Woods Edge Childcare - Sudbury MA Large Group and School Age Child Care (Group Child Care)

Run, don’t walk, away from this business! The Director’s who “run” this place are greedy, impertinent, and have poor business ethics. Stay away. I should have left months ago, when they were more concerned with us signing a “l liability document” that we will not sue after my child busted her lip open in the classroom from falling on a bookshelf, more than for her well being ???? ???? ???? . Now I understand children can be clumsy, and my LO, who’s now 2.5, was a trooper at the ER with her stitches, but all the Directors cared about was us signing that waiver. It was her Teacher at the time ( as there has been many since then due to the extremely high turnover of staff) who texted and reached out. I understand covering one’s self for Liability, but pretend to care at least to save face. The constant turnover of staff and teachers here is insane ???? ???? ????! That alone should make people weary. All of the teachers I’ve met thus far are wonderful and work with what they have (mostly old and dirty low budget toys to barely stimulate your child), but they smarten up pretty quickly and realize the ill mannered, and disorganized Directors are not worth their time. After a year of giving it a solid try, we decided it was time to switch so we gave notice. I paid for the month of August on the 1st, I also let them know my daughter wouldn’t be there that week because we had covid. They didn’t respond with a feel better, or a generic how is she doing ???? ???? ???? . They got their money, what do they care, right. August 2nd I told them this would be my daughters last month. 2 Days later they wrote an email back with a generic wish us well ( tbh that’s big of them to acknowledge us well) but that they won’t giving me back the security deposit of $850, as my child’s last day would be 7 business days short of being there a year. Let me repeat, A place that claims it’s a not for profit, is keeping $850 security deposit just cause. Cool story, but like for what are you keeping the deposit for?It’s Certainly not to buy better toys, or keep consistent staff there for more than a month. I’ve also never ever been late for a payment. How bad is your business doing that you would keep $850.00 because my child is not attending a awful daycare for 7 days more to Equate to an entire year. since she would be starting elsewhere on September 1st at a wonderful place I wasn’t sending her there any longer.The irony that I was told she wouldn’t qualify for a years care while she was out for week with covid doesn’t go unnoticed either. I don’t imagine this business being around for a long time because the directors lack integrity, have poor communication skills, and just don’t actually care at the end of the day. I, like most parents, want my child surrounded by leaders who actually care, and don’t see dollar signs all the time. There’s much better options of daycares, and this one shouldn’t be in the business of educating children. You don’t need a PHD (which one of their director constantly pats themselves on the back for) to see this place won’t make it much longer, and can’t keep long term employees, as they truly do treat their staff poorly. I hope the $850.00 they’re greedily keeping goes to the staff/teachers, but we all know it didn’t.