Description: TENDER HEARTS CHILD CARE is a Four Star Center License in CHARLOTTE NC, with a maximum capacity of 99 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2023-07-13 | Unannounced Inspection | No | |
| 2023-01-26 | Unannounced Inspection | Yes | |
| 2023-01-26 | Violation | 1834 | .0801(b) |
| Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One child did not have a medical action plan on file for food allergies. | |||
| 2022-08-04 | Unannounced Inspection | Yes | |
| 2022-08-04 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. The mulch in the fall zones for the swings and two pieces of climbing equipment measured 4" or less. | |||
| 2022-08-04 | Violation | 813 | 10A NCAC 09 .0604(d) |
| Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. Two electric fans in use were located on a shelf and a table in the front lobby of the facility. | |||
| 2022-02-02 | Unannounced Inspection | Yes | |
| 2022-02-02 | Violation | 1317 | .0802(d) |
| Authorization for emergency medical care information was not signed by child's parent. One child did not have emergency medical care information signed by the parent. | |||
| 2022-02-02 | Violation | 705 | .0601(c) |
| Equipment and furnishings were not sturdy, stable and free of hazards. In space #7, there was a vent in the floor that was damaged and didn't fit properly causing it to sink in if stepped on. | |||
| 2022-02-02 | Violation | 716 | .0605(j) |
| All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch in the fall zones for two climbing structures and swings did not measure 6 feet in depth as required. | |||
| 2021-08-25 | Unannounced Inspection | Yes | |
| 2021-08-25 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. One staff member did not have a current qualification letter on file. | |||
| 2021-08-25 | Violation | 813 | 10A NCAC 09 .0604(d) |
| Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. In space #4, a fan in use was located on a shelf accessible to children. | |||
| 2021-08-25 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of three years for the date of issuance). One staff member's qualification letter expired March 21, 2021. | |||
| 2021-02-09 | Unannounced Inspection | Yes | |
If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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I am very pleased with the employees, They set an example for Christian. Train up a child the way they should go and when they get old they will not depart.
We live behind them. If I had a child in daycare I would not send them there. The teachers yell all the time at the kids. It is very bad. It is supposed be a Christian daycare. And if that is the case they need to better train their workers on how to treat those little children.