Four Star Center License
✓ Licensed
Quest At Balls Creek Elementary
Newton, NC
· Catawba County
2620 BALLS CREEK ROAD,
Newton, NC 28658
Quick Facts
Capacity
99 children
Age Range
5 through 12
Subsidized Program
Participates
State Rating
4
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Licensed Four Star Center License
Active License
License Number
18000512
License Holder
CATAWBA COUNTY SCHOOLS
License Issued
Apr 25, 2018
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - Age range extended to 14 yrs. old. Group size reduced by 1; Playground does not meet Child Care Safety Standards.
Reviews
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About the Provider
QUEST AT BALLS CREEK ELEMENTARY is a Four Star Center License in NEWTON NC, with a maximum capacity of 99 children. This child care center helps with children in the age range of 5 through 12. The provider also participates in a subsidized child care program.
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-03-26 | Announced Inspection | No | |
| 2025-12-09 | Unannounced Inspection | No | 1125-144L |
| 2025-11-05 | Unannounced Inspection | Yes | |
| 2025-11-05 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Today one (1) emergency medication (epinephrine injection, usp auto injector .15mg) has a discard after date of 10/8/2025. | |||
| 2025-11-05 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One (1) staff member with a hire date of 12/4/23, did not have documentation of completing the annual Emergency Medical Care (EMC) Plan during today’s visit. | |||
| 2025-11-05 | Violation | 1054 | 10A NCAC 09 .1106(a) |
| Documentation of staff's on-going training was not on file and/or was not current. One (1) staff member with a hire date of 12/4/23, did not have documentation of ongoing training available for review during today’s visit. | |||
| 2025-11-05 | Violation | 1825 | .0607(f) |
| All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. One (1) staff member with a hire date of 12/4/23, did not have documentation for completing the annual review of the facilities Emergency Preparedness and Response (EPR) plan during today’s visit. | |||
| 2025-05-01 | Unannounced Inspection | No | |
| 2024-12-19 | Unannounced Inspection | No | |
| 2024-04-08 | Unannounced Inspection | Yes | |
| 2024-04-08 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. There were 2 medication permission to administer forms that provide standing orders for up to six months did not have the effective to and from dates on the form. | |||
| 2024-01-17 | Unannounced Inspection | Yes | |
| 2024-01-17 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. In space 403 the activity plan that was posted was not current, it was dated December 18-21, 2023. | |||
| 2024-01-17 | Violation | 844 | .0803(2)(a) |
| Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Two of the diabetic medications were not in the original packaging. | |||
| 2024-01-17 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The current EPR Plan was dated May 24, 2022, and had not been updated as changes occurred. | |||
| 2024-01-17 | Violation | 1879 | 10A NCAC 09 .0803(2)(b)(i-v) |
| Prescribed medicines, that are pharmaceutical samples, was not stored in the manufacturers original packaging, was not labeled with the child's name, and/or written instructions did not include the required information. Two diabetic medications were not labeled with the child’s name. | |||
| 2023-04-19 | Unannounced Inspection | Yes | |
| 2023-04-19 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One employee did not complete the required number of on-going annually. | |||
| 2023-04-19 | Violation | 1301 | GS 110-91(9) |
| Center did not maintain a record of daily attendance. The last recorded daily attendance was completed on April 5, 2023. | |||
| 2023-02-14 | Unannounced Inspection | Yes | |
| 2023-02-14 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Children are not signed out indicating their times of departure when they go to class each day. | |||
| 2023-02-14 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Three bottles of liquid hand sanitizer was on a cabinet lower than five vertical feet from the floor. In an unlocked cabinet bulk hand soap, and Vomit Control chemicals were accessible to the children in care. | |||
| 2022-05-26 | Unannounced Inspection | No | |
| 2022-05-18 | Unannounced Inspection | Yes | |
| 2022-05-18 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times for children attending the Before School Care program were not been recorded for May 18, 2022. | |||
| 2022-05-18 | Violation | 323 | 10A NCAC 09 .1403(h)(1-3) |
| Prior to supervising children on an aquatic activity, and annually, staff did not sign and date a statement that they had reviewed the center's policies on aquatic activities. One (1) staff member, KN with a date of employment of 03/01/2020, did not have a signed and dated aquatic policy acknowledgement statement in the staff file. | |||
| 2022-05-18 | Violation | 837 | .0802(a)(1)(A-B); |
| The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The person listed as the alternate on the Emergency Medical Care (EMC) Plan dated 04/25/2022 was no longer employed and therefore was not able to be on-site and carry out the EMC plan in the absence of the person responsible. | |||
| 2022-05-18 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. One (1) permission to administer form was not on file for one (1) emergency prescription medication on-site at the facility. | |||
| 2022-05-18 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) emergency prescription medication had 'discard after 04/01/2022' indicated on the original pharmaceutical label but the prescription medication had not been returned to the parent or discarded after 72 hours. | |||
| 2022-05-18 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One (1) staff member, KN with a date of employment of 03/01/2020, did not have documentation in the staff file of having reviewed the Emergency Medical Care (EMC) Plan for this facility site. | |||
| 2022-05-18 | Violation | 1424 | .2506(d)(1-3) |
| School-aged children were not adequately supervised. Three (3) school-aged children ranging in age from six (6) years to eight (8) years including one (1) child with limited verbal skills were left unattended in the upper gym during transition from the upper gym to the lower gym. One (1) school-aged child six (6) years of age with limited verbal skills left the group and the staff member's direct line of vision and hearing during the transition from indoors to the outdoor playground. | |||
| 2022-05-18 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. One (1) staff member ate a Moon-Pie in front of the students which sparked a conversation between the students and the staff regarding healthy eating habits. | |||
| 2022-05-18 | Violation | 1812 | .0607(c) |
| The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The School Risk Management (SRM) Plan was not available for review during today's visit and the Program Coordinator did not know the location of the SRM Plan. | |||
| 2022-05-18 | Violation | 1825 | .0607(f) |
| All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Two (2) staff members, PM with a date of employment of 07/16/2020 and KN with a date of employment of 03/01/2020, did not have documentation in the staff files of having reviewed the School Risk Management (SRM) Plan for this facility site. | |||
| 2022-05-18 | Violation | 1826 | .0607(g) |
| Substitutes and volunteers counted in ratio were not informed of the center's EPR Plan and its location. Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. One (1) substitute staff member (AJ) with a date of employment of 03/06/2019 did not have documentation in the staff file of having been informed of the School Risk Management (SRM) Plan for this facility site and its location at the site. | |||
| 2022-05-18 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member, KN with a date of employment of 03/01/2020, did not have a certification of completion for Recognizing and Responding to Suspicions of Child Maltreatment training in the staff file. | |||
| 2022-05-18 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. Two (2) staff members, PM with a date of employment of 07/16/2020 and KN with a date of employment of 03/01/2020, did not have copies of the completed health and safety training certificates in the staff files for review and verification during today's visit. | |||
| 2022-05-18 | Violation | 1921 | .2510(j) |
| Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. One staff member, KN with a date of employment of 03/01/2020, did not have documentation in the staff file of having completed BSAC training. | |||
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