Five Star Center License
✓ Licensed
Primrose School At Austin Village
Stallings, NC
· Mecklenburg County
5407 POTTER ROAD,
Stallings, NC 28104
Quick Facts
Capacity
190 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Does not participate
State Rating
5
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Contact Information
📞 (704) 821-9300
Licensed Five Star Center License
Active License
License Number
90000397
License Holder
DENNIS CHILD DEVELOPMENT COMPANY
License Issued
Aug 26, 2024
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
Mission
To enable a growing number of individuals to achieve balanced success in learning and life by consistently delivering innovative, high-quality early education and child care services.
To enable a growing number of individuals to achieve balanced success in learning and life by consistently delivering innovative, high-quality early education and child care services.
Additional Information:
Five Star Center License
Hours of Operation
- Days of Operation Monday–Friday
- Open HoursMon - Fri: 6:30 am - 6:30 pm
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-02-11 | Unannounced Inspection | Yes | |
| 2026-02-11 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence)In the space that serves infants, a child's feeding plan was not on site and was sent home with the family to make changes. | |||
| 2026-02-11 | Violation | 892 | .0606(b) |
| The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. In space one (1) and space two (2), serving infant aged children did not have the safe sleep policy posted. | |||
| 2026-02-11 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space eight (8), several diaper creams/ointments permission forms had expired. In space eight (8), more than one half (1/2) of diaper creams/ointments did not have permission to administer forms. | |||
| 2025-07-21 | Unannounced Inspection | No | |
| 2025-07-03 | Unannounced Inspection | No | |
| 2025-05-30 | Unannounced Inspection | No | 0525-336L |
| 2025-05-22 | Unannounced Inspection | No | 0525-200L |
| 2025-05-20 | Unannounced Inspection | Yes | 0525-200L |
| 2025-05-20 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. One (1) child in the room that serves toddlers left the room when a teacher opened an outside door and was left unsupervised on the outdoor play area for approximately five (5) to (6) minutes. | |||
| 2025-05-06 | Unannounced Inspection | No | 0525-012L |
| 2025-05-06 | Unannounced Inspection | Yes | |
| 2025-05-06 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. In each of the classrooms the activity plan was not current for the group of children it serves. | |||
| 2025-05-06 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. V.S. did have a letter but it was not on file. | |||
| 2025-03-25 | Unannounced Inspection | No | 0325-250L |
| 2025-03-20 | Unannounced Inspection | Yes | 0325-250L |
| 2025-03-20 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. A staff member left seven (7) two year old (2) children alone in a classroom. | |||
| 2025-02-18 | Unannounced Inspection | Yes | |
| 2025-02-18 | Violation | 842 | 10A NCAC 09 .0803(1)(a & b) |
| A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. A child has a prescription diaper cream that is being administered without written permission and instructions form the parent and authorized health professional. | |||
| 2025-02-18 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff member's S.M, C.C, and M.S did not have a medical report on file. | |||
| 2025-02-18 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff member's L.H, M.S, C.C, and S.M did not have documentation of a current passing TB test or screening on file. | |||
| 2025-02-18 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member M.S, did not have a health questionnaire on file. | |||
| 2025-02-18 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member's L.H, M.C, and C.C did not have Emergency Information form on file on or before the first day of work. | |||
| 2025-02-18 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. Staff member B.A's file was not available for review. | |||
| 2025-02-18 | Violation | 1320 | GS 110-91(1);.0302(d)(2); .0304(g) |
| Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A child's application did not have medical information was not in the child's file for review. | |||
| 2025-02-18 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. A child's file did not contain the required medical exam or health assessment within the required timeline. | |||
| 2025-02-18 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member's B.K, C.C, N.M, K.C, M.S, M.R, L.H, J.B, and S. W. did not have signed acknowledgement of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy in staff files. | |||
| 2025-02-18 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member A.D. did not completed the required training within the ninety (90) day timeline. | |||
| 2025-02-18 | Violation | 1908 | .0608(b)(1-6) |
| A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A child's file did not have a parent signature acknowledging the receipt and explanation of the Prevention of the Shaken Baby Syndrome and Abusive Head Trauma policy. | |||
| 2025-01-24 | Unannounced Inspection | Yes | 0125-227A |
| 2025-01-24 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On January 17, 2025, a staff member used explicit language and yelled in front of a classroom of two-year-old children. | |||
| 2025-01-23 | Unannounced Inspection | No | 1024-128A |
| 2024-11-26 | Unannounced Inspection | No | 1024-128A |
| 2024-10-11 | Unannounced Inspection | No | 1024-128A |
| 2024-07-30 | Unannounced Inspection | Yes | 0724-312L |
| 2024-07-30 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the adult bathroom there was a cabinet, although had a lock was not locked, with a aerosol air freshener. It was placed in locked storage during the visit. | |||
| 2024-02-27 | Unannounced Inspection | Yes | |
| 2024-02-27 | Violation | 846 | 10A NCAC 09 .0803(4) |
| Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In the room serving one (1) and two (2) year old children that did not have correct authorization for topical creams for four (4) children. | |||
| 2024-02-27 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In the room that serves one (1) and two (2) year old children there were three (3) expired medication authorizations. In the room that serves two (2) and three (3) year old children there were several authorizations for medications that were expired or in the wrong room | |||
| 2024-02-27 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff member L.E. did not have a medical report on file. | |||
| 2024-02-27 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff member L.E. did not have a TB test or screening on file. | |||
| 2024-02-27 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member J.T. did not have a health questionnaire on file. | |||
| 2024-02-27 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member J.T. did not have an updated Emergency Information form on file. | |||
| 2024-02-27 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff members E.M., H.B, and L.E. did not have at least sixteen (16) hours of orientation on file. | |||
| 2024-02-27 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Staff members E.M., H.B, and L.E. did not have documentation on file for their first weeks of orientation. | |||
| 2024-02-27 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. Staff member H.B. did not have a qualifying letter on file, but was able to print her current letter and placed it in her file. | |||
| 2024-02-27 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no shelter in place or lockdown drill documentation on file for the year of 2023 or the current year. | |||
| 2024-02-27 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In the room that serves preschool age children, the medication authorization was not on file therefore did not meet the standing authorization to administer the medication if/when needed. | |||
| 2024-02-27 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member L.E. did not have a record of Recognizing and Responding to Suspicions of Child Maltreatment in her file. | |||
| 2024-01-23 | Unannounced Inspection | No | 1024-128A |
| 2023-10-16 | Unannounced Inspection | Yes | |
| 2023-10-16 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #7 (seven) 2 (two) outlets were not covered. | |||
| 2023-10-16 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #8 (eight), there were several hazardous cleaning solutions left in an unlocked cabinet within reach of children in the room. | |||
| 2023-10-16 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space two (#2) there were plastic bags hanging within reach of the children in the classroom | |||
| 2023-10-16 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. F.T. did not have a medical report on file prior to employment. | |||
| 2023-10-16 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. F.T. does have a qualifying letter permitting her to work but it was not able to view at the visit. | |||
| 2023-10-16 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #6 (six) and space #5 (five) there were epi pens for emergency use without medical administration logs present and medical permission slips for administration did not contain complete information/instructions for use. | |||
| 2023-09-20 | Unannounced Inspection | No | 0823-434L |
| 2023-09-19 | Unannounced Inspection | Yes | 0923-110L |
| 2023-09-19 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. The facility had not completed the monthly fire drills for June, July, and August 2023. | |||
| 2023-09-19 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Per administrators report and observation of staff files the staff have not complete the required number of hours of on-going training according to their education and experience. Although the training was in process it was not completed within the required time frame. | |||
| 2023-09-06 | Unannounced Inspection | Yes | |
| 2023-09-06 | Violation | 301 | GS 110-91(7);.0713(a-e) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. During today's observation the children from Space 4 had been combined with the children in Space 3 making a total of 25 children. The space capacity for the room was 27 but the youngest child in care in the space was four years old therefore the group size was no more than 25 children. | |||
| 2023-09-06 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. Per staff persons who observed the incident report one staff person, BM, failed to properly supervise children and left one child unattended in at bathroom for approximately 15 minutes and took the other children outside to the outdoor learning environment. This was reported by the staff person who stated that she opened the playground door and the child who had been in the bathroom in the adjoining classroom who was trying to join the classroom and she reported both groups of children had been on the playground for about 15 minutes. | |||
| 2023-09-06 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Per teacher who observed the incidents report, one staff person, BP, lifted a child onto the diaper changing table aggressively bumping the child's head on the changing table surface. Per five (5) of the eight (8) interviewed staff persons one staff, BP, repeatedly said derogatory or inappropriate remarks about children or children's family. | |||
| 2023-05-10 | Announced Inspection | No | |
| 2023-03-07 | Unannounced Inspection | Yes | |
| 2023-03-07 | Violation | 468 | .0510(d)(1) |
| When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In three (3) of the classrooms where children 30 months to 4 years old were located the language centers only had two types of materials, books and stuffed animals, instead of the required three types of materials. | |||
| 2023-03-07 | Violation | 523 | .0508(g)(3) |
| The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. None of the activity plans had a daily gross motor activity listed that the children could participate in either indoors or outdoors. | |||
| 2023-03-07 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the kitchen there was a aerosol can of Pam in a cabinet but the cabinet was not locked. During the visit the cabinet was locked therefore correcting the violation. | |||
| 2023-03-07 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Of the fifteen (15) staff files reviewed three (3) staff did not have completed logs of their in-service training with accurate dates and/or hours of training. | |||
| 2023-03-07 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff, NP, did not have the required training within the required time frame and her previous certification had expired. | |||
| 2023-03-07 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff, NP, did not have the required training within the required time frame and her previous certification had expired. | |||
| 2023-03-07 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Of the fifteen (15) staff files reviewed three (3) staff did not have completed logs of their in-service training with accurate dates and/or hours of training. | |||
| 2023-03-07 | Violation | 1314 | .0802(c)(2) |
| Emergency information did not name child's health care professional. Of the seventeen (17) children's files reviewed there were three (3) children that did not have a designated hospital listed and two (2) children that had Novant listed but did not designate which Novant Hospital they were designating. | |||
| 2023-03-07 | Violation | 1329 | .0801(a)(1-7) |
| Application for enrollment did not include all required information. The facility uses the PRIMROSE application which doesn't not have the Health care Needs portion of the application that is on the DCDEE application. Based on the review of the PRIMROSE application there were several items missing; a listing of particular fears or unique behavior characteristics that the child has, symptoms and types of response needed for children with allergies and or other health care needs or concerns. | |||
| 2023-03-07 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. Of the fifteen (15) staff files, two (2) staff should have completed their health and safety training and one staff had not completed the training, although she had begun the process had not completed it. | |||
| 2022-10-12 | Unannounced Inspection | Yes | |
| 2022-10-12 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff, DM and JS who had been employed for 90 days did not have the training and obtained the certification within the required time frame. | |||
| 2022-10-12 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff, DM and JS, did not complete the training and obtain the required certification within 90 days of employment. | |||
| 2022-10-12 | Violation | 1065 | .1102(f) |
| Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Three staff, HS, DM, and DS did not complete the training within the required time frame. | |||
| 2022-10-12 | Violation | 1831 | .01102 (f) |
| At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. It was reported that from 1:30 to 6 in Space 1 and all day in Space 2, where children were under the age of one, that there was not at least one provider who had completed the required training. | |||
| 2022-10-12 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members, EL and SW, did not have the training within the required timeframe. | |||
| 2022-03-30 | Unannounced Inspection | Yes | |
| 2022-03-30 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. J. Miller, D. Ramos and V. Spivey did not complete the training within 90 days of employment. | |||
| 2022-03-30 | Violation | 524 | .0510(d)(2)(A-C) |
| When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space #6, a child was on the tablet. There was no screen log. | |||
| 2022-03-30 | Violation | 707 | .0601(d) |
| Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In space #8, there was a torn child size sofa in the reading center. | |||
| 2022-03-30 | Violation | 830 | .0802(h) |
| A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. There was no first aid information sheet posted in the facility. | |||
| 2022-03-30 | Violation | 842 | 10A NCAC 09 .0803(1)(a & b) |
| A prescription or over the counter medication was administered without specific instructions and authorization from the child's parent or health care professional. In space #1, there was no permission to give form for the Destin for A.P. In space #11, there was no permission to give form for the Aquaphor for W. P. The form for the Aquaphor was corrected during the visit. | |||
| 2022-03-30 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There was no documentation of an inspection for August 2021. | |||
| 2022-03-30 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. D. Ramos and C. Funderburk did not complete the medical report prior to employment. J. Miller has not completed a medical report. Her date of employment is 10/6/2021. | |||
| 2022-03-30 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. D. Ramos and C. Funderburk did not complete the TB prior to employment. | |||
| 2022-03-30 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. T. Patterson, K. Gresham, Z. Randall, V. Spivey, C. Funderburk, C. Wortha, A. Ruggiero, K. McKoy, M. Gault and R. Price do not have a current first aid training. | |||
| 2022-03-30 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. T. Patterson, K. Gresham, Z. Randall, V. Spivey, C. Funderburk, C. Wortha, A. Ruggiero, K. McKoy, M. Gault, and R. Price do not have a current CPR training. | |||
| 2022-03-30 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. J. Miller did not sign the shaken baby policy prior to providing care to children. | |||
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