Description: TENDER HEARTS CHILD CARE is a Four Star Center License in CHARLOTTE NC, with a maximum capacity of 99 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2024-01-22 | Unannounced Inspection | Yes | |
| 2024-01-22 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. Chipped paint was monitored and documented during the last sanitation inspection on November 29, 2023. Chipped paint was monitored in every classroom, bathroom ceilings and classroom walls/ceilings. | |||
| 2024-01-22 | Violation | 707 | .0601(d) |
| Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. Broken basketball hoops, children's playhouses, fence and trikes were monitored broken or in poor repair. | |||
| 2024-01-22 | Violation | 808 | 15A NCAC 18A .2832(a) |
| The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. Fallen Gum Balls were monitored throughout the outdoor learning environment. Fallen branches were monitored on the playground. | |||
| 2024-01-22 | Violation | 892 | .0606(b) |
| The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The center's ITS-SIDS policy was not posted in the infant room/space #1. Two individual ITS-SIDS policies were posted in the space instead. | |||
| 2024-01-22 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. The administrator stated staff completed health and safety trainings in the Moodle system every year to complete the annual in-service training requirement. | |||
| 2024-01-22 | Violation | 1329 | .0801(a)(1-7) |
| Application for enrollment did not include all required information. One child's health care needs were not completed or clearly identified as "None" or "Not Applicable". | |||
| 2024-01-22 | Violation | 1812 | .0607(c) |
| The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The printed EPR plan on file and monitored was listed as "Draft" and was not current. The EPR plan was never keyed into the required template. It was keyed into the system template during the visit. | |||
| 2024-01-22 | Violation | 1835 | .0801(b) |
| The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. Two siblings with chronic medical conditions did not have current annual medical action plan on file. | |||
| 2024-01-22 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. There was not at least six inches of mulch under and around the stationary play pieces in the children's outdoor learning environment. | |||
| 2024-01-22 | Violation | 1896 | .1102(e ) |
| At least one staff member counted to comply with the rule did not complete the training in playground safety within six months of employment date. One staff person who did not have completed playground safety training completed monthly outdoor inspections. | |||
| 2023-07-13 | Unannounced Inspection | No | |
| 2023-01-26 | Unannounced Inspection | Yes | |
| 2023-01-26 | Violation | 1834 | .0801(b) |
| Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One child did not have a medical action plan on file for food allergies. | |||
| 2022-08-04 | Unannounced Inspection | Yes | |
If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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I am very pleased with the employees, They set an example for Christian. Train up a child the way they should go and when they get old they will not depart.
We live behind them. If I had a child in daycare I would not send them there. The teachers yell all the time at the kids. It is very bad. It is supposed be a Christian daycare. And if that is the case they need to better train their workers on how to treat those little children.