Five Star Center License
✓ Licensed
KIDS R KIDS #9 NC
Matthews, NC
· Mecklenburg County
5549 POTTER ROAD,
Matthews, NC 28104
Quick Facts
Capacity
277 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
5
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Contact Information
📞 (704) 821-2005
Licensed Five Star Center License
Active License
License Number
90000284
License Holder
TAG ENRICHMENT, INC.
License Issued
Feb 17, 2020
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - No children on 2nd floor, door to stairs remains locked at all times.
Reviews
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About the Provider
Kids 'R' Kids in Matthews is a school for infants thru pre-kindergarten providing a high standards curriculum that is predicated off of the seven standards of NAEYC (The National Association for the Education of Young Children), and a program that has been accredited by AdvancEd, a national accrediting organization requiring excellence in education for children.
Additional Information:
Four Star Center License
Hours of Operation
- Days of Operation Monday–Friday
- Open HoursMon - Fri: 6:30 am - 6:30 pm
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-08-12 | Unannounced Inspection | Yes | |
| 2026-08-12 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. In group four (4) there was not an authorization for a diaper cream. | |||
| 2026-08-12 | Violation | 1850 | .0604(i) |
| Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. On buses one (1) and two (2) a no-tobacco sign was not posted. | |||
| 2026-02-09 | Unannounced Inspection | No | 0226-034L |
| 2025-11-11 | Announced Inspection | No | |
| 2025-08-26 | Unannounced Inspection | No | |
| 2025-03-26 | Unannounced Inspection | No | |
| 2024-11-20 | Unannounced Inspection | No | 0424-259A |
| 2024-10-23 | Unannounced Inspection | No | 0424-259A |
| 2024-09-11 | Announced Inspection | No | |
| 2024-09-11 | Unannounced Inspection | No | 0424-259A |
| 2024-07-18 | Unannounced Inspection | No | 0424-259A |
| 2024-06-05 | Unannounced Inspection | No | 0424-259A |
| 2024-04-19 | Unannounced Inspection | Yes | 0424-259A |
| 2024-04-19 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. On March 10, 2024, a staff member failed to complete an incident report for an incident that occurred resulting in scratches on a four-year-old child's face. | |||
| 2024-04-19 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. On March 10, 2024, in response to a four-year-old child’s verbal outburst, a staff member moved her hand quickly, in a snatching movement, toward the child’s face, which resulted in the child sustaining scratches on their cheeks, most likely as a result of the staff member’s fingernails. | |||
| 2024-03-13 | Unannounced Inspection | No | |
| 2024-01-11 | Unannounced Inspection | No | 1023-328A |
| 2023-11-02 | Unannounced Inspection | Yes | 1023-328A |
| 2023-11-02 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. On October 26, 2023, a staff member picked up a child, age two, and placed the child down on a mat in a rough manner. | |||
| 2023-09-13 | Unannounced Inspection | Yes | |
| 2023-09-13 | Violation | 523 | .0508(g)(3) |
| The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. In space 550 there was not a daily gross motor activity listed on the activity plan. The NC PRE K didn't include a gross motor activity on the activity plan. These were added during the visit. | |||
| 2023-09-13 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. On several authorizations there were no amounts of diaper cream needing to be applied was not listed on the authorization form. | |||
| 2023-09-13 | Violation | 856 | 10A NCAC 09 .0604(p) |
| The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. There were broken bins on the playground area and they were removed. | |||
| 2023-09-13 | Violation | 1115 | 10A NCAC 09 .1003(c) |
| First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. On bus #4 there was a reported first aid kit but the keys to open the compartment for the reported kit did not work therefore the kit was not accessible. A portable kit was added during the visit. | |||
| 2023-09-13 | Violation | 1123 | 10A NCAC 09 .1002(a) |
| All vehicles used to transport children were not free of hazards. On Bus #4 there was a red plastic box bolted behind the seat of the driver and it had a broken top and the side was broken and jagged. | |||
| 2023-09-13 | Violation | 1124 | 10A NCAC 09 .1003(d) |
| Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Upon review of the transportation binder, it was observed that one child, CM, did not have any emergency information on file and the following students did not have the children's photos on file: AB, AC, NW, CE, MS, DC, AC, CF, JF, KF, OM, AP, SP, DQ, ER, DS, and CW. These were all added during the visit. | |||
| 2023-09-13 | Violation | 1314 | .0802(c)(2) |
| Emergency information did not name child's health care professional. The application under the emergency information section did not have hospitals or their contact numbers listed for the following children: NN, CW, TD, MP, DP, HS, CC, and SU. | |||
| 2023-09-13 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. One child's file, HP, did not have a date on the medical nor was the weight and height of the child completed. | |||
| 2023-09-13 | Violation | 1329 | .0801(a)(1-7) |
| Application for enrollment did not include all required information. The application of the following children's files, CC, JF, SU, MP, DC, OM, MM, Md, CM, ZN, and HS, did not have any updated information regarding any new Medical Action Plans or newly diagnosis medical conditions. There were no listed fears or lack thereof for SC, or NN. | |||
| 2023-09-13 | Violation | 1832 | .0801 (a)(5) |
| Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. There was not updated information on the current applications regarding health care needs and types of responses needed for children who have medical conditions that were identified post original completing of application. | |||
| 2023-06-15 | Unannounced Inspection | No | |
| 2023-04-21 | Unannounced Inspection | No | |
| 2023-04-18 | Unannounced Inspection | Yes | |
| 2023-04-18 | Violation | 614 | 15A NCAC 18A .2821(e) |
| Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. During nap time on March 28, 2023 the children were placed on their assigned mats and the mats were not placed the required 18 inches apart for the first 30 minutes of the rest period. | |||
| 2023-04-18 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental During nap time, on March 29,2023, there was a teacher who was sitting on the floor of Suite 200 with four (4) mats and was attempting to get four (4) one year old children to lay on these mats to rest. The caregiver standing guided the children to their mats and then in a sitting position as she attempted to get the children to stay on the mats so she could pat the backs of the children to assist them in calming down to rest. She was in hands reach of the children and had the mats position all around her. When the children began rolling and getting up the caregiver repeatedly pulled the children back onto their mats by holding their ankles or feet and pulling them back to the mat or taking their forearms and moving them by the arms. The video showed the children were repeatedly placed on their mats and one child was repeatedly turned over to sleep on his tummy. | |||
| 2023-04-18 | Violation | 1246 | GS 110-91(12); .10A NCAC 09 .2806(b) |
| All 5 of the following activity areas were not available daily to each group art/creative play, children's books, blocks/blockbuilding, manipulatives, family living/dramatic play. The NC PRE K classroom had been displaced from their classroom due to a flood in late December and in the relocation process the spaces available on site required them to separate the classroom into two different spaces. There were two NC PRE K Classrooms that were displaced. In the one classroom all required items were accessible. In the other classroom the class had to split into two separate spaces therefore in one area there were five activity areas and in the other space there was no family living/dramatic play area. It was reported that the children switch every other week which doesn't allow all children to have access to all five (5) of the following activity areas making them available daily to all children. | |||
| 2023-02-02 | Unannounced Inspection | No | |
| 2023-01-05 | Unannounced Inspection | No | |
| 2022-10-06 | Unannounced Inspection | No | |
| 2022-09-16 | Unannounced Inspection | Yes | |
| 2022-09-16 | Violation | 1303 | 10A NCAC 09 .0801(a) |
| Application was not signed by the parent. One child, see children's records checklist, did not have parent signature on applications allowed the facility to obtain medical treatment. | |||
| 2022-09-16 | Violation | 1314 | .0802(c)(2) |
| Emergency information did not name child's health care professional. Four (4) children, see children's records checklist, did not have health care professional and/or Hospital preferences and/or phone numbers listed. | |||
| 2022-09-16 | Violation | 1329 | .0801(a)(1-7) |
| Application for enrollment did not include all required information. One (1) child, see children's records checklist, did not have the five (5) questions in the Health Care Need Section completed. | |||
| 2022-09-16 | Violation | 1834 | .0801(b) |
| Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Six (6) children, see children's records checklist, did not have a medical action plan on site or available for review. | |||
| 2022-09-01 | Unannounced Inspection | No | |
| 2022-07-21 | Unannounced Inspection | No | |
| 2022-07-08 | Unannounced Inspection | No | |
| 2022-07-07 | Unannounced Inspection | Yes | |
| 2022-07-07 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. On Wednesday June 29, 2022 one child, 20 months old, was left on the infant/toddler playground from 4:14:14pm-4:30:56 pm alone unattended; therefore not adequately supervised. | |||
| 2022-03-24 | Unannounced Inspection | Yes | |
| 2022-03-24 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On March 17, 2022, a staff member used their foot to hold the bathroom door closed for several seconds while a child, age four (4), was inside and attempting to get out. On several occasions, the same staff member used profanity in the presence of children. | |||
| 2022-03-24 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. On March 17, 2022, a staff member hit a child, age four (4) years of age, across the face with their hand. | |||
| 2022-03-24 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. | |||
| 2022-03-10 | Unannounced Inspection | No | |
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