Description: EXCEL LEARNING CENTERS #10 is a Five Star Center License in JACKSONVILLE NC, with a maximum capacity of 200 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2023-08-24 | Unannounced Inspection | No | |
| 2023-08-16 | Unannounced Inspection | Yes | |
| 2023-08-16 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. A broken riding car was observed in outdoor space one (1). The sandbox cover in outdoor space two (2) had chipped and raised wood. The large climbing structures in outdoor spaces four (4) and five (5) have chipped paint. | |||
| 2023-08-16 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two (2) staff members did not have an annual health questionnaire on file following the initial medical statement. | |||
| 2023-08-16 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two (2) child care providers did not have the required Emergency Information Form updated annually. | |||
| 2023-08-16 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff members did not successfully complete certification in First Aid and verification of First Aid training from an approved training organization was not in their staff file. | |||
| 2023-08-16 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff members did not successfully complete certification in CPR and verification of CPR training from an approved training organization was not in their staff file. | |||
| 2023-08-16 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. The depth of the mulch in outdoor spaces four (4) and five (5) under the large climbing structures was not nine (9) inches. | |||
| 2023-08-16 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. Facility self reported that a teacher was terminated due to forcefully putting a child on their cot and using inappropriate language. | |||
| 2023-04-13 | Unannounced Inspection | No | |
| 2023-03-07 | Unannounced Inspection | Yes | |
| 2023-03-07 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Fifteen (15) medication permission slips did not have a length of time the authorization was valid. | |||
| 2023-01-10 | Unannounced Inspection | Yes | |
| 2023-01-10 | Violation | 608 | 15A NCAC 18A .2803(b) |
| Children hands were not washed after diapering routines. In the classroom for one year old children, diaper changing routines were completed and children's hands were not washed. | |||
| 2023-01-10 | Violation | 609 | 15A NCAC 18A .2803(a) |
| Staff did not wash their hands thoroughly after diaper changing and after handling soiled items. In the classroom for one year old children, diaper changing routines were completed and staff did not wash her hands. | |||
If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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I hated this job, they will work you to death when they are low staff, my advice for anyone who wants to work here is that it's ok to say no and ask for a raise although instead of hiring more people they add more kids on the plate, over ratio everyday is crazy and teamwork for whoever is closing is useless all they do is sit at the desk on their phone instead of helping closers to prevent overtime since they have big attitudes about that. Everyone is on their phones and they do play favorites. Why make rules that isnt being followed by everyone? Diaper changes times is ridiculous, PARENTS PLEASE ASK FOR THE TIME AND PROOF OF THE DIPER CHANGES OF YOUR CHILD YOU HAVE A RIGHT TO KNOW THE TRUTH AND PLEASE ASK YOUR KIDS QUESTIONS OF HOW THEIR DAY WENT AND ASK FOR ACCIDENT REPORTS IF YOU SEE ANY MARKS ON YOUR KID SINCE THERES NO CAMERAS IN THE ROOM. THEY DONT TELL PARENTS EVERYTHING THAT IS SERIOUS OR ABUSE! PLEASE WATCH YOUR KIDS IF THEY CHANGE FROM A HAPPY KID TO ODD BEHAVIOR.