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Child Care Center

Chatterbox Day Care Center

Pittsburgh, PA · Allegheny County
★ ★ ★ ★ ★ 5.0 (1 review)
10143 FRANKSTOWN RD, Pittsburgh, PA 15235
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Quick Facts

Capacity
55 children
Subsidized Program
Participates
State Rating
2

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Contact Information

📞 (412) 371-8299
10143 FRANKSTOWN RD
Pittsburgh, PA 15235
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• Child Care Center
Not found in current state licensing data

This provider appeared in previous licensing records but was not found in our most recent state data update.

Historical licensing information
License Number
CER-00176320
Expired
Mar 23, 2022
Issued By
Pennsylvania Department of Education and Public Welfare
District Office
Early Learning Resource Center for Region 5

Reviews

5.0
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1 review
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Levi Donaldson
2017-01-29 06:58:32
★ ★ ★ ★ ★
I have used this provider for more than 6 months

My son has been going to this daycare for two years and he loves it. The owner is very friendly and professional. The staff always makes sure that the children are well taken care of. I highly recommend this Daycare center.

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About the Provider

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Providing quality care in a learning environment

Hours of Operation

  • Monday6:30 AM - 6:30 AM
  • Tuesday6:30 AM - 6:30 AM
  • Wednesday6:30 AM - 6:30 AM
  • Thursday6:30 AM - 6:30 AM
  • Friday6:30 AM - 6:30 AM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Inspection Date Reason Description Status
2020-03-10 Unannounced Monitoring 3270.124(d) - Excursions Compliant - Finalized

Noncompliance Area: On 3-10-20 at approximately 8 a.m., staff person #1 was observed transporting 6 children total between the facility and another facility without the emergency contact forms present in the vehicle.

Correction Required: When children leave the facility on walking and riding excursions, emergency contact information specific to each child on the excursion shall accompany a staff person on the excursion.

Provider Response: (Contact the State Licensing Office for more information.)
We no longer transport but are aware emergency contacts must be present in vehicle. In the future, when transporting children, emergency contact forms will be present for each child being transported.
2020-03-10 Unannounced Monitoring 3270.173(b) - Driver not counted in ratio - I, T, PS Compliant - Finalized

Noncompliance Area: According to observations and staff statements, on 3-10-20, staff person #1, the driver, transported three 3-year olds, child #2, child #3, and child #4 and an older toddler, child #1 between two facilities in the morning and in the afternoon/evening without having a second staff person in the vehicle. According to staff statements, children have been transported between the two facilities daily for approximately the last 3 months.

Correction Required: The driver may not be considered part of the staff-child ratio when infant, young or older toddler or preschool children are transported.

Provider Response: (Contact the State Licensing Office for more information.)
We are no longer transporting children. But, we were informed driver is not considered a staff for supervision and another staff must be present. In the future, another staff person will be present to maintain ratio when transporting preschool aged children and younger.
2020-03-10 Complaints- Legal Location 3270.175(a) - Age appropriate restraints Compliant - Finalized

Noncompliance Area: According to observations and staff statements, on 3-10-20, staff person #1 transported five children ages 3 to 7 years old, including three 3-year olds, child #2, child #3, and child #4, and two young school-age children, child #5 and child #6, from the facility to a second facility in the morning at approximately 8 a.m. and transported child #1, a 2 year old child, back to the facility on the return trip without the children using car seats or booster seats as required for their age group. According to staff statements, the same process was repeated in the late afternoon/evening to return the children to each facility to be picked up by their parent, and transportation has been ongoing for approximately the last 3 months.

Correction Required: A child 7 years of age or younger shall be transported in accordance with the requirements for parents and guardians as stated in 75 Pa.C.S. 4581 (relating to restraint systems).

Provider Response: (Contact the State Licensing Office for more information.)
The facility is no longer transporting children. In the future, a child 7 years of age or younger will be transported in accordance with the requirements for parents and guardians as stated in 75 Pa.C.S. 4581 (relating to restraint systems).
2020-03-10 Unannounced Monitoring 3270.182(6) - Signed parental consent for transportation, walking excursions, swimming and wading Compliant - Finalized

Noncompliance Area: Child #1 and child #2, who were observed on 3-10-20 being transported between the facility and another facility, lacked signed parental consent for transportation.

Correction Required: A child's record shall contain signed parental consent for transportation, walking excursions, swimming and wading.

Provider Response: (Contact the State Licensing Office for more information.)
Parent signatures were obtained for both children for transportation. For future purposes, we will ensure all requires signatures are obtained.
2020-03-10 Unannounced Monitoring 3270.75(d)/3270.178 - On excursions/Transportation First Aid Kit Compliant - Finalized

Noncompliance Area: On 3-10-20 at approximately 8 a.m., staff person #1 was observed transporting children to another facility without a first-aid kit or bottle of water in the vehicle.

Correction Required: One first-aid kit per child care group must accompany children and facility persons on excursions from the facility. Each first aid kit taken on an excursion must contain a bottle of water in addition to the items specified at 3270.75(c).A first-aid kit, including the contents as specified in 3270.75 (relating to first-aid kit) shall be in the vehicle when children are being transported.

Provider Response: (Contact the State Licensing Office for more information.)
We no longer transport children but are aware we must have a bottle of water and first aid kit present. In the future, a first-aid kit will be present along with a water bottle when transporting children.
2020-03-03 Unannounced Monitoring 3270.131(a) - Within 60 days Compliant - Finalized

Noncompliance Area: 2nd CITATION: The file for child #2, with a start date of 10-11-19, lacked an initial health assessment within 60 days of their start date and requires a current health assessment. PREVIOUSLY CITED ON 12-18-19.

Correction Required: The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
The parent will provide an updated health assessment. Moving forward, the parent of a child will provide an initial health assessment within 60 days of their start date.
2020-03-03 Unannounced Monitoring 3270.131(d)(7) - Free from contagious/communicable disease Compliant - Finalized

Noncompliance Area: The file for child #1 had a health assessment that lacked a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.

Correction Required: A health report shall include a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.

Provider Response: (Contact the State Licensing Office for more information.)
The parent will provide an updated health assessment that includes a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease. Moving forward, a health assessment will include a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.
2020-03-03 Unannounced Monitoring 3270.131(e) - ACIP recommended immunization record Compliant - Finalized

Noncompliance Area: 2nd CITATION: The file for child #2, with a start date of 10-11-19, lacked an immunization record within 60 days of their start date and requires a current immunization record. PREVIOUSLY CITED ON 12-18-19.

Correction Required: The facility may not accept or retain an infant 2 months of age or older, a toddler or a preschool child at the facility for more than 60 days following the first day of attendance at the facility unless the parent provides written verification from a physician, physician's assistant, CRNP, the Department of Health or a local health department of the dates (month, day and year) the child was administered immunizations in accordance with the recommendations of the ACIP.

Provider Response: (Contact the State Licensing Office for more information.)
The parent will provide an updated immunization record. Moving forward, the parent of a child will provide an immunization record within 60 days of their start date.
2020-03-03 Unannounced Monitoring 3270.131(e)(1) - Exemption documentation from parent/guardian Compliant - Finalized

Noncompliance Area: 2nd CITATION: The file for child #3, a 10 month old, had an immunization record that lacked documentation of the initial dose of the Influenza vaccination at age 6 months in accordance with the schedule recommended by the ACIP. PREVIOUSLY CITED ON 12-18-19.

Correction Required: The facility shall require the parent to provide updated written verification from a physician, physician's assistant, CRNP, the Department of Health or a local health department of ongoing vaccines administered to an infant, toddler or preschool child in accordance with the schedule recommended by the ACIP.

Provider Response: (Contact the State Licensing Office for more information.)
The parent will provide an exemption letter for the child for the Influenza vaccination. Going forward, an updated immunization record for each child will be provided by the parent in accordance with the schedule recommended by the ACIP.
2019-12-18 Renewal 3270.106(a) - Clean, age appropriate Non Compliant - Finalized

Noncompliance Area: In the young toddler room, there was a child sleeping in a pack 'n play that was not labeled with the child's name.

Correction Required: Individual, clean, age-appropriate rest equipment shall be provided for preschool, toddler and infant children as agreed between the child's parent and the operator. The rest equipment shall be labeled for the use of a specific child and used only by the specified child.

Provider Response: (Contact the State Licensing Office for more information.)
Upon the inspector informing the toddler teacher and the director that the play pin was not label, the teacher labeled the child's play pin with her name the same day. In the future the staff knows to make sure all cribs, cots and play pins are labeled with the correct names at all times.
2019-12-18 Renewal 3270.106(f) - 2 feet apart Non Compliant - Finalized

Noncompliance Area: 2nd CITATION: In the young toddler 2 room, there was a child sleeping on a cot that had 2 feet of space on two sides and had a shelf and a table bordering on the other two sides. PREVIOUSLY CITED ON 4-18-19.

Correction Required: At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.

Provider Response: (Contact the State Licensing Office for more information.)
Upon the inspector informing the toddler teacher that the child was not two feet on three sides. The teacher positioned the child so that he/she would be the correct two feet on three sides that same day. In the future the staff knows to move what ever furniture that is in the way, to insure that the cots are two feet apart at all times.
2019-12-18 Renewal 3270.107 - Refrigerator Non Compliant - Finalized

Noncompliance Area: In the front room, the refrigerator that stores food for the children lacked a thermometer.

Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45 F or below. An operating thermometer shall be placed in the refrigerator.

Provider Response: (Contact the State Licensing Office for more information.)
The inspector informed the director that the digital thermometer is not enough that we will need another one. In the future all staff will make sure that all refrigerators will have a proper thermometer.
2019-12-18 Renewal 3270.111(b) - Posted in group space Non Compliant - Finalized

Noncompliance Area: The daily activity schedule was not posted in the front room.

Correction Required: The written plan of daily activities shall be posted in the group space.

Provider Response: (Contact the State Licensing Office for more information.)
The director was informed that there was no daily schedule posted in the front room. She typed one up that day and posted it for the inspector to see. In the future, a daily activity schedule will be posted in all child care spaces.
2019-12-18 Renewal 3270.119 - Infant sleep position Non Compliant - Finalized

Noncompliance Area: In the infant room, staff person #4 transferred an infant from one crib to another crib and placed the child on their stomach.

Correction Required: Infants shall be placed in the sleeping position recommended by the American Academy of Pediatrics unless there is a medical reason an infant should not sleep in this position. The medical reason shall be documented in a statement signed by a physician, physician's assistant or CRNP and placed in the child's record at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person four moved the child back to her crib after changing the sheets. She laid the child on her back but the child rolled over onto her stomach. In the future, infants will be placed on their back in the sleeping position recommended by the American Academy of Pediatrics.
2019-12-18 Renewal 3270.123(a)(2) - Date fee to be paid Non Compliant - Finalized

Noncompliance Area: The file for child #5 had an agreement that lacked the date on which the fee is to be paid.

Correction Required: An agreement shall specify the date on which the fee is to be paid.

Provider Response: (Contact the State Licensing Office for more information.)
The director looked up child #5 child care fee up and wrote the effective date on the paper. She showed the inspector of the corrections. In the future all child's files will have fee dates filled out correctly.
2019-12-18 Renewal 3270.123(a)(6) - Admission date Non Compliant - Finalized

Noncompliance Area: The file for child #5 had an agreement that lacked the child's admission date.

Correction Required: An agreement shall specify the date of the child's admission.

Provider Response: (Contact the State Licensing Office for more information.)
The director looked up child#5 start date and wrote it on the form and showed the inspector of the correction. In the future all children's files will be checked for the right start dates and correctly filled out.
2019-12-18 Renewal 3270.124(b)(7) - Name/address/phone release person Non Compliant - Finalized

Noncompliance Area: The file for child #3 had an emergency contact form that lacked the address of the individual designated by the parent to whom the child may be released.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
We asked mom is write down that persons address of take him/her off her list. She is working on bring that information in for the office. In future all child's files will be checked for proper address information.
2019-12-18 Renewal 3270.124(c) - Each child care space Non Compliant - Finalized

Noncompliance Area: The emergency contact forms were not present in the front room or the young toddler 2 room downstairs for the children that receive care in each of those rooms.

Correction Required: When children are in the facility, emergency contact information shall be present in a child care space for children receiving care in the space.

Provider Response: (Contact the State Licensing Office for more information.)
The director made copies of the contact forms and placed them on the bulletin board and showed the inspector of the correction. In the future all the rooms will have child contact forms in them.
2019-12-18 Renewal 3270.131(a) - Within 60 days Non Compliant - Finalized

Noncompliance Area: The file for child #1, with a start date of 6-3-19, and child #5, with a start date of 10-11-19, lacked an initial health assessment within 60 days of their start date and require a current health assessment.

Correction Required: The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff informed parents that they need health assessments in order to stay enrolled. Waiting on the parents to bring them back. In future child files will be check on a monthly bases to ensure up to date assessments.
2019-12-18 Renewal 3270.131(e) - ACIP recommended immunization record Non Compliant - Finalized

Noncompliance Area: The file for child #1, with a start date of 6-3-19, and child #5, with a start date of 10-11-19, lacked an immunization record within 60 days of their start date and require a current immunization record.

Correction Required: The facility may not accept or retain an infant 2 months of age or older, a toddler or a preschool child at the facility for more than 60 days following the first day of attendance at the facility unless the parent provides written verification from a physician, physician's assistant, CRNP, the Department of Health or a local health department of the dates (month, day and year) the child was administered immunizations in accordance with the recommendations of the ACIP.

Provider Response: (Contact the State Licensing Office for more information.)
Staff informed parents that they need up to date shot records in order to stay enrolled. Waiting on the parents to bring them back. In future child files will be check on a monthly bases to ensure up to date shot records.
2019-12-18 Renewal 3270.131(e)(1) - Exemption documentation from parent/guardian Non Compliant - Finalized

Noncompliance Area: The file for child #2, a 10 month old, and child #4, a 7 month old, had an immunization record that lacked documentation of the initial dose of the Influenza vaccination at age 6 months in accordance with the schedule recommended by the ACIP. The file for child #2, a 10 month old, and child #4, a 7 month old, had an immunization record that lacked documentation of the 3rd dose of the DTAP vaccination by age 6 months and the 3rd dose of the Pneumococcal vaccination by age 6 months in accordance with the schedule recommended by the ACIP.

Correction Required: The facility shall require the parent to provide updated written verification from a physician, physician's assistant, CRNP, the Department of Health or a local health department of ongoing vaccines administered to an infant, toddler or preschool child in accordance with the schedule recommended by the ACIP.

Provider Response: (Contact the State Licensing Office for more information.)
Staff informed parents that they need up to date shot records in order to stay enrolled. Waiting on the parents to bring them back. In future child files will be check on a monthly bases to ensure up to date shot records.
2019-12-18 Renewal 3270.133(3) - Name on bottle Non Compliant - Finalized

Noncompliance Area: In the front room, there was Children's Motrin that was not labeled with the name of the child for whom the medication was intended.

Correction Required: The label of a medication container shall identify the name of the medication and the name of the child for whom the medication is intended. Medication shall be administered to only the child whose name appears on the container.

Provider Response: (Contact the State Licensing Office for more information.)
The director found out who the Motrin belonged to and labeled it with the child's name and showed the inspector of the correction. In the future all medications should be and will be labeled with the child's name.
2019-12-18 Renewal 3270.151(a) - 12 months prior to service and every 24 months thereafter Non Compliant - Finalized

Noncompliance Area: The file for staff person #2 and staff person #3 had a health assessment that exceeded 24 months between assessments.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person two did let her health assessment laps but when informed that she needed a new one she got an updated on. In the future all staff have give the office a current health form.
2019-12-18 Renewal 3270.166(4) - Bottles labeled Non Compliant - Finalized

Noncompliance Area: In the lunch room/kitchen, the refrigerator had 2 bottles that were not labeled with the child's name.

Correction Required: Disposable nursers and bottles shall be labeled with the child's name.

Provider Response: (Contact the State Licensing Office for more information.)
On the day of inspection it was brought to the infant teachers attention that there were bottles not label. That same day the director labeled the bottles and showed the inspector of the correction. In the future the infant teachers will label all bottles with the child's name.
2019-12-18 Renewal 3270.21 - General Health and Safety Non Compliant - Finalized

Noncompliance Area: On 12-18-19, it was observed that there was not an operable fire detection system because the alarm did not sound when the pull station was activated. This condition at the facility poses a threat to the health or safety of children.

Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
Upon the inspector's visit the owner noticed that the system was not working when she pulled the alarm. The owner called the company and they were able to get the system working so it can sound for the inspector. In the future the owner will have paperwork that the fire alarm was inspected and it works.
2019-12-18 Renewal 3270.27(c) - Training regarding plan Non Compliant - Finalized

Noncompliance Area: The file for staff person #1, with a start date of 7-22-19, had emergency plan training dated 12-2-19 that was after their start date.

Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
We did the plans for everyone at the same time so we can be on one accord.But in the future all new staff will get their training at the point of employment.
2019-12-18 Renewal 3270.31(e)(4)(ii) - Fire safety - 1 yr. Non Compliant - Finalized

Noncompliance Area: The file for staff person #2 and staff person #3 had fire safety training that exceeded a year between trainings.

Correction Required: Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.

Provider Response: (Contact the State Licensing Office for more information.)
When new staff came in we did have them take the train all at once. Or at the trainers available date. Now going forward when new staff comes in they go a a training class a month with in their hired date.
2019-12-18 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Non Compliant - Finalized

Noncompliance Area: The file for staff person #3 had a state police clearance dated 3-5-14 and lacked a current state police clearance within the last 60 months and had child abuse clearances dated 3-5-14 and 12-3-19 and FBI clearances dated 3-1-14 and 11-27-19 that exceeded 60 months between updated clearances.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Staff Person #3 may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Upon the time it was to redo staff person 3 clearance she took a leave of absence due to medical issues with her daughter. She was informed to get her clearances renewed if she wanted to come back to the daycare. It was around November of 2019 Person 3 came in and informed the owner that she wanted to come back and began the paperwork to renew her clearances and update all other papers that were needed. All clearances for staff person #3 are now updated. In the future, clearances will be updated to comply with the CPSL and with Chapter 3490 (relating to protective services).
2019-12-18 Renewal 3270.66(a) - Locked or inaccessible Non Compliant - Finalized

Noncompliance Area: In the front room on a shelf in the kitchen, there was a package of Member's Mark Total Protection Premium Washcloths that were labeled "Keep out of reach of children" that were accessible to children.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
Upon being told about the wipes the staff removed them out of the children's reach and placed them in a cabinet. In the future all staff know to put the wipes up out of reach.
2019-12-18 Renewal 3270.75(c) - Has all items Non Compliant - Finalized

Noncompliance Area: In the front room, the first-aid kit lacked scissors and adhesive bandages. In the infant 1 room, the first-aid kit lacked soap and tape. In the young toddler 2 room, the first-aid kit lacked tape.

Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves.

Provider Response: (Contact the State Licensing Office for more information.)
Upon the inspector informing the director about the first aid kits missing items. The director replaced all the missing items in each kits the he named that same day. In the future all kits will be checked for the correct items.
2019-12-18 Renewal 3270.77(a) - No peeling paint or plaster Non Compliant - Finalized

Noncompliance Area: In the front room, there was peeling paint in a couple areas to the right of the entrance near the fire alarm handle, a few areas on the wall across from the fire alarm under/near the bulletin board, on the corner area by the clock, and a few areas on the side of the half wall.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
Upon the inspector showing the director the peeling paint areas. The director informed him that Head Start will be replacing the office and front room. As of right now the areas of peeling paint will be worked on starting Thursday January 23,2020. Finish date unknown at this time. Director or owner will notify inspector when job is finished. In the future, staff will check to make sure there is no peeling paint. When peeling paint is observed, it will be noted and repaired.
2019-12-18 Renewal 3270.91(a) - Stairs, exits, etc. unobstructed Non Compliant - Finalized

Noncompliance Area: The door between the office and the infant 1 room was blocked by a crib on the infant room side and equipment on the office side.

Correction Required: Stairways, hallways, exits from rooms, exits from the facility and other means of egress serving as an exit shall be unobstructed.

Provider Response: (Contact the State Licensing Office for more information.)
Infant teachers moved the crib from the doorway the same day. It was an unused crib for the day, it was placed in a safe area where it would not block. In the future all hallways, doorways and stairways will be clear at all times. This door however will be sealed up due to the changes to the office. The inspector will be notified of all Head start changes when they are done.
2019-12-18 Renewal 3270.94(a) - Fire drill every 60 days Non Compliant - Finalized

Noncompliance Area: According to the fire drill log, a fire drill was not conducted every 60 days from 1-10-19 to 3-25-19.

Correction Required: A fire drill shall be held at least every 60 days. Facility persons and children in attendance shall participate in the fire drill. Facility persons and children shall exit the building, weather permitting.

Provider Response: (Contact the State Licensing Office for more information.)
Fire drills are now updated. In in the future a staff person the (owner) will do a fire drill in the correct time frame.
2019-04-18 Unannounced Monitoring 3270.106(f) - 2 feet apart Non Compliant - Finalized

Noncompliance Area: At 1:45 p.m. during naptime in the nap room, there was a child sleeping in a pack 'n play with the wall, mat cart, and high chair bordering the mat on 3 sides and 2 feet on the remaining side. In the back toddler room, there was a child sleeping in a pack 'n play in the corner with 2 walls & a child on a mat on 3 sides, and 2 feet on the remaining side. In the infant room, there were 2 children in cribs in both corners with walls on 2 sides & infant swings on the 3rd and 2 feet on the remaining side.

Correction Required: At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.

Provider Response: (Contact the State Licensing Office for more information.)
Staff relocated equipment while children are napping. Staff also moved the children around to insure that they had the 2 feet of space around them. In the future all staff will ensure that the children and equipment are two feet apart on all side.
2019-04-18 Unannounced Monitoring 3270.161(d) - Potentially hazardous food refrigerated Non Compliant - Finalized

Noncompliance Area: According to interviews w/ staff, the parent of child #1 said not to refrigerate the child's milk, & the milk was not refrigerated in the bottle and sat out all day for as long as 6-7 hours w/out refrigeration. The parent brought 3 bottles cold, and they would sit out unrefrigerated because the parent wanted them at room temperature.

Correction Required: Potentially hazardous food brought from the child's home or provided by the facility shall be refrigerated.

Provider Response: (Contact the State Licensing Office for more information.)
After inspection staff put bottles in the refrigerator with her name on them. In the future all the childrens bottles will be labeled and refrigerated at all times.
2018-12-20 Renewal 3270.102(a) - Clean and good repair Compliant - Finalized

Noncompliance Area: In the young toddler room, there were mats for naptime stacked near the changing area with 3 purple mats that had tears that exposed the stuffing inside the mat.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
During inspection the office staff fixed the mats that had the exposing stuffing. We also found extra mat covers to put on the mats. In the future staff will look over the mats before using them to see if they need to be fixed.
2018-12-20 Renewal 3270.102(c) - Outdoor equip.- protective surfacing Compliant - Finalized

Noncompliance Area: On the outdoor preschool play space, the embedded playground equipment under the green slide lacked at least 9 inches of mulch to meet the recommendations of the United States Consumer Product Safety Commission.

Correction Required: Outdoor equipment that requires embedded mounting must be mounted over a loose-fill or unitary playground protective surface covering that meets the recommendations of the United States Consumer Product Safety Commission. The equipment must be anchored firmly and be in good repair.

Provider Response: (Contact the State Licensing Office for more information.)
After inspection Mrs. Vanessa order mulch, it didn't come until the new year I/3/19. Once it came they put it in the low areas and Mrs. Vanessa took a picture and sent it to the certification representative. In the future, outdoor equipment that requires embedded mounting will be measured regularly to make sure there is at least 9 inches of mulch as required.
2018-12-20 Renewal 3270.123(a)(3) - Services proceeded Compliant - Finalized

Noncompliance Area: The file for child #3 lacked a current child service report updated within the last 6 months. The file for child #1 and child #5 had a child service report that exceeded 6 months between reports.

Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in 3270.124(f) (relating to emergency contact information).

Provider Response: (Contact the State Licensing Office for more information.)
After inspection all staff was informed that the child service reports are to be done every 6moths. We did the fall ones in October and the spring set is due in April of 2019. Child 3's mother signed and dated his child report once we came back from the holiday break.
2018-12-20 Renewal 3270.124(b)(2) - Physician name, address, phone Compliant - Finalized

Noncompliance Area: The file for child #1 had an emergency contact form that lacked the address and telephone number of the child's physician. The file for child #3 had an emergency contact form that lacked telephone number of the child's physician.

Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.

Provider Response: (Contact the State Licensing Office for more information.)
After inspection office staff informed both mom's that they need to look over their child's contact forms and fill in any missing information. One parent was a staff at the daycare and fixed it on the spot. In the future office staff will double check all child files during enrollment and their 6 mth update.
2018-12-20 Renewal 3270.124(b)(7) - Name/address/phone release person Compliant - Finalized

Noncompliance Area: The file for child #2 and child #4 had an emergency contact form that lacked the addresses of the individuals designated by the parent to whom the child may be released.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
After inspection office staff informed both mom's that they need to look over their child's contact forms and fill in any missing information. Child #4 now has the release persons on the emergency contact form. Child #2 has not been attendance since mid December, and will not be permitted to return to the facility without completing the release persons on the emergency contact form. In the future office staff will double check all child files during enrollment and their 6 mth update.
2018-12-20 Renewal 3270.131(a) - Within 60 days Compliant - Finalized

Noncompliance Area: The file for child #4 had an initial health assessment dated 8-15-18 that was over 60 days after the child's start date of 3-12-18.

Correction Required: The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Child #4 just moved to the Pittsburgh area and didn't have insurance at the time. Now she knows to get it every 6moths until he is two. In the future we'll recommend going to med-express.
2018-12-20 Renewal 3270.131(d)(7) - Free from contagious/communicable disease Compliant - Finalized

Noncompliance Area: The file for child #1 had a health assessment that lacked a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.

Correction Required: A health report shall include a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.

Provider Response: (Contact the State Licensing Office for more information.)
After inspection office staff informed mom she would need to get a child health report with that statement on it before returning to the facility. She informed the office staff that she may not be returning the daycare. The office staff has tried to call her but we have not had a call back. In the future, a child's health assessment will be checked to make sure there is a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.
2018-12-20 Renewal 3270.133(3) - Name on bottle Compliant - Finalized

Noncompliance Area: In the preschool room, there was a bottle of Hyland's 4 Kids Cold 'n Cough medicine that was not labeled with the name of the child for whom the medication was intended.

Correction Required: The label of a medication container shall identify the name of the medication and the name of the child for whom the medication is intended. Medication shall be administered to only the child whose name appears on the container.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection the preschool staff labeled the medicine bottle with the child's name. As of today that child has not been attending daycare so the teacher threw it in the trash. In the future all teachers had to look through their medicine boxes to make all medication are labeled and not expired.
2018-12-20 Renewal 3270.133(6) - Written consent Compliant - Finalized

Noncompliance Area: In the preschool room, there was an inhaler for child #6 that lacked written parental consent for administration of the medication.

Correction Required: A parent shall provide written consent for administration of medication or a special diet.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection the preschool staff threw away the inhaler. That child is no longer here, in the future all teachers will check their medicine boxes to make sure all medications have written parental consent for administration of the medication.
2018-12-20 Renewal 3270.151(a) - 12 months prior to service and every 24 months thereafter Compliant - Finalized

Noncompliance Area: The file for staff person #4 had an initial health assessment that was completed after her start date.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person 4 did get a health report after her start date. In the future all staff will be asked to bring their health reports when they officially start the job. All current staff will get their health reports according to their start date.
2018-12-20 Renewal 3270.151(c)(2) - Mantoux TB Compliant - Finalized

Noncompliance Area: The file for staff person #4 had an initial health assessment with a tuberculosis screening by the Mantoux method that was completed after her start date.

Correction Required: An adult health assessment must include tuberculosis screening by the Mantoux method at initial employment. Subsequent tuberculosis screening is not required unless directed by a physician, physician's assistant, CRNP, the Department of Health or a local health department.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person 4 did get a health report after her start date. In the future all staff will be asked to bring their health reports when they officially start the job. All current staff will get their health reports according to their start date.
2018-12-20 Renewal 3270.171(c) - Safe routes posted Compliant - Finalized

Noncompliance Area: Written notification of safe pick-up and drop-off points was not posted at a conspicuous location in the child care facility.

Correction Required: Written notification of safe routes shall be posted by the operator at a conspicuous location in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
Office staff is working on this form now and will post it for other staff and parents to see. In the future, the pick-up and drop-off procedures will remain posted at a conspicuous location.
2018-12-20 Renewal 3270.182(5) - Consent for administration of minor first-aid required prior to admission Compliant - Finalized

Noncompliance Area: The file for child #1 had an emergency contact form that lacked signed parental consent for administration of minor first-aid procedures by facility staff.

Correction Required: A child's record shall contain signed parental consent for administration of minor first-aid procedures by facility staff. Written consent is required prior to admission.

Provider Response: (Contact the State Licensing Office for more information.)
After inspection office staff had mom look over contact form and sign of fill in missing information. in the future all child enrollment forms will be looked over by office staff during the enrollment and update process to make sure all required information is completed.
2018-12-20 Renewal 3270.27(c) - Training regarding plan Compliant - Finalized

Noncompliance Area: The file for staff person #3 and staff person #4 had initial emergency plan training that was completed after their start date.

Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
After inspection office staff check on the start dates. All staff did sign in December which was our annual. In the future new hires will need to sign on hire date and then annual date.
2018-12-20 Renewal 3270.31(e)(4)(ii) - Fire safety - 1 yr. Compliant - Finalized

Noncompliance Area: The file for staff person #1 lacked current fire safety training completed within the last year. The file for staff person #2 had fire safety training that exceeded 1 year between trainings.

Correction Required: Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #1 did give us her papers when she came back into to town. She gets her training from he other job. Staff person #2 upon attained her training with the rest of the staff in august. This year we will take the class in August 2019. In the future, fire safety training will be completed annually.
2018-12-20 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Noncompliance Area: The file for staff person #4, with a start date of 7-23-18, had mandated reporter training that was completed over 90 days after her start date with a completion date of 11-29-18.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services).A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person did get her training late. In the future all staff will work on and complete their training within their 90 days.
2018-12-20 Renewal 3270.66(a) - Locked or inaccessible Compliant - Finalized

Noncompliance Area: In the bathroom on the main floor, there was an unlocked drawer in a cabinet near the sink with a bottle of Sure Scents Air Freshener and in an unlocked storage cabinet next to the toilet there were a container of Clorox Disinfectant wipes and a bottle of Glade Air Freshener labeled "Keep out of reach of children" that were accessible to children.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection the office staff put the air freshener back in the closet and lock the door. The door the bathroom and the key is hanging outside of the bathroom where the kids can't reach. In the future, cleaning materials and toxic materials will be kept in an area or container that is locked or made inaccessible to children.
2018-10-12 Unannounced Monitoring 3270.52 - Mixed Age Level Compliant - Finalized

Noncompliance Area: At 1:30 p.m. in the nap room on the main floor, staff person #1 named 7 children in her group including 2 infants, 2 older toddlers, 1 preschooler, and 2 young school-age children, resulting in staff person #1 being out of ratio. The older toddlers, preschooler, and one of the school-age children were laying down on mats for naptime, the other school-age child was sitting in a chair, and the 2 infants were sitting in high chairs.

Correction Required: When children are grouped in mixed age levels, the age of the youngest child in the group determines the staff:child ratio and maximum group size in accordance with the requirements in 3270.51 (relating to similar age level).

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #1 moved the two babies into the front room with another staff member along with one of the school agers. Moving forward school agers that are up will go out to the front room and do and activity. Any younger children will sleep in their rooms two feet apart if there is room for them. If not they will sleep in the middle room two feet apart.
2018-10-12 Unannounced Monitoring 3270.61(h) - Measurement and use of indoor child care space Compliant - Finalized

Noncompliance Area: At 1:30 p.m. in the nap room on the main floor with a capacity for 5 children, there were 7 children in the nap room including 2 infants, 2 older toddlers, 1 preschooler, and 2 young school-age children. The older toddlers, preschooler, and one of the school-age children were laying down on mats for naptime, the other school-age child was sitting in a chair, and the 2 infants were sitting in high chairs.

Correction Required: The capacity established for an indoor space may not be exceeded.

Provider Response: (Contact the State Licensing Office for more information.)
During naptime if school age children are in the center they will go in the front room at the table and do an activity. The two evening babies will also go into the front room and have a snack while they are up. As for the two older toddlers and the preschooler they would lay down in the middle room nap area two feet apart from each other, if there was no space for them in the preschool room for them to nap.
2018-05-14 Unannounced Monitoring 3270.106(f) - 2 feet apart Compliant - Finalized

Noncompliance Area: At 1:25 p.m. during naptime in the preschool room, 23 children were observed sleeping on their mats without 2 feet of space on 3 sides. Most of the mats were next to each other, and the mats were touching or overlapping. The mats in the middle of the room were all right next to each other without leaving space to walk through the middle of the room and around the corner to the right side of the room.

Correction Required: At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.

Provider Response: (Contact the State Licensing Office for more information.)
We no longer overlap any mats during rest time. Since inspection we have rearranged the room so all mats have 2 feet of space around 3 sides.
2018-05-14 Unannounced Monitoring 3270.113(a) - Supervised at all times Compliant - Finalized

Noncompliance Area: At 1:25 p.m. during naptime in the preschool room, staff person #1 was observed sitting down on the far left side of the room facing towards the wall and away from the children and was watching something on her tablet. Staff person #1 was unaware that the certification representative had entered the room. The staff person was unable to see the 23 children in the room, including a few children that were sleeping around the corner in the room.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Staff Person in question has since been terminated and a staff person sits in the middle of the room where she can see all the children. Staff person has name tags for all children in that room.
2018-05-14 Unannounced Monitoring 3270.113(a)(1) - Staff assigned to specific children Compliant - Finalized

Noncompliance Area: * * * At 1:25 p.m. during naptime in the preschool room, staff person #1 named 10 preschoolers in her group, resulting in 13 out of 23 preschoolers being unnamed in a group.

Correction Required: The legal entity will create a supervision and ratio monitoring form for the director to check supervision and ratio for all staff a minimum of once daily for a period of 3 months. The times of the supervision check should vary to ensure all staff are monitored regularly and are in compliance with supervision and ratio. The legal entity must receive DHS approval for the monitoring form before implementation.

Provider Response: (Contact the State Licensing Office for more information.)
Chatterbox daycare has created a check list which will monitor regular ratio checks which are done by the director and general manager. All staff are keeping tabs of ratio in their rooms and regular give the ratio numbers to our director and general manager. Will send a copy of ratio sheet.
2018-05-14 Unannounced Monitoring 3270.55(a) - Toddler and preschool children Compliant - Finalized

Noncompliance Area: At 1:25 p.m. during naptime in the preschool room, there were 23 preschoolers with staff person #1, resulting in staff person #1 being out of ratio.

Correction Required: The staff:child ratio while toddlers and preschoolers are napping is one staff person to 10 young toddlers, one staff person to 12 older toddlers, one staff person to 20 preschool children

Provider Response: (Contact the State Licensing Office for more information.)
A second staff person was added to the room to maintain ratio. Since inspection , staff in the preschool room have no more than 13 or 14 children in the preschool room to keep ratio at 1 to 20 during naptime.
2018-05-14 Unannounced Monitoring 3270.61(h)(1)(i) - Placement of rest equipment Compliant - Finalized

Noncompliance Area: At 1:25 p.m. during naptime in the preschool room, 23 children were observed sleeping on their mats without 2 feet of space on 3 sides. Most of the mats were next to each other, and the mats were touching or overlapping. The mats in the middle of the room were all right next to each other without leaving space to walk through the middle of the room and around the corner to the right side of the room. Having 23 children on mats in the room did not allow for 2 feet of space on 3 sides of each mat. The room has a capacity of 13.

Correction Required: The capacity established for an indoor space may be exceeded at naptime, when toddler or preschool children are resting on rest equipment. The capacity of the space is determined by the requirement for placement of rest equipment described at 3270.106(f).

Provider Response: (Contact the State Licensing Office for more information.)
Children were moved to a downstairs room to allow for children to be 2 feet apart on their mats. Since inspection, we have only put 13-14 children in the Preschool room to allow the capacity of the room to be at capacity for naptime. They are 2 feet apart.
2017-12-18 Renewal 3270.102(a) - Clean and good repair Compliant - Finalized

Noncompliance Area: On the outdoor preschool/school-age play space, there was a basketball net that was torn and coming apart.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
We removed the net that same day and in the future we will inspect all outdoor toys to make sure they are in good repair.
2017-12-18 Renewal 3270.106(f) - 2 feet apart Compliant - Finalized

Noncompliance Area: In the young toddler room, there were 2 cribs and 3 rest mats along the outside wall that had 2 feet of space on one side and lacked 2 feet of space on three sides. In the upstairs preschool room, there was a child sleeping on a mat with 3 shelves on three sides and one side with 2 feet of space. In the infant room, there were infants in 2 cribs that were in a corner and had one other side with a swing next to them resulting in one side having 2 feet of space.

Correction Required: At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.

Provider Response: (Contact the State Licensing Office for more information.)
We have moved the rest mats and cribs so each bed, cot, or crib has 2 feet of space on either side in the room in question. In the future we will make sure all rest mats and cribs have 2 feet of space on each side.
2017-12-18 Renewal 3270.106(j) - Prohibit items in crib Compliant - Finalized

Noncompliance Area: In the infant room, there was an infant sleeping in a crib with a pacifier that had a strap attached to the child's shirt.

Correction Required: Toys, bumper pads, or pillows may not be present in a crib while an infant is sleeping in the crib.

Provider Response: (Contact the State Licensing Office for more information.)
We removed pacifier that had a strap attached to it and put it in child's bag. In the future, we will make sure all children are not sleeping with a pacifier in their mouths.
2017-12-18 Renewal 3270.107 - Refrigerator Compliant - Finalized

Noncompliance Area: In the older toddler room, the small refrigerator lacked a thermometer.

Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45 F or below. An operating thermometer shall be placed in the refrigerator.

Provider Response: (Contact the State Licensing Office for more information.)
We immediately got a refrigerator thermometer for the older toddler room. In the future, we will make sure all rooms that have a refrigerator has a thermometer in it.
2017-12-18 Renewal 3270.111(b) - Posted in group space Compliant - Finalized

Noncompliance Area: A daily activity schedule was not posted in the young toddler room.

Correction Required: The written plan of daily activities shall be posted in the group space.

Provider Response: (Contact the State Licensing Office for more information.)
That same day, we wrote up a daily activity schedule for the young toddler room. In the future, we will make sure all schedules are posted.
2017-12-18 Renewal 3270.113(a) - Supervised at all times Compliant - Finalized

Noncompliance Area: At 3:10 p.m., staff person #6 walked around the corner in the kitchen, adjacent to the school-age room, while a school-age child was in the front school-age room alone and unsupervised at a table by the closet out of vision of the staff person. The child was out of view from the staff person for a minute.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person 6 stayed at the table with the school-age child and supervised her. In the future we will make sure all children are supervised.
2017-12-18 Renewal 3270.113(a)(1) - Staff assigned to specific children Compliant - Finalized

Noncompliance Area: In the young toddler room with a total of 9 children, staff person #1 named 5 older toddlers in her group, and staff person #3 named 2 older toddlers in her group and incorrectly named another child. There was 1 child that was not named in a group.

Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Since the inspection we have talked to staff person 3 about the importance of learning the childrens names in her group. She has pictures of each child she is in contact with which has their names as well. In the future we will make sure all staff know children's names they are working with.
2017-12-18 Renewal 3270.123(a)(3) - Services proceeded Compliant - Finalized

Noncompliance Area: The file for child #1, child #2, and child #3 lacked a current child service report completed within the last 6 months.

Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in 3270.124(f) (relating to emergency contact information).

Provider Response: (Contact the State Licensing Office for more information.)
Since 12/18/17, they have been completed because they were in the children's file in their rooms. In the future we will present them what they asked for.
2017-12-18 Renewal 3270.123(a)(6) - Admission date Compliant - Finalized

Noncompliance Area: The file for child #3 had an agreement that lacked the child's admission date.

Correction Required: An agreement shall specify the date of the child's admission.

Provider Response: (Contact the State Licensing Office for more information.)
Child 3 was a foster child, we looked up the date she began and placed it in the agreement. In the future, we will make sure all parts of the agreement are filled out.
2017-12-18 Renewal 3270.131(d)(7) - Free from contagious/communicable disease Compliant - Finalized

Noncompliance Area: The file for child #1 had a health assessment that lacked a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.

Correction Required: A health report shall include a statement that the child is able to participate in child care and appears to be free from contagious or communicable disease.

Provider Response: (Contact the State Licensing Office for more information.)
Child one is getting her one year physical using the state physical paper. In the future we will use the state physical form.
2017-12-18 Renewal 3270.133(6) - Written consent Compliant - Finalized

Noncompliance Area: In the office, there was cold and cough medicine for child #4 that lacked written parental consent for administration of the medication. In the infant room, there was infant Ibuprofen for child #5 that lacked written parental consent for administration of the medication.

Correction Required: A parent shall provide written consent for administration of medication or a special diet.

Provider Response: (Contact the State Licensing Office for more information.)
The next day we had parents for child 4 and child 5 write out a medicine log with parental consent to give the medicine. In the future we will make sure all parents fill out medicine logs for any medicine that comes into the daycare.
2017-12-18 Renewal 3270.135(a)(3) - Disposable diapers Compliant - Finalized

Noncompliance Area: The infant room had a trash can with a rotating spin lid for diapering next to the changing table and lacked a hands-free covered can to immediately discard a soiled diaper.

Correction Required: If disposable diapers are provided by a parent or by a facility, a soiled diaper shall be discarded by immediately placing the diaper into a plastic-lined, hands-free covered can.

Provider Response: (Contact the State Licensing Office for more information.)
The next day we got a hands free trash can for the infant room. In the future, we will make sure all bathrooms have a hands free trash can.
2017-12-18 Renewal 3270.151(a) - 12 months prior to service and every 24 months thereafter Compliant - Finalized

Noncompliance Area: The file for staff person #1 and staff person #4 had a health assessment that was dated after their start date. The file for staff person #2 had a health assessment that exceeded 24 months between assessments. The file for staff person #5 lacked a health assessment.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person 2 had a medical leave for 6 and a half months and when she returned she was cleared. Staff person 5 received her staff assessment , in the future all staff person swill do it yearly. All staff have updated health assessments. For new hires, they will need to come with staff assessment filled out and all required paperwork
2017-12-18 Renewal 3270.151(b) - Conducted by physician, PA or CRNP Compliant - Finalized

Noncompliance Area: The file for staff person #4 had a health assessment that lacked the physician, physician's assistant or CRNP's signature and professional title.

Correction Required: A health assessment shall be conducted and a report shall be written and signed by a physician, physician's assistant or CRNP. The signature must include the individual's professional title.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member 4 had the health assessment signed. In the future we will make sure all forms are signed and dated.
2017-12-18 Renewal 3270.151(c)(2) - Mantoux TB Compliant - Finalized

Noncompliance Area: The file for staff person #5 and staff person #6 lacked a tuberculosis screening by the Mantoux method at initial employment and require a current tuberculosis screening. The file for staff person #1 had a TB test read date that was after her start date.

Correction Required: An adult health assessment must include tuberculosis screening by the Mantoux method at initial employment. Subsequent tuberculosis screening is not required unless directed by a physician, physician's assistant, CRNP, the Department of Health or a local health department.

Provider Response: (Contact the State Licensing Office for more information.)
Upon noticing Staff person 5 was missing her tuberculosis screening she received her tuberculosis screening. Staff person 6 obtained a tuberculosis screening, but do to a nurses error went back late to get it read and so she needs to wait for 21 days to get another tuberculosis screening. In the future , new staff will have their tuberculosis screenings and staff health assessments and if they do not have them will not be able to start.
2017-12-18 Renewal 3270.151(c)(3)/3270.151(c)(5) - Exam communicable disease/Physician/CRNP assessment Compliant - Finalized

Noncompliance Area: The file for staff person #3 and staff person #6 had a health assessment that lacked an examination for communicable diseases and the results of that examination and the physician's or CRNP's assessment of the person's suitability to provide child care.

Correction Required: An adult health assessment must include an examination for communicable diseases and the results of that examination. An adult health assessment must include the physician's or CRNP's assessment of the person's suitability to provide child care.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person 3 and 6 had their forms filled out correctly. In the future we will make sure all forms are filled out.
2017-12-18 Renewal 3270.166(4) - Bottles labeled Compliant - Finalized

Noncompliance Area: In the infant room, there was an empty bottle on the refrigerator that previously had milk in it from a child drinking from it, that was not labeled with a child's name.

Correction Required: Disposable nursers and bottles shall be labeled with the child's name.

Provider Response: (Contact the State Licensing Office for more information.)
On 12/18/17 we took the bottle and emptied out the contents and immediately put a label with the child's name on it. In the future, we will make sure all bottles are empty at the end of the day and labels with the childrens name on the bottle.
2017-12-18 Renewal 3270.181(c) - Emergency info/agreement updated 6 mos Compliant - Finalized

Noncompliance Area: The file for child #2 lacked an agreement updated within the last 6 months.

Correction Required: A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.

Provider Response: (Contact the State Licensing Office for more information.)
Parent updated agreement form on 12/18/17. In the future we will update agreements every six months unless something changes on agreement.
2017-12-18 Renewal 3270.192(5) - Two written references Compliant - Finalized

Noncompliance Area: The file for staff person #1, staff person #5, and staff person #6 lacked two written, nonfamily references.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person

Provider Response: (Contact the State Licensing Office for more information.)
Staff person 1,6 have two references letters and staff person 5 is currently working on obtaining one more letter. Upon hire staff will make sure all new staff have to references.
2017-12-18 Renewal 3270.27(c) - Training regarding plan Compliant - Finalized

Noncompliance Area: The file for staff person #1, staff person #3, and staff person #4 had emergency plan training that was dated after their start date. The file for staff person #2, staff person #5, and staff person #6 had emergency plan training that exceeded a year between trainings.

Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
All staff now have updated emergency plan training. In the future we will have emergency plan training with all staff within 90 days of hire.
2017-12-18 Renewal 3270.31(e)(4)(ii) - Fire safety - 1 yr. Compliant - Finalized

Noncompliance Area: The file for staff person #5 lacked current fire safety training completed within the last year. The file for staff person #2 had fire safety training that exceeded a year between trainings.

Correction Required: Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.

Provider Response: (Contact the State Licensing Office for more information.)
Due to lack of verification of child care employment and fire safety, staff person #5 is no longer employed at Chatterbox Daycare. We have asked her to bring in her verification of child care employment and asked her to take a course in fire safety, but she has not contacted us with either documentation. Staff person #2 now has updated fire safety training. In the future we will make sure to all take fire safety and cpr/first aid classes as a group.
2017-12-18 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Noncompliance Area: The file staff person #1 had a State Police and Child Abuse clearance that was dated after her start date and had an invalid FBI clearance. The file for staff person #3 had a volunteer Child Abuse clearance and requires a Child Abuse clearance for employment. The file for staff person #4 had an invalid State Police clearance and lacked an FBI clearance. The file for staff person #6 had a disclosure statement that was dated after her start date. The file for staff person #5 lacked mandated reporter training within 90 days of her start date and requires current mandated reporter training.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services).A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person 1 corrected her FBI clearance form. Staff person 3 changed her status from volunteer to employee on her clearance. Staff person 5 corrected her clearances 12/118/17. Staff person #4 obtained updated state police and FBI clearances. For staff person 5, she took her mandating reporting training. Staff person #6 has an updated disclosure statement. In the future all staff, will have proof of clearances before they start and will take the mandated reporting training within their 90 days of hire.
2017-12-18 Renewal 3270.33(a)/3270.192(2)(ii) - Each staff person meets quals/Exp, educ., training prior to facility Compliant - Finalized

Noncompliance Area: The file for staff person #1, staff person #4, and staff person #5, functioning as assistant group supervisors, lacked verification of education and experience to qualify as an assistant group supervisor.

Correction Required: A staff person or a substitute staff person shall meet one of the applicable staff qualifications for the position in which the person is performing. A facility person's record shall include verification of child care experience, education and training prior to service at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Due to lack of diploma or transcripts, staff person #1 is no longer employed at Chatterbox until she receives her diploma or transcripts. Daycare is helping her purchase her diploma or transcripts from her high school. We have spoken to high school and made arrangements for payment. Staff person 4 and 5 have provided their transcripts. In the future we will make sure all staff persons have verification of education and experience (transcripts or diploma)
2017-12-18 Renewal 3270.34(a)(6) - Staff evaluations Compliant - Finalized

Noncompliance Area: The file for staff person #2 and staff person #5 had staff evaluations that exceeded 12 months between evaluations.

Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person 2 had medical leave for 6 and a half months and returned when she was cleared. Staff person 5 took a leave of absence because of lack of children within her timeframe. In the future all current staff will have timely evaluations every year.
2017-12-18 Renewal 3270.37(b)(1)/3270.192(2)(ii) - HS/GED/Exp, educ., training prior to facility Compliant - Finalized

Noncompliance Area: The file for staff person #3, functioning as an aide, lacked verification of education and experience to qualify as an aide.

Correction Required: An aide shall have a high school diploma or a general educational development certificate. A facility person's record shall include verification of child care experience, education and training prior to service at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member 3 has her transcripts for her education. Upon new hire they will have necessary paperwork
2017-12-18 Complaints- Legal Location 3270.51 - Similar Age Level Compliant - Finalized

Noncompliance Area: At 3:10 p.m., staff person #1 walked around the corner in the kitchen, adjacent to the school-age room, while a school-age child was in the front school-age room alone and unsupervised at a table by the closet out of vision of the staff person. The child was out of view from the staff person for a minute.

Correction Required: When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30.

Provider Response: (Contact the State Licensing Office for more information.)
Upon noticing child out of sight, staff person had child come to the big brown table. In the future all children will stay with staff. If they need to move, they will move with the staff.
2017-12-18 Renewal 3270.61(h) - Measurement and use of indoor child care space Compliant - Finalized

Noncompliance Area: A staff person stated that there are usually not more than 5 infants in the infant room, and that will happen from 3-5:30 p.m. that the room will sometimes will be over capacity. The infant room has a capacity of 4 children.

Correction Required: The capacity established for an indoor space may not be exceeded.

Provider Response: (Contact the State Licensing Office for more information.)
We make sure the infant room has 4 children at all times. The staff person who stated this was let go. In the future we will make sure infant room has 4 children at alltimes
2017-12-18 Renewal 3270.66(a) - Locked or inaccessible Compliant - Finalized

Noncompliance Area: In the front school-age room, there was a bottle of Fabri-Tac Permanent Adhesive and Elmer's Rubber Cement labeled, 'Keep out of reach of children', on a shelf in an unlocked closet by the office that was accessible to children.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
on 12/18/17 We removed all the said items and in the future we will not have those said items at the daycare at the daycare.
2017-12-18 Renewal 3270.69(b) - 110 F or less Compliant - Finalized

Noncompliance Area: In the middle room bathroom, the water temperature at the sink was 116 degrees.

Correction Required: Hot water temperature, in areas accessible to children, may not exceed 110 F.

Provider Response: (Contact the State Licensing Office for more information.)
On 12/18/17 we turned the water temperature down on the hot water heater and in the future we will keep it at that setting.
2017-12-18 Renewal 3270.77(a) - No peeling paint or plaster Compliant - Finalized

Noncompliance Area: In the young toddler room, there was peeling blue paint in the bottom left and bottom right corners of the window on the left. In the older toddler room, there was an area of peeling paint to the left of the outside exit door.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
On/12/19/17 we painted the area in question. In the future we will make sure we have all walls painted ( no peeling paint)
2017-12-18 Renewal 3270.82(h) - Handwashing signs Compliant - Finalized

Noncompliance Area: In the upstairs bathroom, the toilet lacked a handwashing sign.

Correction Required: A facility person and an able child shall wash his hands after toileting and before eating. A sign on which this requirement is written shall be posted at each toilet, training chair, diapering area and sink in the facility.

Provider Response: (Contact the State Licensing Office for more information.)
On 12/17/18 We placed handwashing signs in the upstairs bathroom. In the future all bathrooms will have handwashing signs.
2017-12-18 Renewal 3270.82(j) - Running water - diapering Compliant - Finalized

Noncompliance Area: There was a changing table in the young toddler room without a source of running water for handwashing in the room.

Correction Required: A source of running water for handwashing shall be present in infant and toddler diapering areas. If the running water does not flow directly into a drain that is connected to a sewage system, a receptacle shall be provided to contain the water used for washing. The receptacle shall be emptied into an approved sewage system at least once a day.

Provider Response: (Contact the State Licensing Office for more information.)
We placed a temporary sink in the young toddler room. In the future all changing areas will have running water.
2017-12-18 Renewal 3270.94(a) - Fire drill every 60 days Compliant - Finalized

Noncompliance Area: According to the fire drill log, a fire drill was not held every 60 days between 8-1-17 to 10-5-17 and 10-5-17 to 12-8-17.

Correction Required: A fire drill shall be held at least every 60 days. Facility persons and children in attendance shall participate in the fire drill. Facility persons and children shall exit the building, weather permitting.

Provider Response: (Contact the State Licensing Office for more information.)
The fire drills are now up to date. In the future, we will make sure a fire drill is held every 60 days. we will make sure to log and date every fire drill.
2017-02-08 Renewal 3270.102(c) - Outdoor equip.- protective surfacing Compliant - Finalized

Noncompliance Area: The outdoor play equipment was not surrounded by 9" of mulch. ^ measurements were taken, and the measurement of the mulch was between 3 and 5 inches.

Correction Required: Outdoor equipment that requires embedded mounting must be mounted over a loose-fill or unitary playground protective surface covering that meets the recommendations of the United States Consumer Product Safety Commission. The equipment must be anchored firmly and be in good repair.

Provider Response: (Contact the State Licensing Office for more information.)
The appropriate amount of mulch will be purchased and so that at least 9" of loose fill will be able to be placed around the play equipment. Nine inches of loose fill will be maintained at all times.
2017-02-08 Renewal 3270.103 - Small Toys and Objects Compliant - Finalized

Noncompliance Area: Toys and art items smaller than 1" in diameter were found in the middle room, the place where all children age 1 and up stay over night.

Correction Required: Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths.

Provider Response: (Contact the State Licensing Office for more information.)
All small toys and art supplies will be removed from the middle room. Small toys and items will not be kept in the middle room where young children stay over night.
2017-02-08 Renewal 3270.106(a) - Clean, age appropriate Compliant - Finalized

Noncompliance Area: Two pack & plays located in the 1-2 year old room were not labeled with the child's name that uses the rest equipment

Correction Required: Individual, clean, age-appropriate rest equipment shall be provided for preschool, toddler and infant children as agreed between the child's parent and the operator. The rest equipment shall be labeled for the use of a specific child and used only by the specified child.

Provider Response: (Contact the State Licensing Office for more information.)
All rest equipment will be labeled with the child's name who uses it. The names will remain on the rest equipment.
2017-02-08 Renewal 3270.106(f) - 2 feet apart Compliant - Finalized

Noncompliance Area: The napping equipment was less than 2' apart while in use.

Correction Required: At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.

Provider Response: (Contact the State Licensing Office for more information.)
The rest w=equipment will be set at least 2' apart. The 2' rule will remain in force.
2017-02-08 Renewal 3270.124(b)(1) - Child's name, birth date Compliant - Finalized

Noncompliance Area: The emergency contact form for child # 4 did not have his birthdate on the form

Correction Required: Emergency contact information must include the name and birth date of the child.

Provider Response: (Contact the State Licensing Office for more information.)
Parents will be contacted and the birthdate will be placed on the forms. All forms will be checked for completeness.
2017-02-08 Renewal 3270.124(b)(2) - Physician name, address, phone Compliant - Finalized

Noncompliance Area: The file for child #1 and #3 did not contain the phone numbers of their physician.

Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.

Provider Response: (Contact the State Licensing Office for more information.)
The file for child #1 did not contain the insurance policy number. All forms will be checked for completeness.
2017-02-08 Renewal 3270.124(b)(6) - Insurance coverage information Compliant - Finalized

Noncompliance Area: The files for child #1 did not contain the health insurance carrier and policy numbers.

Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.

Provider Response: (Contact the State Licensing Office for more information.)
The parents will be contacted and the insurance carrier and policy number will be obtained nad put into the file.
2017-02-08 Renewal 3270.124(b)(7) - Name/address/phone release person Compliant - Finalized

Noncompliance Area: he files for child #4 did not contain the addresses of the release person(s)

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
The parents of child #4 will be contacted and the addresses of the release persons obtained and placed on the form. All forms will be checked for completeness.

Showing the 100 most recent of 109 records.

If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

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