Robin's Nest
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Reviews
Worst daycares in phoenix by far, if you even think of enrolling your children in this place expect to have your children removed by cps. The staff is under qualified and extremely unprofessional, I had my children attending there, and every single day my children would complain about being bit by bugs while taking a naps, they would always come home whit bruises and bite marks from other children there and the staff would develop an attitude if I asked for incident reports for my record. You’re better off having the the homeless people that hang out next to this day care watching your children than the people in it. Initially everything sounded great but once you get pass the honeymoon state, the truth will be bound to show. Don't make the same mistake I did by attempting to resolve and give this so called daycare the benefit of the doubt. I was initially warned by one of the workers there that their kid was also being bitten and bruised, but I stupidly did not listen and found out for myself how horrible this daycare is, and worst of all, my children paid the price and where the affected victims, I normally don't have the time to waste on blogs, but if I can prevent what happened to my family from happening to anyone else it will all be worth it in the end.
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About the Provider
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection # | Inspection Date | Inspection Type | Status |
|---|---|---|---|
| INSP-0166358 | 2026-01-14 | Compliance (Annual) | Complete |
| Initial Comments: There were no deficiencies observed at the time of the Compliance Inspection conducted on 1/14/2026. A copy of the Notice of Inspection Rights was provided at the time of the inspection. The Emergency Disaster Contact form was completed at the time of the inspection. 3 of 3 fingerprint clearance cards were verified to be valid through the DPS website during the time of the inspection. The following items were discussed, but not limited to: *Sufficient quantity of toys *Diaper changing surfaces *Emergency, Information, and Immunization Records *Resilient surfacing | |||
| INSP-0130047 | 2025-04-24 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct a Complaint Investigation #00127265 and #00127266. There were no deficiencies observed at the time of the Complaint Inspection conducted on 4/24/2025. A full inspection was not conducted at this time. The Compliance Officer provided the facility with a paper copy of the Notice of Inspection Rights at the start of the inspection. Ratios: Infant Room: 1:3 1-year-old children: 1:5 2-year-old children: 1:5 3-4 year-old children: 1:6 There were 2 staff members interviewed during this investigation. Documentation observed included the Employee Handbook, Employee Disciplinary Report, and a staff member's file. Upon completion of the complaint investigation, it was determined from observation, interview, and documentation that the allegation(s) were unable to be substantiated due to lack of sufficient evidence. During the exit interview, the following items were discussed, but not limited to: *Discussed having a staff training on Discipline and Guidance, as well as Teaching and Modeling. | |||
| INSP-0052482 | 2025-01-28 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 1/28/2025 and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The Compliance Officer provided the facility with a paper copy of the Notice of Inspection Rights at the start of the inspection. The DES Contact Group size was in compliance at the time of the inspection. The fingerprint clearance cards for 4 of 4 staff members were verified to be valid through the DPS website at the time of the inspection. During the exit interview, the following items were discussed but not limited to: *Discussed what the Illness Log is used for and to keep it for 12 months. Compliance Officer #1 is Sherri Pavlisick. Compliance Officer #2 is Heather Bauer. | |||
| INSP-0048767 | 2024-10-01 | Complaint | Complete |
| Initial Comments: No deficiencies were observed during the Complaint investigation (#00090837 and #0090872 ) on October 1, 2024. A full inspection was not conducted at this time. The ratios observed were: Infants: 2:3 1-year-old children: 1:4 2-year-old children: 2:10 3-5-year-old children: 2:11 There were 3 staff interviewed during this investigation. There was 1 child interviewed during the investigation. There were 2 staff files reviewed during this investigation. The fingerprint clearance cards for 2 of 2 staff members were verified to be valid through the DPS website at the time of the inspection. There was an attempt to contact a DCS field operator on 10/1/2024 by phone and email. There was an attempt to speak with the child's guardian on 10/1/2024 by phone. Compliance Officer #1 attempted to contact the complainant (00090837) via telephone on 9/30/2024 and 10/1/2024 and email, however, was unable to speak to the complainant. An attempt was made to contact the complainant (0009872) on 10/1/2024 and by email on 10/1/2024, however, was unable to speak to the complainant. Documentation observed included staff attendance records, 3 children's Emergency Record Cards, sign-in/sign-out records, and all legal documentation attached to the three files. Upon completion of the complaint investigation #(00090837) and (00090872), it was determined from observation, interviews, and documentation, that the allegations lacked sufficient evidence to be substantiated. During the exit interview, the following items were discussed but are not limited to: *The door knob cover being used on doors in the center does not meet the needs of safety latches. Compliance Officer #1 is Sherri Pavlisick. Compliance Officer #2 is Heather Bauer. | |||
| INSP-0037550 | 2024-02-09 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 2/9/2024 and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The Emergency Disaster Contact form was completed at the time of the inspection. The Empower Self-Evaluation was completed at the time of the inspection. The fingerprint clearance cards for 3 of 3 staff members were verified to be valid through the DPS website at the time of the inspection. During the exit interview, the following items were discussed but are not limited to: *Immediate access to water in the one-year-old classroom. * A wooden shelf in the Pres-School room is loosing the varnish. * Roster need to be accurate. * Center wipes must be labeled with the name of the center. * Rust is beginning to peek through the paint on the metal rod iron fencing located around both Toddler playgrounds. *Proper use of soiled clothing containers. Compliance Officer is Sherri Pavlisick. | |||
| 2022-02-01 | Article 2 | R9-5-203.E. | |
| Initial Comments: After a review of 3 staff files, it was determined the following was lacking: Staff #2 (start date 1/31/2005) had a central registry direct service position affidavit, but no submission results, as required. | |||
| 2022-02-01 | article 3 | R9-5-309.C.1.2. | |
| Initial Comments: The most current fire inspection report/permit had an expiration date of 7/10/2021. | |||
| 2022-02-01 | article 5 | R9-5-503.A.1.a.b. | |
| Initial Comments: In the 2 yr. olds room, there were two plastic pails with an art brush observed on the diapering counter behind the diaper hand washing sink. | |||
| 2022-02-01 | article 5 | R9-5-503.A.2.a-c. | |
| Initial Comments: In the infant room, the temperature of the water from the diaper hand washing sink was measured to be 63F, after running for several minutes. | |||
| 2022-02-01 | article 5 | R9-5-503.A.3.4. | |
| Initial Comments: In the 2 yr. olds room, the soiled clothing container was lacking a liner and lid and the soiled diaper container was lacking a lid. | |||
| 2022-02-01 | article 5 | R9-5-503.B.1.2. | |
| Initial Comments: In the 2 yr. olds room, there was a large container of Goldfish crackers and a metal serving bowl which contained orange slices observed on the ledge next to the diapering area. | |||
| 2022-02-01 | Article 5 | R9-5-512.D. | |
| Initial Comments: In the bathroom used by the 3 yr. - 4 yr. olds, the wooden side of the vanity was detaching and had water damage along the top edge and the baseboard molding was detaching from the wall next to the toilet. | |||
| 2022-02-01 | Article 6 | R9-5-603.C.2. | |
| Initial Comments: The outside painted brick wall of the infant room (faces the infant playground) had peeling paint accessible to the children entering and exiting the playground from Building one. On the large playground, near the blue shade cloth covering the picnic table, there were two large pieces of lattice which were detaching from the chain link fence and another area had the lattice missing and resulted in the rusted chain link fencing being accessible to the children. Along this same south facing chain link fence , there were several additional pieces of the lattice detaching. On the far west end of the playground, there were several sections near the block wall that had weed cloth protruding up causing a potential tripping hazard. | |||
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