Penrose Academy
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Contact Information
📞 (215) 853-8540Reviews
I have two children that are currently enrolled @ Penrose Academy. My children have been enrolled since the centers grand opening. The care that my family receives from this childcare facility is unmatched, very family like environment. I hope to continue to have positive, kind, friendly, & loving educational interactions with this facility!
"I am incredibly pleased with the child care facility. The staff is attentive, caring, and creates a warm environment for the kids. The educational activities provided have greatly contributed to my child's development. I feel confident leaving my child in their capable hands."
My daughter has attended Penrose Academy since July 2023 and it is the best choice I have made for my daughter. She absolutely LOVES her school. She is excited to go every morning and sad to leave at pick up time. Her Teachers treat her like family. She is four years old and knows how to read!!! Their Montessori curriculum has helped to become more independent at home! We love Penrose Academy and would recommend this school to any family looking for a great place to send their child for great care and education!
The front-desk personnel is very unprofessional and not welcoming. She has a very nasty attitude. I don't think you guys should provide an entire 13 page application to people if you don't have the availability. Work with a list then have them fill out the application if successful.
When I walk in there, I can see the unprofessionalism and lack of knowledge. However, against my better judgment, I completed the visit with my son and daughter-in-law for my grandson. The director informed her that she had a spot for my grandson. But I could tell they were intimidated with my questions. After a week of no communication, although we called. We were told we had to speak with the director, and the director said needed to speak with the coordinator. I called back and whoever answered the phone said they don't have a coordinator. We got the run around for over a week. Therefore, I emailed my complaint. Shortly after my email, they sent a letter denying my grandson enrollment. However, the letter in the email stated another child's name on the letter. Talking about HIPAA. This is not the place for any of my bundles of joy, and I thank God the staff revealed themselves however, I am sorry my grandson was left there for the 2 hour sit-in visit alone ????
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About the Provider
Hours of Operation
- Monday6:00 AM - 6:00 PM
- Tuesday6:00 AM - 6:00 PM
- Wednesday6:00 AM - 6:00 PM
- Thursday6:00 AM - 6:00 PM
- Friday6:00 AM - 6:00 PM
- Saturday 6:00 AM - 6:00 PM
- Sunday 6:00 AM - 6:00 PM
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
|---|---|---|---|
| 2025-10-17 | Renewal | Renewal | Compliant - Finalized |
| 2024-09-26 | Renewal | Renewal | Compliant - Finalized |
| 2023-10-04 | Renewal | Renewal | Compliant - Finalized |
| 2023-03-02 | Complaints- Legal Location | 3270.113(a)(1)/3270.113(b) - Staff assigned to specific children/No physical punishment | Needs Verification |
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Regulation: 3270.113(a)(1)/3270.113(b) Description: Staff assigned to specific children/No physical punishment Noncompliance Area: As a result of lack of appropriate supervision, a toddler-#1 sustained multiple scratches to her face while in the care of staff person #1. On date of the complaint inspection, the preschool room-A was in chaos and children were not being supervised. As a result, a child was not given his lunch by staff person #2 who was assigned responsibility for him during the lunchtime period. Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. A facility person may not use any form of physical punishment, including spanking a child. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff person #1 has been terminated. All staff are assigned to a supervision group. All staff received health, safety, and supervision training on 3/17/23. |
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| 2022-11-14 | Renewal | Renewal | Compliant - Finalized |
| 2022-06-07 | Complaints- Legal Location | 3270.113(a)/3270.113(a)(1) - Supervised at all times /Staff assigned to specific children | Compliant - Finalized |
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Regulation: 3270.113(a)/3270.113(a)(1) Description: Supervised at all times /Staff assigned to specific children Noncompliance Area: ON 3/24/22 SCHOOL-AGE CHILD #1 SUSTAINED A HEAD INJURY AS A RESULT OF HORESEPLAYING WHILE BEING TRANSPORTED ON THE FACILITY'S BUS. Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. |
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Provider Response: (Contact the State Licensing Office for more information.) All classrooms' teachers are assigned supervision lists. Supervision lists are adhered to both in the building and during excursions. |
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| 2022-06-07 | Complaints- Legal Location | 3270.20(a)(1) - Inpatient hospitalization or ER treatment of child | Compliant - Finalized |
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Regulation: 3270.20(a)(1) Description: Inpatient hospitalization or ER treatment of child Noncompliance Area: ON 3/24/22 SCHOOL-AGE CHILD #1 SUSTAINED A HEAD INJURY WHILE BEING TRANSPORTED ON THE FACILITY'S BUS, THE SEVERITY OF HIS INJURY REQUIRED EMERGENCY MEDICAL TREATMENT. HOWEVER, THAT WAS NOT COMMUNICATED TO PARENT ON THE NOTIFICATION CALL SHE RECEIVED BY STAFF PERSONS #1 AND #2. THE PARENT REALIZED THE SEVERITY OF THE CHILD'S INJURY WHEN SHE OBSERVED HIM AT THE END OF DAY PICK-UP. DHS-OCDEL WAS NOT NOTIFIED OF THE INCIDENT. Correction Required: The operator shall immediately notify a child's parent and shall telephone notice to the appropriate regional office within 24 hours if a child in care at the facility is hospitalized or receives emergency room treatment. |
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Provider Response: (Contact the State Licensing Office for more information.) All staff have been trained on the proper protocol for reporting an incident. Training was held on 7/1/22. |
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| 2022-06-07 | Complaints- Legal Location | 3270.34(a)(2)/3270.34(a)(5) - Objective and activities/Program planning | Compliant - Finalized |
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Regulation: 3270.34(a)(2)/3270.34(a)(5) Description: Objective and activities/Program planning Noncompliance Area: ON 3/24/22 SCHOOL-AGE CHILD #1 SUSTAINED A HEAD INJURY WHILE BEING TRANSPORTED ON THE FACILITY'S BUS, THE SEVERITY OF HIS INJURY REQUIRED EMERGENCY MEDICAL TREATMENT. HOWEVER, THAT WAS NOT COMMUNICATED TO PARENT ON THE NOTIFICATION CALL. THE PARENT REALIZED THE SEVERITY OF THE CHILD'S INJURY WHEN SHE OBSERVED HIM AT THE END OF DAY DURING PICK-UP. THE OPERATOR DID NOT NOTIFY DHS-OCDEL OF THE INCIDENT AS REQUIRED. Correction Required: A director is responsible for administering the facility's program objectives and activities. A director is responsible for overall program planning. |
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Provider Response: (Contact the State Licensing Office for more information.) The Director is responsible for overseeing the operations of the facility and informing ownership of matters that involve student emergency medical treatment. |
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| 2022-02-28 | Complaints- Legal Location | 3270.51/3270.113(a)(1) - Similar Age Level/Staff assigned to specific children | Compliant - Finalized |
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Regulation: 3270.51/3270.113(a)(1) Description: Similar Age Level/Staff assigned to specific children Noncompliance Area: ON 2/23/22 DURING A CLASSROOM OBSERVATION ASSESSMENT (EHMC), STAFF PERSON #1 ON MULTIPLE OCCASSIONS MOMENTARILY LEFT HER ASSIGNED GROUP UNSUPERVISED AND OUT OF RATIO. Correction Required: When children are grouped in similar age levels, group sizes and ratios of staff persons must be applied at all times. Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30. Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. |
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Provider Response: (Contact the State Licensing Office for more information.) STAFF PERSON RECEIVED A WRITTEN WARNING. |
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| 2021-11-09 | Renewal | Renewal | Compliant - Finalized |
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