Four Star Center License
✓ Licensed
Smile'z Child Care Llc
Shelby, NC
· Cleveland County
515 West Warren St.,
Shelby, NC 28150
Quick Facts
Capacity
45 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Does not participate
State Rating
4
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Licensed Four Star Center License
Active License
License Number
23000514
License Holder
Smile'z Child Care LLC
License Issued
Aug 6, 2026
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
SMILE'Z CHILD CARE LLC is a Four Star Center License in SHELBY NC, with a maximum capacity of 45 children. This child care center helps with children in the age range of 0 through 12. The provider does not participate in a subsidized child care program.
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-07-29 | Unannounced Inspection | Yes | |
| 2026-07-29 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. On July 2, 2026, one child two years of age, and enrolled on May 12, 25, was marked present on the classroom attendance record, but there was no documentation available for review on the child being signed in and/or out. On July 7, 2026, one child eighteen months of age and enrolled October 16, 2025, was marked present on the classroom attendance record, but there was no documentation available for review on the child being signed in and/or out. On July 7, 2026, on child four years of age and enrolled on October 19, 2022, was marked present on the classroom attendance record, but there was no documentation available for review on the child being signed in and/or out. | |||
| 2026-07-29 | Violation | 856 | 10A NCAC 09 .0604(p) |
| The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In the Outdoor Gross Motor Space, it was observed broken toys/equipment with sharp edges were accessible to children. The broken equipment was a red trike with a cracked seat and dump truck with that had a broken front with jagged edges. | |||
| 2026-07-29 | Violation | 1128 | 10A NCAC 09 .1003(l) |
| For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle. A transportation roster was not available for review for seven school-age children traveling on field trips in a second vehicle on June 6th, 11th, 18th, and 25th to City Park and on July 7th and 21st to the Erwin Center, July 9th and 16th to Big E, July 23rd Schile Museum, and v 28th to the Heisman Splash Pad. Documentation available for review of the daily transportation roster was kept in the child care center van that was approved for transportation. | |||
| 2026-07-29 | Violation | 1322 | .1005(b)(4) |
| A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. The off-site permission form for one child four years of age and enrolled on May 4, 2026, did not have documentation available for review of valid dates for permission to participate in off-premises activities. | |||
| 2026-03-20 | Unannounced Inspection | Yes | |
| 2026-03-20 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In Space #1, on February 27, 2026, on child five years of age and enrolled on February 28, 2023, was marked present on the attendance record, but was not documented on the arrival and departure records for that day. | |||
| 2026-03-20 | Violation | 892 | .0606(b) |
| The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. In Space #2, the safe sleep policy was not posted. | |||
| 2026-03-20 | Violation | 1065 | .1102(f) |
| Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. One staff employed on April 26, 2024, did not have on file and available for review of a current ITS/SIDS certification. The staff member was the lead teacher in Space #2, which is the infant classroom during today's visit. The staff was caring for one child three months of age. | |||
| 2026-03-20 | Violation | 1301 | GS 110-91(9) |
| Center did not maintain a record of daily attendance. In Space #5, on February 27, 2026, on child six years of age and enrolled on February 28, 2023, was marked absent, but the child’s arrival time was documented as arriving at 3:25pm and the departure time was documented at 4:28pm. | |||
| 2025-10-10 | Unannounced Inspection | No | 1025-038L |
| 2025-08-25 | Unannounced Inspection | Yes | |
| 2025-08-25 | Violation | 856 | 10A NCAC 09 .0604(p) |
| The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. On the playground, several black plastic landscaping fabric pieces were torn off and on the ground and were accessible to children. | |||
| 2025-08-06 | Unannounced Inspection | No | 0825-044A |
| 2025-06-04 | Unannounced Inspection | No | |
| 2025-04-24 | Announced Inspection | No | |
| 2024-04-03 | Unannounced Inspection | Yes | |
| 2024-04-03 | Violation | 1424 | .2506(d)(1-3) |
| School-aged children were not adequately supervised. On March 25, 2024, in Space #3, the group leader stepped out of the classroom and into the hallway for 14 seconds. During this time, one child ten years of age exposed himself to the three children in the classroom. | |||
| 2024-03-13 | Unannounced Inspection | Yes | |
| 2024-03-13 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In Space #2, on February 21, 2024, one child’s departure time was not documented. In Space #4, on March 4, 2024, one child’s arrival time was not documented. | |||
| 2024-03-13 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space #2, on February 21, 2024, the sleep position was not documented for one child at 1:40pm. | |||
| 2024-03-13 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member employed on October 18, 2023, had documentation on file for review of completing the First Aid training on February 8, 2024. The documentation for review for First Aid training was needed to be completed by January 18, 2024. | |||
| 2024-03-13 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member employed on October 18, 2023, had documentation on file for review of completing the CPR training on February 8, 2024. The documentation for review for CPR training needed to be completed by January 18, 2024. | |||
| 2023-10-13 | Unannounced Inspection | No | |
| 2023-10-05 | Unannounced Inspection | No | |
| 2023-09-13 | Unannounced Inspection | Yes | |
| 2023-09-13 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent annual fire inspection documentation on file for review was completed on August 22, 2023. The facility’s annual fire inspection was due by July 18, 2023. | |||
| 2023-09-13 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. In Space #4, a current activity plan was not posted in the preschool classroom. The activity plan posted and available for review was dated August 21st through August 25, 2023. In Space #3, the school-age classroom, no current activity plan was posted and available for review. | |||
| 2023-09-13 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member employed on September 6, 2023, did not have on file for review documentation of a current TB test. | |||
| 2023-09-13 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member employed on October 24, 2022, did not have documentation on file for review of a current First Aid training. The documentation for review for First Aid training expired in July 2023. | |||
| 2023-09-13 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member employed on October 24, 2022, did not have documentation on file for review of a current CPR training. The documentation for review for CPR training expired in July 2023. | |||
| 2023-09-13 | Violation | 1320 | GS 110-91(1);.0302(d)(2); .0304(g) |
| Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child enrolled on March 1, 2023, had an immunization record on file for review dated May 24, 2023. The immunization record needed to be on file for review by April 1, 2023. | |||
| 2023-09-13 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. One child enrolled on March 1, 2023, had a health assessment on file for review that was dated May 24, 2023. The health assessment needed to be on file for review by April 1, 2023. | |||
| 2023-05-18 | Unannounced Inspection | No | |
| 2023-05-16 | Unannounced Inspection | No | |
| 2023-04-17 | Unannounced Inspection | No | |
| 2023-03-29 | Announced Inspection | No | |
| 2023-03-15 | Unannounced Inspection | Yes | |
| 2023-03-15 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. The new administrator employed on February 7, 2023, did not have any orientation hours documented for adequate supervision of children in accordance with 10A NCAC 09 .1801. | |||
| 2023-02-21 | Announced Inspection | No | |
| 2023-02-07 | Unannounced Inspection | Yes | |
| 2023-02-07 | Violation | 614 | 15A NCAC 18A .2821(e) |
| Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #3, four cots were placed approximately twelve inches apart. | |||
| 2023-02-07 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One bottle of liquid white-out with multiple warnings on the label was sitting on a shelf in the hallway accessible to children. | |||
| 2023-01-24 | Unannounced Inspection | Yes | |
| 2023-01-24 | Violation | 107 | GS 110-91; GS 110-106 |
| The center did not comply with the permit restrictions. One child two years and four months of age was being cared for in space #3 that did not have a direct exit. In space #1, access to an exit in the classroom for infants was blocked by a baby gate. | |||
| 2023-01-24 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On December 27, 2022, one child, four years of age, was not signed out with the time of departure. | |||
| 2023-01-24 | Violation | 523 | .0508(g)(3) |
| The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. In space #3, the activity plan for this week did not have a gross motor activity listed for three of the five days. | |||
| 2023-01-24 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #1, on January 6, 2023, the sleep position was not documented at 10:30am, 10:45am, 11am and 11:15am for one infant, eight months old. On January 19, 2023, the sleep position was not documented at 10:55am for one infant, eight months old. | |||
| 2023-01-24 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff employed on October 24, 2022, one staff employed on November 1, 2022, and one staff employed on December 19, 2022, only received five hours of new staff orientation training within the first two weeks of employment rather than the six hours required. | |||
| 2023-01-24 | Violation | 1313 | .0802(c)(1) |
| Emergency information did not include name, address, and telephone number of parent or other emergency contact person. One child enrolled on October 24, 2022, did not have the telephone number listed for the child’s health care professional. | |||
| 2022-12-21 | Unannounced Inspection | No | |
| 2022-12-16 | Unannounced Inspection | Yes | |
| 2022-12-16 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On November 11, 2022, two school age children were not signed in with the time of arrival. | |||
| 2022-12-16 | Violation | 316 | 10A NCAC 09 .0713(a)(5) |
| Children under one year of age were not kept separate from children two years and older. Two infants, one child one year of age and one child two years of age were observed in space #2 with two staff. It was reported that the children are combined daily in space #2 until after breakfast. Breakfast was served at about 8:45am today. It was also reported that the children are combined again daily after naptime/snack between 2:45pm and 3pm so staff can clean their classroom. | |||
| 2022-12-16 | Violation | 1006 | .0714(a) |
| One or more persons who met the qualifications for administrator were not on site for number of hours per week required by capacity of center. The administrator employed from October 10, 2022, through December 6, 2022, did not work at least twenty-five hours per week as required per the information received from the owner. | |||
| 2022-12-16 | Violation | 1110 | .1002(b) |
| Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The owner transported children from December 12, 2022, through December 15, 2022, without having proof of liability insurance, proof of registration, and the fire extinguisher was not secured on the vehicle. | |||
| 2022-12-16 | Violation | 1301 | GS 110-91(9) |
| Center did not maintain a record of daily attendance. Daily attendance was not completed for one child, four years of age on December 9, 2022, through December 15, 2022. | |||
| 2022-11-08 | Unannounced Inspection | Yes | |
| 2022-11-08 | Violation | 410 | GS 110-91(2);.0508(c) |
| Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. In space #1, the infants were not taken outside when weather conditions permitted per the information received from the owner. | |||
| 2022-11-08 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. In space #2, a current activity plan was not posted. The activity plan was dated October 10, 2022, through October 15, 2022. In space #1, the activity plan was not dated. | |||
| 2022-11-08 | Violation | 815 | 10A NCAC 09 .0604(f) |
| Electrical cords were accessible to infants and toddlers. In space #1, an electrical cord attached to a CD player in the classroom for infants, was next to the diaper changing station, hanging down and accessible to an infant. | |||
| 2022-11-08 | Violation | 861 | .0604(q) |
| Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In space #2, three foam paint brushes were in a plastic storage container less than five feet at a vertical distance in the art center and accessible to children two years of age. | |||
| 2022-11-08 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #1, safe sleep checks for two infants were not completed every fifteen minutes as required. One infant, six months of age was checked on October 24, 2022, at 11:04am and then again at 11:20am, on October 25, 2022, at 11:25am and then again at 11:42am, on October 26, 2022, at 11:45am and again at 12:03pm. On November 2, 2022, at 10:55am and again at 11:30am. One infant, four months of age was checked on October 24, 2022, at 11:33am and again at 11:50am and on October 27, 2022, at 10:50am and again at 11:15am. | |||
| 2022-11-08 | Violation | 899 | GS 110-91 |
| The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. On the playground for infants and toddlers there was an active fire any mound. At the entrance gate to the playground for preschool and school age children there was an active fire ant mound. This is a violation of 15A NCAC 18A 2831(b). | |||
| 2022-11-08 | Violation | 1329 | .0801(a)(1-7) |
| Application for enrollment did not include all required information. The application forms for three childrens files reviewed today, did not have all required information documented on the childrens application forms for health care needs. | |||
| 2022-10-10 | Announced Inspection | No | |
| 2022-09-01 | Announced Inspection | No | |
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