Celeste Henkel - ISS Staff Childcare
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About the Provider
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-03-03 | Unannounced Inspection | No | |
| 2025-09-11 | Unannounced Inspection | No | |
| 2025-09-09 | Unannounced Inspection | Yes | |
| 2025-09-09 | Violation | 301 | GS 110-91(7);.0713(a-d) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One staff member was caring for children one year of age to four years of age from 6:30am until 12:00pm. | |||
| 2025-09-09 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. A staff member was assisting children with toileting inside the classroom restroom. During this time, children were unable to been seen by the staff member due to being inside the restroom. | |||
| 2025-09-09 | Violation | 318 | 10A NCAC 09 .0713(a)(6) |
| Children between 12 and 24 months of age were grouped with children 3 years of age or older. A child one years of age was grouped with children three years of age and older. | |||
| 2025-09-09 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. The activity plan posted was dated for 9/2/25 to 9/5/25. | |||
| 2025-09-09 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not documented for May 2025. | |||
| 2025-09-09 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Items stored in plastic wrap, q-tips, mini pom pom balls, and mini Legos were accessible to children under three years of age. | |||
| 2025-09-09 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A staff member was consuming a can of Diet Dr. Pepper while children were in care. | |||
| 2025-09-09 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility does not have all current employees listed on the ABCMS portal roster. | |||
| 2025-09-09 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency drill was not conducted/documented for August 2025. | |||
| 2025-04-24 | Unannounced Inspection | Yes | |
| 2025-04-24 | Violation | 415 | GS 110-91(12);.0508(a) |
| A current schedule was not posted for each group of children for reference. In space B113 the posted activity plan was dated for 4/7/25 through 4/11/25. | |||
| 2025-04-24 | Violation | 844 | .0803(2)(a) |
| Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space 115b, a child's emergency medication was not in the original packaging from the pharmacy. | |||
| 2025-04-24 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A staff member hired on 3/27/25 has not completed six hours of orientation training within the first two weeks of employment. | |||
| 2025-04-24 | Violation | 1301 | GS 110-91(9) |
| Center did not maintain a record of daily attendance. In space B113, attendance records were missing for February and March. | |||
| 2025-04-24 | Violation | 1314 | .0802(c)(2) |
| Emergency information did not name childs health care professional. A child enrolled on 8/5/24 did not have a health care professional listed on the application. | |||
| 2024-12-18 | Unannounced Inspection | Yes | |
| 2024-12-18 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. A staff member hired on 6/1/23 did not have a current qualification letter on file for review. | |||
| 2024-12-18 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last emergency drill was completed on August 5, 2024. An emergency drill was not completed or documented for November 2024. | |||
| 2024-12-18 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on3/21/24 did not complete recognizing and responding to suspicions of child maltreatment within 90 days of employment. The training was completed on 8/1/24. | |||
| 2024-05-10 | Unannounced Inspection | Yes | |
| 2024-05-10 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 115b, an aerosol can of Lysol was stored in an unlocked cabinet. | |||
| 2024-05-10 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 3/21/24 did not have a medical report on file for review. | |||
| 2024-05-10 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member hired on 3/21/24 did not have documentation of receiving at least 16 hours of orientation within the first six weeks. | |||
| 2024-05-10 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A staff member hired on 3/21/24 did not have documentation of completing six clock hours of training within the first two weeks of employment. | |||
| 2024-05-10 | Violation | 1320 | GS 110-91(1);.0302(d)(2); .0304(g) |
| Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child's medical report was not completed by a physician. | |||
| 2024-05-10 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. One child's file did not contain a medical report within 30 days of enrollment. | |||
| 2024-05-10 | Violation | 1323 | 10A NCAC 09 .0302(d)(2) |
| Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child's file did not contain immunization records within 30 days of enrollment. | |||
| 2024-05-10 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 3/21/24 did not sign acknowledgement until 3/25/24. A staff member hired on 4/8/24 has not signed acknowledgement prior to caring for children. | |||
| 2024-03-20 | Unannounced Inspection | No | |
| 2024-01-31 | Unannounced Inspection | No | 0124-115L |
| 2024-01-26 | Unannounced Inspection | Yes | 0124-115L |
| 2024-01-26 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. On January 4, 2024, a child was handled roughly as observed on video footage. | |||
| 2024-01-26 | Violation | 907 | .1803(a)(4-6) |
| Discipline was related to food, rest or toileting. On January 4, 2024, a child did not receive snack due to not resting during rest time. | |||
| 2023-12-06 | Unannounced Inspection | Yes | |
| 2023-12-06 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. In space 115B, 3 children's permission to administer topical ointment form was missing required information such as permission valid dates, amount, and ointment expiration date. A staff member completed these items during today's visit. | |||
| 2023-12-06 | Violation | 1301 | GS 110-91(9) |
| Center did not maintain a record of daily attendance. In space 115B, one child had not been signed in for today. The child was signed in by a staff member during today's visit. | |||
| 2023-10-26 | Unannounced Inspection | Yes | |
| 2023-10-26 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. In space B15(b), two children's topical ointment did not have permission to administer topical ointment forms on file. | |||
| 2023-10-26 | Violation | 1030 | .0302(d)(1)(A) |
| Application for employment and date of birth was not on file for all staff. A staff member hired on 6/1/23 did not have an application for employment on file. | |||
| 2023-10-26 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. Two staff member's hired on 10/24/23, did not have personnel files available for review. | |||
| 2023-10-26 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member hired on 6/1/23 did not have documentation of orientation within the first 6 weeks. | |||
| 2023-10-26 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A staff member hired on 6/1/23 did not have documentation of completing orientation on required topic areas within the first two weeks. | |||
| 2023-10-26 | Violation | 1233 | 10A NCAC 09 .0514(g) |
| Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A staff member hired on 6/1/23 did not have documentation of receiving the personnel and operational policies. | |||
| 2023-10-26 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. Two staff member's hired on 10/24/23, did not have a criminal background qualification letter on file. | |||
| 2023-10-26 | Violation | 1832 | .0801 (a)(5) |
| Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. Three children's applications did not have the health care concerns section completed. | |||
| 2023-10-26 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. All staff member's medical information was stored in their personnel file. | |||
| 2023-09-19 | Unannounced Inspection | Yes | |
| 2023-09-19 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Space 1A did not document that one child who was present had arrived to the facility today. Space 2 did not document that one child who was present had arrived to the facility today. | |||
| 2023-09-19 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1A one child's water cup sent from home was not dated. | |||
| 2023-09-19 | Violation | 536 | 15A NCAC 18A .2804(d) |
| Formula and other beverages which require refrigeration were not identified for each child or properly refrigerated. In space 1A, one child's juice bottle was not refrigerated when not in use. | |||
| 2023-09-19 | Violation | 538 | 15A NCAC 18A .2804(d) |
| Baby bottles were not stored to protect from contamination. In space 1A, two bottles and two water cups had nipples that were not covered to protect them from contamination. | |||
| 2023-09-19 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. There were no fire drills documented monthly as required. | |||
| 2023-09-19 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There were no monthly playground inspections completed monthly as required. | |||
| 2023-09-19 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three volunteers did not have an emergency information form completed and on file. | |||
| 2023-09-19 | Violation | 1302 | 10A NCAC 09 .0801(a) |
| Individual applications were not on file for each child. One child's file did not have an application completed. | |||
| 2023-09-19 | Violation | 1329 | .0801(a)(1-7) |
| Application for enrollment did not include all required information. Two children's applications did not have the health care needs portion completed. | |||
| 2023-09-19 | Violation | 1958 | 10A NCAC 09 .0701(a) |
| Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One volunteer did not have a health questionnaire on file. | |||
| 2023-08-03 | Announced Inspection | No | |
| 2023-08-01 | Announced Inspection | No | |
| 2023-06-19 | Announced Inspection | No | |
| 2023-02-28 | Announced Inspection | No | |
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