EXCEL #13 - Burgaw NC Five Star Center License

(910) 259-3411
4 Reviews

About the Provider

Description: EXCEL #13 is a Five Star Center License in BURGAW NC, with a maximum capacity of 155 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.

Program and Licensing Details

  • License Number: 71000252
  • Capacity: 155
  • Age Range: 0 through 12
  • State Rating: 5
  • Enrolled in Subsidized Child Care Program: Yes
  • District Office: North Carolina Dept of Health and Human Services - Division of Child Development
  • District Office Phone: (919) 662-4499 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2023-08-15 Unannounced Inspection No
2023-08-09 Unannounced Inspection Yes
2023-08-09 Violation 808 15A NCAC 18A .2832(a)
The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. In the outdoor play area, the grass was high and needed to be mowed.
2023-08-09 Violation 1327 G.S. 110-91(9)
Accurate records were not maintained for all children. I observed ten children's files and there was information missing from six of those files.
2023-08-09 Violation 1756 10A NCAC 09 .2818
Enhanced staff/child ratios and group sizes were not met. In space #3, one staff member was left alone with twelve(12) children, ages 2-3.
2023-08-03 Unannounced Inspection No
2023-07-24 Unannounced Inspection Yes
2023-07-24 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. This information was not available for space #4.
2023-07-24 Violation 903 GS 110-91(10); .1803(a)
Corporal punishment was used. On June 28, 2023, a child was popped/hit on the hand by an employee. The employee was terminated as a result of her actions.
2023-03-06 Unannounced Inspection No
2023-02-15 Unannounced Inspection No
2022-11-16 Unannounced Inspection No
2022-10-26 Unannounced Inspection No
2022-10-24 Unannounced Inspection Yes
2022-10-24 Violation 614 15A NCAC 18A .2821(e)
Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. Ispace #2, mats were not appropriately spaced for two children. Ms. DeJoseph corrected this while we were in the classroom.

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.


Tykesha Nov 09, 2021
I am an employee

I was employed at excel for 1year and my kids attending as well ! Loving the staff and kids ! Staff is amazing ,directors have no idea how to run a business. ! I recently have been terminated as of may 1 2021 without any notice until I asked that following Tuesday was I terminated, my 1 year son has also been forced to leave the daycare because I have found a better opportunity that’s willing to pay more so I can provide for my kids and keep them happy as well. Cooperate stated this was not a rule or it wasn’t written down anywhere that this was something they leave up to the directors to decide whenever they like to .Every employee that I know that work there as of now ! Is dying to get more benefits more pay and more help to fulfill their jobs! Instead they are just kicking children out to keep employees under their colt. I wouldn’t recommend anybody working here if you have children

22 out of 46 think this review is helpful
Was this review helpful to you?  Yes  No
Chazmin Apr 07, 2020
I am an employee

I absolutely love it here. I literally started from the bottom and worked my way up within this company. The staff is super friendly and they use teamwork. I look forward to building with this company.

57 out of 112 think this review is helpful
Was this review helpful to you?  Yes  No
Happy Excel Parent Apr 07, 2020
I have used this provider for more than 6 months

My child attends this facility and absolutely loves it . My little one is in the preschool after school program and cries when I pick her up because she never wants to leave. Yes they have been through more teachers than we would like but each one has been nothing but accommodating and nice . I’m sorry that the previous family didn’t share the same great experiences my child does . Ive personally seen the lead teacher go out of her way for the students in the class . The lead teacher always has wonderful activities planned and the Assistant teacher teaches them French during circle time , my child actually learns . Excel Learning Center thank you for loving and nurturing  each and every child keep doing what you’re doing !!!!

46 out of 97 think this review is helpful
Was this review helpful to you?  Yes  No
Chris Feb 08, 2020
I have used this provider for more than 6 months

This center is horrible. My special needs son goes to the pre k after school program there after they insisted on him being removed from nc pre-k class because they couldn't handle him. He now only attends the after school program. He has to wear diapers and everyday I come to pick him up, I have to ask the teacher to change him and she rolls her eyes every time. The class size is ridiculous. There is no structure whatsoever. The teacher is always on her cell phone and at times has it on speaker for the class to hear her entire volgure conversation. His teacher is very rude to the parents. The lead teacher wears shirts three sizes too small with her huge stomach hanging out everyday. When I come to pick him up he's sitting in the reading center chewing on a toy of some sort. The only reason he is still there is because Little Town has no openings yet, he's on the waiting list though.

56 out of 115 think this review is helpful
Was this review helpful to you?  Yes  No

Write a review about EXCEL #13. Let other families know what’s great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.

Review Policy:
ChildcareCenter.us does not actively screen or monitor user reviews, nor do we verify or edit content. Reviews reflect only the opinion of the writer. We ask that users follow our review guidelines. If you see a review that does not reflect these guidelines, you can email us. We will assess the review and decide the appropriate next step. Please note – we will not remove a review simply because it is negative. Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.

Providers in ZIP Code 28425