Chesterbrook Academy
Quick Facts
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Reviews
I would like to give them a zero star rating
My son has been attending Cambridge since he was just under a year old and is now 9. He has loved his teachers throughout the years. I also have enjoyed having him there. I have talked to many other parents and have heard what I call horror stories from other near by child care centers. It just makes me feel good having him where his is and never had any of these issues in the past almost 9 years he has attended Cambridge. Most of the staff are friendly and welcoming. The summer camp programs have been a big hit with my son. The activities they have and field trips. I love it here!
I just gave this comments: when I called the direct to cancel my child's registration before the June 2015, and when I required my balanced refund (less the cancellation fee and any other fees), things became terrible. I called and emailed totally over 30 times and only got one email back and said it need 2 or 4 weeks to process it. However up to today (Nov. 12, 2016), I did not get any feedback even I required the director at Macungie school again. I believed a sue is needed to avoid this illegal behaviour. Under this situation, I believed parents will have a decision if it is a good or bad school with this wrong moral behavior.
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About the Provider
Hours of Operation
- Monday6:30 AM - 6:00 PM
- Tuesday6:30 AM - 6:00 PM
- Wednesday6:30 AM - 6:00 PM
- Thursday6:30 AM - 6:00 PM
- Friday6:30 AM - 6:00 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
|---|---|---|---|
| 2019-06-11 | Complaints- Legal Location | 3270.113(b) - No physical punishment | Compliant - Finalized |
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Noncompliance Area: Certification Rep observed video, of Child #1 near his mat for nap and Staff #1 grabbed Child #1's left calf and pulled him onto the rest mat. Correction Required: A facility person may not use any form of physical punishment, including spanking a child. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff member was put on administrative leave was going to be terminated but resigned before able to. Reviewed at staff meeting on 6/20/19 that a facility person may not use any form of physical punishment. |
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| 2019-03-26 | Renewal | 3270.123(a)(3) - Services proceeded | Compliant - Finalized |
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Noncompliance Area: Child #1, 2, 3, 4, 5, 7 & 10 are missing services to be provided to the family and the child. Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in 3270.124(f) (relating to emergency contact information). |
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Provider Response: (Contact the State Licensing Office for more information.) We corrected this with the new agreement forms. From now on all new agreements will have services to be provided filled out. |
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| 2019-03-26 | Renewal | 3270.123(a)(6) - Admission date | Compliant - Finalized |
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Noncompliance Area: Child #1,2, 4, 5, 6, 7, 8, 9 & 10 are missing the date of the child's admission. Correction Required: An agreement shall specify the date of the child's admission. |
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Provider Response: (Contact the State Licensing Office for more information.) We will make sure admission dates are always on agreements. To fix we had new agreements filled out or put the dates in. |
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| 2019-03-26 | Renewal | 3270.124(b)(2) - Physician name, address, phone | Compliant - Finalized |
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Noncompliance Area: Child # 1 is missing the telephone number of the physician. Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care. |
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Provider Response: (Contact the State Licensing Office for more information.) We got the phone number of the physician from the parent and it is documented on the emergency contact form. For future we will make sure the phone number and all information is filled out. |
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| 2019-03-26 | Renewal | 3270.76 - Building Surfaces | Compliant - Finalized |
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Noncompliance Area: There is rust under the soap dispenser in the school age bathroom. Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. |
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Provider Response: (Contact the State Licensing Office for more information.) We took the dispenser off the wall and threw it away. Cleaned the wall and put a soap pump on the counter. Monthly safety checks will be completed. |
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| 2019-03-26 | Renewal | 3270.82(g) - Clean and good repair | Compliant - Finalized |
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Noncompliance Area: Two toilet lids are not securely attached to the toilet in the toddler room. Correction Required: Toilet areas and fixtures shall be cleaned daily and be in good repair. |
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Provider Response: (Contact the State Licensing Office for more information.) We tightened the bolts to tighten the seats to make sure they are secure. To make sure they do not get loose we will check daily. |
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| 2018-08-17 | Complaints- Legal Location | 3270.113(b) - No physical punishment | Compliant - Finalized |
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Noncompliance Area: CERTIFICATION REP REVIEWED THE VIDEO AND OBSERVED FACILITY PERSON #1 HIT CHILD #1 IN THE BACK OF THE HEAD WHILE WALKING OUT OF THE CUBBY AREA. Correction Required: A facility person may not use any form of physical punishment, including spanking a child. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff member was put on administrative leave as soon as event was discovered. Reviewed by higher ups and after investigation the staff was let go, parents were notified. We have a zero tolerance for any physical harmful behavior towards the children. This is and will be in our orientation packet and also the employee handbook which staff must sign off on. |
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