Alphabet Express Early Learning

Regulation: 3270.123(b)/3270.182(8)

Description: Parent receives original/Copy of initial and subsequent agreements. Parent receives original.

Noncompliance Area: Children # 1-5's files contain the original financial agreements.

Correction Required: A parent shall receive the original agreement. The facility shall retain a copy of the agreement. A child's record shall contain a copy of the initial agreement and subsequent written agreements between the parent and the operator. The parent receives the original agreement.

Regulation: 3270.124(b)(4)/3270.182(3)

Description: Written consent/Consent for emergency medical care required prior to admission

Noncompliance Area: Child #5's emergency contact information does not contain written consent for emergency medical care.

Correction Required: Emergency contact information must include the written consent signed by a parent for emergency medical care. A child's record shall contain signed parental consent for emergency medical care for the child. Written consent is required prior to admission.

Regulation: 3270.131(b)(2)

Description: Toddler/preschool: updated health report every 12 months

Noncompliance Area: Child #2's file does not include an updated health assessment. The health assessment on file is dated 7/29/24.

Correction Required: The operator shall require the parent to provide an updated health report at least every 12 months for an older toddler or preschool child.

Regulation: 3270.131(e)(1)

Description: Exemption documentation from parent/guardian

Noncompliance Area: Child #3's file does not contain current record of administered immunizations.

Correction Required: The facility shall require the parent to provide updated written verification from a physician, physician's assistant, CRNP, the Department of Health or a local health department of ongoing vaccines administered to an infant, toddler or preschool child in accordance with the schedule recommended by the ACIP.

Regulation: 3270.182(5)

Description: Consent for administration of minor first-aid required prior to admission

Noncompliance Area: Child #5's emergency contact information does not contain written consent for administration of minor first-aid.

Correction Required: A child's record shall contain signed parental consent for administration of minor first-aid procedures by facility staff. Written consent is required prior to admission.

Regulation: 3270.31(e)(4)(i)

Description: Age and Training

Noncompliance Area: Staff person #3 did not obtain a renewed certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification. Previous Certificate dated 5/2/2022, and current is dated 7/31/2024.

Correction Required: Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification.

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: Staff person # 1 did not obtain their renewed Child Abuse Clearance, FBI Clearance, and NSOR within 60 months. Previous Child Abuse Clearance: 7/13/2020, and current: 8/5/2025. Previous FBI Clearance: 7/31/2020, and current: 8/7/2025. Previous NSOR Certificate: 1/14/2020, and current: 8/12/2025. Staff person #2 did not obtain their renewed State Police Clearance and NSOR within 60 months. Previous State Police Clearance: 7/2/2020, and current: 8/5/2025. Previous NSOR Certificate: 7/16/2020, and current: 8/8/2025. Staff person #3 did not obtain their renewed State Police Clearance and Child Abuse Clearance within 60 months. Previous State Police Clearance: 7/2/2020, and current: 8/5/2025. Previous Child Abuse Clearance: 7/15/2020, and current: 8/12/2025.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL.

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: It was observed in the older toddler classroom, that there was a small hole in the wall with exposed drywall. Corrected on site (covered with tape).

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Regulation: 3270.94(a)(1)/3270.94(a)(9)

Description: Every 60 days/Written record

Noncompliance Area: There was not written documentation of fire drills. The Director stated that the last two drills were conducted on 5/9/25, and 7/9/25, which lapsed 60 days.

Correction Required: The Director or designated staff person who is responsible for compliance with this chapter shall conduct fire drills and ensure that fire drills are conducted at least once every 60 days. The Director or designated staff person who is responsible for compliance with this chapter shall conduct fire drills and ensure that a written record is maintained on file at the facility indicating the specific time of day of the drill, the hypothetical location of the fire, the evacuation time, and the names of the facility persons and the number of children who participate in the fire drill.

Regulation: 3270.95(a)/3270.95(b)

Description: Devices must be compliant/Director or designated staff person ensure compliance

Noncompliance Area: Fire detection device testing lapsed 30 days for testing documented on 5/9/25 and 6/9/25.

Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. §  1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.

Regulation: 3270.123(a)(3)

Description: Services proceeded

Noncompliance Area: The file for child #1, #2, #3 and #4 did not include a child service report providing information to the family about the child's growth and development at least once every 6 months. The file for child #1 included a Pearson - Ounce assessment dated 06/2024 with the previous assessment dated 06/2023. The file for child #2 included a Pearson - Ounce assessment dated 08/24/2024 with the previous assessment dated 05/2023. The file for child #3 did not include a Child Service Report within 6-months of enrollment (see LIS code sheet) or subsequent assessments. The file for child #4 included a Child Service Report dated 01/2022 with no subsequent Reports on file.

Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information).

Regulation: 3270.123(a)(6)

Description: Admission date

Noncompliance Area: The agreement for child #3 did not specify the date of the child's admission.

Correction Required: An agreement shall specify the date of the child's admission.

Regulation: 3270.124(b)(3)

Description: Parent home/work address, phone

Noncompliance Area: The emergency contact information for child #2 and #3 and #5 did not include the work address and telephone number of the enrolling parent.

Correction Required: Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.

Regulation: 3270.124(b)(4)/3270.182(3)

Description: Written consent/Consent for emergency medical care required prior to admission

Noncompliance Area: The emergency contact information for child #5 did not include written consent signed by a parent for emergency medical care prior to admission.

Correction Required: Emergency contact information must include the written consent signed by a parent for emergency medical care. A child's record shall contain signed parental consent for emergency medical care for the child. Written consent is required prior to admission.

Regulation: 3270.124(b)(6)

Description: Insurance coverage information

Noncompliance Area: The emergency contact information for child #2 and #5 did not include health insurance coverage information or the policy number.

Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.

Regulation: 3270.124(f)/3270.181(c)

Description: Updated every 6 months/Emergency info/agreement updated 6 mos

Noncompliance Area: The emergency contact information for child #2 was updated on 12/29/2022 with no subsequent reviews documented. The emergency contact information and financial agreement for child #3 has not been reviewed since the child's initial enrollment (see LIS code sheet).

Correction Required: The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information. A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.

Regulation: 3270.131(a)/3270.131(e)

Description: Health information/ACIP recommended immunization record

Noncompliance Area: The file for child #3 did not include a health report within 60 days of enrollment (see LIS code sheet). A health assessment with immunization record was not in the child's file.

Correction Required: The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility. The facility may not accept or retain an infant 2 months of age or older, a toddler or a preschool child at the facility for more than 60 days following the first day of attendance at the facility unless the parent provides written verification from a physician, physician's assistant, CRNP, the Department of Health or a local health department of the dates (month, day and year) the child was administered immunizations in accordance with the recommendations of the ACIP.

Regulation: 3270.131(b)(1)

Description: Infant: updated health report every 6 months

Noncompliance Area: The file for child #2 included a health report that was not updated at least once every 6 months for an infant or young toddler (see LIS code sheet). The most recent health report on file was dated 10/27/2023 with no subsequent health report on file.

Correction Required: The operator shall require the parent to provide an updated health report at least every 6 months for an infant or young toddler.

Regulation: 3270.131(b)(2)

Description: Toddler/preschool: updated health report every 12 months

Noncompliance Area: The file for child #4 included an updated health report which was not updated within 12 months of the previous health assessment. The current health report on file was dated 11/21/2023 with the previous health assessment dated 03/24/2021.

Correction Required: The operator shall require the parent to provide an updated health report at least every 12 months for an older toddler or preschool child.

Regulation: 3270.131(e)(1)

Description: Exemption documentation from parent/guardian

Noncompliance Area: The file for child #2 (see LIS code sheet) included a record of the child's immunization status which lacked a 4th dose of DTap and a 4th dose of PCV13.

Correction Required: The facility shall require the parent to provide updated written verification from a physician, physician's assistant, CRNP, the Department of Health or a local health department of ongoing vaccines administered to an infant, toddler or preschool child in accordance with the schedule recommended by the ACIP.

Regulation: 3270.166(1)

Description: Written statement

Noncompliance Area: A written statement giving the formula and feeding schedule for the infants in care were not obtained from the parents.

Correction Required: A written statement giving the formula and feeding schedule for an infant shall be obtained from the parent.

Regulation: 3270.166(4)

Description: Bottles labeled

Noncompliance Area: Observed bottles in the refrigerator located in the infant classroom which did not include a label with the child's name for whom the bottle was intended. Observed sippy cups in the refrigerator located in the young toddler classroom which did not include a label with the child's name for whom the cup was intended.

Correction Required: Disposable nursers and bottles shall be labeled with the child's name.

Regulation: 3270.182(5)

Description: Consent for administration of minor first-aid required prior to admission

Noncompliance Area: The emergency contact information for child #5 did not include signed parent consent for administration of minor first-aid procedures prior to admission.

Correction Required: A child's record shall contain signed parental consent for administration of minor first-aid procedures by facility staff. Written consent is required prior to admission.

Regulation: 3270.192(2)(ii)

Description: Exp, educ., training prior to facility

Noncompliance Area: The file for staff person #3 did not include verification of education prior to service at the facility.

Correction Required: A facility person's record shall include verification of child care experience, education and training prior to service at the facility.

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: The file for staff person #8 did not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Regulation: 3270.27(c)

Description: Training regarding plan

Noncompliance Area: The file for staff person #3, #8 and #9 did not include documentation of training regarding the emergency plan at the time of initial employment (see LIS code sheet). Emergency plan training for staff person #3, #8 and #9 was documented on 08/30/2024.

Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.

Regulation: 3270.27(e)

Description: Letter to parents

Noncompliance Area: The letter provided to the parent of each enrolled child explaining the emergency procedures did not include information regarding accommodations will be made for infants, toddlers, children with disabilities and children with chronic medical conditions or a statement that emergency drills will be conducted annually.

Correction Required: The operator shall provide to the parent of each enrolled child a letter explaining the emergency procedures. The operator shall also provide to the parent of each enrolled child a letter explaining any subsequent update to the plan.

Regulation: 3270.31(e)

Description: Age and Training

Noncompliance Area: The file for staff person #10 did not include an annual minimum of 12 clock hours of child care training between 08/2023 - 8/2024; a total of 8.5 hours of training were completed during this time period.

Correction Required: A staff person shall obtain an annual minimum of 12 clock hours of child care training.

Regulation: 3270.31(e)(4)(i)

Description: Age and Training

Noncompliance Area: The pediatric first aid & CPR for staff person #4 was not updated on or before the expiration of the previous certification. The current first aid & CPR was completed on 07/31/2024, the previous training expired on 05/2024.

Correction Required: Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification.

Regulation: 3270.31(e)(4)(ii)

Description: Fire safety - 1 yr.

Noncompliance Area: Fire safety training for staff person #6 was not documented within 12 months of the previous training; the most recent training was documented on 10/20/2022 with no subsequent training documented.

Correction Required: Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.

Regulation: 3270.31(f)

Description: Health and Safety Training

Noncompliance Area: Staff person #1 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): "Get Started with Center-based Care-Revised 2022". The file for staff person #1 included the 6-hour "Health and Safety Basics: Requirements for Certification" which was completed on 08/16/2016 and does not count toward the new Health and Safety Professional Development (PD) requirement. The file also included the 1-hour "Pennsylvania Health and Safety Update 2022" completed on 12/05/2022. Staff person #2 and #4 have not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): "Get Started with Center-based Care-Revised 2022". The file for staff person #2 and #4 included the 6-hour "Health and Safety Basics: Requirements for Certification" which was completed on 08/02/2016 and does not count toward the new Health and Safety Professional Development (PD) requirement. The file for staff person #2 included the 1-hour "Pennsylvania Health and Safety Update 2022" completed on 12/28/2022. The file for staff person #4 included the 1-hour "Pennsylvania Health and Safety Update 2022" completed on 12/04/2022. The file for staff person #5 included pre-service training which was not completed within 90 days of their date of hire (see LIS code sheet): Get Started with Center-Based Care - Revised 2022 was completed on 09/28/2023 and Mandated Reporter Training was completed on 09/27/2023. The file for staff person #7 included pre-service training which was not completed within 90 days of their date of hire (see LIS code sheet): Get Started with Center-Based Care - Revised 2022 was completed on 01/07/2023.

Correction Required: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10. Staff person #1, #2, and #4 will have until 10/24/2024) to complete the required training. Until such time as the required training has been completed, staff person #1, #2, and #4 must be supervised, when interacting with children, by an AGS who has completed the required training related to this citation. If there are no staff available to supervise staff person #1, #2, and #4, staff person #1, #2, and #4 may not work in a child-care position at the facility.

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: The PA State Police Clearance on file for staff person #1 was in "Request Under Review Status". The final result was not maintained in the staff person's file. *Corrected at the time of the inspection.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL.

Regulation: 3270.74

Description: Emergency Numbers Posted

Noncompliance Area: The telephone number of the nearest hospital, police department, fire department, ambulance and poison control center shall be posted at the facility phone located in the office

Correction Required: The telephone number of the nearest hospital, police department, fire department, ambulance and poison control center shall be posted by each telephone in the facility.

Regulation: 3270.82(e)

Description: Toilet and sinks proper height

Noncompliance Area: Observed a young toddler being lifted by a staff person to reach the sink to wash their hands; the sink in the young toddler classroom was not a proper height for use by young toddlers and did not include a platform or steps for the children to easily approach the sink for handwashing.

Correction Required: Toilets and sinks shall be at proper heights for children using them or shall be easily approached by means of platforms or steps.

Regulation: 3270.94(a)(1)

Description: Every 60 days

Noncompliance Area: The director or designated staff person did not ensure that a fire drill was conducted at least once every 60 days. The fire drills between 05/10/2024 - 07/10/2024 exceeded 60 days. The last documented fire drill was conducted on 07/10/2024 with no subsequent fire drill documented.

Correction Required: The Director or designated staff person who is responsible for compliance with this chapter shall conduct fire drills and ensure that fire drills are conducted at least once every 60 days.

Regulation: 3270.95(b)

Description: Director or designated staff person ensure compliance

Noncompliance Area: The director or designated staff person did not ensure that a manual test of the fire detection system was completed at least once every 30 days. Tests that exceeded 30 days included 01/12/2024 - 02/12/2024; 03/12/2024 - 04/12/2024; 05/10/2024 - 06/10/2024; 08/09/2024 - 09/09/2024.

Correction Required: The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.

Regulation: 3270.107

Description: Refrigerator

Noncompliance Area: It was observed in the Young Toddler classroom that there was not a working thermometer in refrigerator.

Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator.

Regulation: 3270.133(6)

Description: Written consent

Noncompliance Area: Child #1 and Child #2 did not have written parental consent for the EpiPen medications at the facility.

Correction Required: A parent shall provide written consent for administration of medication or a special diet.

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: The file for Facility Person #2 did not have two written, nonfamily references attesting to the person's suitability to serve as a facility person.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Regulation: 3270.27(a)(6)

Description: Emergency plan

Noncompliance Area: The facility did not conduct an annual emergency drill at the facility.

Correction Required: Emergency drills shall be conducted annually. Annual emergency drills shall be documented and on file at the facility.

Regulation: 3270.31(f)

Description: Health and Safety Training

Noncompliance Area: Facility Person #1 and #3 has not completed the required pre-service health and safety training within 90 days of their date of hire (see LIS code sheet).

Correction Required: Staff person(s) shall complete professional development in the topics of 3270.31(f)(1 -- 10), 3280.31(f) (1-10), or 3290.31(g) (1-10) within 90 days of hire. Staff person #1, #3 will have until 11/7/2023 to complete the required training. Until such time as the required training has been completed, staff person #1, #3- must be supervised, when interacting with children, by an AGS who has completed the required training related to this citation. If there are no staff available to supervise staff person #1 , #3, staff person #1. #3 may not work in a child-care position at the facility.

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: The file for Facility Person #1 did not contain NSOR results or a signed disclosure statement. (see LIS sheet for DOH)

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person #1 -- may not work in a child care position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #1--- may not work in a child care position at the facility.

Regulation: 3270.91(a)

Description: Stairs, exits, etc. unobstructed

Noncompliance Area: It was observed in the Young Toddler classroom that the emergency exit was blocked by 2 large gross motor toys.

Correction Required: Stairways, hallways, exits from rooms, exits from the facility and other means of egress serving as an exit shall be unobstructed.

Regulation: 3270.134(a)

Description: Child's hands washed

Noncompliance Area: It was observed that Facility Person #1 did not ensure that 2 children's hands were washed after diaper changes occurred.

Correction Required: A staff person shall ensure that a child's hands are washed before meals and snacks, after toileting and after being diapered.

Regulation: 3270.151(a)

Description: 12 months prior to service and every 24 months thereafter

Noncompliance Area: Facility Person #2 was observed working with children and did not have a health assessment on file. See code sheet for DOH.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.

Regulation: 3270.27(a)(1)

Description: Emergency plan

Noncompliance Area: The facility emergency plan did not provide for accommodations for shelter of children during an emergency including lock-down.

Correction Required: The facility shall have an emergency plan that provides for accommodations for shelter of children during an emergency including lock-down, shelter in place at the facility and shelter at locations away from the facility premises.

Regulation: 3270.66(a)

Description: Locked or inaccessible

Noncompliance Area: It was observed in the Older Toddler bathroom that there were Lysol bottles on a low shelf accessible to children.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Regulation: 3270.76

Description: Building Surfaces

Noncompliance Area: It was observed in the Older Toddler bathroom that gate was broken, and a large screw was on the floor accessible to children. It was observed on the playground that multiple fence slates were broken with sharp edges accessible to children.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.