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Child Care Center ✓ Licensed

Carters Open Arms

Brookhaven, PA · Delaware County
★ ☆ ☆ ☆ ☆ 1.0 (1 review)
601 Upland Ave, Brookhaven, PA 19015
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Quick Facts

Capacity
39 children
Languages
English, English
Subsidized Program
Participates
State Rating
1

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Contact Information

📞 (484) 483-8053
601 Upland Ave
Brookhaven, PA 19015
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✓ Licensed Child Care Center
Active License
License Number
CER-00259632
License Issued
Aug 11, 2026
Active Through
Aug 11, 2027
Issued By
Pennsylvania Department of Education and Public Welfare
District Office
Early Learning Resource Center for Region 15

Reviews

1.0
★ ☆ ☆ ☆ ☆
1 review
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1★
1
renee truitte
2017-01-17 19:14:03
★ ☆ ☆ ☆ ☆
I have used this provider for more than 6 months

This is the absolute worst place to send your kids. They have 8 and 9 year olds in some rooms with our 2 and 3 year old babies. Some of the teachers slap the kids around, bend back their fingers and abuse them. The owner is never there. Who are you leaving your kids with from 6-6 is the question? Keep in mind there is 1 homosexual male with our boys and girls all day. If you drug test them you will need to re-hire.

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About the Provider

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Carters Open Arms is a Child Care Center in BROOKHAVEN PA, with a maximum capacity of 39 children. It is open Monday - Friday, 7:00 AM - 6:00 PM; Saturday - Sunday, 6:00 AM - 11:59 PM. The provider also participates in a subsidized child care program.

Hours of Operation

  • Monday7:00 AM - 6:00 PM
  • Tuesday7:00 AM - 6:00 PM
  • Wednesday7:00 AM - 6:00 PM
  • Thursday7:00 AM - 6:00 PM
  • Friday7:00 AM - 6:00 PM
  • Saturday 6:00 AM - 11:59 PM
  • Sunday 6:00 AM - 11:59 PM

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Inspection Date Reason Description Status
2026-07-01 Renewal 3270.131(b)(2)/3270.182(1) - Toddler/preschool: updated health report every 12 months/Initial and subsequent health reports Compliant - Finalized

Regulation: 3270.131(b)(2)/3270.182(1)

Description: Toddler/preschool: updated health report every 12 months/Initial and subsequent health reports

Noncompliance Area: During the renewal inspection on 7/1/2026, the file for child #1 was viewed and did not include a health assessment that was updated within 12 months. The most recent health assessment in the file was dated 12/6/2024.

Correction Required: The operator shall require the parent to provide an updated health report at least every 12 months for an older toddler or preschool child. A child's record shall contain initial and subsequent health reports.

Provider Response: (Contact the State Licensing Office for more information.)
Will contact the parent and have them obtain a new health assessment.
2026-07-01 Renewal 3270.151(a)/3270.192(3) - 12 months prior to service and every 24 months thereafter/Health assessment, TB test Compliant - Finalized

Regulation: 3270.151(a)/3270.192(3)

Description: 12 months prior to service and every 24 months thereafter/Health assessment, TB test

Noncompliance Area: During the renewal inspection on 7/1/2026, the file for staff #1 was viewed and did not have a health assessment that was completed within 24 months. The most recent health assessment in the file was dated 6/17/24.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Provider Response: (Contact the State Licensing Office for more information.)
Will have staff go to urgent care to obtain an updated health assessment.
2026-07-01 Renewal 3270.171(a) - Pick-up and drop-off points Compliant - Finalized

Regulation: 3270.171(a)

Description: Pick-up and drop-off points

Noncompliance Area: During the renewal inspection on 7/1/2026, it was observed that the provider had not notified the local traffic safety authorities annually in writing of the facility and the program's use of pedestrian and vehicular routes around the childcare facility.

Correction Required: An operator shall notify local traffic safety authorities annually in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the childcare facility.

Provider Response: (Contact the State Licensing Office for more information.)
Will email the authorities and CC the Certification Representative to verify it.
2025-07-17 Renewal 3270.102(a) - Clean and good repair Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: During the renewal inspection on 7/17/2025, it was observed that a corner play seat for the children was splitting at the seams.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
Will throw the chair away in the trash.
2025-07-17 Renewal 3270.124(a) - Each child emergency contact person Compliant - Finalized

Regulation: 3270.124(a)

Description: Each child emergency contact person

Noncompliance Area: During the renewal inspection on 7/17/2025, the Emergency Contact form was viewed for child #2 and it did not include phone numbers for the emergency contacts.

Correction Required: Emergency contact information is required for each enrolled child. Emergency contact information must reference who shall be contacted in an emergency.

Provider Response: (Contact the State Licensing Office for more information.)
Will have the parents provide the necessary information.
2025-07-17 Renewal 3270.124(b)(6) - Insurance coverage information Compliant - Finalized

Regulation: 3270.124(b)(6)

Description: Insurance coverage information

Noncompliance Area: During the renewal inspection on 7/17/2025, the file for child #1 was viewed and there was no health insurance policy number listed on the Emergency Contact Form.

Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.

Provider Response: (Contact the State Licensing Office for more information.)
Will have the parent provide the information needed on the form and keep the form in the child's file.
2025-07-17 Renewal 3270.124(b)(7) - Name/address/phone release person Compliant - Finalized

Regulation: 3270.124(b)(7)

Description: Name/address/phone release person

Noncompliance Area: During the renewal inspection on 7/17/2025, the file for child #2 was viewed and the Emergency Contact form did not include the release persons' addresses and phone numbers.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
Will have the parent provide the information needed on the form and keep the form in the child's file.
2025-07-17 Renewal 3270.182(6) - Signed parental consent for transportation, walking excursions, swimming and wading Compliant - Finalized

Regulation: 3270.182(6)

Description: Signed parental consent for transportation, walking excursions, swimming and wading

Noncompliance Area: During the renewal inspection on 7/17/2025, the files for child #2 and child #3 were viewed and the Emergency Contact form for child #2 did not have a signed parental consent for transportation and wading, and child #3 did not have signed consent for wading.

Correction Required: A child's record shall contain signed parental consent for transportation, walking excursions, swimming and wading.

Provider Response: (Contact the State Licensing Office for more information.)
Will have the parent provide the signatures needed on the form and keep the form in the child's file.
2025-07-17 Renewal 3270.27(a)(6) - Emergency plan Compliant - Finalized

Regulation: 3270.27(a)(6)

Description: Emergency plan

Noncompliance Area: During the renewal inspection on 7/17/2025, upon request the annual emergency drill log was not produced.

Correction Required: Emergency drills shall be conducted annually. Annual emergency drills shall be documented and on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Will send the emergency drill log to Certification Representative via email
2025-07-17 Renewal 3270.65 - Protective Outlet Covers 5 yrs. or less Compliant - Finalized

Regulation: 3270.65

Description: Protective Outlet Covers 5 yrs. or less

Noncompliance Area: During the renewal inspection on 7/17/2025, it was observed in the white room that there was an electrical outlet that did not have a protective cover on it.

Correction Required: Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger.

Provider Response: (Contact the State Licensing Office for more information.)
Will have staff put a protective cover on the outlet.
2025-07-17 Renewal 3270.66(a) - Locked or inaccessible Compliant - Finalized

Regulation: 3270.66(a)

Description: Locked or inaccessible

Noncompliance Area: During the renewal inspection on 7/17/2025, it was observed in the white room that Force disinfectant Wipes were on the table and accessible to the children.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
Will put all toxic substances in a locked cabinet in the kitchen.
2025-07-17 Renewal 3270.75(a) - In child care spaces Compliant - Finalized

Regulation: 3270.75(a)

Description: In child care spaces

Noncompliance Area: During the renewal inspection on 7/17/2025, it was observed that the multipurpose room on the right did not have a first aid kit in the childcare space.

Correction Required: A first-aid kit shall be in a child care space.

Provider Response: (Contact the State Licensing Office for more information.)
Will place the first aid kit in the childcare space and make sure that the kit is inaccessible to the children.
2025-07-17 Renewal 3270.94(a)(1) - Every 60 days Compliant - Finalized

Regulation: 3270.94(a)(1)

Description: Every 60 days

Noncompliance Area: During the renewal inspection on 7/17/2025, a fire drill log was not produced upon request.

Correction Required: The Director or designated staff person who is responsible for compliance with this chapter shall conduct fire drills and ensure that fire drills are conducted at least once every 60 days.

Provider Response: (Contact the State Licensing Office for more information.)
Will send the fire drill log to Certification Representative via email
2025-07-17 Renewal 3270.95(a) - Devices must be compliant Compliant - Finalized

Regulation: 3270.95(a)

Description: Devices must be compliant

Noncompliance Area: During the renewal inspection on 7/17/2025, that upon request the facility did not have updated annual documentation verifying that the fire detection system is operable. The previous documentation was dated 6/17/24.

Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. §  1016(c)).

Provider Response: (Contact the State Licensing Office for more information.)
Will have the landlord have the annual fire system inspection completed and obtain a copy of the annual report.
2024-06-13 Renewal 3270.124(b)(3) - Parent home/work address, phone Compliant - Finalized

Regulation: 3270.124(b)(3)

Description: Parent home/work address, phone

Noncompliance Area: During the renewal inspection on 6/13/2024 Certification Representative viewed the Emergency Contact Form for child #1, and child #2. Child #1 did not have any parent phone numbers listed, and child #2 did not have a phone number listed for the mother.

Correction Required: Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.

Provider Response: (Contact the State Licensing Office for more information.)
Will have parents complete the necessary information on the Emergency Contact Form.
2024-06-13 Renewal 3270.124(b)(6) - Insurance coverage information Compliant - Finalized

Regulation: 3270.124(b)(6)

Description: Insurance coverage information

Noncompliance Area: During renewal inspection on 6/13/2024 Certification Representative reviewed the Emergency Contact Forms of child #1-4 and the Emergency Contact Forms did not have an insurance policy number listed on each form, and child #3 and child #4 also did not have the health insurance coverage documented. (See code sheet for start date)

Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.

Provider Response: (Contact the State Licensing Office for more information.)
Will have the parents complete the Emergency Contact Form with the required information.
2024-06-13 Renewal 3270.181(a) - Each child Compliant - Finalized

Regulation: 3270.181(a)

Description: Each child

Noncompliance Area: During the renewal inspection on 6/17/2024, Certification Representative observed that each child did not have individual files established for each child enrolled at the facility. Documents were stored in various places near the director's desk, and on the director's computer.

Correction Required: An operator shall establish and maintain an individual record for each child enrolled in the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Will create individual files for the children enrolled at the facility.
2024-06-13 Renewal 3270.65 - Protective Outlet Covers 5 yrs. or less Compliant - Finalized

Regulation: 3270.65

Description: Protective Outlet Covers 5 yrs. or less

Noncompliance Area: During the renewal inspection on 6/13/2024, Certification Representative observed in room #2, #3, #4 that five electrical outlets did not have protective covers in them.

Correction Required: Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger.

Provider Response: (Contact the State Licensing Office for more information.)
Will purchase covers and insert them into the electrical outlets.
2024-06-13 Renewal 3270.77(a) - No peeling paint or plaster Compliant - Finalized

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: During renewal inspection on 6/13/2024, Certification Representative observed a few patches of chipping paint on the walls in room #2, #3, and #4.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
Will repaint and patch the chipped paint.
2024-06-13 Renewal 3270.95(a) - Devices must be compliant Compliant - Finalized

Regulation: 3270.95(a)

Description: Devices must be compliant

Noncompliance Area: During the renewal inspection on 6/13/2024, director could not provide Certification Representative with current fire detection system documentation regarding the operability of the system.

Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. §  1016(c)).

Provider Response: (Contact the State Licensing Office for more information.)
A fire detection system inspection is schedule on 6/17/2024. Provider will email Certification Representative documentation once received.
2023-06-07 Renewal Renewal Compliant - Finalized
2022-06-16 Renewal 3270.32(a) - Comply with CPSL Compliant - Finalized

Regulation: 3270.32(a)

Description: Comply with CPSL

Noncompliance Area: ON DATE OF RENEWAL INSPECTION, STAFF PERSON #1 DID NOT HAVE A VALID FBI CLEARANCE ON FILE.

Correction Required: The operator must comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person #1 cannot work in a child care position at the facility. STAFF PERSON #1 MUST BE REMOVED FROM THE FACILITY BY E.O.B.-8/11/22.

Provider Response: (Contact the State Licensing Office for more information.)
Operator will comply; Staff person #1 will leave the building by end of business day-8/11/22.
2018-07-09 Complaints- Legal Location 3270.113(a) - Supervised at all times Compliant - Finalized

Noncompliance Area: ON THE DAY VISIT IT WAS VERIFIED CHILD#1 STUCK THEIR FINGER IN THE OUTLET. STAFF#1 STATED THEY TURN AWAY AND WHEN THEY TURNED BACK CHILD#1 WAS HOLDING THEIR HAND. CHILD#1 RECEIVED 2ND DEGREE BURNS ON THE HAND.

Correction Required: Children must be supervised at all times. The legal entity must arrange for all facility staff to receive a minimum of two hours of training regarding supervision of children. The legal entity must receive DHS approval of the training content prior to scheduling the training.

Provider Response: (Contact the State Licensing Office for more information.)
THE OPERATOR WILL ARRANGE THE REQUIRED TRAINING VIA PERMISSION FROM OCDEL. THE TRAINING HAS BEEN COMPLETED AND SUBMITTED TO OCDEL
2018-07-09 Complaints- Legal Location 3270.132(b) - Staff person accompany child Compliant - Finalized

Noncompliance Area: ON THE DAY OF VISIT VERIFIED THAT STAFF#1 CALLED THE PARENT AND NEVER CALLED THE AMBULANCE AFTER VERFYING THE CHILD#1 HAND WAS BURN.

Correction Required: A staff person shall accompany a child to a source of emergency care and shall remain with the child until the parent assumes responsibility for the child's care.

Provider Response: (Contact the State Licensing Office for more information.)
THE OPERATOR WILL ASSURE THAT REQUIRED PROCEDURE TO CALL AN AMBULANCE OR SEEK MEDICAL CARE FOR A CHILD INJURRED WILL BE ADHERED TO AT ALL TIMES.
2018-07-09 Complaints- Legal Location 3270.20(a)(1) - Inpatient hospitalization or ER treatment of child Compliant - Finalized

Noncompliance Area: ON THE DAY OF VISIT VERIFIED THE FACILITY DID NOT REPORT THE EMERGENCY ROOM VISIT TO OCDEL.

Correction Required: The operator shall immediately notify a child's parent and shall telephone notice to the appropriate regional office within 24 hours if a child in care at the facility is hospitalized or receives emergency room treatment.

Provider Response: (Contact the State Licensing Office for more information.)
THE OPERATOR WILL ASSURE THAT A CHILD'S PARENT IS NOTIFIED IN CASE OF AN ACCIDENT OR INJURY. IF HOSPITALIZATION IS RENDED. THE FACILITY WILL BE CINTACTED THE REGIONAL OFFICE TIMELY SUBMIT THE REPORT. THIS WILL BE MAINTAINED AT ALL TIMES
2018-07-09 Complaints- Legal Location 3270.65 - Protective Outlet Covers 5 yrs. or less Compliant - Finalized

Noncompliance Area: ON THE DAY OF VISIT CHILD#1 PLACED FINGER IN THE OUTLET AND RECEIVED 2ND DEGREE BURNS ON HIS HAND.

Correction Required: Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger.

Provider Response: (Contact the State Licensing Office for more information.)
THE OPERATOR HAS MADE SURE THAT ALL PROTECTIVE COVERS ARE IN ALL OUTLETS AS REQUIRED. THIS WILL BE MAINTAINED AT ALL TIMES.
2018-03-13 Unannounced Monitoring 3270.124(b)(2) - Physician name, address, phone Compliant - Finalized

Noncompliance Area: CHILD #1, CHILD#2 CHILD#4, CHILD#7, CHILD#11 AND CHILD#12 IS MISSING THE TELEPHONE NUMBER OF THE MEDICAL CARE PROVIDER. CHILD#9 IS MISSING THE MEDICAL PROVIDER NAME ADDRESS AND TELELPHONE NUMBER. CHILD#2, CHILD#3, CHILD#4, CHILD#11 AND CHILD#12 IS MISSING THE ADDRESS THE FOR THE MEDICAL PROVIDER.

Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.

Provider Response: (Contact the State Licensing Office for more information.)
THE FACILITY WILL BE IN COMPLIANCE WITH 3270.124(b)(2) AT ALL TIMES. ALL EMERGENCY CONTACT INFORMATION HAS BEEN UPDATED WITH REQUIRED INFORMATION ON THE EMERGENCY CONTACT FORM.
2018-03-13 Unannounced Monitoring 3270.124(b)(6) - Insurance coverage information Compliant - Finalized

Noncompliance Area: CHILD#3, CHILD# 9 AND CHILD#12 IS MISSING THE HEALTH INSURANCE AND POLICY NUMBER.

Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.

Provider Response: (Contact the State Licensing Office for more information.)
THE FACILITY WILL BE IN COMPLIANCE WITH 3270.124(b)(6) AT ALL TIMES. ALL EMERGENCY CINTACT FORMS WILL BE UPDATED WITH THE REQUIRED INFORMATION.
2018-03-13 Unannounced Monitoring 3270.124(b)(7) - Name/address/phone release person Compliant - Finalized

Noncompliance Area: CHILD#, CHILD#5, CHILD#6, CHILD#7, CHILD#8, AND CHILD#10 IS MISSING THE RELEASE PERSON ADDRESS. CHILD#2, CHILD#3 AND CHILD#12 IS MISSING RELEASE PERSON ADDRESS AND TELEPHONE NUMBER.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
THE FACILITY WILL BE IN COMPLIANCE WITH 3270.124(b)(7) AT ALL TIMES. THE MISSING INFORMATION WILL BE ADDED TO THE EMERGENCY CONTACT FORMS.
2018-03-13 Complaints- Legal Location 3270.173(a) - Ratios apply Compliant - Finalized

Noncompliance Area: ON 3/13/18 STAFF#1 STAFF#2 AND STAFF#3 VERIFIED THEY TOOK AN UNSCHEDULE TRIP WITH (1)YT, (1) OT, AND (15)PS CHILDREN WITH STAFF#1 AND STAFF#2. STAFF#1 WAS IN THE STORE WITH CHILD #1. WHICH LEFT STAFF#2 ON THE BUS WITH (1)YT (1)OT AND (14) PS CHILDREN.

Correction Required: The staff-child ratios specified in 3270.51 and 3270.52 apply when infant, young or older toddler and preschool children are transported.

Provider Response: (Contact the State Licensing Office for more information.)
Staff-child ratios will be maintained at all times when transporting infant, young or older toddlers and when also transporting preschool children. Driver will not be considered part of the staff-child ratio.
2018-03-13 Complaints- Legal Location 3270.173(b) - Driver not counted in ratio - I, T, PS Compliant - Finalized

Noncompliance Area: ON 3/13/18 SPOKE WITH STAFF#1, STAFF#2, STAFF#3 AND STAFF#4 WHO VERFIED STAFF#1 AND STAFF#2 TOOK (1)YT, (1OT), AND (15)PS CHILDREN ON THE SCHOOL BUS FOR AN UNSCHEDULE TRIP TO THE 5-BELOW LOCATED AT 965 BALTIMORE PIKE SPRINGFIELD PA 19064.

Correction Required: The driver may not be considered part of the staff-child ratio when infant, young or older toddler or preschool children are transported.

Provider Response: (Contact the State Licensing Office for more information.)
DRIVER WILL NOT BE COUNTED IN WITH THE STAFF/CHILD RATIOS. CARTER'S WILL MAKE SURE THAT BUS HAS TEACHER WITH THE PROPER STAFF TO CHILD RATIO BEFORE THE BUILDING. When transporting infant, young toddler, older toddler and preschoolers driver will not be considered in the staff-child ratio.
2018-03-13 Complaints- Legal Location 3270.51/3270.52 - Similar Age Level/Mixed Age Level Compliant - Finalized

Noncompliance Area: ON 3/13/18 STAFF#1, STAFF#2, STAFF#3 AND STAFF#4 VERIFED STAFF#1, AND STAFF#2 TOOK (1)YT, (1)OT, AND (15)PS CHILDREN TO AN UNSCHEDULE TRIP TO 5-BELOW LOCATED AT 965 BALTIMORE PIKE SPRINGFIELD PA 19064. ONCE AT THE STORE STAFF#1 GOT OFF THE BUS WITH CHILD#1 WENT IN THE STORE AND LEFT STAFF#2 ON THE BUS WITH (1)YT, (1)OT, AND (14)PS CHILDREN ALONE.

Correction Required: When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30. The required staff:child ratios must be maintained at all times.

Provider Response: (Contact the State Licensing Office for more information.)
Staff-child ratio will be maintained at all times, this will also apply for same age groups and mixed groups.
2018-03-13 Complaints- Legal Location 3270.54(b) - Two facility persons on excursions Compliant - Finalized

Noncompliance Area: ON 3/13/18 STAFF#1, STAFF#2, STAFF#3 AND STAFF#4 VERIFED STAFF#1, AND STAFF#2 TOOK (1)YT, (1)OT, AND (15)PS CHILDREN TO AN UNSCHEDULE TRIP TO 5-BELOW LOCATED AT 965 BALTIMORE PIKE SPRINGFIELD PA 19064. ONCE AT THE STORE STAFF#1 GOT OFF THE BUS WITH CHILD#1 WENT IN THE STORE AND LEFT STAFF#2 ON THE BUS WITH (1)YT, (1)OT, AND (14)PS CHILDREN ALONE.

Correction Required: At least two facility persons shall be present when children are on an excursion away from the facility. At a minimum, one of the facility persons shall be a staff person.

Provider Response: (Contact the State Licensing Office for more information.)
Owner or Director will see to it that two or more facility persons are present when children are on an excursion away from the facility.
2017-10-10 Renewal 3270.123(a)(3) - Services proceeded Compliant - Finalized

Noncompliance Area: CHILD #1, CHILD #2 AND CHILD #3 SERVICE REPORTS WAS COMPLETED BUT NOT DATED BY THE STAFF AND PARENTS.

Correction Required: The services to be provided to the family and the child, including the Department`s approved form to provide information to the family about the child`s growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in 3270.124(f) (relating to emergency contact information).

Provider Response: (Contact the State Licensing Office for more information.)
THE FACILITY WILL BE IN COMPLIANCE WITH 123(a)(3) AT ALL TIMES. THE STAFF WILL ASSURE THAT THE FORMS ARE DATED BY STAFF AND PARENTS. THE CURRENT CHILD SERVICE REPORTS WILL BE PLACED IN THE FILES.
2017-02-06 Complaints- Legal Location 3270.21 - General Health and Safety Compliant - Finalized

Noncompliance Area: STAFF IS USING A SPACE THAT HAVE A BROKEN LOCK AND NEED TO BE LET OUT USING A CREDIT CARD.

Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
THE FACILITY WILL BE IN COMPLIANCE WITH 3270.21 AT ALL TIMES. THE LE IS NO LONGER USING THE SPACE THAT IS NOT LICENSE. IF THE SPACE IS ADDED THE DOOR WILL BE FIXED PRIOR TO USE OF THE ROOM.
2017-02-06 Complaints- Legal Location 3270.23 - Parent Access & Participation Compliant - Finalized

Noncompliance Area: PARENT ACCESS AND PARTICIPATION

Correction Required: A parent of a child in care shall be permitted free access, without prior notice, throughout the center whenever children are in care, unless a court of competent jurisdiction has limited the parental right of access to the child and a copy of the order is on file at the facility. Opportunity shall be provided for parents to participate in the facility`s program. The operator shall maintain a yearly file which documents general announcements to promote parent participation. The file shall be updated annually.

Provider Response: (Contact the State Licensing Office for more information.)
THE FACILITY WILL BE IN COMPLIANCE WITH 3270.23 AT ALL TIMES. THE STAFF WAS INFORMED AND A NEW POLICY WAS DEVELOPE TO INFORM THE PARENTS THEY ARE ALLOWED FREE ACCESS IN THE FACILITY WITHOUT PRIOR NOTICE.
2017-02-06 Complaints- Legal Location 3270.61 - Measurement and use of indoor child care space Compliant - Finalized

Noncompliance Area: ROOM IN THE BASEMENT IS BEING USED FOR CHILD CARE SPACE BUT IS NOT MEASURED SPACE.

Correction Required: Measurement and use of inodoor child care space

Provider Response: (Contact the State Licensing Office for more information.)
THE FACILITY WILL BE IN COMPLIANCE WITH 3270.61 AT ALL TIMES. THE FACILITY IS NO LONGER USING THE BASEMENT AREA FOR CHILD CARE SPACE. THE FACILITY PROVIDED A CERTIFICATE OF OCCUPANCY TO ADD THE 2ND FLOOR ON THE SPACE. THIS WILL BE COMPLETED BY THE END OF SEPTEMBER.
2017-02-06 Complaints- Legal Location 3270.76 - Building Surfaces Compliant - Finalized

Noncompliance Area: ON THE DAY OF VISIT 2/17/2017 ROOM 115 USED BY THE SCHOOL AGE CHILDREN WHICH HAVE HOLES IN THE WALLS.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility`s outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
THE FACILITY WILL BE IN COMPLIANCE WITH 3270.76 AT ALL TIMES. THE FACILITY WILL NO LONGER USE THE UNLICENSE SPACE UNTIL ALL OF THE PROPER DOUCUMENTS ARE RECEIVED AND THE ROOM IS IN COMPLIANCE WITH OCDEL AND THE COUNTY.

If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

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How do I contact a provider I found here?

In most cases the provider’s direct number is included in their listing. When it is not, we list the number of the Child Care Licensing Program — you may call that number for more information, or search for the provider online.

Will ChildcareCenter pass a message on to a provider for me?

No. ChildcareCenter only provides information, so enrolment questions, tuition questions and job enquiries need to go to the provider directly using the contact details on their listing. We cannot forward them and we cannot share contact details a provider has not published.

I run a daycare — how do I correct or remove my listing?

Use suggest an update on your listing to correct any detail, or claim the listing to manage it yourself. If you have closed or no longer provide care, contact us and we will update the listing to show that.

See all frequently asked questions

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Helpful Resources

How to Choose a Child Care Center
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Questions to Ask During a Tour
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Licensing Guide
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