Five Star Center License
✓ Licensed
Primrose School At West Lake
Apex, NC
· Wake County
4501 WEST LAKE RD,
Apex, NC 27539
Quick Facts
Capacity
186 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Does not participate
State Rating
5
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Contact Information
📞 (919) 662-1322
Licensed Five Star Center License
Active License
License Number
92003528
License Holder
AXON CHILDCARE SERVICES COMPANY
License Issued
Aug 2, 2024
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
You have great hopes for your child and so do we! That is why Primrose Schools distinguishes itself by creating a safe and nurturing environment where children are happy and continually preparing for a bright tomorrow. We call our unique accredited curriculum Balanced Learning, blending the two leading philosophies of teaching children. One of those philosophies endorses a child-initiated approach, in which children are free to explore their individual interest with teacher support. The other places a greater emphasis on teacher direction, where an established curriculum leads children along a consistent learning path. Through Balanced Learning, we combine the best of both philosophies. We let the particular interests of each child serve as the springboard to healthy social, emotional, physical and academic development, while teachers guide them to self assurance and prepare them for lifelong academic and social success.
Additional Information:
Five Star Center License
Hours of Operation
- Days of Operation Monday–Friday
- Open HoursM-F 7:00AM - 6:00PM
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-01-14 | Unannounced Inspection | Yes | |
| 2026-01-14 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A child's bottle in space #2 was not dated with the current date. | |||
| 2026-01-14 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A container of Destine cream expired 10/2025 and was not returned to the parent. | |||
| 2026-01-14 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). An employee [Amber Williams] did not have a current letter on file. | |||
| 2025-08-20 | Unannounced Inspection | No | |
| 2025-02-05 | Unannounced Inspection | No | |
| 2024-08-06 | Unannounced Inspection | No | |
| 2024-06-27 | Unannounced Inspection | No | 0324-198A |
| 2024-05-15 | Unannounced Inspection | No | 0324-198A |
| 2024-04-15 | Announced Inspection | No | |
| 2024-04-10 | Unannounced Inspection | Yes | 0324-198A |
| 2024-04-10 | Violation | 1328 | G.S. 110-91(9) |
| Children's records were not made available for review. The file of one child was not located during a visit to the center. | |||
| 2024-03-18 | Unannounced Inspection | Yes | 0324-198A |
| 2024-03-18 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member sprayed water on the face of a child. | |||
| 2024-03-18 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. A staff member failed to provide appropriate discipline when the staff member hit a five-year-old child on the head with a book, pinched a child and squeezed a child's shoulders. | |||
| 2024-03-18 | Violation | 907 | .1803(a)(4-6) |
| Discipline was related to food, rest or toileting. A staff member spoke harshly to children and shamed a two-year-old child for a toileting accident. | |||
| 2024-03-06 | Unannounced Inspection | No | |
| 2024-01-02 | Unannounced Inspection | No | 1023-094A |
| 2023-11-29 | Unannounced Inspection | No | 1023-094A |
| 2023-10-11 | Unannounced Inspection | Yes | 1023-094A |
| 2023-10-11 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member pulled the ear of a three-year-old child. Another staff member squeezed the arm of a three-year-old and pushed a child's head onto the mat at naptime. | |||
| 2023-10-10 | Unannounced Inspection | No | |
| 2023-03-07 | Unannounced Inspection | No | |
| 2022-11-07 | Unannounced Inspection | No | |
| 2022-03-09 | Unannounced Inspection | No | |
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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