Wonderland Children's Academy - Knoxville TN Centers Care for 13 or more children

2525 Merchant Drive, Knoxville TN 37912
(865) 333-5993
2 Reviews

About the Provider

Description: Wonderland Children's Academy is a Centers Care for 13 or more children in Knoxville TN, with a maximum capacity of 73 children. This child care center helps with children in the age range of 6 WK to 12 YR. The provider also participates in a subsidized child care program.

Additional Information: Sibling Discount Available; Wheelchair Accessible;

Program and Licensing Details

  • Capacity: 73
  • Age Range: 6 WK to 12 YR
  • Enrolled in Subsidized Child Care Program: Yes
  • Transportation: NO
  • District Office: Tennessee Child Care Licensing
  • District Office Phone: (865)988-0256 (Note: This is not the facility phone number.)
  • Licensor: Mischelle Helterbridle

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Violation Corrected Violation Narrative
2019-08-08 Scheduled Monitoring Visit
2019-06-20 Safety Plan Monitoring Visit
2019-06-12 Scheduled Monitoring Visit Safety Plan Served
2019-04-30 Scheduled Monitoring Visit
2019-02-19 Complaint Investigation
2019-02-08 Complaint Investigation
2019-01-30 Scheduled Monitoring Visit
2019-01-25 2019-01-25 Complaint Investigation
2018-12-20 Initial/Re-Evaluation Visit
2018-12-06 Scheduled Monitoring Visit

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.


Anonymous Jun 13, 2019
I have used this provider for less than 6 months

I wouldn’t give a star if I could. Mr James is a money hungry man. He treats the employees horrible. They get paid on fridays and dates the checks for the following Tuesday. He gives discounts to people who pay straight up, if you get government assistance he jacks the rates up. This should be illegal. He charges someone on assistance $100 a week for one kid. If they could afford that, they wouldn’t be on assistance. I know someone that works at the north shore location and she hates it but loves the kids. She has worked at both centers. His own assistant director can’t stand him. He has all kinds of people he pays under the table to come in and help, cook, clean and treats his payroll people like dirt. You never see him. You can only talk to him via the phone. I’ve also heard that they flip the kids in the head if they are being bad and he does nothing about it. He talks to these ladies like they are 10. It’s a shame that he is even in business. Do not send your kids there. He allows kids that are sick to stay, therefore, possibly infecting workers and other kids.

3 out of 5 think this review is helpful
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KMCCL Sep 16, 2018
I have used this provider for less than 6 months

I don't write reviews often..Someone needs to read this... The previous review about neglect... That was my first sign, my second sign was hearing a teacher yell SHUT UP at an infant in the baby room. My third sign was picking my child up from school to find 3 golf ball sized knots on his head. Despite the fancy surveillance system, the owner nor teachers had any idea of what happened. I took my child to children's and pulled my kids out immediately. The owner is a fraud and very muniplative. I wish I would have listened to my first instinct instead of letting him con me over. Most of the good reviews are from the workers. He is opening a second location in the northshore area. Please be aware.

5 out of 10 think this review is helpful
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Providers in ZIP Code 37912