Holding Hands Daycare Center
Quick Facts
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Contact Information
📞 (410) 674-4300Reviews
This place is negligent. Your child’s belongings will get lost. Your child will get sick weekly. Your child will return home with unexplained and undocumented injuries. The director, Freesa, is very dismissive over concerns and anything that goes against what she or the owner wants. They only give you the choice to terminate care instead of them improving the level of child care provided in the facility. Everyone there is fake and you will NOT have peace of mind having your child there.
I worked here to 2 weeks. My first day they had me in a classroom with the entire centers children so they could have a staff meeting at 12 o’clock in the afternoon. The only cleaning products in the whole center are Lysol and Clorox wipes. No mop, toys are dirty, 60% of the centers children were always sick, and were always allowed to return without drs notes or being free of symptoms. The “manager” because she isn’t director qualified, lied to multiple parents about injuries that happened to their children. Her own daughter was biting children and she lied to cover it up and then wrote me up for putting the truth on the incident report. Your children will not be safe here. Please do not spend your hard earned money on a place that can’t spend money on cleaning products.
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About the Provider
Hours of Operation
- Monday 6:30 AM - 6:30 PM
- Tuesday 6:30 AM - 6:30 PM
- Wednesday 6:30 AM - 6:30 PM
- Thursday 6:30 AM - 6:30 PM
- Friday 6:30 AM - 6:30 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Regulations | Status |
|---|---|---|---|
| 2026-03-23 | Complaint | 13A.16.07.01 | Corrected |
| Findings: Child was struck in the back of the head by a staff member in the 3 year old classroom. This violates abuse, neglect, mental injury, or injurious treatment to a child. | |||
| 2026-03-23 | Complaint | 13A.16.07.03A(1) | Corrected |
| Findings: A child was struck in the back of the head by a staff member in the 3 year old classroom and does not support the discipline regulations which states for the child's maturity, and physical condition. | |||
| 2026-03-17 | Mandatory Review | ||
| Findings: No Noncompliances Found | |||
| 2025-09-10 | Complaint | 13A.16.07.06A | Corrected |
| Findings: Teacher left children alone with an Aide and was walking around the center | |||
| 2025-09-10 | Complaint | 13A.16.08.01A(2)(a) | Corrected |
| Findings: Classroom 5, 3 had Aides in charge of groups not giving adequate supervision and Room 5 LS observed leave the classroom multiple times to answer or walk parents to the door leaving an Aide in charge of groups. | |||
| 2025-09-10 | Complaint | 13A.16.08.01A(2)(b) | Corrected |
| Findings: Classroom 5, 3 had Aides in charge of groups and Room 5 LS observed leave the classroom multiple times to answer or walk parents to the door leaving an Aide in charge of groups. | |||
| 2025-09-10 | Complaint | 13A.16.08.02B | Corrected |
| Findings: Classroom 5, 3 had Aides in charge of groups. | |||
| 2025-04-17 | Complaint | 13A.16.08.01A(2)(a) | Corrected |
| Findings: Children were left unattended with 1 staff member | |||
| 2025-04-17 | Complaint | 13A.16.08.03D(2)(b) | Corrected |
| Findings: During the complaint investigation, staff mentioned that she was in the room briefly with more than 10 children by herself. | |||
| 2025-04-17 | Full | 13A.16.03.05B | Corrected |
| Findings: Rm#3 no staffing patterns posted in the classroom | |||
| 2025-04-17 | Full | 13A.16.05.01A(1) | Corrected |
| Findings: multiple ceiling tiles around the center were stained and need replacing., Multiple areas of the center have chipped paint. | |||
| 2025-04-17 | Full | 13A.16.05.07A | Corrected |
| Findings: Lounge adult bathroom does not have hot water. | |||
| 2025-04-17 | Full | 13A.16.05.08I | Corrected |
| Findings: paper towel missing in classroom room 6 | |||
| 2025-04-17 | Full | 13A.16.05.11D(3) | Corrected |
| Findings: Room 3 trash can was full and need emptng | |||
| 2024-02-02 | Complaint | 13A.16.08.03D(1) | Corrected |
| Findings: Infant classroom #1 only had 1 staff during the time of inspection. This was corrected during time of inspection | |||
| 2024-01-23 | Complaint | 13A.16.12.03A | Corrected |
| Findings: Operator shall furnish food at the center only if it is wholesome and free from filth or contamination and obtained from sources that comply with all laws relating to food and labeling. Cereal at the center not stored and labeled properly. Please submit corrections to OCC by 01/30/2024 | |||
| 2024-01-23 | Mandatory Review | 13A.16.05.11A | Open |
| Findings: Ceiling vents in lobby and in Classroom #5 must be cleaned. Please submit corrections to OCC by 01/30/2024 | |||
| 2023-09-08 | Complaint | 13A.16.08.01B(1) | Corrected |
| Findings: Room #2 had 1 staff member with 4 infants. Was corrected during time of inspection | |||
| 2023-09-08 | Complaint | 13A.16.08.03D(1) | Corrected |
| Findings: 1 staff member was caring for 4 infants in classroom 2. This was corrected during time of inspection | |||
| 2023-03-29 | Full | 13A.16.03.04C | Corrected |
| Findings: More than 5 children records needing to be corrected please go through all the records and submit corrections | |||
| 2023-03-29 | Other | ||
| Findings: No Noncompliances Found | |||
| 2023-02-08 | Monitoring | 13A.16.05.01A(1) | Corrected |
| Findings: Fabric needs to replace on dividing curtain that separates Room # 5 Room # 7 | |||
| 2023-02-08 | Monitoring | 13A.16.05.03C(2) | Corrected |
| Findings: No breast feeding area for parents | |||
| 2023-02-08 | Monitoring | 13A.16.05.07C | Corrected |
| Findings: Cover needed on drinking fountain since it's attached to a handwashing sink. | |||
| 2023-02-08 | Monitoring | 13A.16.05.09B | Corrected |
| Findings: 2 Liights out in Room# 5 need to be replaced. | |||
| 2023-02-08 | Monitoring | 13A.16.05.11A | Corrected |
| Findings: Room# 5 Boys and Girls: construction paper needs to be removed, clean boys and girls bathroom walls near paper towels and light switch, all contact paper needs to be removed and contact paper need to be removed in bathroom areas and on all furniture, shelving needs cleaning and all contact paper removed of shelving units in classrooms throughout the center. | |||
| 2023-02-08 | Monitoring | 13A.16.06.04A(1) | Corrected |
| Findings: F.I. medical is needed in file | |||
| 2022-03-24 | Complaint | 13A.16.03.05A | Corrected |
| Findings: LS is missing an updated staffing pattern | |||
| 2022-03-24 | Complaint | 13A.16.03.05C | Corrected |
| Findings: Missing fingerprints for S.L., I. A., K.B. S.E. | |||
| 2022-03-24 | Complaint | 13A.16.03.06D(2) | Closed |
| Findings: The complaint alleges a child has a bruise on his chin. A teacher told parent the child collided with another child. The child stated he fell off the slide. The teacher did not provide a written incident report nor called the parent of the injury to the child. | |||
| 2021-12-07 | Other | ||
| Findings: No Noncompliances Found | |||
| 2021-04-06 | Full | ||
| Findings: No Noncompliances Found | |||
| 2020-07-08 | Mandatory Review | ||
| Findings: No Noncompliances Found | |||
| 2019-06-11 | Complaint | 13A.16.09.04F | Corrected |
| Findings: Blankets were observed in three cribs. Corrected. | |||
| 2019-03-13 | Conversion | 13A.16.05.11A | Corrected |
| Findings: Floor needs to be maintained cleaner. | |||
| 2019-02-06 | Complaint | 13A.16.06.04A(1) | Corrected |
| Findings: Ashley Smith does not have an approved medical on file. | |||
| 2019-02-06 | Complaint | 13A.16.03.06A(1) | Corrected |
| Findings: New staff started on January 28, but was not reported to OCC until 2-6-19. | |||
| 2019-02-06 | Complaint | 13A.16.05.11A | Corrected |
| Findings: An old mop was observed that is not adequate for cleaning the floors. Mop was discarded. | |||
| 2019-02-06 | Complaint | 13A.16.09.06B | Corrected |
| Findings: Children's linens were stored inappropriately making them accessible to cross contamination. | |||
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Providers in ZIP Code 21113
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