Five Star Center License
✓ Licensed
Dixon Academy At Northeast
Concord, NC
· Cabarrus County
200 MALL DRIVE,
Concord, NC 28025
Quick Facts
Capacity
100 children
Age Range
0 through 10
Subsidized Program
Participates
State Rating
5
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Contact Information
📞 (704) 786-1550
Licensed Five Star Center License
Active License
License Number
13000266
License Holder
DIXON ACADEMY #3
License Issued
Aug 7, 2019
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
M.2035
2022-06-01 01:40:28
★ ☆ ☆ ☆ ☆
I am an employee
The center was fine when you 1st start. The staff is friendly for the first few weeks/months and then it goes downhill. All of the staff at this center are all related or close in some way causing interal conflict. the main director could use a class on how to talk to people. some staff are never in their classrooms when the director is out and the assistant director is left in charge. Parent teacher relationships are usually frowned upon but not at this center. My child at one point in time, loved going to this center now it is like pulling teeth to even get them ready. Half the staff needs to be replaced or needs a test on the handbook because nobody follows it at all at this center. Will not be bringing my child back or will I be coming back to work ever again
95 out of 187 think this review is helpful
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About the Provider
Welcome to Dixon Academy! The vision of Dixon Academy is to provide the highest quality and most comprehensive early childhood educational experiences that are supported by enthusiastic educators and innovative programming. We strive to create an environment that, through a child’s perspective, is educational, fun and safe. No detail has been overlooked in order to make Dixon Academy a great place.
Parents are always welcome At Dixon Academy. Come rock your baby, read a story, eat lunch or observe your child’s class. You are welcome any time! Children feel more secure knowing there is a strong connection between their home, family and child care center. Help us make that connection.
Parent Conferences and Educational Nights are scheduled periodically to strengthen the relationship between home and center.
Teachers post weekly lesson plans as well as daily reports. Please check the plans to see what your child has done and talk about it with him/her that evening. Sing the songs, say the rhymes and take an active part in your child’s day and education. The teachers will schedule at least two parent-teacher conferences with you, but YOU can request one at any time and are encouraged to visit informally with your child’s teacher regularly.
The door is always open to parents and children. We want to hear what you have to say. If you have concerns, problems, comments or praise about the program, please tell us. Your comments will lead to better care for the children.
Parents are always welcome At Dixon Academy. Come rock your baby, read a story, eat lunch or observe your child’s class. You are welcome any time! Children feel more secure knowing there is a strong connection between their home, family and child care center. Help us make that connection.
Parent Conferences and Educational Nights are scheduled periodically to strengthen the relationship between home and center.
Teachers post weekly lesson plans as well as daily reports. Please check the plans to see what your child has done and talk about it with him/her that evening. Sing the songs, say the rhymes and take an active part in your child’s day and education. The teachers will schedule at least two parent-teacher conferences with you, but YOU can request one at any time and are encouraged to visit informally with your child’s teacher regularly.
The door is always open to parents and children. We want to hear what you have to say. If you have concerns, problems, comments or praise about the program, please tell us. Your comments will lead to better care for the children.
Additional Information:
Five Star Center License
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-08-10 | Unannounced Inspection | No | 0426-008A |
| 2026-07-07 | Unannounced Inspection | No | 0426-008A |
| 2026-04-07 | Unannounced Inspection | Yes | 0426-008A |
| 2026-04-07 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On March 31, 2026, a staff member yelled at a five-year-old child. | |||
| 2026-04-07 | Violation | 904 | .1803(a)(1) |
| A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. On March 31, 2026, a staff member handled a five-year-old child in a rough manner by using the child’s hand to slap the child’s face, pushed and/or pulled on the child arms and/or wrists, forcefully pushed/kicked the child away from her while the child was on the floor, and pushed the child by the neck onto the floor. | |||
| 2026-04-07 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. | |||
| 2026-04-07 | Violation | 1877 | .1803(a)(10) |
| A child was restrained as a form of discipline. On March 31, 2026, for approximately one minute and forty seconds, a staff member restrained a five-year-old child by holding the child by the wrists as the child repeatedly tried to get away. The staff member wrapped her arms around the child to hold the child and dug her nails into the child’s arms. At one point, the staff member was positioned with her arm around the child’s neck area. | |||
| 2025-10-23 | Unannounced Inspection | Yes | |
| 2025-10-23 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff members hired on 3/5/07 and 6/23/25 did not receive at least 16 hrs. orientation within first 6 weeks. | |||
| 2025-10-23 | Violation | 1054 | 10A NCAC 09 .1106(a) |
| Documentation of staff's on-going training was not on file and/or was not current. Staff members hired on 7/30/18 and 3/5/07 did not have documentation of on-going training on file. | |||
| 2025-10-23 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff members hired on 7/30/18 and 3/5/07 did not complete Health and safety training topics as part of on-going training within five years of completing the previous health and safety training topics. | |||
| 2025-09-17 | Unannounced Inspection | No | 0925-170L |
| 2025-05-27 | Unannounced Inspection | Yes | |
| 2025-05-27 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 12/12/13 did not have a current First Aid certificate on file and available for review. | |||
| 2025-05-27 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 12/12/13 did not have a current CPR certificate on file and available for review. | |||
| 2024-12-13 | Unannounced Inspection | No | |
| 2024-11-26 | Unannounced Inspection | No | 1124-062L |
| 2024-11-19 | Unannounced Inspection | Yes | 1124-062L |
| 2024-11-19 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. On November 5, 2024 a 4-year-old child enrolled in space 169 was left unattended on the playground for 30 minutes. | |||
| 2024-01-04 | Unannounced Inspection | Yes | |
| 2024-01-04 | Violation | 541 | .0902(a) |
| The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In Space 2 an infant feeding plan did not include the parent signature or date it was received. | |||
| 2024-01-04 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 6 there were outlets on a multi-plug uncovered and accessible to children. | |||
| 2024-01-04 | Violation | 844 | .0803(2)(a) |
| Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In Space 3 a prescription ointment was not in its original pharmaceutical labeled container. | |||
| 2024-01-04 | Violation | 893 | 10A NCAC 09 .0606(c) |
| A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. One child with an enrollment date of 1/2/24 did not have a signed safe sleep policy in their file. | |||
| 2024-01-04 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff with hire dates of June 26, 2023 and October 23, 2023 had medical reports dated after the date of hire. | |||
| 2024-01-04 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff with a hire date of October 23, 2023 had a TB skin test after their hire date. | |||
| 2024-01-04 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff with a hire date of September 5, 2023 had completed the "What is Prevention" training. This is the incorrect training. | |||
| 2023-06-20 | Unannounced Inspection | Yes | |
| 2023-06-20 | Violation | 1301 | GS 110-91(9) |
| Center did not maintain a record of daily attendance In space 3, one child was not on the attendance. | |||
| 2023-03-22 | Unannounced Inspection | No | |
| 2023-02-20 | Unannounced Inspection | No | |
| 2023-02-15 | Unannounced Inspection | Yes | |
| 2023-02-15 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. There was not information recorded for a fire drill in June 2022. You had a print out of a fire drill being conducted on 6/7/22 but it did not include all required information. | |||
| 2023-02-15 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On the preschool playground there was an exposed screw on the wooden planter. On the toddler playground, one tricycle was missing two handles and another tricycle was missing one handle. | |||
| 2023-02-15 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two staff did not have an annual health questionnaire. | |||
| 2023-02-15 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two staff did not have an annual emergency information. | |||
| 2023-02-15 | Violation | 1325 | .1804(b) |
| Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One child’s discipline policy did not have the date of enrollment. | |||
| 2023-02-15 | Violation | 1329 | .0801(a)(1-7) |
| Application for enrollment did not include all required information. One child’s application did not include all required information. | |||
| 2023-02-15 | Violation | 1851 | .0604(j) |
| The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. There was not information on file showing that the smoking and tobacco restriction was given to the parents of three children. | |||
| 2023-02-15 | Violation | 1908 | .0608(b)(1-6) |
| A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. There was not an enrollment date on the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy for one child. There was not information on file showing that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was given to and explained to the parents of two children. | |||
| 2023-01-24 | Unannounced Inspection | No | |
| 2023-01-19 | Unannounced Inspection | Yes | |
| 2023-01-19 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. A child was left outside on the playground unsupervised for 2 minutes. | |||
| 2023-01-19 | Violation | 1301 | GS 110-91(9) |
| Center did not maintain a record of daily attendance. On January 9, 2023, two children were not marked on the attendance. | |||
| 2022-11-03 | Unannounced Inspection | Yes | |
| 2022-11-03 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. A staff members' failure to ensure the child was a safe distance away from the door when it closed created an unsafe environment and a four-year-old child's finger was closed in the hinge side of the door, which resulted in a serious injury requiring medical treatment. | |||
| 2022-05-11 | Unannounced Inspection | No | |
| 2022-03-31 | Unannounced Inspection | No | |
| 2022-03-01 | Unannounced Inspection | Yes | |
| 2022-03-01 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. In space 5, the activity plan is dated February 21-25. | |||
| 2022-03-01 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. In space 7, there is a wooden dollhouse that is coming apart on one side. There are also places on it where it is not smooth and has rough edges, as well as chipping paint.The surfacing/mats on the infant/toddler playground are cracking in places and need to be repaired. | |||
| 2022-03-01 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff, date of employment 2/18/22, did not have a medical statement prior to employment. Another staff, date of employment 2/7/22, did not have a medical statement prior to employment but now has one on file. | |||
| 2022-03-01 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff did not have a current staff development plan. | |||
| 2022-02-24 | Unannounced Inspection | Yes | |
| 2022-02-24 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of three years for the date of issuance). On 02/24/2022, a staff member failed to get re-qualified prior to the expiration date of their criminal background check. | |||
| 2022-02-24 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. On 02/24/2022, a staff members criminal background check was expired. | |||
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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