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Day Care Center ✓ Licensed

New Beginnings Academy

Rochester, NY · Monroe County
★ ☆ ☆ ☆ ☆ 1.0 (2 reviews)
2348 Lyell Ave, Rochester, NY 14606
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Quick Facts

Capacity
41 children
Age Range
8 Infants, 9 Toddlers, 14 Preschoolers and 10 School-Aged Children
Subsidized Program
Does not participate

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Contact Information

📞 (585) 426-7496
2348 Lyell Ave
Rochester, NY 14606
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✓ Licensed Day Care Center
Active License
License Number
796165
License Holder
Sheila Smith
Licensed Since
2017
License Issued
Aug 30, 2023
Active Through
Aug 29, 2027
Issued By
New York State Office of Children and Family Services
District Office
Rochester Regional Office

Reviews

1.0
★ ☆ ☆ ☆ ☆
2 reviews
5★
0
4★
0
3★
0
2★
0
1★
2
Top Mom
2023-08-05 16:34:14
★ ☆ ☆ ☆ ☆
I have used this provider for less than 6 months







Where do I begin...worst experience ever. Let's start with, this woman is very unprofessional. I started off calling and wanted a tour, she was on vacation nd when she returned, she never returned my call (that was 1st red flag.).I went anyways, it took me 1 week to get a tour and paperwork
because either she wasn't there when she said she would be or she forgot to leave paperwork. I brought my daughter for 1 week nd removed her immediately because of the following. 1. She doesn't have enough staff. I once went during lunch to bring my daughter a blanket and the teacher had my daughter and 5 other kids, ALL BY HERSELF. Mind you they are all under 3yrs. When I asked why she was alone with 6 kids, she replied, "well we're hiring" and giggled. Even she as the owner, doesn't help out in the rooms when needed. She stays put in her office or she is out and about. 2. When I went to pick up my child, there would b someone different in the room nd original teacher would b gone, so Noone to tell me about her day. 3. Bathroom floors are slippery, like dangerously slippery. My daughter fell 3x. 4. The teacher failed to put a pull up on my daughter when it was nap time, so course she wet herself. 5. Kids were sick with fevers and they didn't remove them from other kids, which is probably why my daughter got sick 3 days after being there. I can go on and on about this place. I wish I had more time on my hands I would report her to the state. . I found a great day care around the corner that is 4 kids to a teacher and they're also able to tell you about your child's day when u pick them up. and i love that while children are asleep, they are sanitizing the room. New beginnings is a place of low standars and no professionalism. Never ever again. I should have also read previous reviews. There is a day care crisis and not enough providers. Just because your full doesn't mean your doing a great job. Keep your kids away.

80 out of 149 think this review is helpful Was this helpful?  Yes  No
Kyla cole
2020-03-05 16:02:34
★ ☆ ☆ ☆ ☆

Please whatever you do DONT BRING YOUR KIDS HERE worst place ever!!!! the place is not clean , and the people there are Rude to not only parents but children and on top it off the owner is not professional at all very rude!. It honestly doesn’t even deserve a one star

100 out of 204 think this review is helpful Was this helpful?  Yes  No

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About the Provider

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New Beginnings Academy is a Day Care Center in Rochester NY, with a maximum capacity of 41 children. This child care center helps with children in the age range of 8 Infants, 9 Toddlers, 14 Preschoolers and 10 School-Aged Children. It is open Monday - Friday, 06:00 AM - 07:00 PM. The provider does not participate in a subsidized child care program.
Additional Information: There has been enforcement actions since 2003; This facility is authorized to administer medications;

Hours of Operation

  • Monday06:00 AM - 07:00 PM
  • Tuesday06:00 AM - 07:00 PM
  • Wednesday06:00 AM - 07:00 PM
  • Thursday06:00 AM - 07:00 PM
  • Friday06:00 AM - 07:00 PM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Regulations Status
2026-05-06 Monitoring Monitoring 2026-I-RRO-048661
Brief Description: No violations cited
2026-02-24 Complaint (Investigation Pending) Complaint (Investigation Pending)
Brief Description: Violations found
2026-02-24 Violation 413.3(g)(3)(i) P/V
Brief Description: Posting of Compliance History Document
2026-02-24 Violation 418-1.8(a) P/V
Brief Description: Competent supervision is maintained at all times
2026-02-24 Violation 418-1.8(l)(3) N
Brief Description: Groups of children may not be mixed together unless the space is large enough to accommodate separate groups
2026-02-24 Violation 418-1.8(j) P/V
Brief Description: Number of staff is appropriate for number of children present
2026-02-24 Violation 418-1.8(l)(8) N
Brief Description: Toddlers are only in mixed age groups at start and end of program day except for continuity of care models
2026-02-24 Violation 418-1.14(k) P/V
Brief Description: At least one staff member certified in First Aid and CPR is present at all times children are in care
2026-02-24 Violation 418-1.14(b) P/V
Brief Description: Each identified staff and volunteer completed Federal Health and Safety training within required timeframes
2026-02-24 Violation 418-1.15(a)(4) P/V
Brief Description: Numbers and ages of children present are within licensed or registered capacity
2025-09-15 Complaint (Substantiated) Complaint (Substantiated)
Brief Description: Violations found
2025-09-15 Complaint (Substantiated) Complaint (Substantiated) 2025-I-RRO-100671
Brief Description: Violations Found
2025-09-11 Complaint (Substantiated) Complaint (Substantiated)
Brief Description: Violations found
2025-09-11 Complaint (Substantiated) Complaint (Substantiated) 2025-I-RRO-100426
Brief Description: Violations Found
2025-09-11 Mid-Point Mid-Point 2025-I-RRO-085228
Brief Description: Violations found
2025-09-11 Violation 418-1.8(l)(7) N
Brief Description: Infants are never in mixed age groups except for continuity of care models
2025-09-11 Violation 418-1.14(c)(1) N
Brief Description: Director and any new staff complete 15 hours of training within the first 6 months
2025-09-11 Violation 418-1.14(c) N
Brief Description: Director, Staff and Volunteers with substantial contact with children complete minimum of 30 hours of training every 2 years
2025-09-03 Complaint (Substantiated) Complaint (Substantiated)
Brief Description: Violations found
2025-09-03 Complaint (Substantiated) Complaint (Substantiated) 2025-I-RRO-089781
Brief Description: Violations Found
2025-09-03 Violation 418-1.8(l)(7) P/V
Brief Description: Infants are never in mixed age groups except for continuity of care models
2025-04-29 Complaint (Substantiated) Complaint (Substantiated)
Brief Description: Violations found
2025-04-29 Complaint (Substantiated) Complaint (Substantiated) 2025-I-RRO-035595
Brief Description: Violations Found
2025-04-29 Violation 413.4(a) Corrected
Brief Description: The following criminal history review and background clearances shall be conducted pursuant to and consistent with the Child Care and Development Block Grant Act for any prospective operator, director, employee or volunteer at a child day care center, small day care center, school-age child care program, group family day care home or family day care home, as defined in section (2) of this part, and any person age eighteen (18) or older living in a prospective, or who begins to live, in a group family day care home or family day care home:
2025-02-26 Complaint (Substantiated) Complaint (Substantiated)
Brief Description: Violations found
2025-02-26 Complaint (Substantiated) Complaint (Substantiated) 2025-I-RRO-025625
Brief Description: Violations Found
2025-02-26 Violation 418-1.14(k) P/V
Brief Description: At least one staff member certified in First Aid and CPR is present at all times children are in care
2025-02-03 Annual Unannounced Annual Unannounced 2025-I-RRO-009697
Brief Description: No violations cited
2024-12-11 Fire Safety - Alternate Year Fire Safety - Alternate Year 2024-I-RRO-113367
Brief Description: Violations found
2024-12-11 Violation 418-1.3(h) P/V
Brief Description: No peeling or damaged paint or plaster
2024-12-11 Violation 418-1.4(g) P/V
Brief Description: Combustible materials not stored in the furnace room
2024-12-11 Violation 418-1.4(d) N
Brief Description: Fire alarm and detection systems are inspected, tested and maintained in compliance with applicable code
2024-12-11 Violation 418-1.4(e) N
Brief Description: Fire suppression equipment and systems are inspected, tested, and maintained in compliance with Code
2024-12-11 Violation 418-1.5(b)(5) N
Brief Description: A record of each shelter-in-place drill is maintained on file
2024-09-04 Annual Unannounced Annual Unannounced 2024-I-RRO-009847
Brief Description: Violations found
2024-09-04 Violation 418-1.3(h) N
Brief Description: No peeling or damaged paint or plaster
2024-04-08 Documentation Review Documentation Review 2024-I-RRO-041451
Brief Description: Violations found
2024-04-08 Violation 418-1.15(c)(28) N
Brief Description: Proof of insurance on file
2023-12-20 Annual Unannounced Annual Unannounced 2023-I-RRO-010024
Brief Description: No violations cited
2023-12-20 Application - Renewal Application - Renewal 2023-I-RRO-024621
Brief Description: Violations found
2023-12-20 Violation 418-1.4(h) N
Brief Description: Monthly fire and safety inspections performed and documented by director or designee
2023-12-20 Violation 418-1.15(c)(2) N
Brief Description: Health care plan - approved
2023-11-28 Other Other 2023-I-RRO-053564
Brief Description: No violations cited
2022-05-11 Violation 418-1.15(b)(10)(iii) Not Corrected
Brief Description: A child day care center must cooperate with local Child Protective Services' Staff conducting any investigation of alleged child abuse or maltreatment.
2022-05-11 Violation 418-1.15(b)(11)(ii) Not Corrected
Brief Description: In hiring a director subsequent to issuance of a license, a program: must submit to the Office, prior to the start date, the name of any proposed new director and the supporting documentation needed to complete the approval process including:
2022-05-11 Violation 418-1.15(c)(5) Not Corrected
Brief Description: The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: daily attendance records, which must be filled out at the time a child arrives and departs, and must include arrival and departure times;
2022-05-11 Violation 418-1.15(c)(6) Not Corrected
Brief Description: The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: children's individual health care plans; parental consents for emergency medical treatment; child's medical statement, immunizations, and any available results of lead screening for children not yet enrolled in kindergarten or a higher grade only; the name and dosage of any medications used by a child, the frequency of administration of such medications, and a record of their administration by child care center staff; daily health check documentation; a record of illnesses and injuries occurring while in care; and any indicators of child abuse or maltreatment;
2022-05-11 Violation 418-1.15(b)(11)(i) Not Corrected
Brief Description: In hiring a director subsequent to issuance of a license, a program: must notify the Office immediately in writing when there is any proposed change in director;
2022-05-11 Violation 418-1.15(b)(23) Not Corrected
Brief Description: Upon termination or resignation of the director:

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