Susie's Mama Bear - Phoenix AZ Child Care Center

16830 NORTH 12TH STREET , PHOENIX AZ 85022
(602) 866-1815

About the Provider

Description: Creating a warm and friendly environment is what the Susie's Mama Bear’s Curriculum is all about. Pinnacle Curriculum provides teachers at Susie's Mama Bear with a daily theme-based guide that is engaging, developmentally appropriate, and fun for your child. At these tender young ages, the environment and learning experiences your little one is exposed to are so important!

Program and Licensing Details

  • License Number: CDC-1622
  • Capacity: 140
  • Age Range: Ones; Twos; Three to Five; School-Age
  • Achievement and/or Accreditations CACFP
  • Enrolled in Subsidized Child Care Program: No
  • Type of Care: {3/4/5-year-old Care, Full-Day Care, One-year-old Care, Part Day Care, School-Age Child Care, Two-year-old Care, Weekend Care}
  • Initial License Issue Date: 1998-09-01
  • Current License Issue Date: 2025-09-01
  • Current License Expiration Date: 2026-08-31
  • District Office: ADHS Division of Licensing Services
  • District Office Phone: (602) 364-2539 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Inspection # Inspection Date Inspection Type Status
INSP-0136169 2025-07-21 Compliance (Annual) Complete
Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 7/21/2025 and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The Compliance Officer provided a paper copy of the Notice of Inspection Rights to the provider at the time of inspection. The Empower Self Assessment was emailed to the provider. The Emergency Disaster Contact Form was left emailed to the provider. The fingerprint clearance cards for 5 of 5 staff members were verified to be valid through the DPS website at the time of the inspection. The following was discussed but not limited to: 1). Ensuring that lesson plans are posted weekly. 2). Ensuring that the first aid kits have all required items. 3). Ensuring the Emergency, Information, and Immunization cards are fully completed. 4). Ensuring that the back of the Criminal History Affidavit is in the staff files. 5). Ensuring that the 10-day orientation training includes dates of when the training is completed. 6). Ensuring that the facility and equipment are kept in a clean condition. 7). Ensuring that the diaper changing areas are smooth and seamless.
INSP-0046320 2024-07-24 Compliance (Annual) Complete
Initial Comments: The following deficiencies were observed during the compliance inspection conducted on July 24, 2024, and are subject to changes pending programmatic review. Compliance Officer: Stacy Marchelli A complete inspection was conducted at this time. Six fingerprint clearance cards were verified through the DPS website during the inspection. Please complete the Plan of Corrections on the Licensing portal within ten days of receiving this Statement of Deficiencies. A link to the Empower Survey was emailed to the facility director.
INSP-0043148 2024-04-22 Complaint Complete
Initial Comments: The following deficiencies were observed at the time of Case #82554 conducted on 4/22/2024 and are subject to changes pending programmatic review. Compliance Officer #1 contacted the Complainant via email on 4/22/2024 A full inspection was not conducted. Please submit the Written Documentation of Corrections within 10 days of receipt of this Statement of Deficiencies. The following room ratios were observed: 1's: 1:11 2's: 2:15 3's: 2:20 4's: 1:15 5's: 1:19 Two staff members were interviewed during this investigation. One staff file was reviewed during this investigation. 1 of 1 Fingerprint clearance cards reviewed were valid via a DPS website search. Upon completion of the complaint investigation, it was determined from observation, staff interview and documentation that 6 of 10 allegations were substantiated, the other 4 allegations lacked sufficient evidence to be substantiated, The following citations were observed. Compliance Officer #1: Archana Navin Compliance Officer #2: Brian Howell
INSP-0030355 2023-07-31 Compliance (Annual) Complete
Initial Comments: The following deficiencies were observed at the time of the Compliance inspection conducted on 7/31/2023 and are subject to changes pending programmatic review. Please submit the Written Documentation of Corrections within 10 days of receipt of this Statement of Deficiencies. 4 of 4 Fingerprint clearance cards reviewed were valid via a DPS website search. The Empower Survey was completed online at the time of the inspection. Compliance Officer: Archana Navin
INSP-0028766 2023-06-20 Complaint Complete
Initial Comments: The following deficiencies were observed at the time of Complaint #00060217 investigation conducted on 06/20/23 and are subject to changes pending programmatic review. A telephone call was made to the Complainant on 6/20/23. Compliance Officer # 1: Brian Howell The Written Document of Corrections is due within 10 days A complete inspection of the facility was not conducted. The following classroom ratios were observed: Ones: 1:10 Twos: 2:10 Threes: 2:13 Fours: 3:16 School-agers: 2:25 Two staff members were interviewed during this investigation. The following documentation was reviewed: Classroom rosters Attendance records Upon completion of the complaint investigation, it was determined from observation, staff interview and documentation that 2 of 2 allegations lacked sufficient evidence to be substantiated. The following deficiency was observed.
INSP-0028107 2023-06-02 Complaint Complete
Initial Comments: The following deficiencies were observed at the time of Complaint #00059530 investigation conducted on 6/2/23 and completed on 6/20/23, and are subject to changes pending programmatic review. A telephone call was made to the Complainant on 6/2/23. Compliance Officer # 1: Brian Howell The Written Document of Corrections is due within 10 days A complete inspection of the facility was not conducted. The following classroom ratios were observed: Ones: 2:8 Twos: 1:15 Threes: 2:14 Fours: 2:20 School-agers: 2:32 One staff member was interviewed during this investigation. The following documentation was reviewed: Classroom rosters Police report Written statements by staff members Upon completion of the complaint investigation, it was determined from observation, staff interview and documentation that 1 of 1 allegation lacked sufficient evidence to be substantiated. The following deficiencies were observed.

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