Five Star Center License
✓ Licensed
Heavenly Haven Academy
Fayetteville, NC
· Cumberland County
945 MCARTHUR ROAD,
Fayetteville, NC 28311
Quick Facts
Capacity
112 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
5
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Contact Information
📞 (910) 822-2594
Licensed Five Star Center License
Active License
License Number
26001952
License Holder
HEAVENLY HAVEN CHILD DEVELOPMENT CENTER, INC
License Issued
Feb 27, 2021
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
Lori
2022-06-21 17:17:41
★ ★ ★ ★ ★
I have used this provider for more than 6 months
Heavenly Haven Academy is a great childcare facility. I love the staff and the director Ms. Blue is awesome. I would highly recommend this center my son loved it.
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About the Provider
Heavenly Haven's philosophy is to provide an enriching day care environment that supports the role of parents with a fun, educational emphasis.. Our goal is to enhance the physical, emotional, and cognitive growth of all of the children we work with through our daily activities and supportive day care environment. We offer children all of the comforts of home that allot for the feeling of warmth, comfort, and a sense of togetherness that many other daycare centers do not provide.
When choosing a day care for your child, you shouldn't settle for anything but the best. We offer the finest service available. Our service is available for children ages 18 months to 5 years old. As we strive to support the upbringing of your child and enhance your own parental practices, we encourage the visitation of parents any time throughout the day.
When choosing a day care for your child, you shouldn't settle for anything but the best. We offer the finest service available. Our service is available for children ages 18 months to 5 years old. As we strive to support the upbringing of your child and enhance your own parental practices, we encourage the visitation of parents any time throughout the day.
Hours of Operation
- Days of Operation Monday–Friday
- Open HoursMon - Fri: 6:00 am - 6:30 pm
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-09-01 | Unannounced Inspection | Yes | |
| 2026-09-01 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in Space #2. When this was brought to the administrator's attention, she had the teacher complete, print out, and post this week's activity plan. | |||
| 2026-09-01 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. In Outdoor Area #2,the foundation border that covers the bottom of the storage shed was observed in poor repair, with loose and protruding nails. | |||
| 2026-09-01 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #3, two aerosol cans containing disinfectant were stored in an unlocked cabinet, below five feet from the finished floor. When this was brought to the administrator's attention, she immediately had the teacher lock the cabinet. | |||
| 2026-09-01 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most recent playground inspection was completed on July 27, 2026. | |||
| 2026-09-01 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two staff members did not have documentation on file verifying the completion of at least 16 hours of on-site orientation within the first six weeks of employment. | |||
| 2026-09-01 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member had expired first aid certification on file. | |||
| 2026-09-01 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member had expired CPR certification on file. | |||
| 2026-09-01 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Five staff members did not complete the required amount of annual on-going training hours, based on their education and experience. | |||
| 2026-09-01 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Nine staff members did not have documentation on file verifying the completion of a staff evaluation within the past 365 days. Nine staff members did not have documentation on file verifying the completion of a staff development plan within the past 365 days. | |||
| 2026-09-01 | Violation | 1825 | .0607(f) |
| All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. There was no documentation verifying that the Emergency Preparedness and Response Plan and the Emergency Medical Care Plan were reviewed with nine staff members within the past 365 days. | |||
| 2026-03-10 | Unannounced Inspection | Yes | |
| 2026-03-10 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. In Space #2, an activity plan from the week of January 19-23, 2026 was posted. | |||
| 2026-03-10 | Violation | 488 | .0510(e)(3) |
| For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In Space #1, two shelves containing toys and materials were turned facing the wall, making the toys and materials inaccessible to children. Literacy materials were not observed in the classroom. | |||
| 2026-03-10 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two staff members did not have documentation on file of completing at least 16 hours of orientation within the first six weeks of their employment. | |||
| 2026-03-10 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. | |||
| 2025-09-09 | Unannounced Inspection | Yes | |
| 2025-09-09 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. In Space #5, a current activity plan was not posted. The activity plan that was posted was dated 9/01/25 - 9/05/25. When this was brought to the administrator's attention, she had the teacher print out the current activity plan and post it in the classroom. | |||
| 2025-09-09 | Violation | 434 | 10A NCAC 09 .0509(2) |
| The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. In Space #4, there was not a sufficient amount of fine motor materials accessible to children. | |||
| 2025-09-09 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space #5, diaper cream was stored in an unlocked cabinet, below five feet from the finished floor. When this was brought to the administrator's attention, she immediately removed the diaper cream from the diaper changing table cabinet and placed it in a locked cabinet. | |||
| 2025-09-09 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections for the past year were not available for review. | |||
| 2025-09-09 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member did not have documentation on file of completing the required health and safety training courses within five years of the previous training. | |||
| 2025-07-08 | Unannounced Inspection | No | 0725-090A |
| 2025-03-28 | Unannounced Inspection | Yes | |
| 2025-03-28 | Violation | 899 | GS 110-91 |
| The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. A sanitation inspection was not completed within 12 months of the previous inspection. The most recent sanitation inspection was completed on March 06, 2024. | |||
| 2025-02-12 | Unannounced Inspection | No | |
| 2025-01-03 | Unannounced Inspection | No | |
| 2024-11-13 | Unannounced Inspection | No | 0824-363A |
| 2024-11-13 | Unannounced Inspection | Yes | 1124-010L |
| 2024-11-13 | Violation | 509 | .0901(h) |
| Food required for any special diet was not provided by parent or center. According to information obtained during an interview, a child with a milk allergy was served Cheeto Puffs during a celebration on October 31, 2024. During today's visit, snack consisted of cheese crackers and 100% white grape juice. The children with milk allergies were served pretzels or graham crackers instead of cheese crackers. | |||
| 2024-11-13 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have a health assessment on file within 30 days of enrollment. A health assessment was faxed from the child's physician during the visit and placed in the child's file. | |||
| 2024-11-13 | Violation | 1834 | .0801(b) |
| Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Six children with documented food allergies did not have a medical action plan on file. | |||
| 2024-09-26 | Unannounced Inspection | Yes | |
| 2024-09-26 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. A traveling staff member did not have a file available for review. Documents from the staff member's file was emailed from another facility to the Administrator. The Administrator printed the documents and created a file for the staff member to keep at the facility. | |||
| 2024-09-12 | Unannounced Inspection | Yes | |
| 2024-09-12 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space #2, three outlets were observed without safety plug covers. | |||
| 2024-09-12 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #2, two bottles of hand sanitizer, a can of disinfectant spray (in an aerosol container) and a can of air freshener spray (in an aerosol container) were observed stored on a shelf in an unlocked cabinet, below five feet from the finished floor. In Space #4, a bottle of lotion was observed stored on a shelf in an unlocked locker, below five feet from the finished floor. In Space #5, a bin containing a jar of diapering ointment and a pack of wipes labeled "keep out of reach of children" was observed stored on a shelf in an unlocked diaper changing table, below five feet from the finished floor. | |||
| 2024-09-12 | Violation | 861 | .0604(q) |
| Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. A foam ball, with torn pieces, was observed on the ground in Outdoor Area #1, accessible to children under the age of three. | |||
| 2024-09-12 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff member did not complete a criminal background check prior to their qualification letter's expiration date. | |||
| 2024-09-12 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Four staff members did not complete their required amount of annual on-going training hours, based on their education and experience. | |||
| 2024-09-12 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Ten staff members did not have annual staff evaluations on file. | |||
| 2024-09-12 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. | |||
| 2024-09-12 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. Two staff members did not complete the required health and safety training courses within one year of employment. | |||
| 2024-09-12 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member did not complete the required health and safety training topics within the past five years. | |||
| 2024-08-28 | Unannounced Inspection | Yes | 0824-359A |
| 2024-08-28 | Unannounced Inspection | No | 0824-363A |
| 2024-08-28 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. On or around August 21, 2024, staff members did not complete an incident report when an infant was observed to have a scratch. | |||
| 2024-04-03 | Unannounced Inspection | Yes | 0324-382L |
| 2024-04-03 | Violation | 539 | .2508(e)(1-5) |
| When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In Space #3, two school-aged children were observed on digital devices, watching YouTube and Facebook videos. Additionally, the screen time was not documented on a cumulative log or activity plan. When this was brought to the teacher's and administrator's attention, the children were offered an alternate art activity. A screen time log was printed and placed in the classroom. The screen time activities were documented on the log during the visit. | |||
| 2024-04-03 | Violation | 545 | .2508(a) |
| The center which provides care to school-age children did not provide a balance of teacher directed and free choice activities appropriate to the age, needs and interests of the children. In Space #3, school-aged children did not have access to age appropriate activities or materials. The space is normally used as an NC Pre-K classroom. The director found some age appropriate activities and materials from a storage closet and brought it to Space # 3 for the school-aged children. | |||
| 2024-03-12 | Unannounced Inspection | Yes | |
| 2024-03-12 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Sylvia Taylor, Teacher, did not have a medical report completed on or before the first day of work. (DOH: 1/18/2024, Date of Medical Assessment: 2/18/2024). Tamika Curlin, Teacher, did not have a medical report on file. | |||
| 2024-03-12 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Tamika Curlin, Teacher, did not have an emergency information form on file. The staff member completed an emergency information form during the visit, and it was placed in the staff's file. | |||
| 2024-03-12 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Tamika Curlin, Teacher, did not have a signed acknowledgement on file, stating that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was reviewed with her prior to caring for children aged 0 to 5 years old. An acknowledgement was signed and placed in the staff's file during the visit. | |||
| 2023-09-20 | Unannounced Inspection | Yes | |
| 2023-09-20 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The operator did not schedule and obtain a fire inspection within 12 months of the previous inspection. The previous fire inspection was completed on 5/06/2022. The most recent fire inspection, received today, was completed on 5/09/2023. | |||
| 2023-09-20 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. The back left corner of the fence in Outdoor Area #2 was frayed at the bottom and separated from the ground, creating a hole that measured approximately 24" W x 12"H. | |||
| 2023-09-20 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three staff members (J.P., S.A., and P.S.) did not obtain First Aid certification. | |||
| 2023-09-20 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Shaneiqua Anderson, Teacher, did not obtain CPR certification within 90 days of hire (DOE: 6/12/23). Patricia Sanchez, Teacher, did not renew CPR certification before expiration date (Expired 8/17/23). | |||
| 2023-09-20 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Amanda Malveau, Teacher, did not meet her required number of annual on-going training hours (15 Hours Required; 0 Hours Received). | |||
| 2023-03-31 | Unannounced Inspection | No | |
| 2023-03-14 | Unannounced Inspection | Yes | |
| 2023-03-14 | Violation | 405 | 15A NCAC 18A .2803(c)(2) |
| A child's hands were not washed after each diaper change. Two children's hands were wiped with baby wipes after diapering. Their hands were not washed with soap and water. | |||
| 2023-03-14 | Violation | 619 | 15A NCAC 18A .2819(c) |
| Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. The diaper-changing surfaces in Space #6, were not properly disinfected after each use. After cleaning the diaper-changing surface with soapy water, disinfectant solution was not sprayed and left on the surface for at least two minutes. | |||
| 2023-03-14 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Two large plastic garbage bags full of trash were tied up and placed on the floor, next to the classroom door, in Space #2. | |||
| 2023-03-14 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member, C.B., did not have negative TB Screening results on file on of before her first day of work, which was 3/13/2023. | |||
| 2023-01-17 | Unannounced Inspection | No | |
| 2022-09-21 | Unannounced Inspection | Yes | |
| 2022-09-21 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility's fire inspection was not mailed to DCDEE within one week after the inspection. | |||
| 2022-09-21 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. The gate around the air conditioning unit on playground area #3 was rusted and accessible to children. The kitchen door in the hallway was unlocked. | |||
| 2022-09-21 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two containers of disinfectant wipes and two aerosol cans of shaving cream was not stored in a locked storage or cabinet in space #3. Toy disinfectant was stored on a counter in space #5 | |||
| 2022-09-21 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. There were loose trash bags on trash cans in spaces #1, #2, #5, and #6. There was a roll of trash bags stored lower than five feet above the floor in spaces #1 and #5. Plastic gloves were stored lower than five feet above the floor in spaces #1 and #2. Two store grocery bags with children's clothing were stored in a cubby in space #2. In space #5, there was one large plastic trash bag of soft materials stored lower than five feet above the floor and two plastic bags of soft materials stored in a cubby. Two sets of diapers in loose plastic were stored in cubbies in space #2. | |||
| 2022-09-21 | Violation | 1111 | .1002(c) |
| All vehicles were not insured for liability as required by state law. A vehicle used to transport children insurance expired 9/15/22 (License plate JBX-8129). | |||
| 2022-09-21 | Violation | 1314 | .0802(c)(2) |
| Emergency information did not name childs health care professional. Two children's (A.C. and A.K.) application did not specify a health care professional and hospital preference. | |||
| 2022-09-21 | Violation | 1830 | .0604(v) |
| Potential biocontaminants were not stored properly (locked storage, removed from premises, inaccessible to children, or covered plastic lined receptacle). Soiled daipers were placed in uncovered trash cans in space #2 and space #6. | |||
| 2022-09-21 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One teacher (R.E.) did not have a signed acknowledgement form regarding The Prevention of Shaken Baby Syndrom and Abusive Head Trauma policy on file. | |||
| 2022-05-16 | Unannounced Inspection | No | |
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