Penny Lane Child Care Center
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Reviews
My son went here for a little over a year and here are some of the concerns I had:
1) Almost everyday I picked up my child there was only one teacher in the room with several kids and they are ALWAYS texting, FaceTiming, or talking on the phone. There were several occasions where I picked up my son and walked out the door with him without the teacher ever looking up from her phone to see that I had left with him.
2) There were several times during pick up/drop off that I would hear the teachers screaming at the kids. Over the year I heard things like “Why are you like this?!” “Why don’t you listen to me!” And just a few weeks ago I walked in to the owner yelling “I can’t stand you two!”.
3) There is a lock on the front door where you have to type in a pin # to enter the building. They are automatic sliding doors. When leaving the building you just walk up and they open automatically. It is super easy for a child to walk up to the door, have it automatically open, and for the child to wonder outside.
4) There was a time when I picked up my son and he had a big red bite mark on his arm. The teacher didn’t say anything about it so I went back into the daycare to ask about it. They said another kid bite him but they forgot to write an accident report. It was never mentioned to me.
Anytime a family member would pick up my son for me they had the same observations. Just some things to consider.
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About the Provider
Hours of Operation
- Monday7:00 AM - 5:30 PM
- Tuesday7:00 AM - 5:30 PM
- Wednesday7:00 AM - 5:30 PM
- Thursday7:00 AM - 5:30 PM
- Friday7:00 AM - 5:30 PM
- Saturday 8:00 AM - 4:30 PM
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Visit/Complaint Date | Type | Details |
|---|---|---|
| 2026-05-22 | Facility Visit | 100.109.1.a - The following persons shall be required to have their background reviewed through an Arkansas Child Maltreatment Central Registry Check. Prospective employees who have not lived in the State of Arkansas during the preceding five (5) years will be subject to current federal guidelines regarding conducting a child maltreatment background check in any states where they resided during the past five (5) years.Each applicant to own or operate a child care facility At application and every two (2) years thereafter |
| 2026-05-22 | Facility Visit | 100.109.1.b - The following persons shall be required to have their background reviewed through an Arkansas Child Maltreatment Central Registry Check. Prospective employees who have not lived in the State of Arkansas during the preceding five (5) years will be subject to current federal guidelines regarding conducting a child maltreatment background check in any states where they resided during the past five (5) years.Staff members and applicants for employment in a Prior to employment and every two (2) years child care facility thereafter |
| 2026-05-22 | Facility Visit | 100.110.1.b - The following persons shall apply to the Identification Bureau of the Arkansas State Police for a nationwide criminal record check, to be conducted by the Federal Bureau of Investigation (FBI), which shall include a fingerprint check: (The individual is responsible for the cost of a nationwide check. Each request must be accompanied by a check or money order made out to the Arkansas State Police.) Fingerprints submitted will be used to check the criminal history records of the FBI. Individuals with results showing a prohibited offense shall be advised to contact the Licensing Unit for procedures to obtain the results and for procedures to update or make corrections to the record of their individual history.Direct care staff or staff with routine contact with children Prior to employment and every five (5) years thereafter |
| 2026-05-22 | Facility Visit | 300.306.4.01 - All new staff, including volunteers who are counted in the ratios, shall receive the following orientation within three (3) months of employment (and every three (3) years thereafter) and shall not be left alone with children until this is completed.Introduction (eight (8) clock hours) a. Proper supervision of children; b. Behavioral guidance practices; c. Safe sleep practices for infants; d. Shaken baby syndrome; which includes prevention (Carter’s Law, Act 1208); e. Appropriately responding to a crying or fussy infant or child; f. Emergency procedures in the event of severe weather, or fire, including evacuation procedures and routes, and location and use of fire extinguishers; g. Mandated reporter training; h. Administering medication; i. Caring for children with special needs or care plans; j. Transportation and car seat safety; k. Policies regarding release of children to authorized individuals; l. Prevention and control of infectious diseases; m. Building and physical premises safety, including the identification of, and protection from, hazards, bodies of water, and vehicular traffic; n. Nutrition and physical activities; o. Prevention and response to food sensitivities and allergic reactions; p. Basic child development; and q. The handling and storage of hazardous materials and the appropriate disposal of bio contaminants. See Division website for a list of courses, that the Division maintains contracts for, which meet the above requirements. |
| 2025-11-13 | Facility Complaint | 300.301.2.b - The following staff child ratios shall be maintained: Ages of Children Number of Staff Number of ChildrenAges of Children: 18 months – 36 months Number of Staff: 1 Number of Children: 8 |
| 2025-11-13 | Facility Complaint | 300.301.2.c - The following staff child ratios shall be maintained: Ages of Children Number of Staff Number of ChildrenAges of Children: 2 ½ - 3 years Number of Staff: 1 Number of Children: 12 |
| 2025-11-13 | Facility Visit | - - No Violations Cited |
| 2025-11-13 | Facility Visit | 300.301.2.b - The following staff child ratios shall be maintained: Ages of Children Number of Staff Number of ChildrenAges of Children: 18 months – 36 months Number of Staff: 1 Number of Children: 8 |
| 2025-11-13 | Facility Visit | 300.301.2.c - The following staff child ratios shall be maintained: Ages of Children Number of Staff Number of ChildrenAges of Children: 2 ½ - 3 years Number of Staff: 1 Number of Children: 12 |
| 2023-09-21 | Facility Visit | No Violations Cited |
| 2023-06-01 | Facility Visit | No Violations Cited |
| 2023-05-23 | Facility Visit | No Violations Cited |
| 2023-03-30 | Facility Visit | No Violations Cited |
| 2022-11-04 | Facility Visit | No Violations Cited |
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