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Family Child Care ✓ Licensed

Nurturing You Learning Center

Philadelphia, PA · Philadelphia County
Addison St, Philadelphia, PA 19143
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Quick Facts

Capacity
6 children
Languages
English, English
Subsidized Program
Participates
State Rating
2

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Contact Information

📞 (215) 471-1984
Addison St
Philadelphia, PA 19143
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✓ Licensed Family Child Care
Active License
License Number
CER-00243458
License Issued
Aug 15, 2025
Expired
Aug 15, 2026
Issued By
Pennsylvania Department of Education and Public Welfare
District Office
Early Learning Resource Center for Region 22

Reviews

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About the Provider

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NURTURING YOU LEARNING CENTER is a Family Child Care in PHILADELPHIA PA, with a maximum capacity of 6 children. It is open Monday - Friday, 7:30 AM - 6:45 PM; Saturday - Sunday, 7:00 AM - 7:00 PM. The provider also participates in a subsidized child care program.

Hours of Operation

  • Monday7:30 AM - 6:45 PM
  • Tuesday7:30 AM - 6:45 PM
  • Wednesday7:30 AM - 6:45 PM
  • Thursday7:30 AM - 6:45 PM
  • Friday7:30 AM - 6:45 PM
  • Saturday 7:00 AM - 7:00 PM
  • Sunday 7:00 AM - 7:00 PM

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Inspection Date Reason Description Status
2025-08-05 Renewal 3290.117(c) - Vet's certificate required Compliant - Finalized

Regulation: 3290.117(c)

Description: Vet's certificate required

Noncompliance Area: During the renewal inspection conducted 8/5/25, a dog was observed in the facility. Upon request a veterinarian's certificate or current rabies immunization record was not available for review.

Correction Required: A veterinarian's certificate of current rabies immunization is required for a cat or dog at the facility. The certificate shall be on file when the cat or dog is present.

Provider Response: (Contact the State Licensing Office for more information.)
Dog records will be obtained and kept on file.
2025-08-05 Renewal 3290.123(b)/3290.182(8) - Parent receives original/Copy of initial and subsequent agreements. Parent receives original. Compliant - Finalized

Regulation: 3290.123(b)/3290.182(8)

Description: Parent receives original/Copy of initial and subsequent agreements. Parent receives original.

Noncompliance Area: During the renewal inspection conducted 8/5/25, the agreements reviewed for child #1, #2 and #3 were the original copies.

Correction Required: A parent shall receive the original agreement. The facility shall retain a copy of the agreement. A child's record must contain a copy of the initial agreement and subsequent written agreements between the parent and the operator. The parent receives the original agreement.

Provider Response: (Contact the State Licensing Office for more information.)
Copy agreements; retain copy & give original to family.
2025-08-05 Renewal 3290.124(e)/3290.181(c) - Updated every 6 months/Emergency info/agreement updated 6 mos Compliant - Finalized

Regulation: 3290.124(e)/3290.181(c)

Description: Updated every 6 months/Emergency info/agreement updated 6 mos

Noncompliance Area: During the renewal inspection conducted 8/5/25, the emergency contact and agreement reviewed for child #1 and #2 were not updated within a six-month period. Last dated 8/7/2024.

Correction Required: The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information. A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.

Provider Response: (Contact the State Licensing Office for more information.)
Obtain updated dates on records signed by parent on 8/4/25
2025-08-05 Renewal 3290.131(d)(7) - Free from contagious/communicable disease Compliant - Finalized

Regulation: 3290.131(d)(7)

Description: Free from contagious/communicable disease

Noncompliance Area: During the renewal inspection conducted 8/5/25, the health assessments reviewed for child #1, #2 and #3 did not include a statement that the child is able to participate in childcare and appears to be free from contagious or communicable disease.

Correction Required: A health report shall include a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.

Provider Response: (Contact the State Licensing Office for more information.)
Request updated statement from children's physicians to include missing information.
2025-08-05 Renewal 3290.151(a)(2)/3290.192(2) - 12 months prior to service and every 24 months thereafter/Health assessment, TB test Compliant - Finalized

Regulation: 3290.151(a)(2)/3290.192(2)

Description: 12 months prior to service and every 24 months thereafter/Health assessment, TB test

Noncompliance Area: During the renewal inspection conducted 8/5/25, the health assessment reviewed for staff #1 was not updated within a 24-month period. Last dated 9/15/2021.

Correction Required: A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Provider Response: (Contact the State Licensing Office for more information.)
Obtain updated health assessment
2025-08-05 Renewal 3290.18 - General Health and Safety Compliant - Finalized

Regulation: 3290.18

Description: General Health and Safety

Noncompliance Area: During the renewal inspection conducted 8/5/25, upon entering into the basement childcare space there was a large saw tool at the top of the stairway accessible to children.

Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
Saw was removed from stairway.
2025-08-05 Renewal 3290.75(a) - No peeling paint or plaster Compliant - Finalized

Regulation: 3290.75(a)

Description: No peeling paint or plaster

Noncompliance Area: During the renewal inspection conducted 8/5/25, chip paint was observed on the light blue wall coming down the stairway, entering into the basement.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
Peeled paint fixed.
2025-08-05 Renewal 3290.91(a) - Stairs, exits, etc. unobstructed Compliant - Finalized

Regulation: 3290.91(a)

Description: Stairs, exits, etc. unobstructed

Noncompliance Area: During the renewal inspection conducted 8/5/25, the stairway to enter into the basement childcare space was blocked with a vacuum, saw, shoes, duffle bag and a box. The back door exit in the basement was blocked with a crate of cement.

Correction Required: Stairways, hallways, exits from rooms, exits from the facility and other means of egress serving as an exit shall be unobstructed.

Provider Response: (Contact the State Licensing Office for more information.)
Removed items obstructing stairwell & exits.
2025-08-05 Renewal 3290.92(a)/3290.92(c) - Portable space heaters/Manufacturer's instructions Compliant - Finalized

Regulation: 3290.92(a)/3290.92(c)

Description: Portable space heaters/Manufacturer's instructions

Noncompliance Area: During the renewal inspection conducted 8/5/25, A portable space heater was observed in the children's bathroom. upon request there was no manufacturer instructions available for review.

Correction Required: Portable space heaters, if allowed by local ordinance, may be used while children are in care, if the units are used in accordance with the manufacturer's operating instructions. The manufacturer's instructions for use shall be kept in an accessible area in the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Heater was removed from childcare space and placed in storage without access to children.
2025-06-10 Allocated Unannounced Monitoring Allocated Unannounced Monitoring Compliant - Finalized
2024-08-06 Renewal 3290.24(d) - Emergency plan Compliant - Finalized

Regulation: 3290.24(d)

Description: Emergency plan

Noncompliance Area: During the renewal inspection the cert rep observed the last emergency drill was conducted on 7/5/2023.

Correction Required: Emergency drills shall be conducted annually. Annual emergency drills shall be documented and on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Operator will conduct an emergency drill.
2024-08-06 Renewal 3290.24(g) - Emergency plan Compliant - Finalized

Regulation: 3290.24(g)

Description: Emergency plan

Noncompliance Area: During the renewal inspection the cert rep observed a copy of the emergency plan was not sent to the local municipality and to the county emergency management agency.

Correction Required: The operator shall send a copy of the emergency plan and subsequent plan updates to the local municipality and to the county emergency management agency.

Provider Response: (Contact the State Licensing Office for more information.)
Operator will send a copy of the emergency plan to the local municipality and to the county emergency management agency.
2024-08-06 Renewal 3290.31(f) - Age and training Compliant - Finalized

Regulation: 3290.31(f)

Description: Age and training

Noncompliance Area: During the renewal inspection staff #1 did not have 12 clock hours of childcare training on file.

Correction Required: A staff person shall obtain an annual minimum of 12 clock hours of child care training.

Provider Response: (Contact the State Licensing Office for more information.)
Operator will obtain 12 clock hours of childcare training.
2024-08-06 Renewal 3290.94(a)(1) - Every 60 days Compliant - Finalized

Regulation: 3290.94(a)(1)

Description: Every 60 days

Noncompliance Area: During the renewal inspection cert rep observed the fire drill was not conducted at least once every 60 days.

Correction Required: The operator or designated staff person who is responsible for compliance with this chapter shall conduct fire drills and ensure that fire drills are conducted at least once every 60 days.

Provider Response: (Contact the State Licensing Office for more information.)
Operator will conduct a fire drill.
2024-08-06 Renewal 3290.94(a)(9) - Written record Compliant - Finalized

Regulation: 3290.94(a)(9)

Description: Written record

Noncompliance Area: During the renewal inspection the fire alarm system was not interconnected and OSHA approved.

Correction Required: The operator or designated staff person who is responsible for compliance with this chapter shall conduct fire drills and ensure that a written record is maintained on file at the facility indicating the specific time of day of the drill, the hypothetical location of the fire, the evacuation time, and the names of the facility persons and the number of children who participate in the fire drill.

Provider Response: (Contact the State Licensing Office for more information.)
Operator will purchase an interconnected fire alarm system that is approved with OSHA.
2023-05-31 Renewal Renewal Compliant - Finalized
2022-07-28 Renewal Renewal Compliant - Finalized
2019-10-24 Renewal 3290.124(b)(6) - Insurance coverage information Compliant - Finalized

Noncompliance Area: During renewal inspection on 10/24/19, while reviewing children's files - Child # 2 whose enrollment date 7//31/19 emergency contact did not provide insurance and policy information - Child # 3 whose enrollment date 5/28/19 emergency contact did not include policy number

Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.

Provider Response: (Contact the State Licensing Office for more information.)
Facility owner will have parents provide insurance and policy information. Going forward, all emergency contacts will be completed in its entirety at all times
2019-10-24 Renewal 3290.64(a) - Locked or inaccessible - in original container Compliant - Finalized

Noncompliance Area: During renewal inspection on 10/24/19, there were toxic materials such as Lysol under the bathroom cabinet in the childcare space, that was accessible to children

Correction Required: Cleaning materials and other toxic materials shall be stored in an original labeled container or in a container that specifies the content. Toxics shall be kept in a locked area or in an area inaccessible to children, and shall be stored away from food, food preparation areas and child care spaces.

Provider Response: (Contact the State Licensing Office for more information.)
Toxic materials were removed from under the bathroom cabinet and placed in a locked cabinet . Facility owner will ensure that Toxics shall be kept in a locked area or in an area inaccessible to children, and shall be stored away from food, food preparation areas and child care spaces at all times
2018-11-19 Unannounced Monitoring 3290.151(a)/3290.192(2) - Within 3 months, then 12 months/Health assessment, TB test Compliant - Finalized

Noncompliance Area: During unannounced monitoring on 11/19/18, Staff # 1 whose hire date 11/13/18 did not have documentation of health assessment and TB in file

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment on file at the facility.A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Provider Response: (Contact the State Licensing Office for more information.)
Employee will schedule doctor's appointment and obtain health assessment and TB test. She will return the complete form immediately following appointment. Moving forward, employees will be given staff health assessment and not permitted to begin employment until form is completed & submitted.
2018-11-19 Unannounced Monitoring 3290.32(a)/3290.192(3) - Comply with CPSL/CPSL information Compliant - Finalized

Noncompliance Area: During unannounced monitoring on 11/19/18, Staff # 1 whose hire date 11/13/18 did not have documentation of receipts in file to show clearances were applied for

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). SAFETY PLAN: The operator is required to submit to the Children and Youth Agency a plan of supervision or alternate arrangement as required by the Child Protective Services Law. LACKING REQUIRED HIRING DOCUMENTS: Facility Person # -- may not work in a child care position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #--- may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Receipts for clearances will be obtained and placed into employees file. In the future, employer will make sure to obtain receipts used to purchase clearances and place in employee file until clearances are returned.
2018-10-25 Renewal 3290.105(a) - Clean, age appropriate Compliant - Finalized

Noncompliance Area: During renewal inspection on 10/25/18, the pack n play used for the infant was not labelled

Correction Required: Individual, clean, age-appropriate rest equipment shall be provided for preschool, toddler and infant children as agreed between the child's parent and the operator. The rest equipment shall be labeled for the use of a specific child and used only by the specified child.

Provider Response: (Contact the State Licensing Office for more information.)
Facility owner labelled the pack n play for the infant. Facility owner will ensure that all rest equipment is labelled with each child's name at all times
2018-10-25 Renewal 3290.112 - Infant/Toddler Stimulation Compliant - Finalized

Noncompliance Area: During renewal inspection on 10/25/18 Cert Rep observed that Facility owner had an infant who spent majority of the time sitting in an infant chair while working with the older children

Correction Required: Infants and toddlers shall be provided stimulation by being held, rocked, talked to, played with and carried.

Provider Response: (Contact the State Licensing Office for more information.)
I will develop a schedule that includes activities in which the infant can be provided with stimulation and interaction with myself and other children.
2018-10-25 Renewal 3290.131(d)(1) - Child's health history Compliant - Finalized

Noncompliance Area: During renewal inspection 10/25/18 while reviewing children's file, Child # 4 and Child # 5 had a health assessment , but did not have a health form in file

Correction Required: A health report shall include a review of the child's health history.

Provider Response: (Contact the State Licensing Office for more information.)
Parent's were given a health assessment form and given a return due date of 11/9/18. Facility owner will review children's files periodically to ensure all paperwork including health assessments are current at all times
2018-10-25 Renewal 3290.166(4) - Bottles labeled Compliant - Finalized

Noncompliance Area: During renewal inspection on 10/25/18, the infant's bottle was not labelled.

Correction Required: Disposable nursers and bottles shall be labeled with the child's name.

Provider Response: (Contact the State Licensing Office for more information.)
Facility owner labelled the infant's bottle. Facility owner will ensure all the bottles are labelled at all times
2018-10-25 Renewal 3290.24(a)(2) - Evacuation Compliant - Finalized

Noncompliance Area: During renewal inspection on 10/25/18, the facility's emergency plan did not provide a shelter away location from the facility

Correction Required: The facility shall have an emergency plan that provides for evacuation of children from the facility building and evacuation of children to a location away from the facility premises. The evacuation routes and evacuation plans to exit the building may be the same as those required by 3290.94 (f) and (g) (relating to fire drills).

Provider Response: (Contact the State Licensing Office for more information.)
I will find a location that I can take the children in case of an emergency and update the plan to include this location. Facility owner will ensure that the facility's emergency plan includes a shelter away location from the facility
2018-10-25 Renewal 3290.24(a)(3)/3290.24(a)(4) - Contact when arises/Contact when ended Compliant - Finalized

Noncompliance Area: During renewal inspection on 10/25/18, the facility''s emergency plan did not provide a method of contacting parents at the onset of the emergency, and at the end of the emergency

Correction Required: The facility shall have an emergency plan that provides for a method for facility persons to contact parents as soon as reasonably possible when an emergency situation arises. The facility shall have an emergency plan that provides for a method for facility persons to inform parents that the emergency has ended and to provide instruction as to how parents can safely be reunited with their children.

Provider Response: (Contact the State Licensing Office for more information.)
Emergency plan will be updated to specify how parents will be contacted at beginning and end of emergency, and to include address where we will relocate during emergency. facility owner will ensure that the facility's emergency plan includes a method of contacting parents at all times
2018-10-25 Renewal 3290.72 - Emergency Numbers Posted Compliant - Finalized

Noncompliance Area: During renewal inspection on 10/25/18, the facility's emergency numbers did not include the nearest hospital

Correction Required: The telephone number of the nearest hospital, police department, fire department, ambulance and poison control center shall be posted by each telephone in the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Emergency numbers list will be updated to include the phone number of the nearest hospital. Facility owner will ensure that all the emergency numbers are listed at all times
2018-10-25 Renewal 3290.74(a) - Requirements Compliant - Finalized

Noncompliance Area: During renewal inspection on 10/25/18, the facility's outdoor space had toys that were filled with water and needed cleaning

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play area, shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
Toys will be cleaned and water disposed of. Facility owner will ensure that floors, walls, ceilings and other surfaces, including the facility's outdoor play area, shall be kept clean, in good repair and free from visible hazards at all times
2017-11-02 Renewal 3290.123(a)(5) - Designated release persons Compliant - Finalized

Noncompliance Area: During the renewal inspection on 11/2/17, Certification rep did not observe persons designated by a parent to whom the child may be released specified on the financial agreement form for child #2.

Correction Required: An agreement shall specify the persons designated by a parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
I am going to get the required informationfrom parents.
2017-11-02 Renewal 3290.124(b)(3) - Parent home/work address, phone Compliant - Finalized

Noncompliance Area: During the renewal inspection on 11/2/17, Certification rep did not observe work address and telephone numbers of the parents of child #2 documented on the emergency contact form.

Correction Required: Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.

Provider Response: (Contact the State Licensing Office for more information.)
I am going to get the required information from my parents.
2017-11-02 Renewal 3290.124(b)(6) - Insurance coverage information Compliant - Finalized

Noncompliance Area: During the renewal inspection on 11/2/17, Certification rep did not observe the health insurance policy# on the emergency contact form for child #3.

Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.

Provider Response: (Contact the State Licensing Office for more information.)
I am going to get the required information from my parents.
2017-11-02 Renewal 3290.124(b)(7) - Name/address/phone release person Compliant - Finalized

Noncompliance Area: During the renewal inspection on 11/2/17, Certification rep did not observe the address and/or telephone number of the individual designated by the parent to whom the child may be released documented on the emergency contact form for child #1-4.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
I am going to get the required information from my parents.
2017-11-02 Renewal 3290.124(d) - Written emergency plan posted Compliant - Finalized

Noncompliance Area: During the renewal inspection on 11/2/17, Certification rep did not observe a written plan identifying the means of transporting a child to emergency care posted in the facility.

Correction Required: A written plan shall be conspicuously posted which identifies the means of transporting a child to emergency care and the facility staffing provisions in the event of an emergency. The plan must accompany a staff person who leaves the facility on an excursion with children.

Provider Response: (Contact the State Licensing Office for more information.)
The plan will be developed and posted.
2017-11-02 Renewal 3290.124(e)/3290.181(c) - Updated every 6 months/Emergency info/agreement updated 6 mos Compliant - Finalized

Noncompliance Area: During the renewal inspection on 11/2/17, Certification rep did not observe the review of the emergency contact information and the financial agreement being completed in once an 6-month period. The emergency contact information and financial agreement observed in the record of child #1 and4 was done after the 6 month period.

Correction Required: The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the informationA parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.

Provider Response: (Contact the State Licensing Office for more information.)
I am going to be mindful of completing the reviews every 6 months.
2017-11-02 Renewal 3290.133(2) - Written instructions Compliant - Finalized

Noncompliance Area: During the renewal inspection on 11/2/17, Certification rep observed a medication stored at the facility for child #1 for which there were no written instructions for administration.

Correction Required: A staff person shall administer a prescription medication only if written instructions are provided from the individual who prescribed the medicine. Instructions for administration contained on a prescription label are acceptable.

Provider Response: (Contact the State Licensing Office for more information.)
A medication log will be given to the parent to have the child's doctor complete.
2017-11-02 Renewal 3290.133(6) - Written consent Compliant - Finalized

Noncompliance Area: During the renewal inspection on 11/2/17, Certification rep observe medication stored at the facility for child #1 for which there was no written consent from the parent for facility staff to administer.

Correction Required: A parent shall provide written consent for administration of medication or a special diet.

Provider Response: (Contact the State Licensing Office for more information.)
Medication log will be signed by the parent to give permission to administer.
2017-11-02 Renewal 3290.22(a) - Availability Compliant - Finalized

Noncompliance Area: During the renewal inspection on 11/2/17, Certification rep did not observe information for contacting the regional day care office posted.

Correction Required: The facility`s current certificate of registration and a copy of the applicable regulations under which the facility is certified shall be posted in a conspicuous location used by parents, with instructions for contacting the appropriate regional day care office posted at the same location

Provider Response: (Contact the State Licensing Office for more information.)
Regional office information will be posted in the Parent Information Center immediately.
2017-11-02 Renewal 3290.24(a)(4) - Contact when ended Compliant - Finalized

Noncompliance Area: During the renewal inspection on 11/2/17, Certification rep did not observe the method for the operator to inform parents that the emergency has ended and instructions for reuniting with their children documented in the facility's emergency plan.

Correction Required: The facility shall have an emergency plan that provides for a method for facility persons to inform parents that the emergency has ended and to provide instruction as to how parents can safely be reunited with their children.

Provider Response: (Contact the State Licensing Office for more information.)
The emergency plan will be updated to include "parents will be contacted when emergency ends and pick up arrangements will be made".
2017-11-02 Renewal 3290.64(a) - Locked or inaccessible - in original container Compliant - Finalized

Noncompliance Area: During the renewal inspection on 11/2/17, Certification rep observed hand sanitizer sitting on a TV cart, accessible to children.

Correction Required: Cleaning materials and other toxic materials shall be stored in an original labeled container or in a container that specifies the content. Toxics shall be kept in a locked area or in an area inaccessible to children, and shall be stored away from food, food preparation areas and child care spaces.

Provider Response: (Contact the State Licensing Office for more information.)
Hand sanitizer was removed and will be kept on a hire shelf.
2017-11-02 Renewal 3290.75(a) - No peeling paint or plaster Compliant - Finalized

Noncompliance Area: During the renewal inspection on 11/2/17, Certification rep observed damage to the plaster above the light switch in the bathroom.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
I will get the plaster fixed.
2017-11-02 Renewal 3290.94(a) - Developed and posted Compliant - Finalized

Noncompliance Area: During the renewal inspection on 11/2/17, Certification rep did not observe a fire evacuation plan posted in the facility.

Correction Required: Fire evacuation plans shall be developed and posted.

Provider Response: (Contact the State Licensing Office for more information.)
A fire evacuation route will be drawn and hung in the Parent Information Center.

If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

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