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Four Star Center License ✓ Licensed

First Steps Childcare Development Center, Llc

Shelby, NC · Cleveland County
800 SOUTH POST ROAD, Shelby, NC 28152
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Quick Facts

Capacity
40 children
Age Range
0 through 12
Subsidized Program
Does not participate
State Rating
4

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Contact Information

📞 (704) 406-9512
800 SOUTH POST ROAD
Shelby, NC 28152
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✓ Licensed Four Star Center License
Active License
License Number
23000504
License Holder
FIRST STEPS CHILDCARE DEVELOPMENT CENTER LLC
License Issued
Jan 11, 2024
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - Max capacity 40 children based on septic tank restriction

Reviews

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About the Provider

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FIRST STEPS CHILDCARE DEVELOPMENT CENTER, LLC is a Four Star Center License in SHELBY NC, with a maximum capacity of 40 children. This child care center helps with children in the age range of 0 through 12. The provider does not participate in a subsidized child care program.

Hours of Operation

  • Days of Operation Monday–Friday

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2026-06-15 Unannounced Inspection No 0626-152A
2026-06-03 Unannounced Inspection No
2025-11-10 Unannounced Inspection No
2025-06-12 Unannounced Inspection No
2025-01-15 Unannounced Inspection No
2024-08-28 Unannounced Inspection Yes 0824-341A
2024-08-28 Violation 902 G.S. 110-91(10)
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On August 22, 2024, a staff member held and lifted a 2-year-old child by the wrist with one hand to redirect the child. As a result, the child sustained nursemaids' elbow.
2024-06-20 Unannounced Inspection Yes
2024-06-20 Violation 106 10A NCAC 09 .0304(a)
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection on file for review was dated March 28, 2023.
2024-06-20 Violation 501 10A NCAC 09 .0901(a)
Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. The menu that was posted for Monday, June 17, 2024, documented children were served animal crackers and water for afternoon snack. The menu that was posted for Tuesday, June 18, 2024, documented children were served Go Yogurt and water for afternoon snack. Children must be served two separate components for a snack.
2024-06-20 Violation 528 10A NCAC 09 .0901(b)
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu posted in the kitchen and in each classroom documented children will be served the following foods for lunch on Thursday, June 20, 2024: Chicken Nuggets, green beans, pears, and milk. Children were served the following meal for lunch on Thursday, June 20, 2024, Salisbury Steak, mashed potatoes, corn, roll and milk. Changes to the menu were not documented prior to the meal service.
2024-06-20 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One container of Clorox Disinfecting and one container of Bactive Disinfecting Wipes with multiple warnings noted on the labels were stored under the sink in the unlocked cabinet, in space #2.
2024-06-20 Violation 871 10A NCAC 09 .0606(a)
Center staff did not comply with the safe sleep policy. On June 7, 2024, the visual sleep charts for one infant, five months of age, documented the infant was placed on their back for sleeping at 11am, the next visual check documented on the sleep chart was 11:30am. Visual sleep checks are to be completed every fifteen minutes per your safe sleep policy.
2024-06-20 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. N. Moore was employed on January 29, 2024, had verification on file of receiving Basic Life Support Training, but did not have verification that First Aid certification was received. S. Greene was employed on December 18, 2023, had a training certificate on file that did not meet the requirements for verification of First Aid Training. The certificate did not document the date the training would expire, and the location of the training.
2024-06-20 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. S. Greene was employed on December 18, 2023, had a training certificate on file that did not meet the requirements for verification of CPR Training. The certificate did not document the date the training would expire, and the location of the training.
2024-06-20 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One lead teacher with a hire date of December 18, 2023, had a training certificate on file for completing the Recognizing and Responding to Suspicions of Child Maltreatment training on March 16, 2019. One staff with a hire date of November 3, 2023, received the Recognizing and Responding to Suspicions of Child Maltreatment training on March 6, 2024. One staff with a hire date of January 8, 2024, did not have a training certificate on file for review.
2023-12-04 Unannounced Inspection Yes
2023-12-04 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. S. Poole, lead teacher in space #1, had a hire date of November 3, 2023, and a medical report on file that was dated November 29, 2023.
2023-10-16 Unannounced Inspection No
2023-10-03 Unannounced Inspection Yes
2023-10-03 Violation 301 GS 110-91(7);.0713(a-d)
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #3, one lead teacher was caring for nine (9) children, ranging from one year of age to two years of age.
2023-10-03 Violation 614 15A NCAC 18A .2821(e)
Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. Three cribs in space #4a were placed side by side less than 18 inches apart and no partition separating the cribs while in use.
2023-10-03 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #4a, one plastic green bag was hanging on a hook less than five feet from ground level above the sink to the left of the diaper changing table.
2023-10-03 Violation 887 .0606(g)
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. On October 2, 2023, one infant, 2 months of age had a visual sleep chart that listed 9:30 am -sleep and 11:15 am-awake, 11:50 am-sleep and 12:30 pm-awake, 1:15 pm-sleep, 2:30 pm-awake. Another infant two months of age had a visual sleep chart that listed 9:35 am-sleep, and 10:10 am-awake, 12 pm-sleep and 12:30 pm-awake. A third infant, five months of age had a visual sleep chart that listed 11:20 am-sleep and 11:55 am-awake. On October 3, 2023, one infant, two months of age had a visual sleep chart that listed 9:35 am-sleep and 10:30 am-awake. Another infant two months of age had a visual sleep chart that listed 9:20 am-sleep and 10:25 am-awake. A third infant, eleven months of age had a visual sleep chart that listed 10 am-sleep and 10:30 am-awake.
2023-10-03 Violation 1831 .01102 (f)
At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. In space #4a, one lead teacher with a hire date of September 25, 2023, was caring for five infants. The lead teacher in the space had not completed the ITS/SIDS training. No other child care provider with ITS/SIDS training was in the space upon my arrival at 10:59 am.
2023-08-15 Unannounced Inspection Yes
2023-08-15 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. The activity plans for each group of children enrolled in each space were not dated. Children were enrolled in space #'s 1, 3, and 4ab during the visit.
2023-08-15 Violation 525 10A NCAC 09 .0901(b)
Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menus posted in each of the facility were not dated.
2023-08-15 Violation 541 .0902(a)
The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. The date was not listed on one (1) infants written feeding plan.
2023-08-15 Violation 601 15A NCAC 18A .2806(j)(2)
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the kitchen had a thermometer that read 49 degrees F.
2023-08-15 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) aerosol can of Pam Cooking Spray was stored on the countertop next to the sink in the kitchen. The storage closet containing hazardous items was not locked and the key was in the lock.
2023-08-15 Violation 1030 .0302(d)(1)(A)
Application for employment and date of birth was not on file for all staff. One (1) substitute caregiver with a hire date of August 9, 2023, did not have an application for employment on file for review.
2023-08-15 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) lead teacher with a hire date of July 28, 2023, had a medical report on file dated February 9, 2022.
2023-08-15 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) lead teacher with a hire date of July 28, 2023, had a TB test on file dated December 10, 2021,
2023-07-10 Announced Inspection No
2023-06-20 Announced Inspection No

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