Child Care Center
✓ Licensed
Susie's Mama Bear
Phoenix, AZ
· Maricopa County
16830 North 12th Street,
Phoenix, AZ 85022
Quick Facts
Capacity
140 children
Age Range
Ones; Twos; Three to Five; School-Age
Type of Care
3/4/5-year-old Care, Full-Day Care, One-year-old Care, Part Day Care, School-Age Child Care, Two-year-old Care, Weekend Care
Subsidized Program
Does not participate
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Contact Information
📞 (602) 866-1815
Licensed Child Care Center
Active License
License Number
CDC-1622
License Holder
SUSIE'S MAMA BEAR INC.
Licensed Since
1998
License Issued
Sep 1, 2026
Active Through
Aug 31, 2027
Issued By
Arizona Department of Health Services
Accreditation
CACFP
District Office
ADHS Division of Licensing Services
Reviews
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About the Provider
Creating a warm and friendly environment is what the Susie's Mama Bear’s Curriculum is all about. Pinnacle Curriculum provides teachers at Susie's Mama Bear with a daily theme-based guide that is engaging, developmentally appropriate, and fun for your child. At these tender young ages, the environment and learning experiences your little one is exposed to are so important!
Hours of Operation
- HoursNot listed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection # | Inspection Date | Inspection Type | Status |
|---|---|---|---|
| INSP-0178002 | 2026-07-17 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 7/17/2026 and are subject to changes pending programmatic review. A provider meeting will be scheduled. ****A monitoring inspection will be conducted. The Compliance Officer provided a paper copy of the Notice of Inspection Rights and the Small Business Bill of Rights to the Facility at the time of the inspection. Vehicle BCA86T, a white Ford Transit, and CVA1OL, a white Ford, were inspected and approved for use to transport enrolled children. Please submit the Plan of Corrections via the LMS portal within 10 days. ***The Director was reminded of the license expiration date and to log on to the portal to pay the fees prior to the license expiring. 6 of 6 Fingerprint Clearance cards reviewed were valid via the DPS website search. The Emergency Disaster Plan update form was completed at the time of the inspection. BCCL staff emailed the Empower Self-Evaluation Assessment link to the Provider. The DES Group Size requirements were observed to be compliant at the time of the inspection. The following was discussed but not limited to: 1. Complete first aid kits in the facility and in both vehicles. 2. Posting the name of the current Director. 3. Policies for suspension and expulsion in the parent handbook. 4. Illness log. 5. Cords must be inaccessible to enrolled children. 6. Extension cords must not be used. 7. Lesson plans must be complete. 8. Chairs must not be stacked high in classrooms when children are present. 9. Outlets must be covered with safety plugs or inserts. 10. Toilet room storage. 11. Evacuation maps with routes. 12. Supervision in classrooms. 13. Children must be able to walk since the facility is not licensed for Infants. 14. Field trip forms. 15. Rugs must be flat in the activity areas (no curled edges). 16. Children's Records must be complete. 17. The menu must reflect the foods children are served. | |||
| INSP-0136169 | 2025-07-21 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 7/21/2025 and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The Compliance Officer provided a paper copy of the Notice of Inspection Rights to the provider at the time of inspection. The Empower Self Assessment was emailed to the provider. The Emergency Disaster Contact Form was left emailed to the provider. The fingerprint clearance cards for 5 of 5 staff members were verified to be valid through the DPS website at the time of the inspection. The following was discussed but not limited to: 1). Ensuring that lesson plans are posted weekly. 2). Ensuring that the first aid kits have all required items. 3). Ensuring the Emergency, Information, and Immunization cards are fully completed. 4). Ensuring that the back of the Criminal History Affidavit is in the staff files. 5). Ensuring that the 10-day orientation training includes dates of when the training is completed. 6). Ensuring that the facility and equipment are kept in a clean condition. 7). Ensuring that the diaper changing areas are smooth and seamless. | |||
| INSP-0046320 | 2024-07-24 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed during the compliance inspection conducted on July 24, 2024, and are subject to changes pending programmatic review. Compliance Officer: Stacy Marchelli A complete inspection was conducted at this time. Six fingerprint clearance cards were verified through the DPS website during the inspection. Please complete the Plan of Corrections on the Licensing portal within ten days of receiving this Statement of Deficiencies. A link to the Empower Survey was emailed to the facility director. | |||
| INSP-0043148 | 2024-04-22 | Complaint | Complete |
| Initial Comments: The following deficiencies were observed at the time of Case #82554 conducted on 4/22/2024 and are subject to changes pending programmatic review. Compliance Officer #1 contacted the Complainant via email on 4/22/2024 A full inspection was not conducted. Please submit the Written Documentation of Corrections within 10 days of receipt of this Statement of Deficiencies. The following room ratios were observed: 1's: 1:11 2's: 2:15 3's: 2:20 4's: 1:15 5's: 1:19 Two staff members were interviewed during this investigation. One staff file was reviewed during this investigation. 1 of 1 Fingerprint clearance cards reviewed were valid via a DPS website search. Upon completion of the complaint investigation, it was determined from observation, staff interview and documentation that 6 of 10 allegations were substantiated, the other 4 allegations lacked sufficient evidence to be substantiated, The following citations were observed. Compliance Officer #1: Archana Navin Compliance Officer #2: Brian Howell | |||
| INSP-0030355 | 2023-07-31 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance inspection conducted on 7/31/2023 and are subject to changes pending programmatic review. Please submit the Written Documentation of Corrections within 10 days of receipt of this Statement of Deficiencies. 4 of 4 Fingerprint clearance cards reviewed were valid via a DPS website search. The Empower Survey was completed online at the time of the inspection. Compliance Officer: Archana Navin | |||
| INSP-0028766 | 2023-06-20 | Complaint | Complete |
| Initial Comments: The following deficiencies were observed at the time of Complaint #00060217 investigation conducted on 06/20/23 and are subject to changes pending programmatic review. A telephone call was made to the Complainant on 6/20/23. Compliance Officer # 1: Brian Howell The Written Document of Corrections is due within 10 days A complete inspection of the facility was not conducted. The following classroom ratios were observed: Ones: 1:10 Twos: 2:10 Threes: 2:13 Fours: 3:16 School-agers: 2:25 Two staff members were interviewed during this investigation. The following documentation was reviewed: Classroom rosters Attendance records Upon completion of the complaint investigation, it was determined from observation, staff interview and documentation that 2 of 2 allegations lacked sufficient evidence to be substantiated. The following deficiency was observed. | |||
| INSP-0028107 | 2023-06-02 | Complaint | Complete |
| Initial Comments: The following deficiencies were observed at the time of Complaint #00059530 investigation conducted on 6/2/23 and completed on 6/20/23, and are subject to changes pending programmatic review. A telephone call was made to the Complainant on 6/2/23. Compliance Officer # 1: Brian Howell The Written Document of Corrections is due within 10 days A complete inspection of the facility was not conducted. The following classroom ratios were observed: Ones: 2:8 Twos: 1:15 Threes: 2:14 Fours: 2:20 School-agers: 2:32 One staff member was interviewed during this investigation. The following documentation was reviewed: Classroom rosters Police report Written statements by staff members Upon completion of the complaint investigation, it was determined from observation, staff interview and documentation that 1 of 1 allegation lacked sufficient evidence to be substantiated. The following deficiencies were observed. | |||
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