on file. | |||
| 2023-11-07 | Violation | 1323 | 10A NCAC 09 .0302(d)(2) |
| Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization report on file. | |||
| 2023-11-07 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. One staff member did not complete the health and safety training within the first year of employment. | |||
| 2023-07-03 | Unannounced Inspection | Yes | |
| 2023-07-03 | Violation | 903 | GS 110-91(10); .1803(a) |
| Corporal punishment was used. On June, 27, 2023 a teacher took the hand of a one-year-old child and used it to hit the child in the face/chest approximately 5 – 7 times. | |||
| 2023-07-03 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. On June 27, 2023, a teacher roughly took the wrist of a one-year-old child and dragged the child across the floor for two steps, then pulled the child off the floor by the child's wrist. | |||
| 2023-07-03 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. | |||
| 2023-06-23 | Unannounced Inspection | Yes | |
| 2023-06-23 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1 it was observed that there were two (2) bottles of spray disinfectant with the warning ‘Keep out of reach of children’ accompanied by other warnings being stored on top of a paper towel dispenser and in an unlocked cabinet in the classroom. It was also observed in Space 3 that there was a bottle of spray disinfectant with the warning ‘Keep out of reach of children’ accompanied by other warnings being stored on a shelf in the classroom. | |||
| 2023-06-23 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space 4, Space 5 and Space 7 it was observed that topical ointments and sunscreens were being stored in unlocked cabinets. | |||
| 2023-06-23 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. It was observed that there were four (4) topical medications present with incomplete medication authorization forms that did not include all the required information. It was also observed in Space 5 that there were four (4) topical medications present with incomplete medication authorization forms that did not include all the required information. | |||
| 2023-06-23 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections were monitored and it was observed that the last one was conducted on April 20, 2023 and that one had not been conducted for May 2023. | |||
| 2023-06-23 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. It was observed that one veteran staff's First Aid certifications expired on June 14, 2023. | |||
| 2023-06-23 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. It was observed that one veteran staff’s CPR certifications expired on June 14, 2023. | |||
| 2023-06-13 | Unannounced Inspection | No | |
| 2023-05-09 | Unannounced Inspection | No | |
| 2023-03-13 | Unannounced Inspection | No | |
| 2023-03-02 | Unannounced Inspection | No | |
| 2023-01-13 | Unannounced Inspection | No | |
| 2022-11-21 | Unannounced Inspection | Yes | |
| 2022-11-21 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On November 16, 2022, a staff member forcefully fed a three year old child which placed the child at risk for choking. | |||
| 2022-11-21 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On November 16, 2022, a staff member forcefully fed a three year child and made threats to the same child. Seventeen other children were present and witnessed this event. | |||
| 2022-11-21 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. On November 16, 2022, a staff member handled a three-year-old child roughly when she pulled the child up by one arm and pushed and pulled on other areas of the child's body, as she attempted to force food on an eating utensil in the child's mouth. | |||
| 2022-11-21 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. The Division has confirmed sufficient information to determine child maltreatment. | |||
| 2022-11-15 | Unannounced Inspection | Yes | |
| 2022-11-15 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #2 two bottles and 1 sippy cup was not dated. | |||
| 2022-11-15 | Violation | 826 | .0605(i) |
| Gates to the fenced outdoor play area did not remain closed while children occupied the area. The gate that leads to the preschool playground is off the hinge and does not close properly. | |||
| 2022-11-15 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. An employee who was hired July 29, 2022 did not complete First Aid until November 12, 2022. | |||
| 2022-11-15 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. An employee who was hired July 29, 2022 did not complete First Aid until November 12, 2022. | |||
| 2022-07-08 | Unannounced Inspection | No | |
| 2022-06-28 | Unannounced Inspection | Yes | |
| 2022-06-28 | Violation | 301 | GS 110-91(7);.0713(a-e) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. It was reported during staff interviews that the facility continues to be out of staff/child ratio during the mornings. The staff reported that they will be out of ratio for anywhere from 5-20 minutes. | |||
| 2022-06-22 | Unannounced Inspection | No | |
| 2022-06-07 | Unannounced Inspection | Yes | |
| 2022-06-07 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.an employee who started March 30, 2022, and an employee who started May 2, 2022, did not have documented orientation on file. | |||
| 2022-06-07 | Violation | 301 | GS 110-91(7);.0713(a-e) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #8 seventeen (17) children, one of the children was one year of age. | |||
| 2022-06-07 | Violation | 319 | .0713(a)(10), (c) & (f)(3); .2818(e) |
| Staff/child ratios applicable to a classroom, were not posted in each classroom. There was no staff/child ratio sheet posted in space #8. | |||
| 2022-06-07 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2 a Swiffer that had Febreze cleaner was hanging on the wall. | |||
| 2022-06-07 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In infant room #1 two (2) infants had been in the crib sleeping since 10:00am, no safe sleep checks had been completed and the infants did not have a safe sleep sheet. The was observed at 10:47am. In infant room #2 two infants were in the crib no safe sleep checks had been documented since May 26, 2022, both children were marked present on the attendance for the week of May 30, 2022-June 3, 2022. In infant room #3 two infants had no safe sleep checks completed since May 23, 2022, both children were marked present on the attendance sheet for the week of May 30, 2022-June 3, 2022. | |||
| 2022-06-07 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. An employee who started May 2, 2022, did not have a medical exam on file. | |||
| 2022-06-07 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. An employee who started March 30, 2022, and an employee who started May 2, 2022, did not have documented orientation on file. | |||
| 2022-04-14 | Unannounced Inspection | No | |
| 2022-02-23 | Unannounced Inspection | No | |
| 2022-02-10 | Unannounced Inspection | Yes | |
| 2022-02-10 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space 1 and 2, McDonald's cups were on the counter. | |||
| 2022-02-10 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. I could not verify time of arrival and departure for each classroom to ensure ratio was being met. | |||
| 2022-02-10 | Violation | 301 | GS 110-91(7);.0713(a-e) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.Based on staff interviews on February 8, 2022, there were twenty-two (22) children, two years of age, with 2 staff members. On January 31, 2022, there were seventeen (17) children, one year of age, with two staff members.In space 9 twenty (20) two-year-old children were with two (2) teachers, however two (2) three-year-old children were sent in from the playground to use the bathroom, which made twenty-two (22) children with two teachers. | |||
| 2022-02-10 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. In space 2,one (1) infant teacher was observed on her phone while sitting on the floor, she was on her phone approximately 2 minutes, until the director went in to verify, she was texting. In space 9 a child climbed on top of the play refrigerator, to look out the window. The child stood on top of the refrigerator for about 1 minute before climbing down. The teachers did not see the child. | |||
| 2022-02-10 | Violation | 531 | 10A NCAC 09 .0902(b) |
| Bottles were propped. One (1) infant was laying on the floor with a bottle propped. | |||
| 2022-02-10 | Violation | 541 | .0902(a) |
| The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 2 a feeding schedule was not signed by the parent. | |||
| 2022-02-10 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair.In space 9 there are two places where paint is peeling. | |||
| 2022-02-10 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation for one infant had not been written on the Safe Sleep Charts. In space 2 four (4) infants were in cribs sleeping and no documentation was on the safe sleep chart. | |||
| 2022-02-10 | Violation | 1041 | G.S. 110-90.2(b) |
| Prior to employment a Criminal Background Check was not completed. A staff member that was counted in ratio did not have a CBC prior to being counted in the ratio. | |||
| 2022-02-10 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. A staff member that was counted in ratio did not have a file for review. | |||
| 2022-02-10 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility.A staff member that was counted in ratio did not have a qualification letter on file. | |||
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