Five Star Center License
✓ Licensed
EXCEL LEARNING CENTERS #10
Jacksonville, NC
· Onslow County
188 NORTHWEST CORRIDOR BLVD,
Jacksonville, NC 28540
Quick Facts
Capacity
200 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
5
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Contact Information
📞 (910) 478-9940
Licensed Five Star Center License
Active License
License Number
67001182
License Holder
ELA KIDSNET HOLDINGS, LLC
License Issued
Feb 20, 2022
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
Alice
2024-03-13 23:17:44
★ ☆ ☆ ☆ ☆
I am an employee
I hated this job, they will work you to death when they are low staff, my advice for anyone who wants to work here is that it's ok to say no and ask for a raise although instead of hiring more people they add more kids on the plate, over ratio everyday is crazy and teamwork for whoever is closing is useless all they do is sit at the desk on their phone instead of helping closers to prevent overtime since they have big attitudes about that. Everyone is on their phones and they do play favorites. Why make rules that isnt being followed by everyone? Diaper changes times is ridiculous, PARENTS PLEASE ASK FOR THE TIME AND PROOF OF THE DIPER CHANGES OF YOUR CHILD YOU HAVE A RIGHT TO KNOW THE TRUTH AND PLEASE ASK YOUR KIDS QUESTIONS OF HOW THEIR DAY WENT AND ASK FOR ACCIDENT REPORTS IF YOU SEE ANY MARKS ON YOUR KID SINCE THERES NO CAMERAS IN THE ROOM. THEY DONT TELL PARENTS EVERYTHING THAT IS SERIOUS OR ABUSE! PLEASE WATCH YOUR KIDS IF THEY CHANGE FROM A HAPPY KID TO ODD BEHAVIOR.
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About the Provider
EXCEL LEARNING CENTERS #10 is a Five Star Center License in JACKSONVILLE NC, with a maximum capacity of 200 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-08-27 | Unannounced Inspection | No | 0826-193L |
| 2026-07-15 | Announced Inspection | No | |
| 2026-07-15 | Unannounced Inspection | Yes | 0726-106L |
| 2026-07-15 | Violation | 401 | 10A NCAC 09 .0806(a) |
| Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis. The diaper of a five year old child, autistic and nonverbal, was not changed all day. | |||
| 2026-06-25 | Unannounced Inspection | No | 0626-206L |
| 2026-03-24 | Unannounced Inspection | Yes | 0326-238L |
| 2026-03-24 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. Activity plan in space #10 was dated 03/02 - 03/06. | |||
| 2026-03-24 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. The safe sleep chart was not completed for a sleeping infant; the last entry was last logged at 2pm; it was 3pm when I observed this classroom. | |||
| 2026-02-18 | Unannounced Inspection | Yes | |
| 2026-02-18 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. The gate in the outdoor space between the Ducks and School Agers playgrounds is broken at the bottom. The fencing has come apart from the base causing a hazard. | |||
| 2026-02-18 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In indoor Space #3, plastic bags were stored under the diaper changing table accessible to children 2 years of age. The diaper changing table was not locked. | |||
| 2026-02-18 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In indoor Space # 10, an infant had been placed down on their back to sleep at 10:15am and there was no documentation on the safe sleep chart of checking the baby at 10:50am. | |||
| 2026-02-18 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members had expired First Aid certifications and one new staff member has not received First Aid certification within 90 days. The staff member was hired on September 18, 2025. | |||
| 2026-02-18 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members had expired CPR certifications and one new staff member has not received CPR certification within 90 days. The staff member was hired on September 18, 2025. | |||
| 2026-02-18 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. Mulch needs to be added and tilled under the large climbing structures on the Ducks and School Agers outdoor spaces. | |||
| 2025-08-07 | Unannounced Inspection | Yes | |
| 2025-08-07 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency drill was not practiced every three months. According to your emergency drill record, a shelter in place was conducted on 01/28/2025 and an lock down drill was conducted on 07/09/2025 which exceeds the required three months. | |||
| 2025-05-29 | Unannounced Inspection | No | 0525-260L |
| 2025-03-11 | Unannounced Inspection | No | 0325-102L |
| 2024-11-06 | Unannounced Inspection | No | |
| 2024-10-24 | Unannounced Inspection | No | 1024-175L |
| 2024-10-16 | Unannounced Inspection | No | 1024-175L |
| 2024-10-16 | Unannounced Inspection | No | |
| 2024-10-16 | Unannounced Inspection | Yes | 1024-056L |
| 2024-10-16 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. On October 3, 2024, at approximately 10am, a 2-year-old was found by another staff member alone on the playground. The child had been left alone for approximately 8 minutes riding his bike. | |||
| 2024-09-18 | Unannounced Inspection | No | 0924-100L |
| 2024-09-10 | Unannounced Inspection | Yes | 0924-100L |
| 2024-09-10 | Violation | 1756 | 10A NCAC 09 .2818 |
| Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratios and group sizes were not met. On Friday, September 6, 2024, at approximately 7:15am, there were twenty-three school-age children present with one staff member. | |||
| 2024-09-10 | Violation | 9999 | |
| I15A NCAC 18A .2825 (a)In child care centers, the walls and ceilings, including doors and windows, of all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be free of peeling, flaking, chalking, or otherwise deteriorating paint. In classroom spaces 1, 3, 4, and 5, the floors in the classrooms and in the bathrooms were stained with food, drink or dirt. The walls and baseboards were dirty. The trash cans had dried food and other stains collected and running down the outside. In space 1, used by the one-year-olds, there was a collection of dirt and grime on the floor around the bottom of the diaper changing table, and in the corners near the exterior exit doors. | |||
| 2024-08-14 | Unannounced Inspection | Yes | |
| 2024-08-14 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On playground (Space #3) the wood plank used as a fall zone has popped up on one end causing a tripping hazard. On playground space #4, there was a plastic toy near the slide in the fall zone. | |||
| 2024-08-14 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member completed 2.5 of the required 8 on-going training hours. | |||
| 2024-07-09 | Unannounced Inspection | No | 0524-040A |
| 2024-05-08 | Unannounced Inspection | Yes | 0524-040A |
| 2024-05-08 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. On May 2, 2024, a staff member grabbed a three-year-old child by the shoulders, shook them, and picked them up by the shoulders, while yelling at them to stop crying. | |||
| 2024-04-29 | Unannounced Inspection | No | 0324-402A |
| 2024-04-29 | Unannounced Inspection | No | 0424-385L |
| 2024-04-04 | Unannounced Inspection | No | 0324-402A |
| 2024-03-27 | Unannounced Inspection | No | 0324-210L |
| 2024-03-20 | Unannounced Inspection | Yes | 0324-210L |
| 2024-03-20 | Unannounced Inspection | No | |
| 2024-03-20 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. On March 13, 2024, a 3-year-old child was left alone in classroom space #5 for approximately 2 minutes while the other children and staff transitioned outdoors for play. | |||
| 2024-02-27 | Unannounced Inspection | No | 0224-134L |
| 2023-10-12 | Unannounced Inspection | Yes | 1023-044L |
| 2023-10-12 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference.This information was not available in space #8. | |||
| 2023-10-12 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #10, bottles for one child were dated incorrectly; caregiver corrected date during the visit. | |||
| 2023-08-24 | Unannounced Inspection | No | 0823-122L |
| 2023-08-16 | Unannounced Inspection | Yes | 0823-122L |
| 2023-08-16 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. A broken riding car was observed in outdoor space one (1). The sandbox cover in outdoor space two (2) had chipped and raised wood. The large climbing structures in outdoor spaces four (4) and five (5) have chipped paint. | |||
| 2023-08-16 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two (2) staff members did not have an annual health questionnaire on file following the initial medical statement. | |||
| 2023-08-16 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two (2) child care providers did not have the required Emergency Information Form updated annually. | |||
| 2023-08-16 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff members did not successfully complete certification in First Aid and verification of First Aid training from an approved training organization was not in their staff file. | |||
| 2023-08-16 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff members did not successfully complete certification in CPR and verification of CPR training from an approved training organization was not in their staff file. | |||
| 2023-08-16 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. The depth of the mulch in outdoor spaces four (4) and five (5) under the large climbing structures was not nine (9) inches. | |||
| 2023-08-16 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. Facility self reported that a teacher was terminated due to forcefully putting a child on their cot and using inappropriate language. | |||
| 2023-04-13 | Unannounced Inspection | No | |
| 2023-03-07 | Unannounced Inspection | Yes | |
| 2023-03-07 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Fifteen (15) medication permission slips did not have a length of time the authorization was valid. | |||
| 2023-01-10 | Unannounced Inspection | Yes | |
| 2023-01-10 | Violation | 608 | 15A NCAC 18A .2803(c) |
| Children hands were not washed after diapering routines. In the classroom for one year old children, diaper changing routines were completed and children's hands were not washed. | |||
| 2023-01-10 | Violation | 609 | 15A NCAC 18A .2803(a) |
| Staff did not wash their hands thoroughly after diaper changing and after handling soiled items. In the classroom for one year old children, diaper changing routines were completed and staff did not wash her hands. | |||
| 2023-01-10 | Violation | 615 | 15A NCAC 18A .2821(a) |
| Cots were not properly handled. During today’s visit, I observed children laying on incorrect mats. Staff did not replace cover before allowing the correct child to lay on their individual cot. | |||
| 2022-10-11 | Unannounced Inspection | No | |
| 2022-08-17 | Unannounced Inspection | Yes | |
| 2022-08-17 | Violation | 1897 | .1102(g) |
| All staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members did not complete this training within 90 days of being hired. One staff member was hired on 09/13/2021 and completed this training on 04/18/2022 and another staff member was hired on 04/18/2022 and completed this training on 07/28/2022. | |||
| 2022-08-17 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Outdoors, there was not adequate surfacing on playgrounds #3 and #4. On playground #3, shelter needs repairing and edge where cement and surfacing for piece of playground equipment met is a tripping hazard as it is not level. | |||
| 2022-08-17 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections was not correctly completed for June 2022 and July 2022; they were completed using a form for Family Child Care Homes. Outdoor inspections forms for centers contain more information that must be completely monthly. | |||
| 2022-08-17 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of three years for the date of issuance). Qualifying letter for one staff member expired on 06/21/2022 and it is in the process of being renewed. As mentioned during today's visit, effective July 11, 2022, qualification letters are now valid for FIVE years from date of issuance. | |||
| 2022-08-17 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. This information was not on file for one staff member whose qualifying letter expired on 06/21/2022. | |||
| 2022-07-12 | Unannounced Inspection | No | |
| 2022-03-08 | Unannounced Inspection | No | |
| 2022-01-11 | Unannounced Inspection | No | |
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