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Child Care Center ✓ Licensed

Aa To Zz Child Care And Learning Center

York, PA · York County
215 Saint Charles Way, York, PA 17402
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Quick Facts

Capacity
111 children
Languages
English, English
Subsidized Program
Participates
State Rating
4

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Contact Information

📞 (717) 741-5426
215 Saint Charles Way
York, PA 17402
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✓ Licensed Child Care Center
Active License
License Number
CER-00251540
License Issued
Feb 28, 2026
Active Through
Feb 28, 2027
Issued By
Pennsylvania Department of Education and Public Welfare
District Office
Early Learning Resource Center for Region 10

Reviews

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About the Provider

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Our goal is to provide a sense of security and trust through comfort and consistent care-givers. You will see our teachers holding, talking and reading to your baby to encourage language development. Our specially designed infant curriculum is based on early childhood research and addresses all aspects of their development. For example: classical music is played to stimulate the math portion of the brain. Basic sign language is introduced with amazing results. As your child grows and develops we work with you to transition your little one to the next room. Here your child will continue to grow and learn step by step.

Hours of Operation

  • Monday6:00 AM - 6:00 PM
  • Tuesday6:00 AM - 6:00 PM
  • Wednesday6:00 AM - 6:00 PM
  • Thursday6:00 AM - 6:00 PM
  • Friday6:00 AM - 6:00 PM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Inspection Date Reason Description Status
2026-01-16 Complaints- Legal Location 3270.135(e) - 2 hour diaper check Compliant - Finalized

Regulation: 3270.135(e)

Description: 2 hour diaper check

Noncompliance Area: During the time of a complaint investigation, it was observed that diapers were not being changed every two hours in the infant classroom.

Correction Required: A staff person shall check a child's diaper at least every 2 hours and whenever the child indicates discomfort or exhibits behavior that suggests a soiled diaper. A staff person shall change a child's diaper when the diaper is soiled.

Provider Response: (Contact the State Licensing Office for more information.)
Moving forward, all staff must check a child's diaper at least every 2 hours and whenever the child indicates discomfort or exhibits behavior that suggests a soiled diaper. A staff person shall change a child's diaper when the diaper is soiled.
2025-11-17 Renewal 3270.102(a) - Clean and good repair Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: During the time of inspection, it was observed that container with the rattles in them in the crawlers/walkers classroom was visibly dirty. The bin with musical instruments in it was visibly dirty in the older toddler classroom. The bin with the sensory toys was cracked in the preschool classroom. All dirty bins were cleaned and the cracked bin was removed during the inspection. A metal piece a previously installed umbrella was sticking out of the ground with sharp edges on the playground used by the toddler aged children.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
Bins were removed from the classroom, cleaned and replaced. The remains of the metal umbrella stand has been covered up with quickcrete to prevent any sharp edges if a child should fall on or around that area.
2025-11-17 Renewal 3270.107 - Refrigerator Compliant - Finalized

Regulation: 3270.107

Description: Refrigerator

Noncompliance Area: During the time of inspection, it was observed that the refrigerator in the crawlers/walkers classroom was visibly dirty.

Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator.

Provider Response: (Contact the State Licensing Office for more information.)
This was corrected the day of inspection. Classroom teachers are responsible for cleaning and maintaining their appliances within their classroom.
2025-11-17 Renewal 3270.123(b)/3270.182(8) - Parent receives original/Copy of initial and subsequent agreements. Parent receives original. Compliant - Finalized

Regulation: 3270.123(b)/3270.182(8)

Description: Parent receives original/Copy of initial and subsequent agreements. Parent receives original.

Noncompliance Area: Documentation of the original agreement was on file for child 1, child 3, child 6 and child 7.

Correction Required: A parent shall receive the original agreement. The facility shall retain a copy of the agreement. A child's record shall contain a copy of the initial agreement and subsequent written agreements between the parent and the operator. The parent receives the original agreement.

Provider Response: (Contact the State Licensing Office for more information.)
The original agreements for child 1, child 3, child 6 and child 7 were given to the parents and a copy of the agreement is now on file for each child.
2025-11-17 Renewal 3270.124(b)(2) - Physician name, address, phone Compliant - Finalized

Regulation: 3270.124(b)(2)

Description: Physician name, address, phone

Noncompliance Area: Documentation of the emergency contact information on file for child 3, did not include the name of the child's physician or source of medical care. Documentation of the emergency contact information on file for child 5, did not include the phone number of the physician or source of medical care.

Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.

Provider Response: (Contact the State Licensing Office for more information.)
Documentation was given to the parents to fill out completely, copied and filed in the children's files.
2025-11-17 Renewal 3270.124(b)(3) - Parent home/work address, phone Compliant - Finalized

Regulation: 3270.124(b)(3)

Description: Parent home/work address, phone

Noncompliance Area: Documentation of the emergency contact information on file for child 2, child 5 and child 6, did not include the enrolling parents work address. The emergency contact information on file for child 2, child 4, child 5 and child 6, did not include the enrolling parents work phone number.

Correction Required: Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.

Provider Response: (Contact the State Licensing Office for more information.)
The documentation was given to the parents to fill out completely, copied and then filed in child 2, child 5 and child 6's files.
2025-11-17 Renewal 3270.124(b)(6) - Insurance coverage information Compliant - Finalized

Regulation: 3270.124(b)(6)

Description: Insurance coverage information

Noncompliance Area: Documentation of the emergency contact information on file for child 2 and child 6, did not include the health insurance coverage and policy number for the child.

Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.

Provider Response: (Contact the State Licensing Office for more information.)
The documentation was given to the parents to fill out completely, copied and then filed in child 2, and child 6's files.
2025-11-17 Renewal 3270.124(b)(7) - Name/address/phone release person Compliant - Finalized

Regulation: 3270.124(b)(7)

Description: Name/address/phone release person

Noncompliance Area: Documentation of the emergency contact information on file for child 5 and child 6, did not include complete addresses for the individuals designated by the parent to whom the child may be released.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
The documentation was given to the parents to fill out completely, copied and then filed in child 5, and child 6's files.
2025-11-17 Renewal 3270.151(a)/3270.192(3) - 12 months prior to service and every 24 months thereafter/Health assessment, TB test Compliant - Finalized

Regulation: 3270.151(a)/3270.192(3)

Description: 12 months prior to service and every 24 months thereafter/Health assessment, TB test

Noncompliance Area: Documentation of the health assessment on file for staff member for staff member 6 and staff member 7, were updated more than 24 months from the previous health assessment date. Documentation of an updated health assessment was not on file for staff member 5.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Provider Response: (Contact the State Licensing Office for more information.)
Current health assessments are on file for staff member 5, 6 and 7. Staff member 5 did not work in a child care position until an updated Health Assessment was on file.
2025-11-17 Renewal 3270.31(f) - Health and Safety Training Compliant - Finalized

Regulation: 3270.31(f)

Description: Health and Safety Training

Noncompliance Area: Documentation on file for staff member 2 and staff member 3, showed that PA Required Health and Safety for Family Child Care Part 2 was completed more than 90 days from their start date.

Correction Required: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10. · PA Required Health and Safety for Family Child Care Part 1 AND PA Required Health and Safety for Family Child Care Part 2

Provider Response: (Contact the State Licensing Office for more information.)
Moving forward, Staff persons shall complete professional development within 90 days of hire. It will be the responsibility of the Director or Assistant director to maintain and update monthly, the Excel Spreadsheet that will be given to staff members.
2025-11-17 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: Documentation of the state police clearance, FBI clearance and mandated reporter training on file for staff member 1 were all updated more than 60 months of the previous clearance/mandated reporter training. Documentation of the NSOR clearance on file for staff member 4 was updated more than 60 months of the previous NSOR clearance date. Documentation of the mandated reporter training on file for staff member 5, was updated more than 60 months from the previous mandated reporter training. Documentation of an updated NSOR clearance on file for staff member 6, expired on 11/17/25.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Facility Person #6 -- may not work in a child care position at the facility. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #6--- may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Current FBI clearance and mandated reporter training are on file for staff member 1. Current NSOR clearance is on file for staff member 4. Current mandated reporter training on file for staff member 5. Staff member 6 did not work in a child care position until an updated NSOR clearance was on file. The updated NSOR clearance is now on file for staff member 6
2025-11-17 Renewal 3270.75(c) - Has all items Compliant - Finalized

Regulation: 3270.75(c)

Description: Has all items

Noncompliance Area: During the time of inspection, it was observed that the first aid kit in the young toddler classroom was missing gauze. This was corrected during the inspection.

Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves.

Provider Response: (Contact the State Licensing Office for more information.)
First-aid kit was corrected on site during the inspection.
2025-11-17 Renewal 3270.77(a) - No peeling paint or plaster Compliant - Finalized

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: During the time of inspection, it was observed that paint was peeling on the side of the building by the playground used by the toddlers and pre school aged children.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
Facilities was informed about the chipped paint. Due to the weather conditions, as of now there is duct tape covering the spots to prevent further chipping as well as keeping the children safe from touching those areas. Facilities will plaster and cover those areas as soon as the weather permits.
2025-11-17 Renewal 3270.95(b) - Director or designated staff person ensure compliance Compliant - Finalized

Regulation: 3270.95(b)

Description: Director or designated staff person ensure compliance

Noncompliance Area: Documentation on the fire alarm testing on file showed that alarms were not being tested every 30 days. The alarm was tested on 10/03/25 and again on 11/06/25; which is 34 days.

Correction Required: The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met. To verify operability, a child care center shall manually test all fire detection devices or systems at least once every thirty days and shall maintain a written record of the testing with the facility's fire drill logs

Provider Response: (Contact the State Licensing Office for more information.)
Director will continue to maintain the fire safety logs and to double check that the fire alarm testing is done within 30 days.
2025-08-19 Complaints- Legal Location 3270.17(a) - Accommodate a child with special needs Compliant - Finalized

Regulation: 3270.17(a)

Description: Accommodate a child with special needs

Noncompliance Area: Facility was not providing reasonable accommodations requested for child 1.

Correction Required: The operator shall make reasonable accommodation to include a child with special needs in accordance with applicable Federal and State laws.

Provider Response: (Contact the State Licensing Office for more information.)
Facility will continue to make reasonable accomodations as the parents request.
2025-04-15 Unannounced Monitoring 3270.106(f) - 2 feet apart Compliant - Finalized

Regulation: 3270.106(f)

Description: 2 feet apart

Noncompliance Area: During the time of inspection, it was observed that cribs in the infant classroom were not at least 2 feet apart on three sides while infants are sleeping.

Correction Required: At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.

Provider Response: (Contact the State Licensing Office for more information.)
The Cribs in the Crawler Walker room are now seperated and when children sleep they are turned long ways so that three sides of the crib has 2 feet of space.
2025-04-15 Unannounced Monitoring 3270.151(c)(3)/3270.151(c)(5) - Exam communicable disease/Physician/CRNP assessment Compliant - Finalized

Regulation: 3270.151(c)(3)/3270.151(c)(5)

Description: Exam communicable disease/Physician/CRNP assessment

Noncompliance Area: Documentation of the health assessment on file for staff member 1 did not include an examination for communicable diseases and the results for that examination or a physician's or CRNP's assessment of the person's suitability to provide child care.

Correction Required: An adult health assessment must include an examination for communicable diseases and the results of that examination. An adult health assessment must include the physician's or CRNP's assessment of the person's suitability to provide child care.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member 1 took a Health Assessment form from the facility to the medical center where she received her Health Assessment and the Doctor filled it out accordingly.
2025-04-15 Unannounced Monitoring 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: Documentation of the criminal record clearance on file for staff member 1 was incomplete and is past the 45 day provisional hire period. Documentation of the disclosure statement on file for staff member 1 was not signed by a witness. The disclosure statement was corrected during the inspection.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person # 1 -- may not work in a child care position at the facility. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #1--- may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
The Director has contacted the Courthouse and obtained the legal documentation neccessary for the facility person to be able to work in the childcare setting. Corrections have been sent to DHS Rep for approval before allowing this staff person to work with children once again.
2025-04-15 Unannounced Monitoring 3270.36(b)(5)/3270.192(2)(ii) - HS/GED + 2 yrs/Exp, educ., training prior to facility Compliant - Finalized

Regulation: 3270.36(b)(5)/3270.192(2)(ii)

Description: HS/GED + 2 yrs/Exp, educ., training prior to facility

Noncompliance Area: Documentation of two years' experience was not on file for staff member 1. This was corrected on April 15, 2025.

Correction Required: An assistant group supervisor shall have a high school diploma or a general educational development certificate and 2 years experience with children. A facility person's record shall include verification of child care experience, education and training prior to service at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Director corrected the paperwork by adding the amount of hours worked to show that this staff person did indeed have the correct amount of hours in order to be considered in ratio with the children.
2025-01-23 Unannounced Monitoring 3270.102(a) - Clean and good repair Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: Continued non-compliance from SIN-00256567- The highchair in the infant classroom had old food under the seat.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
Director ordered new highchairs for the infant room.
2025-01-23 Unannounced Monitoring 3270.192(5) - Two written references Compliant - Finalized

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: Documentation on file for staff member 2 did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Provider Response: (Contact the State Licensing Office for more information.)
Director asked Staff member to obtain another reference that was not written by a family member.
2025-01-23 Unannounced Monitoring 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: Documentation on file for staff member 2 did not include proof of submission of the FBI clearance while staff member 2 was working with children.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person # 2 -- may not work in a child care position at the facility. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person # 2--- may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Director helped the Staff person get an appointment right away to get the correct FBI clearances done. The Staff member was not permitted to work while they waited for their clearances.
2025-01-23 Unannounced Monitoring 3270.36(b)(5)/3270.192(2)(ii) - HS/GED + 2 yrs/Exp, educ., training prior to facility Compliant - Finalized

Regulation: 3270.36(b)(5)/3270.192(2)(ii)

Description: HS/GED + 2 yrs/Exp, educ., training prior to facility

Noncompliance Area: Continued non-compliance from SIN-00256567- Documentation on file for staff member 1 does not include documentation of two years' experience working with children.

Correction Required: An assistant group supervisor shall have a high school diploma or a general educational development certificate and 2 years experience with children. A facility person's record shall include verification of child care experience, education and training prior to service at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Director is using this staff person as an Aide and is not being counted into ratio until she obtains all of her hours of experience. Staff member has 2,360 as of 2/6/2025.
2024-11-01 Renewal 3270.102(a) - Clean and good repair Non Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: During the time of inspection, it was observed that the large play table and toy bins in the crawler/walker classroom were dirty. The highchair in the infant classroom had old food under the seat mat.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
Teachers cleaned the toys and the shelving unit. Many toys were also washed with soapy water and in the washer. High chair covers were taken off and washed in the washer. High Chairs were scrubbed and cleaned.
2024-11-01 Renewal 3270.111(c) - Promote development Non Compliant - Finalized

Regulation: 3270.111(c)

Description: Promote development

Noncompliance Area: During the time of inspection, certification representative was in the Director's office and overheard a staff member in the crawler/walker room tell a child that they would take the child's blanky and binky away if they did not go onto the nap mat.

Correction Required: Daily activities shall promote the development of skills, social competence and self-esteem. Daily experiences shall recognize the child as an individual and give some choice of activities that respect personal privacy, lifestyle and cultural background.

Provider Response: (Contact the State Licensing Office for more information.)
Director talked to staff members in the Crawler/Walker room about ways to approach children in a more positive, gentle way. Director explained the reason as to why we do not threaten or give ultimatums in the classroom.
2024-11-01 Renewal 3270.123(a) - Signed Non Compliant - Finalized

Regulation: 3270.123(a)

Description: Signed

Noncompliance Area: Documentation of the agreement on file for child 6 and child 7 were not signed by the operator.

Correction Required: An agreement shall be signed by the operator and the parent.

Provider Response: (Contact the State Licensing Office for more information.)
Agreements were signed the next day by the Director. These agreements were printed from Kindertales, which is completely acceptable. Director will just need to make sure all document's are appropriately signed before files them away.
2024-11-01 Renewal 3270.123(a)(1) - Amount of fee Non Compliant - Finalized

Regulation: 3270.123(a)(1)

Description: Amount of fee

Noncompliance Area: Documentation of the agreement on file for child 5 did not include the fee amount.

Correction Required: An agreement shall specify the amount of the fee to be charged per day or per week.

Provider Response: (Contact the State Licensing Office for more information.)
Made corrections according to the requirements for DHS. Fee amount was filled in and the parents were then given a new agreement to sign.
2024-11-01 Renewal 3270.123(a)(4) - Arrival/departure times Non Compliant - Finalized

Regulation: 3270.123(a)(4)

Description: Arrival/departure times

Noncompliance Area: Documentation of the agreement on file for child 3 and child 7 did not include the arrival and departure times.

Correction Required: An agreement shall specify the child's arrival and departure times.

Provider Response: (Contact the State Licensing Office for more information.)
Director filled in the arrival and departure times on the paperwork.
2024-11-01 Renewal 3270.123(b)/3270.182(8) - Parent receives original/Copy of initial and subsequent agreements. Parent receives original. Non Compliant - Finalized

Regulation: 3270.123(b)/3270.182(8)

Description: Parent receives original/Copy of initial and subsequent agreements. Parent receives original.

Noncompliance Area: Documentation of the original agreement was on file for child 1, child 2, child 3, child 4, child 5, child 8, child 9, and child 10.

Correction Required: A parent shall receive the original agreement. The facility shall retain a copy of the agreement. A child's record shall contain a copy of the initial agreement and subsequent written agreements between the parent and the operator. The parent receives the original agreement.

Provider Response: (Contact the State Licensing Office for more information.)
When Director makes copies of paperwork, the originals will be given back to the parents and the copies will be put in their files.
2024-11-01 Renewal 3270.124(b)(2) - Physician name, address, phone Non Compliant - Finalized

Regulation: 3270.124(b)(2)

Description: Physician name, address, phone

Noncompliance Area: Documentation of the emergency contact information on file for child 9, did not include the address of the child's physician or source of medical care.

Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.

Provider Response: (Contact the State Licensing Office for more information.)
The information on this form was high-lighted and given back to the parent to review and correct.
2024-11-01 Renewal 3270.124(b)(3) - Parent home/work address, phone Non Compliant - Finalized

Regulation: 3270.124(b)(3)

Description: Parent home/work address, phone

Noncompliance Area: Documentation of the emergency contact information on file for child 9 did not include the enrolling parents work address, enrolling parent's home address or the enrolling parent's work phone.

Correction Required: Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.

Provider Response: (Contact the State Licensing Office for more information.)
The information on this form was high-lighted and given back to the parent to review and correct.
2024-11-01 Renewal 3270.124(b)(7) - Name/address/phone release person Non Compliant - Finalized

Regulation: 3270.124(b)(7)

Description: Name/address/phone release person

Noncompliance Area: Documentation of the emergency contact information on file for child 1, child 4, child 6, and child 9 did not include the release person's address. The emergency contact information for child 1 did not include the release person's phone number.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
The information on this form was high-lighted and given back to the parent of child 1, child 4, child 6 and child 9 to review and correct.
2024-11-01 Renewal 3270.124(f)/3270.181(c) - Updated every 6 months/Emergency info/agreement updated 6 mos Non Compliant - Finalized

Regulation: 3270.124(f)/3270.181(c)

Description: Updated every 6 months/Emergency info/agreement updated 6 mos

Noncompliance Area: Documentation of the emergency contact information on file for child 3 was reviewed more than 6 months of the original review date.

Correction Required: The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information. A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.

Provider Response: (Contact the State Licensing Office for more information.)
The emergency contact form will be updated again in February of 2025, making it six month from the current date.
2024-11-01 Renewal 3270.151(a)/3270.192(3) - 12 months prior to service and every 24 months thereafter/Health assessment, TB test Non Compliant - Finalized

Regulation: 3270.151(a)/3270.192(3)

Description: 12 months prior to service and every 24 months thereafter/Health assessment, TB test

Noncompliance Area: Documentation on file for staff member 1 did not include an updated health assessment. The health assessment on file is dated 10/8/22. Documentation of the initial health assessment for staff member 6 on file was dated 3/28/22 and updated on 11/19/24 which is more than 24 months.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member #1 is no longer employed with Kids and Company. Health assessment is on file for staff member 6.
2024-11-01 Renewal 3270.192(5) - Two written references Non Compliant - Finalized

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: Documentation on file for staff member 2 and staff member 4 did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member #2 has obtained two more references that show that she is capable of working with children. Staff member #4 has obtained a reference and a verification form that attest to her ability to work with children.
2024-11-01 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Non Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: Documentation on file for staff member 1 did not include an updated child abuse clearance or an updated FBI clearance. The child abuse clearance and FBI clearance expired on 2/22/2024. The state police clearance on file for staff member 1 expired on 1/11/2024 and was updated on 11/19/24 which is more than 60 months of the original date. Documentation on file for staff member 3 did not include an updated FBI clearance or an NSOR certification. The FBI clearance expired on 10/30/2024 and the NSOR clearance expired on 11/19/24. Documentation on file for staff member 8 did not include an updated NSOR certification. NSOR certification on file for staff member 8 expired on 11/19/2024. Documentation on file for staff member 7 did not include the results of the state police clearance and the disclosure statement on file was not dated or signed by a witness.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: staff member 7 -- may not work in a child care position at the facility. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Staff member 1, staff member 3, and staff member 8-- may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member #1 is no longer employed. Staff member #3 obtained their updated NSOR clearance on 11/26/24 and their FBI clearance on 11/20/24. Staff member #8 obtained their NSOR clearance on 11/26/24. Staff member #7 now has a signed and dated Disclosure Statement 12/2/24 and the results of the state police clearance. The Staff members were not permitted to work while they waited for their clearances
2024-11-01 Renewal 3270.36(b)(5)/3270.192(2)(ii) - HS/GED + 2 yrs/Exp, educ., training prior to facility Non Compliant - Finalized

Regulation: 3270.36(b)(5)/3270.192(2)(ii)

Description: HS/GED + 2 yrs/Exp, educ., training prior to facility

Noncompliance Area: Documentation on file for staff member 4 and staff member 5 did not include documentation of 2 years experience working with children.

Correction Required: An assistant group supervisor shall have a high school diploma or a general educational development certificate and 2 years experience with children. A facility person's record shall include verification of child care experience, education and training prior to service at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff #4 is obtaining her 2500 hours, she may not be left alone until she has obtained them. She did get another reference to say that she is capable of working with children. Staff #5 found a verification of hours stating that she worked with children with disabilities. This verification form now puts her past the required 2500 and she can now be left alone.
2024-11-01 Renewal 3270.66(a) - Locked or inaccessible Non Compliant - Finalized

Regulation: 3270.66(a)

Description: Locked or inaccessible

Noncompliance Area: During the time of inspection, it was observed that cleaning solution was on the changing table within reach of children while children were being diapered in the crawler/walker, young toddler and young twos classrooms.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
That afternoon, Director moved all bottles of solution to the locked cabinets below the changing tables.
2024-11-01 Renewal 3270.95(b) - Director or designated staff person ensure compliance Non Compliant - Finalized

Regulation: 3270.95(b)

Description: Director or designated staff person ensure compliance

Noncompliance Area: Documentation of testing the fire detection system on file showed that the alarms wasn't completed every 30 days. Testing was completed on 8/8/24, 9/26/24; which is 49 days and on 9/26/24, 10/28/24; which is 32 days.

Correction Required: The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met. To verify operability, a child care center shall manually test all fire detection devices or systems at least once every thirty days and shall maintain a written record of the testing with the facility's fire drill logs.

Provider Response: (Contact the State Licensing Office for more information.)
Director will test the fire alarm system every 30 days.
2024-06-17 Complaints- Legal Location 3270.111(c) - Promote development Compliant - Finalized

Regulation: 3270.111(c)

Description: Promote development

Noncompliance Area: Staff member 1 was upset with a child because they bit another child. The staff member grabbed the child by their arm and pulled the child across the room and said "I know I'm not allowed, but if I could, I would smack you in the face right now". Staff member 1 was terminated.

Correction Required: Daily activities shall promote the development of skills, social competence and self-esteem. Daily experiences shall recognize the child as an individual and give some choice of activities that respect personal privacy, lifestyle and cultural background.

Provider Response: (Contact the State Licensing Office for more information.)
Staff Number 1 was terminated. All staff were reminded of using appropriate language and classroom management skills.
2024-06-17 Complaints- Legal Location 3270.111(c)/3270.113(d) - Promote development/No harsh language Compliant - Finalized

Regulation: 3270.111(c)/3270.113(d)

Description: Promote development/No harsh language

Noncompliance Area: While interviewing staff members for a complaint investigation, a staff member disclosed that she has observed staff member 1 getting into children's faces and screaming at them and grabbing children by their wrist (not leaving marks) and putting them into chairs.

Correction Required: Daily activities shall promote the development of skills, social competence and self-esteem. Daily experiences shall recognize the child as an individual and give some choice of activities that respect personal privacy, lifestyle and cultural background. A facility person may not use harsh, demeaning or abusive language in the presence of children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff Number 1 was terminated.
2024-06-17 Complaints- Legal Location 3270.113(b)/3270.113(d) - No physical punishment /No harsh language Compliant - Finalized

Regulation: 3270.113(b)/3270.113(d)

Description: No physical punishment /No harsh language

Noncompliance Area: Staff member 1 was upset with a child because they bit another child. The staff member grabbed the child by their arm and pulled the child across the room and said "I know I'm not allowed, but if I could, I would smack you in the face right now". Staff member 1 was terminated.

Correction Required: A facility person may not use any form of physical punishment, including spanking a child. A facility person may not use harsh, demeaning or abusive language in the presence of children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff Number 1 was terminated.
2024-06-17 Complaints- Legal Location 3270.113(c) - No ridicule or threaten harm Compliant - Finalized

Regulation: 3270.113(c)

Description: No ridicule or threaten harm

Noncompliance Area: Staff member 1 was upset with a child because they bit another child. The staff member grabbed the child by their arm and pulled the child across the room and said "I know I'm not allowed, but if I could, I would smack you in the face right now". Staff member 1 was terminated.

Correction Required: A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family.

Provider Response: (Contact the State Licensing Office for more information.)
Staff Number 1 was terminated.
2023-11-01 Renewal 3270.123(a)(4) - Arrival/departure times Compliant - Finalized

Regulation: 3270.123(a)(4)

Description: Arrival/departure times

Noncompliance Area: Documentation of the agreement on file for child 3 did not include the child's arrival and departure times.

Correction Required: An agreement shall specify the child's arrival and departure times.

Provider Response: (Contact the State Licensing Office for more information.)
Arrival and departure times were corrected upon inspection. Parents of child 3 confirmed arrival and departure times.
2023-11-01 Renewal 3270.123(a)(6) - Admission date Compliant - Finalized

Regulation: 3270.123(a)(6)

Description: Admission date

Noncompliance Area: Documentation of the agreement on file for child 2 did not include the child's admission date. This was corrected during the inspection.

Correction Required: An agreement shall specify the date of the child's admission.

Provider Response: (Contact the State Licensing Office for more information.)
The admission date was corrected upon inspection.
2023-11-01 Renewal 3270.124(b)(2) - Physician name, address, phone Compliant - Finalized

Regulation: 3270.124(b)(2)

Description: Physician name, address, phone

Noncompliance Area: Documentation of the emergency contact on file for child 1 did not include the address of the child's physician.

Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.

Provider Response: (Contact the State Licensing Office for more information.)
Name, address and telephone number of the child's physician was added to the emergency contact form upon inspection. Parent of child 1 confirmed.
2023-11-01 Renewal 3270.124(b)(7) - Name/address/phone release person Compliant - Finalized

Regulation: 3270.124(b)(7)

Description: Name/address/phone release person

Noncompliance Area: Documentation of the emergency contact information on file for child 1 and child 3 did not include release persons phone number.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
Name, address and telephone number of the individual designated by the parent to whom the child may be released to was added to emergency contact form upon inspection. Child 1 and child 3 parents confirmed.
2023-11-01 Renewal 3270.192(5) - Two written references Compliant - Finalized

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: Documentation on file for staff member 1 and staff member 3 did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member 1, staff member 2 and staff member 3 were able to provide a second reference form and provide information that they are suitable to work with children.
2023-11-01 Renewal 3270.27(a)(5) - Emergency plan Compliant - Finalized

Regulation: 3270.27(a)(5)

Description: Emergency plan

Noncompliance Area: Documentation of the emergency plan on file did not include accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions. This was corrected during the inspection.

Correction Required: The facility shall have an emergency plan that provides for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.

Provider Response: (Contact the State Licensing Office for more information.)
Upon inspection the Directed added information to the checklist in the Emergency Plan that accommodations for infants, toddlers, children with disabilities and chronic medical conditions. Letter was already in Emergency Plan stating that accommodations would be made.
2023-11-01 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: Documentation of the state police record on file for staff member 2 was still under review status. The state police record clearance was completed and verified to have no record during the inspection. The disclosure statement on file for staff member 3 was not dated or signed by a witness. This was corrected during the inspection.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL.

Provider Response: (Contact the State Licensing Office for more information.)
State police record was verified completed with no record upon inspection. Disclosure with witness signature was signed upon inspection.
2023-11-01 Renewal 3270.36(b)(5)/3270.192(2)(ii) - HS/GED + 2 yrs/Exp, educ., training prior to facility Compliant - Finalized

Regulation: 3270.36(b)(5)/3270.192(2)(ii)

Description: HS/GED + 2 yrs/Exp, educ., training prior to facility

Noncompliance Area: Documentation on file for staff member 3 did not include verification of two years' experience working with children.

Correction Required: An assistant group supervisor shall have a high school diploma or a general educational development certificate and 2 years experience with children. A facility person's record shall include verification of child care experience, education and training prior to service at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member 3's references were able to verify at least 2 years of experience. Director confirmed hours with references.
2023-11-01 Renewal 3270.76 - Building Surfaces Compliant - Finalized

Regulation: 3270.76

Description: Building Surfaces

Noncompliance Area: During the time of inspection, it was observed that a ceiling tile had water marks on it in the walker/crawlers room indicating a significant leak.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
Maintenance was contacted and the ceiling tile was replaced.
2023-11-01 Renewal 3270.77(a) - No peeling paint or plaster Compliant - Finalized

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: During the time of inspection, it was observed that paint was peeling in the young 2's classroom. The peeling paint was covered during the inspection.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
Director covered peeling paint with tape upon inspection. Director then repainted area later after children were no longer in the classroom.
2023-06-14 Complaints- Legal Location 3270.113(a)(1) - Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)(1)

Description: Staff assigned to specific children

Noncompliance Area: During a transition period, child 1 ran down the hall and around a corner into the two-year-old classroom where staff and children were present. Staff member 1 ran outside to the playground to look for child 1 because she didn't know that child 1 had ran into the two-year old classroom.

Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Teachers will do face to name checks of their assigned primary care group using supervision cards. Teachers will hold the hand of any child who may pose as a risk of running.
2023-06-14 Complaints- Legal Location 3270.183(b) - No information disclosed Compliant - Finalized

Regulation: 3270.183(b)

Description: No information disclosed

Noncompliance Area: Staff member 1 posted pictures and stories of child 1 on her personal, public Facebook page.

Correction Required: A facility person may not disclose information concerning a child or family, except in the course of inspections and investigations by agents of the Department.

Provider Response: (Contact the State Licensing Office for more information.)
The staff member was written up about the incident prior to inspection. All posts containing child's name including nick names and picture have been removed.
2023-06-14 Unannounced Monitoring 3270.76/3270.102(e) - Building Surfaces/Infant/toddler - no material less than 1 inch Compliant - Finalized

Regulation: 3270.76/3270.102(e)

Description: Building Surfaces/Infant/toddler - no material less than 1 inch

Noncompliance Area: During an unannounced monitoring visit, it was observed that the plaster by the baseboard in the young two's classroom was falling apart and pieces of the plaster were on the floor. The pieces were swept up and thrown away during the visit.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. Pea gravel and other materials with a diameter of less than 1 inch may not be used in spaces where infants or toddlers receive care.

Provider Response: (Contact the State Licensing Office for more information.)
The pieces of the plaster were swept and thrown during visit and covered with tape.
2023-02-13 Unannounced Monitoring 3270.76/3270.102(a) - Building Surfaces/Clean and good repair Compliant - Finalized

Regulation: 3270.76/3270.102(a)

Description: Building Surfaces/Clean and good repair

Noncompliance Area: It was observed that the playground structure was missing a climbing pole and the metal latch at the bottom of the structure where the pole is secured, was sticking out of the bottom bar thus causing a tripping hazard.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
The metal latch was removed from the bottom of the structure where the pole is secured. The pole that runs across the ground was buried with mulch to prevent any tripping hazards.
2022-12-13 Initial review 3270.102(a) - Clean and good repair Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: Crawler/Walker Room: Dust was observed on the toy sink. Young Toddler Room: Dust was observed on the top shelf of the bookcase in the back corner of the room. Preschool Room: It was observed that the bottom of a woven basket with toys was broke on the shelf. Basket was removed during inspection. Pre K Room: Dust was observed on the top of the play kitchen. : It was observed the kid table in the corner of the room had cracked edges that could cause harm. Cracked edges were taped at the time of inspection

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
All classrooms with checked and staff cleaned all dust from shelving and play surfaces. Baskets and toys were also checked to ensure they are in good repair.
2022-12-13 Initial review 3270.107 - Refrigerator Compliant - Finalized

Regulation: 3270.107

Description: Refrigerator

Noncompliance Area: The refrigerator in the crawler/ walker room did not contain an operable thermometer.

Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator.

Provider Response: (Contact the State Licensing Office for more information.)
A thermometer was placed in the crawler/walker refrigerator.
2022-12-13 Initial review 3270.131(d)(7) - Free from contagious/communicable disease Compliant - Finalized

Regulation: 3270.131(d)(7)

Description: Free from contagious/communicable disease

Noncompliance Area: The health assessment for Child 2 did not include a statement that the child was able to participate in childcare and appears to be contagious from communicable disease.

Correction Required: A health report shall include a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.

Provider Response: (Contact the State Licensing Office for more information.)
Parent provided a new health assessment for child 2 that checks that they do not have any communicable diseases.
2022-12-13 Initial review 3270.133(1) - Original container Compliant - Finalized

Regulation: 3270.133(1)

Description: Original container

Noncompliance Area: It was observed that the medication for Child 1 was not in the original container .

Correction Required: A prescription or nonprescription medication may be accepted only in an original container. The medication shall remain in the container in which it was received.

Provider Response: (Contact the State Licensing Office for more information.)
Medication was removed from the classroom and a new emergency contact form was completed because child no longer needs the inhaler.
2022-12-13 Initial review 3270.133(5) - Original label Compliant - Finalized

Regulation: 3270.133(5)

Description: Original label

Noncompliance Area: It was observed that the medication for Child 1 was expired in September 2022.

Correction Required: Medication shall be stored in accordance with the manufacturer's or health professional's instructions on the original label.

Provider Response: (Contact the State Licensing Office for more information.)
Medication was removed from the classroom and a new emergency contact form was completed because child no longer needs the inhaler.
2022-12-13 Initial review 3270.151(c)(3)/3270.151(c)(4) - Exam communicable disease/Information re: medical problems Compliant - Finalized

Regulation: 3270.151(c)(3)/3270.151(c)(4)

Description: Exam communicable disease/Information re: medical problems

Noncompliance Area: The health assessment on file for staff member 3 was marked "yes" for communicable diseases but did not provide any information about how this might threaten the health of the children or prohibit a staff person from providing adequate care.

Correction Required: An adult health assessment must include an examination for communicable diseases and the results of that examination. An adult health assessment must include information on medical problems that might threaten the health of the children or prohibit a staff person from providing adequate care to children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member 3 will not be working until a health assessment is completed. Staff member in on vacation and will return on February 13 and she will get her physical then.
2022-12-13 Initial review 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: The child abuse clearance and FBI clearance on file for staff member 3, was updated after the 60 month timeframe. The child abuse clearance expired on 9/13/2022 and was updated on 9/14/2022. The FBI clearance expired on 9/8/2022 and was updated on 9/19/2022.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL.

Provider Response: (Contact the State Licensing Office for more information.)
Staff will update clearances before the 60 month timeframe. Clearances were completed at the time of inspection.
2022-12-13 Initial review 3270.75(c) - Has all items Compliant - Finalized

Regulation: 3270.75(c)

Description: Has all items

Noncompliance Area: The first aid kit in the Preschool room did not contain nonporous gloves. CORRECTED ON SITE

Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves.

Provider Response: (Contact the State Licensing Office for more information.)
Center director will provide a monthly checklist of all first aid kit contents in the building and do weekly checks in the kits to ensure are required items are plentiful in all first aid kits.
2022-12-13 Initial review 3270.76 - Building Surfaces Compliant - Finalized

Regulation: 3270.76

Description: Building Surfaces

Noncompliance Area: Infant Room: Dust was observed on the windowsill. Crawler/Walker Room: A water spot was observed on a ceiling tile indicating a water leak. Young Two's Room: A hole in the wall of the bathroom was observed.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
All dust on the windowsills and surfaces were cleaned. Ceiling tile was replaced in crawler/walker classroom and the holes in the young two's classroom was repaired.
2022-12-13 Initial review 3270.82(h) - Handwashing signs Compliant - Finalized

Regulation: 3270.82(h)

Description: Handwashing signs

Noncompliance Area: It was observed that there wasn't a hand washing sign located by the sink in the Older 2's room.

Correction Required: A facility person and an able child shall wash his hands after toileting and before eating. A sign on which this requirement is written shall be posted at each toilet, training chair, diapering area and sink in the facility.

Provider Response: (Contact the State Licensing Office for more information.)
A handwashing sign was posted by the sink in the older 2's room.

If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

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