Four Star Center License
✓ Licensed
Firststart Kids Academy
Concord, NC
· Cabarrus County
1009 UNION STREET S,
Concord, NC 28025
Quick Facts
Capacity
162 children
Age range (listing information)
0 through 12
May not reflect the ages served today. Please confirm with the provider.
Transportation
Yes
Subsidized Program
Participates
State Rating
4
Missing details such as rates or type of care? Suggest an update to help other families.
Licensed Four Star Center License
Active License
License Number
13000578
License Holder
CRL OPERATIONS INC.
License Issued
Oct 11, 2021
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
FIRSTSTART KIDS ACADEMY is a Four Star Center License in CONCORD NC, with a maximum capacity of 162 children. This child care center's listing gives an age range of 0 through 12; please confirm current ages with the provider. The provider also participates in a subsidized child care program.
Hours of Operation
- HoursNot listed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2025-10-07 | Unannounced Inspection | No | |
| 2025-08-14 | Unannounced Inspection | No | 0725-436L |
| 2025-08-06 | Unannounced Inspection | No | |
| 2025-08-06 | Unannounced Inspection | Yes | 0725-436L |
| 2025-08-06 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. On July 11, 2025 a two year old child was left unattended in the Two's classroom. | |||
| 2025-08-06 | Violation | 904 | .1803(a)(1) |
| A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. A teacher in the Two's classroom grabbed a child by their arm and forcefully swung the child away from the gate and on to the carpet in the classroom. | |||
| 2025-07-15 | Unannounced Inspection | No | |
| 2025-06-04 | Unannounced Inspection | Yes | |
| 2025-06-04 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 11/17/22 did not have a First Aid certificate on file and available for review. | |||
| 2025-06-04 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 11/17/22 did not have a CPR certificate on file and available for review. | |||
| 2025-06-04 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 1/1/21 did not have a Recognizing and Responding to Suspicions of Child Maltreatment certificate on file and available for review. | |||
| 2025-05-12 | Unannounced Inspection | No | 0425-362L |
| 2025-05-08 | Unannounced Inspection | Yes | 0425-362L |
| 2025-05-08 | Violation | 904 | .1803(a)(1) |
| A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. A teacher in space #2 removed a three year old child from the classroom and dragged them down the hallway of the facility by their ankle, to another classroom. | |||
| 2025-03-24 | Unannounced Inspection | Yes | 0325-294A |
| 2025-03-24 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member pulled a one-year-old child by one arm to redirect the child away from another child. | |||
| 2025-01-23 | Unannounced Inspection | No | 0125-069L |
| 2025-01-13 | Unannounced Inspection | Yes | 0125-069L |
| 2025-01-13 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A three-year-old child was yelled at and told to lay down and be quiet at nap time. A three-year-old was not assisted with their personal hygiene process. | |||
| 2025-01-13 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. Child was handled rough when removed from classroom. Child was handled rough when placed in a chair and on carpet. | |||
| 2025-01-08 | Unannounced Inspection | No | 1224-274L |
| 2025-01-02 | Unannounced Inspection | Yes | 1224-274L |
| 2025-01-02 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Teacher was not feeding and caring for infants in a nurturing way. It was observed from a video that the teacher was feeding an infant a bottle in a harsh manner. | |||
| 2024-11-07 | Unannounced Inspection | No | |
| 2024-10-08 | Unannounced Inspection | No | 0924-354L |
| 2024-10-01 | Unannounced Inspection | Yes | 0924-354L |
| 2024-10-01 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. Eight staff verified phone usage in the classroom while children were present. | |||
| 2024-10-01 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. There was an exposed storm drain on the 2-year-old playground that is hazardous and children have access to. | |||
| 2024-10-01 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. During four staff interviews specific times were stated when children were not verbally and physically cared for in a nurturing manner. | |||
| 2024-04-30 | Unannounced Inspection | No | 0424-305L |
| 2024-04-22 | Unannounced Inspection | No | 0324-032A |
| 2024-04-22 | Unannounced Inspection | Yes | 0424-305L |
| 2024-04-22 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. Teachers stated that children are not supervised at all times in the classrooms and on the playground. | |||
| 2024-04-22 | Violation | 609 | 15A NCAC 18A .2803(a) |
| Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. Staff did not wash hands after cleaning a child's nose. | |||
| 2024-04-22 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. Incident log was not complete for the month of March and April 2024. | |||
| 2024-03-07 | Unannounced Inspection | No | 0324-032A |
| 2023-11-09 | Unannounced Inspection | Yes | |
| 2023-11-09 | Violation | 488 | .0510(e)(3) |
| For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In the toddlers classrooms there was not a sufficient quantity of toys for children. | |||
| 2023-11-09 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. Walls in all classroom need to be cleaned and or painted. | |||
| 2023-11-09 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. Some playground toys were not in good repair and all toys need to be washed. | |||
| 2023-11-09 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. 5 diaper creams forms did not have the amount of cream to be applied. | |||
| 2023-11-09 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. 3 employees did not have the emergency information form on file before the first day of work. | |||
| 2023-11-09 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. On the school age playground and the older preschool playground the surfacing was not critical height of equipment. | |||
| 2023-11-09 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member that started 10/30/23 has not completed the Shaken Baby Syndrome and Abusive Head Trauma policy. | |||
| 2023-04-03 | Unannounced Inspection | Yes | |
| 2023-04-03 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. In space 3, the activity plan was dated 3/13-17. In space 6, the activity plan was not dated. | |||
| 2023-04-03 | Violation | 528 | 10A NCAC 09 .0901(b) |
| Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Lunch was observed and included meatballs, mixed vegetables, pineapple, bread, and milk. The menu stated that lunch would include hamburger, tater tots, apple slices, carrots, a bun, and milk. | |||
| 2023-04-03 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space 1, a staff had a partially drank sun drop bottle sitting on the table where they were doing a small group activity. | |||
| 2023-04-03 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no record of a shelter-in-place and/or lock down drill being conducted. | |||
| 2023-04-03 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff medical information was not kept in a separate file. | |||
| 2022-12-05 | Announced Inspection | No | |
| 2022-11-29 | Unannounced Inspection | Yes | |
| 2022-11-29 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. There was not record of a fire drill being conducted in January 2022. | |||
| 2022-11-29 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. In space 7, a one-year-old child was wearing a teething necklace. Outdoors, there were multiple spikes/bolts sticking up from the black containment border on the two-year-old playground. | |||
| 2022-11-29 | Violation | 842 | 10A NCAC 09 .0803(1)(a & b) |
| A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. There was a tube of Neosporin for a one-year-old. The instructions on the Neosporin tube states that it is for children 2 years and older. There was tube of Cortizone 10 for a one-year-old. The instructions on the Cortizone 10 states children under 12 ask a doctor. In space 8, there was a tube of Aquaphor and a tube of Coloplast that do not have information completed that describes how to apply. | |||
| 2022-11-29 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 6, there was a tube of Baby Healing Ointment that the from expired on 11/22/22. In space 7, there was a tube of Baby Dove Eczema care that the form expired on 11/10/22 | |||
| 2022-11-29 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff did not complete the required number of on-going training hours within the required timeframe. | |||
| 2022-11-29 | Violation | 1329 | .0801(a)(1-7) |
| Application for enrollment did not include all required information. Two children’s applications did not include all required information. | |||
| 2022-11-29 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill was conducted on September 14, 2022. Prior to that, the last shelter-in-place or lockdown drill was conducted on May 23, 2022. | |||
| 2022-11-29 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. One staff did not complete health and safety training within one year of employment. | |||
| 2022-11-15 | Unannounced Inspection | Yes | |
| 2022-11-15 | Violation | 501 | 10A NCAC 09 .0901(a) |
| Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. A child was not served cow’s milk or an acceptable substitute to meet USDA requirements. | |||
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