Description: Carters Open Arms is a Child Care Center in BROOKHAVEN PA, with a maximum capacity of 90 children. The provider also participates in a subsidized child care program.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
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| 2018-07-09 | Complaints- Legal Location | 3270.113(a) - Supervised at all times | Compliant - Finalized |
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Noncompliance Area: ON THE DAY VISIT IT WAS VERIFIED CHILD#1 STUCK THEIR FINGER IN THE OUTLET. STAFF#1 STATED THEY TURN AWAY AND WHEN THEY TURNED BACK CHILD#1 WAS HOLDING THEIR HAND. CHILD#1 RECEIVED 2ND DEGREE BURNS ON THE HAND. Correction Required: Children must be supervised at all times. The legal entity must arrange for all facility staff to receive a minimum of two hours of training regarding supervision of children. The legal entity must receive DHS approval of the training content prior to scheduling the training. |
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Provider Response: (Contact the State Licensing Office for more information.) THE OPERATOR WILL ARRANGE THE REQUIRED TRAINING VIA PERMISSION FROM OCDEL. THE TRAINING HAS BEEN COMPLETED AND SUBMITTED TO OCDEL |
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| 2018-07-09 | Complaints- Legal Location | 3270.132(b) - Staff person accompany child | Compliant - Finalized |
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Noncompliance Area: ON THE DAY OF VISIT VERIFIED THAT STAFF#1 CALLED THE PARENT AND NEVER CALLED THE AMBULANCE AFTER VERFYING THE CHILD#1 HAND WAS BURN. Correction Required: A staff person shall accompany a child to a source of emergency care and shall remain with the child until the parent assumes responsibility for the child's care. |
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Provider Response: (Contact the State Licensing Office for more information.) THE OPERATOR WILL ASSURE THAT REQUIRED PROCEDURE TO CALL AN AMBULANCE OR SEEK MEDICAL CARE FOR A CHILD INJURRED WILL BE ADHERED TO AT ALL TIMES. |
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| 2018-07-09 | Complaints- Legal Location | 3270.20(a)(1) - Inpatient hospitalization or ER treatment of child | Compliant - Finalized |
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Noncompliance Area: ON THE DAY OF VISIT VERIFIED THE FACILITY DID NOT REPORT THE EMERGENCY ROOM VISIT TO OCDEL. Correction Required: The operator shall immediately notify a child's parent and shall telephone notice to the appropriate regional office within 24 hours if a child in care at the facility is hospitalized or receives emergency room treatment. |
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Provider Response: (Contact the State Licensing Office for more information.) THE OPERATOR WILL ASSURE THAT A CHILD'S PARENT IS NOTIFIED IN CASE OF AN ACCIDENT OR INJURY. IF HOSPITALIZATION IS RENDED. THE FACILITY WILL BE CINTACTED THE REGIONAL OFFICE TIMELY SUBMIT THE REPORT. THIS WILL BE MAINTAINED AT ALL TIMES |
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| 2018-07-09 | Complaints- Legal Location | 3270.65 - Protective Outlet Covers 5 yrs. or less | Compliant - Finalized |
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Noncompliance Area: ON THE DAY OF VISIT CHILD#1 PLACED FINGER IN THE OUTLET AND RECEIVED 2ND DEGREE BURNS ON HIS HAND. Correction Required: Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger. |
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Provider Response: (Contact the State Licensing Office for more information.) THE OPERATOR HAS MADE SURE THAT ALL PROTECTIVE COVERS ARE IN ALL OUTLETS AS REQUIRED. THIS WILL BE MAINTAINED AT ALL TIMES. |
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| 2018-03-13 | Unannounced Monitoring | 3270.124(b)(2) - Physician name, address, phone | Compliant - Finalized |
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Noncompliance Area: CHILD #1, CHILD#2 CHILD#4, CHILD#7, CHILD#11 AND CHILD#12 IS MISSING THE TELEPHONE NUMBER OF THE MEDICAL CARE PROVIDER. CHILD#9 IS MISSING THE MEDICAL PROVIDER NAME ADDRESS AND TELELPHONE NUMBER. CHILD#2, CHILD#3, CHILD#4, CHILD#11 AND CHILD#12 IS MISSING THE ADDRESS THE FOR THE MEDICAL PROVIDER. Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care. |
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Provider Response: (Contact the State Licensing Office for more information.) THE FACILITY WILL BE IN COMPLIANCE WITH 3270.124(b)(2) AT ALL TIMES. ALL EMERGENCY CONTACT INFORMATION HAS BEEN UPDATED WITH REQUIRED INFORMATION ON THE EMERGENCY CONTACT FORM. |
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| 2018-03-13 | Unannounced Monitoring | 3270.124(b)(6) - Insurance coverage information | Compliant - Finalized |
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Noncompliance Area: CHILD#3, CHILD# 9 AND CHILD#12 IS MISSING THE HEALTH INSURANCE AND POLICY NUMBER. Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable. |
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Provider Response: (Contact the State Licensing Office for more information.) THE FACILITY WILL BE IN COMPLIANCE WITH 3270.124(b)(6) AT ALL TIMES. ALL EMERGENCY CINTACT FORMS WILL BE UPDATED WITH THE REQUIRED INFORMATION. |
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| 2018-03-13 | Unannounced Monitoring | 3270.124(b)(7) - Name/address/phone release person | Compliant - Finalized |
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Noncompliance Area: CHILD#, CHILD#5, CHILD#6, CHILD#7, CHILD#8, AND CHILD#10 IS MISSING THE RELEASE PERSON ADDRESS. CHILD#2, CHILD#3 AND CHILD#12 IS MISSING RELEASE PERSON ADDRESS AND TELEPHONE NUMBER. Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released. |
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Provider Response: (Contact the State Licensing Office for more information.) THE FACILITY WILL BE IN COMPLIANCE WITH 3270.124(b)(7) AT ALL TIMES. THE MISSING INFORMATION WILL BE ADDED TO THE EMERGENCY CONTACT FORMS. |
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| 2018-03-13 | Complaints- Legal Location | 3270.173(a) - Ratios apply | Compliant - Finalized |
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Noncompliance Area: ON 3/13/18 STAFF#1 STAFF#2 AND STAFF#3 VERIFIED THEY TOOK AN UNSCHEDULE TRIP WITH (1)YT, (1) OT, AND (15)PS CHILDREN WITH STAFF#1 AND STAFF#2. STAFF#1 WAS IN THE STORE WITH CHILD #1. WHICH LEFT STAFF#2 ON THE BUS WITH (1)YT (1)OT AND (14) PS CHILDREN. Correction Required: The staff-child ratios specified in 3270.51 and 3270.52 apply when infant, young or older toddler and preschool children are transported. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff-child ratios will be maintained at all times when transporting infant, young or older toddlers and when also transporting preschool children. Driver will not be considered part of the staff-child ratio. |
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| 2018-03-13 | Complaints- Legal Location | 3270.173(b) - Driver not counted in ratio - I, T, PS | Compliant - Finalized |
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Noncompliance Area: ON 3/13/18 SPOKE WITH STAFF#1, STAFF#2, STAFF#3 AND STAFF#4 WHO VERFIED STAFF#1 AND STAFF#2 TOOK (1)YT, (1OT), AND (15)PS CHILDREN ON THE SCHOOL BUS FOR AN UNSCHEDULE TRIP TO THE 5-BELOW LOCATED AT 965 BALTIMORE PIKE SPRINGFIELD PA 19064. Correction Required: The driver may not be considered part of the staff-child ratio when infant, young or older toddler or preschool children are transported. |
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Provider Response: (Contact the State Licensing Office for more information.) DRIVER WILL NOT BE COUNTED IN WITH THE STAFF/CHILD RATIOS. CARTER'S WILL MAKE SURE THAT BUS HAS TEACHER WITH THE PROPER STAFF TO CHILD RATIO BEFORE THE BUILDING. When transporting infant, young toddler, older toddler and preschoolers driver will not be considered in the staff-child ratio. |
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| 2018-03-13 | Complaints- Legal Location | 3270.51/3270.52 - Similar Age Level/Mixed Age Level | Compliant - Finalized |
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Noncompliance Area: ON 3/13/18 STAFF#1, STAFF#2, STAFF#3 AND STAFF#4 VERIFED STAFF#1, AND STAFF#2 TOOK (1)YT, (1)OT, AND (15)PS CHILDREN TO AN UNSCHEDULE TRIP TO 5-BELOW LOCATED AT 965 BALTIMORE PIKE SPRINGFIELD PA 19064. ONCE AT THE STORE STAFF#1 GOT OFF THE BUS WITH CHILD#1 WENT IN THE STORE AND LEFT STAFF#2 ON THE BUS WITH (1)YT, (1)OT, AND (14)PS CHILDREN ALONE. Correction Required: When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30. The required staff:child ratios must be maintained at all times. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff-child ratio will be maintained at all times, this will also apply for same age groups and mixed groups. |
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| 2018-03-13 | Complaints- Legal Location | 3270.54(b) - Two facility persons on excursions | Compliant - Finalized |
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Noncompliance Area: ON 3/13/18 STAFF#1, STAFF#2, STAFF#3 AND STAFF#4 VERIFED STAFF#1, AND STAFF#2 TOOK (1)YT, (1)OT, AND (15)PS CHILDREN TO AN UNSCHEDULE TRIP TO 5-BELOW LOCATED AT 965 BALTIMORE PIKE SPRINGFIELD PA 19064. ONCE AT THE STORE STAFF#1 GOT OFF THE BUS WITH CHILD#1 WENT IN THE STORE AND LEFT STAFF#2 ON THE BUS WITH (1)YT, (1)OT, AND (14)PS CHILDREN ALONE. Correction Required: At least two facility persons shall be present when children are on an excursion away from the facility. At a minimum, one of the facility persons shall be a staff person. |
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Provider Response: (Contact the State Licensing Office for more information.) Owner or Director will see to it that two or more facility persons are present when children are on an excursion away from the facility. |
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| 2017-10-10 | Renewal | 3270.123(a)(3) - Services proceeded | Compliant - Finalized |
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Noncompliance Area: CHILD #1, CHILD #2 AND CHILD #3 SERVICE REPORTS WAS COMPLETED BUT NOT DATED BY THE STAFF AND PARENTS. Correction Required: The services to be provided to the family and the child, including the Department`s approved form to provide information to the family about the child`s growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in 3270.124(f) (relating to emergency contact information). |
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Provider Response: (Contact the State Licensing Office for more information.) THE FACILITY WILL BE IN COMPLIANCE WITH 123(a)(3) AT ALL TIMES. THE STAFF WILL ASSURE THAT THE FORMS ARE DATED BY STAFF AND PARENTS. THE CURRENT CHILD SERVICE REPORTS WILL BE PLACED IN THE FILES. |
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| 2017-02-06 | Complaints- Legal Location | 3270.21 - General Health and Safety | Compliant - Finalized |
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Noncompliance Area: STAFF IS USING A SPACE THAT HAVE A BROKEN LOCK AND NEED TO BE LET OUT USING A CREDIT CARD. Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children. |
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Provider Response: (Contact the State Licensing Office for more information.) THE FACILITY WILL BE IN COMPLIANCE WITH 3270.21 AT ALL TIMES. THE LE IS NO LONGER USING THE SPACE THAT IS NOT LICENSE. IF THE SPACE IS ADDED THE DOOR WILL BE FIXED PRIOR TO USE OF THE ROOM. |
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| 2017-02-06 | Complaints- Legal Location | 3270.23 - Parent Access & Participation | Compliant - Finalized |
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Noncompliance Area: PARENT ACCESS AND PARTICIPATION Correction Required: A parent of a child in care shall be permitted free access, without prior notice, throughout the center whenever children are in care, unless a court of competent jurisdiction has limited the parental right of access to the child and a copy of the order is on file at the facility. Opportunity shall be provided for parents to participate in the facility`s program. The operator shall maintain a yearly file which documents general announcements to promote parent participation. The file shall be updated annually. |
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Provider Response: (Contact the State Licensing Office for more information.) THE FACILITY WILL BE IN COMPLIANCE WITH 3270.23 AT ALL TIMES. THE STAFF WAS INFORMED AND A NEW POLICY WAS DEVELOPE TO INFORM THE PARENTS THEY ARE ALLOWED FREE ACCESS IN THE FACILITY WITHOUT PRIOR NOTICE. |
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| 2017-02-06 | Complaints- Legal Location | 3270.61 - Measurement and use of indoor child care space | Compliant - Finalized |
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Noncompliance Area: ROOM IN THE BASEMENT IS BEING USED FOR CHILD CARE SPACE BUT IS NOT MEASURED SPACE. Correction Required: Measurement and use of inodoor child care space |
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Provider Response: (Contact the State Licensing Office for more information.) THE FACILITY WILL BE IN COMPLIANCE WITH 3270.61 AT ALL TIMES. THE FACILITY IS NO LONGER USING THE BASEMENT AREA FOR CHILD CARE SPACE. THE FACILITY PROVIDED A CERTIFICATE OF OCCUPANCY TO ADD THE 2ND FLOOR ON THE SPACE. THIS WILL BE COMPLETED BY THE END OF SEPTEMBER. |
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If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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This is the absolute worst place to send your kids. They have 8 and 9 year olds in some rooms with our 2 and 3 year old babies. Some of the teachers slap the kids around, bend back their fingers and abuse them. The owner is never there. Who are you leaving your kids with from 6-6 is the question? Keep in mind there is 1 homosexual male with our boys and girls all day. If you drug test them you will need to re-hire.