Four Star Center License
✓ Licensed
Ms. Carolyn's Child Care Center
Fayetteville, NC
· Cumberland County
2590 Cumberland Creek Drive,
Fayetteville, NC 28306
Quick Facts
Capacity
195 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Does not participate
State Rating
4
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Contact Information
📞 (910) 425-6266
Licensed Four Star Center License
Active License
License Number
26002595
License Holder
Cumberland Creek Operations LLC
License Issued
Sep 30, 2024
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
Ms. Carolyn's Child Care Center is a Four Star Center License in FAYETTEVILLE NC, with a maximum capacity of 195 children. This child care center helps with children in the age range of 0 through 12. The provider does not participate in a subsidized child care program.
Hours of Operation
- HoursNot listed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-09-14 | Unannounced Inspection | No | |
| 2026-09-03 | Unannounced Inspection | Yes | 0826-241L |
| 2026-09-03 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. It was confirmed during interviews that a child, six (6) years old, was left alone and unsupervised in a classroom on August 19, 2026, for one hour. The child was asleep on the carpeted floor in Space #10 when two staff members assigned to this space exited the classroom with the other children, turned off the lights, locked the door, and transitioned the children to Space #3 located in the second building. This was corrected, during my visit, all children were adequately supervised. | |||
| 2026-03-24 | Unannounced Inspection | No | 0226-070A |
| 2026-03-06 | Unannounced Inspection | Yes | |
| 2026-03-06 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1, there was one aerosol can of Lysol stored in an unlocked cabinet. This was corrected when the staff remember removed the aerosol can out of the classroom, and placed in a locked storage. | |||
| 2026-03-06 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place drill was recorded for October 09, 2025. This was corrected when the administrator updated the record, to show that a lock down drill was completed on January 6, 2026. | |||
| 2026-02-18 | Unannounced Inspection | No | 0226-070A |
| 2025-11-10 | Unannounced Inspection | No | 1025-322L |
| 2025-10-29 | Unannounced Inspection | Yes | 1025-322L |
| 2025-10-29 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. During interviews, it was confirmed that one two-year-old child left out of the playground area, and then walked through a classroom into the hallway. The staff member responsible for the child did not notify anyone, and the staff member did not attempt to get to the child. The child was unsupervised, until the administrator walked to the classroom and the child was trying to come out. | |||
| 2025-10-08 | Unannounced Inspection | Yes | |
| 2025-10-08 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. In Space #5, there was a child-sized cabinet that was not in good repair. There was a broken piece in the corner. This was corrected when the administrator replaced the cabinet with a different one in good repair. | |||
| 2025-10-08 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There was one electrical outlet that did not contain a safety plug. This was corrected when the teacher covered the electrical outlet with a safety plug. | |||
| 2025-10-08 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place or lockdown drills was not completed for the month of September 2025. | |||
| 2025-09-12 | Unannounced Inspection | No | 0925-098A |
| 2025-08-26 | Unannounced Inspection | No | 0625-016A |
| 2025-08-13 | Unannounced Inspection | No | 0725-410L |
| 2025-08-08 | Unannounced Inspection | Yes | 0725-410L |
| 2025-08-08 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. It was confirmed through interviews, there was one caregiver that was sleeping during caregiving responsibilities. There was a group of six (6) one year old children present with one caregiver. This was corrected when the administrator terminated the employment of the caregiver. In addition, the administrator reviewed the supervision policy with each staff member on August 8, 2025, prior to resuming caregiving responsibilities. | |||
| 2025-08-08 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator did not complete the requirements for the ABCMS provider portal. The operator was unable to provide a staff roster. | |||
| 2025-07-28 | Unannounced Inspection | No | |
| 2025-07-16 | Unannounced Inspection | No | 0625-016A |
| 2025-07-15 | Announced Inspection | No | |
| 2025-06-27 | Unannounced Inspection | Yes | 0625-198L |
| 2025-06-27 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. During interviews conducted during a complaint investigation, it was confirmed that teachers did not follow the infant feeding plan posted for a child in care. A 10-month-old infant was given whole milk instead of formula. During today's visit, infant feeding plans were followed. Containers of formula were labeled with the names of enrolled infants. Prepared and labeled bottles were observed in the refrigerator in the food prep area shared by Spaces #1 and #2. | |||
| 2025-06-27 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space #7, an unidentified inhaler was stored in a bag on a hook on the wall. There were no medical action plans or medication authorizations on file for the children enrolled in the space. When this was brought to the administrator's attention, she removed the medication from the classroom. | |||
| 2025-06-27 | Violation | 1860 | .0806(e) |
| Staff did not provide assistance to each child to ensure good hygiene. During interviews conducted during a complaint investigation, it was confirmed that a staff member did not assist a child with wiping after using the bathroom, resulting in the child going home wearing soiled underwear. During today's visit, I observed teachers assisting children in the bathroom, including assistance with wiping. | |||
| 2025-06-16 | Unannounced Inspection | Yes | |
| 2025-06-16 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member (M.O.) did not have a valid medical report on file. The medical report was missing the date the health assessment was completed. | |||
| 2025-06-16 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member (S.A.) did not have documentation on file to verify completing First Aid training within 90 days of employment. | |||
| 2025-06-16 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member (S.A.) did not have documentation on file to verify completing CPR training within 90 days of employment. | |||
| 2025-06-16 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three staff members did not have signed acknowledgements on file, stating that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was reviewed with them prior to providing care to children. | |||
| 2025-06-16 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. One staff member (S.A.) did not have documentation on file to verify completing all required health and safety training topics within one year of employment. | |||
| 2025-06-05 | Unannounced Inspection | No | 0625-016A |
| 2025-05-27 | Unannounced Inspection | Yes | 0525-126L |
| 2025-05-27 | Violation | 856 | 10A NCAC 09 .0604(p) |
| The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. During the complaint investigation interview process, it was confirmed that the outdoor premises was not checked prior to use by children. An infant put pieces of wood mulch and a used popsicle wrapper in his mouth. During today's visit, the outdoor learning environment was monitored and observed with no trash or debris. | |||
| 2025-05-05 | Unannounced Inspection | No | |
| 2025-04-14 | Unannounced Inspection | No | 0325-270L |
| 2025-04-04 | Unannounced Inspection | No | 0824-020A |
| 2025-04-02 | Unannounced Inspection | Yes | 0325-270L |
| 2025-04-02 | Violation | 201 | GS 110-91(6); .1401(f) |
| A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child. Space #3 was occupied by 22 children. The space capacity is 18 children. This was corrected when school aged children left the facility to go to school, and when other children were moved to Spaces #1 and #8. | |||
| 2025-04-02 | Violation | 301 | GS 110-91(7);.0713(a-d) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Upon my arrival at 6:45AM, twenty-two children were all grouped together in Space #3. The children's ages ranged from 0 - 10 years old. At 6:55AM, eight school aged children left the facility and boarded a mini bus to be taken to school. Between 7:00AM - 7:05AM, as teachers arrived to start their shift, children were moved from Space #3 to Spaces #1 and #8. | |||
| 2025-04-02 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report, that was completed for an incident that occurred on March 17, 2025, was not signed by the parent due to it not being completed prior to the time of pick up. | |||
| 2025-04-02 | Violation | 1844 | .0713(a)(2) |
| The staff/child ratio for the youngest child was not maintained when children of all ages were cared for together in groups for the first and last operating hour of the day. All children were cared for together in one group between 5:00AM and 7:05AM. This exceeds the first operating hour of the day. Additionally, the staff/child ratio for the youngest child was not maintained. | |||
| 2025-03-24 | Unannounced Inspection | Yes | |
| 2025-03-24 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member (D.H.) did not have documentation on file of completing 6 hours of orientation within the first two weeks of employment (DOE: 2/14/2025). | |||
| 2025-03-24 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member (D.H.) did not have a signed acknowledgment on file, stating that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was reviewed with her prior to caring for children. The policy was reviewed with the staff member, an acknowledgement was signed, and placed in the staff member's file during today's visit. | |||
| 2025-03-13 | Unannounced Inspection | No | 0824-020A |
| 2025-03-10 | Unannounced Inspection | Yes | |
| 2025-03-10 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. In Spaces #3 and #8, current activity plans were not posted for reference. When brought to the teachers' attention, they completed their activity plans and posted them in their classrooms. | |||
| 2025-03-10 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space #1, two prepared bottles of formula were labeled with the incorrect date. When this was brought to the teacher's attention, she explained that the parents bring the bottles in pre-labeled, and the date was not checked prior to accepting the bottles. The teacher corrected the date on the bottles during the visit. In Space #8, in the refrigerator, four sippy cups were not labeled correctly. When this was brought to the administrator's attention, she removed the sippy cups from the classroom and sent them to the kitchen to get cleaned and sanitized. | |||
| 2025-03-10 | Violation | 608 | 15A NCAC 18A .2803(c) |
| Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In Space #5, the children did not wash their hands upon returning to the classroom from outdoor play. The children came into the classroom, took off and put away their coats, and sat on the carpet for a story activity. After the story activity, the group washed their hands before eating lunch. | |||
| 2025-03-10 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A storage closet, containing various bleaches and multi-purpose cleaners, was observed unlocked in the main hallway. When this was brought to the administrator's attention, she immediately locked the storage closet. A storage closet, containing various cleaning products, was observed unlocked in Space #10A. When this was brought to the teacher's attention, the storage closet was immediately locked. | |||
| 2025-03-10 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member (K.C.) did not have a medical report on file. | |||
| 2025-03-10 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member (K.C.) did not have a valid TB test or screening on file. | |||
| 2025-03-10 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff member (L.H.) had an expired qualification letter on file. | |||
| 2025-03-10 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member (L.H.) did not renew her First Aid certification prior to the expiration date. One staff member (J.B.) did not obtain First Aid certification with 90 days of employment. | |||
| 2025-03-10 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member (L.H.) did not renew her CPR certification prior to the expiration date. One staff member (J.B) did not obtain CPR certification within 90 days of employment. | |||
| 2025-03-10 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Three staff members (L.T., C.Y., and N.E.) did not complete the required amount of on-going training hours, based on their education and experience. | |||
| 2025-03-10 | Violation | 1303 | 10A NCAC 09 .0801(a) |
| Application was not signed by the parent. During the review of children's records, I observed that one child's application was not signed by their parent/guardian. | |||
| 2025-02-13 | Unannounced Inspection | No | 0125-183L |
| 2025-01-30 | Unannounced Inspection | Yes | 0125-183L |
| 2025-01-30 | Violation | 1756 | 10A NCAC 09 .2818 |
| Enhanced staff/child ratios and group sizes were not met. In Outdoor Space #4, one teacher was observed alone with thirteen children. The youngest child in the group was three years old. When the teacher brought this to the administrator's attention, the administrator removed the three-year-old from the group and took him to another classroom. | |||
| 2025-01-30 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members (C.Y. and J.B.) did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. | |||
| 2024-12-05 | Unannounced Inspection | No | 0824-020A |
| 2024-09-18 | Unannounced Inspection | No | 0824-020A |
| 2024-09-10 | Unannounced Inspection | No | |
| 2024-09-06 | Unannounced Inspection | Yes | |
| 2024-09-06 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. The activity plan posted in Space #7 was dated August 12-16, 2024. When prompted, the administrator located the activity plan created for this group of children dated September 2-6, 2024, and posted it in Space #7 for reference. | |||
| 2024-09-06 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A teacher, identified on the staff and training worksheet, employed on August 15, 2024, did not have a medical report on file prior to employment. The medical report on file was dated August 22, 2024. Additionally, there was another teacher, identified on the staff and training worksheet, employed on August 26, 2024, that had a medical report on file that was older than 12 months (9/7/22). | |||
| 2024-09-06 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A Teacher, identified on the staff and training worksheet, employed on August 26, 2024, had a TB test result on file showing she was free of active TB that was older than 12 months (3/20/02). | |||
| 2024-09-06 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with a teacher, identified on the staff and training worksheet, prior to providing care with children on August 26, 2024. | |||
| 2024-08-13 | Announced Inspection | No | |
| 2024-08-06 | Unannounced Inspection | Yes | 0824-020A |
| 2024-08-06 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Though multiple staff members reported concerns to the administrator regarding a staff member's care and treatment of children, the administrator failed to adequately address the allegations, failing to ensure a safe environment for children and placing the children at risk of injury and/or harm. | |||
| 2024-08-06 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was provided to a parent regarding marks on a child's feet; however, the facility failed to maintain a copy on file. | |||
| 2024-08-06 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. An incident report was completed but not added to the incident log. | |||
| 2024-08-06 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Based on information obtained, a staff member failed to treat one-year-old children in a nurturing and appropriate manner when the staff member would yell and speak harshly to the children. | |||
| 2024-08-06 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. On July 31, 2024, a staff member roughly handled a one-year-old child by grabbing the child by the arm and pulling the child towards them in a brusque manner. It was also determined that the same staff member had handled other children roughly on various occasions. | |||
| 2024-07-26 | Announced Inspection | No | |
| 2024-06-27 | Unannounced Inspection | Yes | |
| 2024-06-27 | Violation | 444 | .1005(b)(5) |
| A schedule of off premise activities were not posted in each participating classroom to be viewed by parents and/or copy of the schedule was not given to parents. On June 27, 2024, a schedule of an off premise activity was not posted in each participating classroom to be viewed by parents. | |||
| 2024-06-27 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space #7, four packs of baby wipes stored inside a plastic outer shell were accessible to children, two-years-old. When prompted, the teacher removed the packs of baby wipes from the container stored on the floor inside the bathroom and placed them in a cabinet, at least five feet from the finished floor. | |||
| 2024-06-27 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Prior to the expiration date of the qualification letter (June 27, 2024), a group leader/driver, identified on the staff and training worksheet, did not complete and submit required forms to complete a criminal background check. | |||
| 2024-06-27 | Violation | 1124 | 10A NCAC 09 .1003(d) |
| Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Identifying information (photograph) of each child being transported was not in the vehicles used during transport on June 27, 2024. | |||
| 2024-05-16 | Unannounced Inspection | No | 0524-152L |
| 2024-04-16 | Unannounced Inspection | Yes | |
| 2024-04-16 | Violation | 717 | .0605(l)(1-2) |
| Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. Surfacing extended 2 feet 7 inches beyond the external limits of the yellow stationary climber in the outdoor environment used by school-age children. | |||
| 2024-04-16 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. The lid on the sandbox and the two connected climbing squares in the outdoor environment behind Spaces #3 and #4 were cracked/busted. In the outdoor learning environment behind Space #5, the platform on the Little Tikes Step 2 climber was cracked/busted. | |||
| 2024-04-16 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. The mulch in the outdoor learning environment behind Space #5 measured four to five inches in depth. The mulch in the two outdoor learning environments, used by school-age children measured one to fives inches in depth. | |||
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