Description: BRIDGE OF HOPE DAYCARE is a Child Care Center in CROUSE NC, with a maximum capacity of 75 children. This child care center helps with children in the age range of 0 through 12. The provider does not participate in a subsidized child care program.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2024-03-12 | Unannounced Inspection | No | |
| 2024-02-07 | Unannounced Inspection | No | |
| 2024-01-11 | Unannounced Inspection | Yes | |
| 2024-01-11 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3, one plastic package of Pampers wipes with suffocation warnings on the label was observed in a hard plastic pencil case located in an unlocked cabinet below the diaper changing table accessible to children one years of age. | |||
| 2024-01-05 | Announced Inspection | No | |
| 2023-11-29 | Unannounced Inspection | Yes | |
| 2023-11-29 | Violation | ||
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, one plastic package of Pampers wipes with suffocation warnings on the label was observed in a child's cubby accessible to children two years of age. | |||
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Provider Response: (Contact the State Licensing Office for more information.) Violation corrected during visit |
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| 2023-10-19 | Unannounced Inspection | Yes | |
| 2023-10-19 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #13, one plastic grocery bag with safety warnings, containing a clean set of clothes, was observed in a cubby accessible to children two years of age. | |||
| 2023-10-19 | Violation | 1324 | .1804(c) |
| Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The file for one child enrolled on 10/2/2023 did not include the signed acknowledgement form for the facilities discipline policy. | |||
| 2023-09-14 | Unannounced Inspection | Yes | |
| 2023-09-14 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #7, one infant's feeding plan was not posted. | |||
| 2023-09-14 | Violation | 541 | .0902(a) |
| The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. The feeding plan for one infant enrolled on 8/8/2023 was not signed by the parent. | |||
| 2023-09-14 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In the bathroom connecting space #7 and space #8, one bottle of equate liquid Antacid was observed below the diaper changing table and was not kept in locked storage. | |||
| 2023-09-14 | Violation | 842 | 10A NCAC 09 .0803(1)(a & b) |
| A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. A permission form to administer one child's Aquaphor healing ointment was not on file available for review. | |||
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I understand children bite, but the lack of timely notification coupled with it being mischaracterized by the teacher as a "bump up" is unacceptable. At the urging of the director, we will be finding a new preschool for the following reasons that have all been addressed with staff and admin:
1) Emma coming home with dried poop on her bottom multiple times a week.
2) Emma having a beet red diaper area, not just her bottom, due to the lack of use of the cream provided.
3) Loss of the cream 3 days in a row despite being found and then given to the staff at the end of each day.
4) Loss of authorization sheets for the use of the cream. We have filled out 4.
5) Watching another child shove Emma while Brenda sat on a table on her phone. Then huff and shake her head as she had to put her phone away to console my child. THEN wrongly blame Emma for running too fast. "well if you hadn't been running, that wouldn't have happened." Perhaps you should know the facts before chastising my child as I pointed out to BOTH teachers that day.
6) Emma's items being strewn between the 1 and 2 year old classrooms for over three days. Paci, blanket and lovey didn't get moved until Thursday the week of her moving into the 2 year old classroom.
7) The untimely notification of our child being bitten by another. 4 hours is unacceptable.
8) The comment, retracted or not, of us finding another daycare since we're unhappy. We are unhappy because time and time again, Bridge of Hope falls short of the expectations instilled in us by the staff and admin.
We pay $200 a week for proper child care and education. This is not a small sum. I understand getting frustrated at children and wanting to pull your hair out. I get that way with one, much less twelve. That is not an excuse, however, for everything going on.
At the urging of the director to find new childcare, even though the statement was apologized for and retracted, we will be doing exactly that. As such, I expect the rest of the tuition already paid for this week to be refunded.