Five Star Center License
✓ Licensed
South Square KinderCare
Durham, NC
· Durham County
3703 UNIVERSITY DRIVE,
Durham, NC 27707
Quick Facts
Capacity
99 children
Age Range
0 through 12
Type of Care
Infant Programs, Toddler Programs, Discovery Preschool Programs, Preschool Programs, Prekindergarten Programs, Before and After School Programs, Summer Programs
Subsidized Program
Participates
State Rating
5
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Contact Information
📞 (919) 489-7269
Licensed Five Star Center License
Active License
License Number
3255136
License Holder
KINDERCARE EDUCATION LLC
License Issued
Jun 6, 2025
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
Our experts designed our classrooms - and every activity and lesson - to help prepare your child for success in school and beyond. With designated learning centers such as dramatic play and blocks in every classroom, children have the opportunity for rich social play and child-initiated discovery.
You’ll also find that our classrooms feature a print-rich environment full of carefully selected materials, written charts and labels, and children’s literature. By helping your child connect spoken words and print, we’re helping develop early literacy and writing skills.
Whether your child has first words or first grade on the horizon, we’re excited to show you how everything in our center is designed for learning!
Emily Hord, Center Director
Additional Information:
Two Star Center License
Hours of Operation
- Days of Operation Monday–Friday
- Open Hours6:30 AM to 6:30 PM, M-F
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-09-03 | Unannounced Inspection | Yes | 0826-225L |
| 2026-09-03 | Violation | 1756 | 10A NCAC 09 .2818 |
| Enhanced staff/child ratios and group sizes were not met. There were 1 one year old child and 6 two to four year old children with one staff in space #2, which exceeded their ratio and group sized. | |||
| 2026-07-27 | Unannounced Inspection | No | 0726-156L |
| 2026-05-22 | Unannounced Inspection | No | |
| 2026-02-24 | Unannounced Inspection | Yes | |
| 2026-02-24 | Violation | 536 | 15A NCAC 18A .2804(d) |
| Formula and other beverages which require refrigeration were not identified for each child or properly refrigerated. A child in space #4 did not have a name or a current date on their bottle. | |||
| 2026-02-24 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. A child in space #2 did not have the required information stated on the typical form to administer the Destin correctly. | |||
| 2026-02-24 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member did not complete First Aid within the first 90 of employment. | |||
| 2026-02-24 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member did not complete CPR within the first 90 days of employment. | |||
| 2025-06-04 | Unannounced Inspection | Yes | |
| 2025-06-04 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A current fire inspection was not available for review during today's visit. The last fire inspection was conducted on March 15, 2024. | |||
| 2025-06-04 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. There were four staff members that did not complete the required on-going training hours that is required annually. | |||
| 2025-01-29 | Unannounced Inspection | Yes | |
| 2025-01-29 | Violation | 542 | 10 NCAC 09 .0902(a) |
| The written feeding plan was not modified as the child's needs changed. There were nine feeding schedules in space #4 that needed to be modified as the child's needs changed. | |||
| 2025-01-29 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. There were five topical medications in space #2 and two in space #3 that was not labeled with the child's name. | |||
| 2025-01-29 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. There were plastic trash bags on the changing table in space #3 and space #4 which enrolls children under three years of age. | |||
| 2024-08-28 | Unannounced Inspection | No | 0324-150A |
| 2024-06-05 | Unannounced Inspection | Yes | |
| 2024-06-05 | Violation | 843 | 10A NCAC 09 .0803(1)(d) |
| A drug or medicine was administered after its expiration date. Three children in space #4 had expired diaper cream and or sunscreen. | |||
| 2024-06-05 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. A child in space #4 had Solimo sunscreen that was not labeled with a name. | |||
| 2024-06-05 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. A baby in space #4 that was younger than 12 was not documented that he was sleeping nor checked on every 15 minutes. | |||
| 2024-06-05 | Violation | 895 | .0606(a)(1)(A-B) |
| Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. A child in space #4 was placed on his side in his crib instead of his back when napping. | |||
| 2024-06-05 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Five staff members did not complete the required number of hours according to their education and experience during the allotted timeframe. | |||
| 2024-06-05 | Violation | 1065 | .1102(f) |
| Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A staff member did not complete the SIDs training within 90 days of working in the infant room. The staff member reached her 90 days on April 2024. | |||
| 2024-06-05 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Nine employees did not have an annual staff evaluation and a staff development plan available for review during today's visit. | |||
| 2024-06-05 | Violation | 1739 | .2318(1-8) |
| All records required were not available for review by a representative of the Division. A staff member did not have a file/records on site that was available for review during today's visit. | |||
| 2024-06-05 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Fourteen staff members did not have a Shaken Baby Syndrome and Abusive Head Trauma policy signed and available for review during today's visit. | |||
| 2024-06-05 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Five staff members did not have certificates for Recognizing and Responding to Suspicions of Child Maltreatment available for review during today's visit. | |||
| 2024-06-05 | Violation | 1900 | .1103(d) |
| Staff working less than 40 hours per week did not complete the prorated training requirement. A staff member working less than 40 hours per week did not have the prorated training hours available for review during today's visit. | |||
| 2024-05-30 | Unannounced Inspection | No | 0324-150A |
| 2024-04-15 | Unannounced Inspection | No | 0324-150A |
| 2024-03-13 | Unannounced Inspection | Yes | 0324-150A |
| 2024-03-13 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On March 11, 2024, a staff member hit a three-year-old child with the back of her hand which resulted in the child sustaining an injury to their mouth. | |||
| 2024-03-13 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. On May 14, 2024 , the Division substantiated child maltreatment occurred. | |||
| 2024-01-04 | Unannounced Inspection | Yes | |
| 2024-01-04 | Violation | 843 | 10A NCAC 09 .0803(1)(d) |
| A drug or medicine was administered after its expiration date. In space #2 a child's diaper cream had expired on 11/30/23. | |||
| 2024-01-04 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. In space #2 several children did not have a name on their diaper ointment (Aquaphor, destine, and butt paste). | |||
| 2024-01-04 | Violation | 848 | 10A NCAC 09 .0803(5) |
| Questionable medication instructions from parents were followed without signed written dosage instructions received from physician or authorized health professional. In space #2, space #3, and space #4 diaper cream forms did not have the proper instruction on when to apply the cream on the child(ren) during today's visit. | |||
| 2024-01-04 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member did not have a current health questionnaire on file to review during today's visit. P. Takyi last questionnaire was dated 2/8/21. | |||
| 2023-06-14 | Unannounced Inspection | No | |
| 2023-06-06 | Unannounced Inspection | Yes | |
| 2023-06-06 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #4 three infant children's bottles were not labeled with the current date. | |||
| 2023-06-06 | Violation | 542 | 10 NCAC 09 .0902(a) |
| The written feeding plan was not modified as the child's needs changed. In space #4 feeding schedules were not modified to accommodate each of the children's need as changes occurred. | |||
| 2023-06-06 | Violation | 843 | 10A NCAC 09 .0803(1)(d) |
| A drug or medicine was administered after its expiration date. A child in space #4 had diaper cream that had expired 5/2023. | |||
| 2023-06-06 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. Four children in space #4 had diaper ointment that was not labeled with a name. | |||
| 2023-06-06 | Violation | 848 | 10A NCAC 09 .0803(5) |
| Questionable medication instructions from parents were followed without signed written dosage instructions received from physician or authorized health professional. Two children had topical medications in space #5 that did not have the proper instruction on the dose that should be administered, | |||
| 2023-06-06 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five staff members did not have a current annual health questionnaire on file for review during today's visit. | |||
| 2023-06-06 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Five staff members did not have a current emergency information form on file for review during today's visit. | |||
| 2023-06-06 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seven staff members did not have an annual staff evaluation and staff development plan on file for review during today's visit. | |||
| 2023-06-06 | Violation | 1245 | 10A NCAC 09 .2809(a) |
| For each child, there was not at least 30 sq. ft indoors and 75 sq. ft outdoors for one-third of the total number of the total licensed capacity, or at least 35 sq. ft. indoors and 75 sq. ft. outdoors for the total licensed capacity. In space #3 there were 18 children present in the classroom during today's visit and the total licensed capacity is only 17 children. | |||
| 2023-06-06 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #4 two topical ointment forms did not have a parent signature. Two children in space #5 had permission slips for diaper cream that the date the parent signed and the permission valid date does not correspond with one another. In space #5 a child did not have the correct form wen administering a prescription medication. | |||
| 2023-06-06 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two employees did not complete the required training with the first 90 days of employment. | |||
| 2023-03-29 | Unannounced Inspection | Yes | |
| 2023-03-29 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A current playground inspection was not available for review during today's visit. The last playground inspection was conducted on 1/17/23. | |||
| 2023-03-29 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Thee last emergency drill that was available for review during today's visit was conducted on 10/5/22. | |||
| 2022-06-07 | Unannounced Inspection | Yes | |
| 2022-06-07 | Violation | 871 | 10A NCAC 09 .0606(a) |
| Center staff did not comply with the safe sleep policy. Three children were sleeping in their cribs at 10:36am and was not checked every 15 mins. I looked at the clock at 11:06am and the infants still had not been checked. | |||
| 2022-06-07 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two infant children's bottles were not labeled with the current date. | |||
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