Five Star Center License
✓ Licensed
Bell's School,for People Under Six
Fletcher, NC
· Henderson County
31 PARK RIDGE DRIVE,
Fletcher, NC 28732
Quick Facts
Capacity
40 children
Age Range
1 through 9
Subsidized Program
Participates
State Rating
5
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Contact Information
📞 (828) 654-0664
Licensed Five Star Center License
Active License
License Number
45000226
License Holder
TAYLOR, ISABEL W
License Issued
Jul 21, 2017
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - Meets reduced staff/child ratios. Meets reduced group size from 7 pt level.
Reviews
Mary M
2015-11-07 02:10:15
★ ★ ★ ★ ★
I have used this provider for more than 6 months
This is an amazing program! I can not say enough good things! Highly educated teachers, child centered focus, low ratios, and small group sizes make this program and excellent place for children!
124 out of 243 think this review is helpful
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Lauren W.
2011-01-24 22:37:19
★ ★ ★ ★ ★
While I have not enrolled my child in this school, I was very pleased with the courteous service I received over the phone! Isabella (or Isabelle, I don't remember which) was very polite and helpful in giving me information about how child care schools are rated, as well as a number to call to get a list of available vacancies in the Fletcher area. If everyone could be as polite as her, this world would be a much better place. : ) I know that if I ever could enroll my child at this school, she would be in good hands.
happy mommy
2010-08-04 16:39:05
★ ★ ★ ★ ★
This is the most WONDERFUL place for children! My older child graduated last year and this year EXCELLED in kindergarten. It was all because of the care offered at Bell's School. Teacher/child ratios are low, the atmosphere relaxed, just a great place for children to grow and learn. My oldest child was so happy here and my youngest is loving it too!!!
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About the Provider
Childcare is an optional childcare service designed especially for the children of Henderson County Public Schools and their working parents. HCPS Childcare offers PSAM and PSPM in all 13 elementary schools. The programs operate on a self-sufficient basis. Fees are kept as low as possible to provide the necessary revenue to pay staff salaries and purchase supplies. Eligible students are Henderson County Public School students K-6th grade. The after school program is available to middle school students in the 6th grade. These students will be transported by school bus to the participating sites, which will need to be arranged through the after school director and principal of the middle school.
Additional Information:
Five Star Center License
Hours of Operation
- Monday6:30 am – 6:00 pm
- Tuesday6:30 am – 6:00 pm
- Wednesday6:30 am – 6:00 pm
- Thursday6:30 am – 6:00 pm
- Friday6:30 am – 6:00 pm
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-01-20 | Unannounced Inspection | Yes | |
| 2026-01-20 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. Upon arrival, a current activity plan was not posted in the classroom of four and five year old children. | |||
| 2026-01-20 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff E.W., hired 10/28/2025 has not received orientation of three of the required topics within the first six weeks. | |||
| 2026-01-20 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Staff E.W., hired 10/28/2025, received five clock hours of training in required topic areas. | |||
| 2026-01-20 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Medical documents were stored in the personnel files of staff E.W. and M.S. | |||
| 2025-11-13 | Unannounced Inspection | Yes | 1125-016L |
| 2025-11-13 | Violation | 504 | 15A NCAC 18A .2806 |
| Perishable foods were not stored to protect against spoilage. The children’s lunches were stored in tubs in the hallway outside of the office | |||
| 2025-11-13 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On 10/24/2025, a child’s EpiPen was unable to be located in a timely manner at the child’s pick-up time. | |||
| 2025-11-13 | Violation | 842 | 10A NCAC 09 .0803(1)(a & b) |
| A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. A child’s medication permission to administer form was altered by administration to include information for a new medication received. | |||
| 2025-08-07 | Unannounced Inspection | Yes | |
| 2025-08-07 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The most recent shelter-in-place or lockdown drill was practiced 11/26/2024. | |||
| 2025-01-29 | Unannounced Inspection | Yes | |
| 2025-01-29 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Per the staff and training worksheets, two (2) staff did not complete the required on-going training hours. | |||
| 2024-09-05 | Unannounced Inspection | Yes | |
| 2024-09-05 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A plastic bag and plastic wrapped item were accessible to children in the classroom of two year olds. | |||
| 2024-09-05 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff, C.R., has First Aid training that expired 4/22/24. | |||
| 2024-09-05 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff, C.R., has CPR training that expired 4/22/24. | |||
| 2024-07-09 | Unannounced Inspection | No | 0524-364A |
| 2024-05-29 | Unannounced Inspection | Yes | 0524-364A |
| 2024-05-29 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was completed for an injury that occurred to a two-year-old child on May 14, 2024; however, the incident report did not include all information required in rule and was not signed by the parent of the child. | |||
| 2024-05-29 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. An incident report completed on May 16, 2024, was not documented on the facility incident log. | |||
| 2024-05-29 | Violation | 873 | 10A NCAC 09.0802(a) |
| Center staff did not follow the EMC plan. On May 14, 2024, staff members failed to follow the EMC plan when an injury occurred to a two-year-old child by failing to notify one of the the designated staff members listed on the plan. | |||
| 2024-05-29 | Violation | 1030 | .0302(d)(1)(A) |
| Application for employment and date of birth was not on file for all staff. The application for employment for one staff member was not on file at the facility and available for review. | |||
| 2024-05-29 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The Emergency Information Form for one staff member was not on file at the facility and available for review. | |||
| 2024-05-29 | Violation | 1233 | 10A NCAC 09 .0514(g) |
| Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A signed and dated statement of receipt of facility personnel and operational policies for one staff member was not on file at the facility and available for review. | |||
| 2024-05-29 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The required medial report, proof of tuberculosis test or screening, and completed health questionnaire were not on file at the facility and available for review. | |||
| 2024-05-29 | Violation | 1911 | .0802(f) |
| An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. The facility failed to notify DCDEE of an incident that occurred on May 14, 2024, requiring medical attention. | |||
| 2024-02-06 | Unannounced Inspection | Yes | |
| 2024-02-06 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Lysol aerosol spray was stored in unlocked storage. | |||
| 2024-02-06 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastics were accessible in the classroom of one-to-two year old children. | |||
| 2024-02-06 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff, per the staff and training worksheet, did not receive FA training within 90 days of hire. | |||
| 2024-02-06 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff, per the staff and training worksheet, did not receive CPR training within 90 days of hire. | |||
| 2023-10-10 | Unannounced Inspection | No | |
| 2023-02-22 | Unannounced Inspection | Yes | |
| 2023-02-22 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. The incident log was not current. | |||
| 2023-02-22 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Per the staff and training worksheet, one (1) staff did not complete First Aid training, nor have verification on file. | |||
| 2023-02-22 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Per the staff and training worksheet, one (1) staff did not complete CPR training, nor have verification on file. | |||
| 2023-02-22 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Per staff and training worksheet, two (2) staff had not completed the required number of hours of on-going annual training. | |||
| 2023-02-22 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Health questionnaires and other medical documents are stored in staff's personnel files. | |||
| 2023-02-22 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. Per the staff and training worksheet, one (1) staff did not complete the health and safety training within one year of employment. | |||
| 2022-11-08 | Unannounced Inspection | Yes | |
| 2022-11-08 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. The porch and railing leading to the outdoors from the side of the building from the three- and four-year-old classroom is deteriorating and has rusty hardware, such as screws, accessible to children. | |||
| 2022-11-08 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The kitchen door was unlocked leaving bulk detergents, knives, sanitizing wipes, disinfectant, and air freshener accessible to children. The door was locked by Ms. Taylor for correction during the visit | |||
| 2022-11-08 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic wipe packages were stored unlocked under the changing table and accessible to children under three years of age. | |||
| 2022-11-08 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Megan Robles did not renew her criminal background check prior to expiration. | |||
| 2022-11-08 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. One (1) staff, Megan Robles, does not have a valid qualification letter on file. | |||
| 2022-04-27 | Unannounced Inspection | Yes | |
| 2022-04-27 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of three years for the date of issuance). The employee with hire date of 3/11/20 submitted the required forms for a criminal background check on 4/21/22 for a letter that expired 10/4/20. This is a repeat violation | |||
| 2022-04-27 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. The staff member hired 2/28/20 received seven (7) of the required eight (8) annual ongoing training hours. This is a repeat violation | |||
| 2022-04-27 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. The staff member with hire date 3/11/20 did not have a valid qualification letter on file and available to review at the facility. The employee Shabnam Rafiq did not have a qualifying letter on file. Ms. Rafiq left the facility as instructed. | |||
| 2022-03-21 | Unannounced Inspection | Yes | |
| 2022-03-21 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Permission to administer medication was not completed for medications in spaces #3 and #4. | |||
| 2022-03-21 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in space #4. The staff member posted a current activity plan for correction during the visit | |||
| 2022-03-21 | Violation | 844 | .0803(2)(a) |
| Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Medications in spaces #3 and #4 was not in a labeled container from the prescribing physician or health care professional. | |||
| 2022-03-21 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Medications in spaces #3 and #4 were not returned to the parent after the medication had expired. | |||
| 2022-03-21 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A current annual health questionnaire was not on file for six (6) staff. The document was completed by each staff member for correction during the visit | |||
| 2022-03-21 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A current emergency information form was not on file for the entire six (6) staff. The emergency information form was completed by the six (6) staff members for correction during the visit. | |||
| 2022-03-21 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of three years for the date of issuance). Criminal background qualification letters are expired for two (2) staff with hire dates 3/11/20 and 2/28/20. | |||
| 2022-03-21 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid training has expired for two (2) staff with hire dates 10/22/19; 2/28/20. | |||
| 2022-03-21 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training has expired for two (2) staff with hire dates 10/22/19 and 2/28/20. | |||
| 2022-03-21 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Three (3) staff with hire dates 10/22/19; 3/11/20 and 2/28/20 have completed zero (0) hours of annual on-going training. | |||
| 2022-03-21 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff with hire dates 3/11/20 and 2/28/20 do not have annual staff evaluations and staff development plans. | |||
| 2022-03-21 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not reviewed annually by two (2) staff with hire dates 2/15/16 and 3/11/20 | |||
| 2022-03-11 | Unannounced Inspection | No | |
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