Highland Creek Kindercare
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About the Provider
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-08-12 | Unannounced Inspection | Yes | |
| 2026-08-12 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was not requested prior to the August 6th expiration date. Last inspection was August 6th, 2025. | |||
| 2026-08-12 | Violation | 608 | 15A NCAC 18A .2803(c) |
| Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Following outdoor play the children did not wash their hands before sitting down at a table and participating in tabletop activities. | |||
| 2026-08-12 | Violation | 1320 | GS 110-91(1);.0302(d)(2); .0304(g) |
| Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Review of fifteen children's files found four of the fifteen did not have a medical on file for review. | |||
| 2026-02-20 | Unannounced Inspection | No | |
| 2025-08-26 | Unannounced Inspection | Yes | |
| 2025-08-26 | Unannounced Inspection | No | 0825-284L |
| 2025-08-26 | Violation | 860 | .0604(q) |
| Balloons were accessible to children. Mylar balloons were in the building accessible to the children during the visit that were left out from an event at the facility the night before. The balloons were removed during the visit, | |||
| 2025-08-26 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep charts reviewed during the visit in both infant room A and infant room B were not completed for naps that occurred on 8/25/2025. | |||
| 2025-08-26 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Review of thirteen staff files found one staff person did not have a current TB test on file and one did not have a current medical on file for review. | |||
| 2025-08-08 | Unannounced Inspection | No | 0725-438L |
| 2025-06-25 | Unannounced Inspection | No | 0625-158L |
| 2025-06-18 | Unannounced Inspection | Yes | 0625-158L |
| 2025-06-18 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. A four-year-old enrolled preschool child was left unsupervised for approximately forty-five minutes when the class left the room to attend a special event in the gym. The required CSR (name-to-face) forms were not completed so the teachers were unaware that the child was left behind. | |||
| 2025-02-06 | Unannounced Inspection | Yes | |
| 2025-02-06 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last lockdown was conducted on September 6th, 2024. A lockdown or shelter in place should have been conducted by December 6th, 2024. | |||
| 2024-12-17 | Unannounced Inspection | No | 1224-132L |
| 2024-10-08 | Unannounced Inspection | Yes | |
| 2024-10-08 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. Three hired staff did not have a file and additional staff files had missing paperwork such as (health questionnaires, annual in-service training and special trainings). | |||
| 2024-10-08 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. Three staff were confirmed by DCDEE as qualified but did not have their qualification letter on file for review. | |||
| 2024-09-30 | Unannounced Inspection | Yes | |
| 2024-09-30 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. The assistant director's criminal record qualification was confirmed valid via phone call to DCDEE criminal records unit but the letter was not on file for review. | |||
| 2024-09-24 | Unannounced Inspection | Yes | |
| 2024-09-24 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection completed was October 25th, 2022. The fire inspector was contacted and conducted the visit today. | |||
| 2024-09-24 | Violation | 609 | 15A NCAC 18A .2803(a) |
| Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. An infant teacher was observed cleaning a child's nose with a tissue and did not wash her hands following her actions. | |||
| 2024-09-24 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. The facilities kitchen door had the key in the door making it accessible to children. | |||
| 2024-09-24 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Since the new director took the position four months ago playground safety inspections have not been completed. The new assistant director took the required training and will take over the task of completing the requirement. | |||
| 2024-09-24 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. chips and cupcakes were observed on a shelf in the staff lounge with the door open accessible/visible to the children. | |||
| 2024-09-24 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place or lockdown drill was conducted on February 26th, 2024. | |||
| 2024-09-24 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not available for review and not accessible by the director. Contact information was provided to access the plan. | |||
| 2024-07-19 | Unannounced Inspection | No | 0724-204L |
| 2024-06-21 | Unannounced Inspection | No | |
| 2024-04-25 | Unannounced Inspection | No | |
| 2024-03-20 | Unannounced Inspection | No | 0324-108L |
| 2024-03-14 | Unannounced Inspection | No | 0723-025A |
| 2024-03-12 | Unannounced Inspection | Yes | 0324-108L |
| 2024-03-12 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. An enrolled five-year-old child was left in the classroom bathroom for approximately six minutes as the class left for outdoor play and the child was not marked on the name to face attendance log. | |||
| 2024-02-16 | Unannounced Inspection | No | |
| 2024-02-02 | Unannounced Inspection | No | |
| 2023-12-28 | Unannounced Inspection | No | 1223-152L |
| 2023-12-19 | Unannounced Inspection | Yes | 1223-152L |
| 2023-12-19 | Violation | 301 | GS 110-91(7);.0713(a-d) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #6 there was a ratio of 2:29 for a multi-age group of children from three through five. Based on the ratio for three year old's the maximum group size is 25 so the room was over maximum by four enrolled children. | |||
| 2023-12-19 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. During the walkthrough to document enrollment a teacher had Fritos and what appeared to be cheese dip that on the table where she was working with the enrolled children. | |||
| 2023-12-14 | Unannounced Inspection | Yes | 1223-152L |
| 2023-12-14 | Violation | 301 | GS 110-91(7);.0713(a-d) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Review of attendance records for the morning hours of classrooms open at 6:30 am found two classrooms out of compliance with staff/child ratios. One room with a 1:19 ratio with children as young as two in care. A second room with a 1:24 staff child ratio with the youngest child age 3 in care. | |||
| 2023-12-14 | Violation | 616 | .2822(a)(1-4) |
| Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. An infant child tossed their pacifier on the floor and the teacher was observed picking it up and giving it back to the child without cleaning and sanitizing it first. | |||
| 2023-12-14 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A bottle of Hawaiian punch was observed on the shelf in the gym where children were in care. | |||
| 2023-12-14 | Violation | 9995 | |
| A violation was found for which there is no item number. This a violation of sanitation Sanitation rule 15A NCAC.2831 and .2832 effective control of rodents, insects and other vermin: premises free of vermin harborage and breeding areas. Exterminator has been contacted on several occasions and the interior of the building has been treated due to discovery of mouse droppings, a corporate request has been made and awaiting approval to treat from the outside to rectify the problem. | |||
| 2023-11-20 | Unannounced Inspection | No | 0723-025A |
| 2023-10-24 | Unannounced Inspection | No | |
| 2023-10-11 | Unannounced Inspection | Yes | |
| 2023-10-11 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In a toddler classroom I observed atop a book shelf a donut, a a beverage in a Starbucks clear cup. | |||
| 2023-09-27 | Unannounced Inspection | Yes | 0923-270L |
| 2023-09-27 | Violation | 490 | .0511(b) |
| Caregiver did not interact in a positive manner with each child every day. I heard a classroom teacher for toddlers from the hallway while trying to put children down for nap had a loud negative tone telling them "good night, lay down now, go to sleep." | |||
| 2023-09-20 | Unannounced Inspection | Yes | 0923-220L |
| 2023-09-20 | Violation | 544 | .0510(f) |
| Screen time was offered to children under three years of age. It was determined that the KinderCare classroom tablet had u-tube loaded that can be utilized for music which included video and one of the classrooms with enrolled one-year-olds were occasionally allowing the video and music to be utilized with the enrolled children. | |||
| 2023-09-06 | Unannounced Inspection | No | |
| 2023-08-29 | Unannounced Inspection | Yes | |
| 2023-08-29 | Violation | 301 | GS 110-91(7);.0713(a-e) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Conversation and review of attendance records found one of the classrooms for one year old enrolled children were out of compliance with staff/child ratio at least two times in the month. | |||
| 2023-07-13 | Unannounced Inspection | Yes | |
| 2023-07-13 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A teacher yelled in the face of a four-year-old child. | |||
| 2023-07-13 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. On 7/6/23, a staff member picked up a child and roughly placed the child down on a cot. In addition, the staff member pulled a child's hair. On another occasion, the staff member pushed a child into the wall, pulled the child's hair, and hit the child on top of the head with a cell phone. | |||
| 2023-06-01 | Unannounced Inspection | No | |
| 2023-05-24 | Unannounced Inspection | Yes | |
| 2023-05-24 | Violation | 301 | GS 110-91(7);.0713(a-e) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. A toddler class that was in the gym had 7 one year children with one teacher. In the three year old classroom there was 16 three and four year olds with one staff member. | |||
| 2023-05-24 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete.The last fire drill was completed 3/30/23. | |||
| 2023-05-24 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was completed 3/30/23. | |||
| 2023-05-24 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last emergency drill was practiced 8/19/22. | |||
| 2023-03-28 | Unannounced Inspection | No | |
| 2023-03-21 | Unannounced Inspection | Yes | |
| 2023-03-21 | Violation | 301 | GS 110-91(7);.0713(a-e) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Due to staffing concerns the facility has been and was observed to be out of ratio in the early morning hours by a approximately one to three children. | |||
| 2022-10-27 | Unannounced Inspection | No | |
| 2022-10-25 | Unannounced Inspection | No | |
| 2022-08-04 | Unannounced Inspection | Yes | |
| 2022-08-04 | Violation | 1831 | .01102 (f) |
| At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. New staff hired was working alone in the infant room and had not yet taken ITS-SIDS training, it's scheduled for August 9th, 2022. | |||
| 2022-07-27 | Unannounced Inspection | No | |
| 2022-07-19 | Unannounced Inspection | Yes | |
| 2022-07-19 | Violation | 301 | GS 110-91(7);.0713(a-e) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In the morning hours classes are out of ratio by one or more children based on the age of the youngest child in care in the classroom. | |||
| 2022-06-08 | Unannounced Inspection | Yes | |
| 2022-06-08 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Staff had a verbal altercation in a classroom where toddler age children were present while use of negative language and verbalizations of a physical altercation were stated. | |||
| 2022-04-01 | Unannounced Inspection | No | |
| 2022-03-02 | Unannounced Inspection | No | |
| 2022-01-12 | Unannounced Inspection | No | |
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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