About the Provider
Description: our missionary serving in Haiti. View photographs, and read the story of how one man's decision to answer God's call is changing the lives of the school children, Christian families, and community of Pas-Bwa-Dom.
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After our old center closed down we got into this center on August 28th, she was in the 3 year old room. Coming from another center that, this was a huge adjustment for a 3 year old, especially at nap time where this center doesn't allow pillows or stuffed animals for this particular age room. She had some behavioral issues at nap time and I'm not saying by any means that it's acceptable, but this school didn't want to work with her and as soon as she acted up the directors were immediately called up to the room to handle the situation. Wednesday August 30th she was sent home for behavior after being walked down to the main area and tried to run away from them most likely because she was scared. I had to leave work and go get her. My wife and I asked them at our initial tour if staffing issues was a problem and they assured us it was not, so when I went to pick her up it was mentioned they didn't have the staff for 1 on 1 care. So I just simply stated "well that's irritating because we were told otherwise on our tour". The rude director/pastor of course said " I never said that" then proceeded to tell my wife I called them liars... Her teacher also stated our daughter was trying to kick her when the directors said she was just flailing her legs. So either way we don't know what to actually believe, we feel alot was blown out of proportion because her teacher was very dramatic. They had an incident with her EVERY SINGLE DAY. Tuesday September 5th she apparently kicked her teachers and had 2 temper tantrums, they couldnt get her under control and she was once again sent home. Thursday September 7th my mother went in to have a meeting with the other director since my wife and I couldn't miss anymore work and my mother used to be a 3 year old teacher about 20 years ago. While my mother was there my daughter had another behavioral problem and they were called up. My mom tried talking to my daughter telling her she needs to take a nap and what not. The Pastor then said she needed to go home. That was our last day there and we took her out of this terrible center. The other director we have no complaints about and I think it would be ran way better if she was the only one running the show. Our daughter has now been at her new center a week with ZERO issues, takes naps, and gets along fine with teachers and kids!
My daughter was in this daycare since roughly 6 months old, she never had a problem at drop off even at that age. Our experience was good from the infant room, toddler room, and the 2s room, but once she hit the 3s room something started to happen. Our daughter no longer was easy at drop off, she wanted extra long hugs, didn't want to go into the school some mornings, even was moody when she woke up. We thought it was weird, but didn't think much of it. Our daughter previously loved going to school, until she got to the 3s room. We believed her and the teacher didn't get along. When we made the statement to the teacher, 'we get the impression you didn't like our daughter cause you only writes negative things' (through their app), we received a single reply. We expected her to at least refute that claim or insist that wasn't the case, but she didn't reply at all. It spoke volumes. After a several weeks of no direct communication, we could only assume we were right. Which was concerning.
At one point, we were told by the director our daughter was kicking the her. We decided to ask our daughter why she kicked the director and her response was the director 'picked me up'. We decided to take her to a behavior therapist and asked the director for a document describing the events prior to the kicking behavior or as they called it violent behavior. When the director gave us this document, it left out the kicking event entirely. This was no mention of this 'violent behavior' in the document. At this point we knew we weren't being told the truth about what was going on.
Eventually we were able to get our daughter switched to the other 3's room teacher, it was like pulling teeth since this was the second or third time we asked. The teacher was better and communication improved but our daughter still had some behaviors while there. Our daughter had a better time in the new room but she still didn't want to go into that building in the morning. She still woke up moody 3 or 4 times a week. She still didn't want to go school.
On our daughter's last day, we got a call from the school. They told us to come pick up our daughter, she was in their office naked (and also screaming). When we got there my daughter was locked in a dark room with the assistant director and the director. She was naked like they said, when asked, my daughter said she just said she wanted to go back up to the room with her friends. We assume toddler logic but we never got another story from her.
After being home for a few hours, my daughter asks why she can't have a snack (one of her punishments was no snack). We started to ask her what happened today, trying to force her to answer her own question. During this time she mentioned specific staff, by name, 'spanked me'. We were in shock. We started to ask what happened again and we were able to record it, she was adamant they spanked her and that's why her butt is red. The next day she repeated the claim, with us only asking what happened, this time using the phrase "they smack me a lot".
We withdrew immediately that morning.
Later we found out the director took our daughter to the her office against our daughter's will because she had to be carried during this behavior incident (this was told to us by the state inspector). My daughter didn't like to be held, she's very independent and likely kicked and hit her the whole way, I now understand why she was always in flight or fight mode.
The first few weeks following her withdraw from this daycare, we noticed a drastic behavior, mood, and attitude improvement.
I don't know what is going on at this daycare but I can say with certainty, it wasn't good for our daughter.
Also, after we left, we were informed our daughter was being, what I can only describe as bullied/targeted by some staff, including the director, to escalate her behaviors.
This was our experience, I can't tell you if this will be your experience, but I hope this review allows any parent to make an informed decision about this daycare.
This business is interested in your money, not your children. The care is mediocre at best. I wouldn't suggest trusting them with your children's well being.