Sycamore Chapel's Tender Touch Child Care
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Reviews
The director is very unprofessional. Called my phone 2 days in a row bc my son wasn’t sleeping during naptime and asked me to come get him bc he was “wearing her staff out”. My son had just started and only been there for 10 days so he had not enough time to get adjusted to this 2 hour naptime. When I arrived the staff were simply sitting in the classrooms texting on the phones so how dare they be worn out when that’s what they were getting paid to do. The staff were never the same. One shift in the morning and in the evening it was a different teacher in my son’s classroom every other day. I will not be returning ever again.
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About the Provider
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-07-21 | Unannounced Inspection | No | 0726-230L |
| 2026-06-02 | Unannounced Inspection | Yes | |
| 2026-06-02 | Violation | 856 | 10A NCAC 09 .0604(p) |
| The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. There was a broken bucket and a torn foam football on the preschool playground. | |||
| 2026-06-02 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A staff member hired on 6/2/26 was caring for children in classroom space #4. | |||
| 2025-12-16 | Unannounced Inspection | No | |
| 2025-06-11 | Unannounced Inspection | No | |
| 2024-12-20 | Unannounced Inspection | Yes | |
| 2024-12-20 | Violation | 856 | 10A NCAC 09 .0604(p) |
| The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. On the playground, there was a stationary seesaw with two broken seats. | |||
| 2024-12-20 | Violation | 1329 | .0801(a)(1-7) |
| Application for enrollment did not include all required information. A child enrolled on 9/3/24 application did not include the child's health care needs. | |||
| 2024-05-30 | Unannounced Inspection | Yes | |
| 2024-05-30 | Violation | 1123 | 10A NCAC 09 .1002(a) |
| All vehicles used to transport children were not free of hazards. The front and rear passenger tires on van #13. | |||
| 2024-01-11 | Unannounced Inspection | Yes | |
| 2024-01-11 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Twelve staff did not have an annual health questionnaire form on file. | |||
| 2024-01-11 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Twelve staff did not have and annual Emergency Information form on file. | |||
| 2024-01-11 | Violation | 1123 | 10A NCAC 09 .1002(a) |
| All vehicles used to transport children were not free of hazards. Tire threads on van#13 measured less than 2/32 of an inch. | |||
| 2023-06-08 | Unannounced Inspection | No | |
| 2023-01-31 | Unannounced Inspection | Yes | |
| 2023-01-31 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff hired on 3/4/22 did not complete First Aid training within 90 days. | |||
| 2023-01-31 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff hired on 3/4/22 did not have CPR training on file within 90 days. | |||
| 2022-02-15 | Unannounced Inspection | Yes | |
| 2022-02-15 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. On the vans used to transport children there was a bottle of Odoban Fabric refresher, windex, hand sanitizer and lotion. | |||
| 2022-02-15 | Violation | 1115 | 10A NCAC 09 .1003(c) |
| First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. A first aid kit was not available on bus# 15 and bus #17. | |||
| 2022-02-15 | Violation | 1123 | 10A NCAC 09 .1002(a) |
| All vehicles used to transport children were not free of hazards. On bus #17 at the entry doors the panel on the steps was broken leaving a sharp edge exposed. | |||
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